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Recall 19V290000

Steering Gear Power Assist Motor Mounting Bolts Fracture Causing Loss Of Steering Power Assist

Recall Details

The aluminum mounting bolts that secure the power steering gear assist motor to the steering gear can corrode and fail, resulting in a loss of steering assist. Dealers will replace the aluminum bolts with steel bolts free of charge to resolve the concern.

Our Quick Take

The steering gear of the vehicle has a power steering gear assist motor mounted to it by aluminum bolts. These bolts may corrode and fracture, causing the assist motor to separate and creating a loss of power steering assist. If power steering assist fails, it can be very difficult to turn the steering wheel and lead to an accident.

What Should You Do?

Recall repairs on your Mercedes-Benz vehicle must be performed by a Mercedes-Benz dealership. Mercedes-Benz will notify known owners of affected vehicles beginning in May, 2019. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes-Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Daimler Vehicles recall designation is VS2SCHRALU.

Suspension & Steering, April 10, 2019

Original Recall from the NHTSA

Manufacturer's Report Date
April 10, 2019
NHTSA Action Number
N/A
Potential Number of Units Affected
9,471
NHTSA CAMPAIGN ID Number
19V290000
Component
STEERING
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. The recall is expected to begin May 27, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration