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Pearl City Auto Works

RepairPal Certified Shop in Aiea

Pearl City Auto Works

449 Verified Reviews
(808) 201-1229
98-025 Hekaha St Ste 27
Aiea, HI 96701 USA
"Outstanding service!"
— Jolyn, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Erin Rodriguez, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience
Pearl City Auto Works Reviews
449 Ratings
Displaying 1 - 15 of 434reviews
Jonathan
01/09/19
Verified Customer
Great as always.
Tony
01/08/19
Verified Customer
This is the second time I've used Pearl City Auto Works. Both times have been great! Great Prices, Great People! So easy to work with. Thank you so much!
Fely
01/07/19
Verified Customer
Extremely likely
Kelly
12/26/18
Verified Customer
Very professional.
Jonathan
12/18/18
Verified Customer
Friendly and professional staff. I also like the fact that they have a loaner (even though I didn't use it). The location of the shop also played a role in choosing PCAW.
Kelly
12/20/18
Verified Customer
Thank you!
Sarah
12/12/18
Verified Customer
The staff was very friendly, knowledgeable and helpful in getting my car fixed.
Jeff
12/16/18
Verified Customer
Very professional. The experience shows.
Daryl
12/13/18
Verified Customer
Keoki (manager) keeps in touch and tells you what the exact cost will be so you can make a decision whether you want to repair vehicle or not. I trust them to repair the exact problem. They do good work.
Lou
12/06/18
Verified Customer
I found the staff to be very courteous and helpful with my concerns about my 2010 Dodge Charger. I came in believing I might have major engine issues, and they assured me that no repairs were warranted. Bravo for their honesty and professionalism.
Jay
12/05/18
Verified Customer
Excellent work - attention to detail - we highly recommend this shop.
Sheldon
11/19/18
Verified Customer
Replaced water pump and thermostat housing.
Brandon
11/27/18
Verified Customer
Good Service
John
11/13/18
Verified Customer
repairs done quick and done right. staff very helpful and explained anything i ask about
Kevin
11/29/18
Verified Customer
Great service! I was impressed with the diagnostic report i received via email, with pictures and descriptions of issues and warnings for potential future issues. It was very informative and comprehensive!
Schedule an Appointment with Pearl City Auto Works
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (808) 201-1229
Need an appointment for today? Call the shop directly at (808) 201-1229
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
92
Customer Service
96
Customer Amenities
95
Erin Rodriguez, the owner, grew up around cars. Her father started Pearl City Auto Works in 1987, after working in the business for many years she bought it from him in 2005,. She received her initial training on the job but has gone on to take some of the best automotive shop management classes available. Pearl City employs 3 technicians who combine for over 38 years of experience, 1 of these techs is ASE Certified and they all attend on going training to keep up with the latest technology in the industry. This Certified shop has invested in some of the best automotive tools and advanced computer diagnostic equipment available to ensure that your vehicle is properly serviced and repaired. They offer Saturday hours, local shuttle service, wireless Internet, and early bird drop off for your convenience. All work is backed by a 12 month 12000 mile warranty.
Details
Message From the Shop
Dennis Nakamura opened Pearl City Auto Works in 1987. As the Head Mechanic at Ron's Performance Center, he was well known for his skill at fixing any problem – even when no one else could figure it out. He became a big name in Hawaii on the racetrack, and loved to build fast cars. He created Pearl City Auto Works to take all of that accumulated skill and use it to help people stay on the road and keep their families safe. Soon after the shop opened, customers could spy little Erin as an 8th grader hanging around the shop on weekends. She continued to work weekends through school, and began working full time at the shop immediately after high school. After 15 years of learning new things with cars every day, Erin knew that working at Pearl City Auto Works was what she wanted to do forever. In 2005, she purchased the business and has since promised to carry on her dad's legacy of excellent workmanship, care for the customer, and love of fast cars!
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Map
Get Directions to Pearl City Auto Works
Schedule an Appointment with Pearl City Auto Works
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (808) 201-1229
Need an appointment for today? Call the shop directly at (808) 201-1229
What verified customers have to say about Pearl City Auto Works
Would recommend to a friend
95%
Car was ready when promised
96%
Did not feel sales pressure
97%
Car was fixed correctly the first time
95%
Customer was treated respectfully
100%
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