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Recall 16V602000

Rear Head Restraints Do Not Stay Locked In The Upright Position

Recall Details

The rear head restraints may not stay locked in the upright position in low temperatures. Dealers will replace the rear head restraints free of charge to resolve the concern.

Our Quick Take

The rear head restraints of the vehicle may not stay locked in the upright position during low temperatures. This could cause increased risk of injury if they are not in the proper position during an accident.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles beginning in October, 2016. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., August 15, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
August 15, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
2
NHTSA CAMPAIGN ID Number
16V602000
Component
SEATS
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.
Consequence
If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.
Remedy
MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration