Close

Recall 17V408000

Transmission To Drive Shaft Coupling Fails

Recall Details

The drive shaft may separate from the transmission due to a failure of the coupling of the components. This would cause the vehicle to lose the ability to move under its own power, and could damage under vehicle components. Dealers will replace the flexible coupling on any vehicle will more than 30,000 miles in the interim, and when redesigned parts are eventually available, will install those to finally resolve the concern free of charge.

Our Quick Take

The coupling that connects the transmission to the drive shaft may prematurely fail, resulting in the vehicle no longer being able to move under its own power. Additionally, the separated drive shaft may impact and damage components under the vehicle, like the brakes and fuel lines. This all would result in increased risk of a crash. 

What Should You Do?

Recall repairs on your Ford must be performed by a Ford dealership. Ford will notify known owners of affected vehicles beginning in July, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Ford recall number is 17S15.

Drive Train, June 26, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
June 26, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
372,991
NHTSA CAMPAIGN ID Number
17V408000
Component
POWER TRAIN
Summary
Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Remedy
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed. These repairs will be made free of charge. The recall is expected to begin July 17, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S15.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Not your car? Find your recalls now:
National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration