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Recall 99V312000

Chrysler Recalls 2000 Grand Cherokees Due to Steering Gear Problem

Recall Details

Chrysler has recalled 2000 Jeep Grand Cherokees because some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops. This may result in binding, sticking, or seizing of the steering gear. Dealers will replace the steering gear on affected vehicles.

Suspension & Steering, December 20, 1999

Original Recall from the NHTSA

Manufacturer's Report Date
December 20, 1999
NHTSA Action Number
N/A
Potential Number of Units Affected
1,259
NHTSA CAMPAIGN ID Number
99V312000
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Summary
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.
Consequence
THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR.
Remedy
DEALERS WILL REPLACE THE STEERING GEAR ON INVOLVED VEHICLES.
Notify
DAIMLER CHRYSLER RECALL NO. 854. OWNER NOTIFICATION BEGAN DECEMBER 20, 1999.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLER CHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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