Close

Auto Hans

RepairPal Certified Shop in Addison

(972) 362-9083
15840 Addison Rd
Addison, TX 75001 USA
"Outstanding service and great repairs."
— Doug, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Alexander Preen, Owner
  • Established 1989
  • 3 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience
Auto Hans Reviews
441 Ratings
Displaying 1 - 15 of 430reviews
Bob
07/18/19
Verified Customer
great service
Reply from Auto Hans
by autohansinc, August 09, 2019

We appreciate the Business.
Alex/Auto Hans Inc

Leslie
07/16/19
Verified Customer
Responsive staff; completed work on time; kept me informed about issues; gave recommendation for future
Reply from Auto Hans
by autohansinc, August 09, 2019

We appreciate the Business.
Alex/Auto Hans Inc

Lindsey
07/16/19
Verified Customer
I know the quality of workmanship and the car given to me as a customer is THE number 1 reason I feel safe driving around in a German car! thank you AutoHans!!
Reply from Auto Hans
by autohansinc, August 09, 2019

We appreciate the Business.
Alex/Auto Hans Inc

Lulene
07/16/19
Verified Customer
Great experience and very professional.
Reply from Auto Hans
by autohansinc, August 09, 2019

We appreciate the Business.
Alex/Auto Hans Inc

Craig
07/04/19
Verified Customer
Experience was good. I will use Auto Hans if repairs are needed.
Reply from Auto Hans
by autohansinc, August 09, 2019

We appreciate the Business.
Alex/Auto Hans Inc

John
07/02/19
Verified Customer
Alex was helpful and easy to work with. The shop did a great job and provided a loaner while my vehicle was being serviced. The price was reasonable and I will be using their services moving forward.
Reply from Auto Hans
by autohansinc, August 09, 2019

We appreciate the Business.
Alex/Auto Hans Inc

Richard
07/01/19
Verified Customer
Alex was not very communicative but was excellent in solving my problem with S430
Reply from Auto Hans
by autohansinc, July 26, 2019

My apologies. I will make sure to do better next time.
We appreciate your Business. Thank you for the feedback.
Alex/Auto Hans Inc

Douglas
06/27/19
Verified Customer
Alex is great!
Sabine
06/27/19
Verified Customer
Efficient and way below the cost Mercedes would have charged me.
Chris
06/23/19
Verified Customer
Service was great. All work was explained and done correctly.
Metka
06/20/19
Verified Customer
I will always have my car fixed with Auto Hans. They are profesional , courteous and on time. I m very happy with how they fix my car.
Chris
05/22/19
Verified Customer
Helpful as always.
Reply from Auto Hans
by autohansinc, June 26, 2019

We appreciate the Business.
Thank you
Alex/Auto Hans Inc

David
05/15/19
Verified Customer
I have been taking my 2007 BMW 335I dying in stage two to auto Hans now for about a year. We recently replaced both turbo chargers at a cost much less than quoted by the dealer and other independent shops. The crew at auto Hans not only provide good value But make suggestions that will save money in the long run. My BMW runs better than it has in years.
Reply from Auto Hans
by autohansinc, June 26, 2019

We appreciate the Business.
Thank you
Alex/Auto Hans Inc

Charlie
05/15/19
Verified Customer
No pressure to do any additional work, told me what was needed and what could wait
Reply from Auto Hans
by autohansinc, June 26, 2019

We appreciate the Business.
Thank you
Alex/Auto Hans Inc

Mahmoud
05/15/19
Verified Customer
The shop is very proficient
Reply from Auto Hans
by autohansinc, June 26, 2019

We appreciate the Business.
Alex/Auto Hans Inc

RepairPal Scorecard
94
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
95
Customer Service
94
Customer Amenities
95
Auto Hans has been at the same location for the past 24 years, providing great customer service to the Addison community. This RepairPal Certified shop specializes in German vehicle service and repairs. They are well equipped to complete this task with a very experienced staff, who consistently attend some of the best ongoing training, to keep current with the ever changing technology in the automotive industry. This experience, coupled with some the best automotive tools and dealership level computer diagnostic equipment, make Auto Hans very capable of making accurate professional repairs to your modern vehicle. They back their work with a 24-month / 24,000-mile warranty. For your convenience early bird drop off, rental cars, local shuttle service, and a very clean comfortable waiting area with wireless internet are available.
Details
Message From the Shop
Auto Hans Inc has been in business for over 20 years and is family owned and operated. We specialize in service and sales of Mercedes Benz, BMW, Audi, VW, Porsche, Jaguar, Land Rover, Lexus and other imports. We have dealer level Diagnostic equipment and our technicians receive the latest available training.
Specialities
  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
Amenities
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Audi
  • BMW
  • Jaguar
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Smart
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Questions Answered by Auto Hans
1999 Mecedes C230 Kompressor Ac Blower Won't Come On At All. Silent. on 1999 Mercedes-Benz C230
Needs a blower regulator or blower. We would need to check it.
Alex 972 788 2043
Leaking Hydraulics On A 01 Clk320 Cabriolet Ragtop. on 2001 Mercedes-Benz CLK320
Most likely the Cylinder for the Bow Latch. However to access the Pump to fill the Hydraulic Fluid the entire trunk needs to be disassembled. Depending on if the Cylinder can be rebuild cost should be between 600 and 700.
Let me know
2008 Mb Sl550 Retractable Roof Rattles on 2008 Mercedes-Benz SL550
It might just need to be lubricated. We would need to look at it
I Want To Know How Much Would It Be To Repair All Of This Problem I Have. on 2002 Mercedes-Benz C240
Diagnostic needs to be dobe because it could be several things. Could be as simple as wiring to throttle body or thrittle body itself as well as a pedal posituon sensor. Let me know if you would like to bring it in. We are located ib Addison
X5 Has Rough Idle And Check Engine Light After An Oil Change At Ntb on 2003 BMW X5
DIP STICK WAS PROBABLY THE ORIGINAL ISSUE. SUSPECT YOU MIGHT NEED AN IGNITION COIL TOO
My Rear Door Locks Quit Working At The Same Time. on 2006 Mercedes-Benz C230
MOST LIKE A BAD DOORLOCK ACTUATOR AND THE DOOR THAT KNOCKS. THE OTHER DOOR MIGHT JUST HAVE A JAMMED LINKAGE. NO WAW OF KNOWING UNTIL THE DOOR PANEL COMES OFF THOUGH. LET ME KNOW IF WE CAN HELP
Display Not Working on 2003 Mercedes-Benz E320
It could be as simple as a fuse, but potentially could have a failed control unit too.
It probalby would need to go on the Star diagnostic system to get checked out. Let me know if i can help you with this.
Alex/Auto Hans Inc
972 788 2043
Map
Get Directions to Auto Hans
What verified customers have to say about Auto Hans
Would recommend to a friend
97%
Car was ready when promised
97%
Did not feel sales pressure
100%
Car was fixed correctly the first time
98%
Customer was treated respectfully
99%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.