Recall 16V495000

Transfer Case Shaft Fractures

Recall Details

A transfer case output shaft may fracture because it was manufactured improperly. Dealers will replace the transfer case free of charge to resolve the concern.

Our Quick Take

The shaft coming from the transfer case may fracture due to a manufacturing issue. This would cause loss of power, and increase risk of a crash, as well as possibly cause the vehicle to roll away when thought to be secure in a parked p

What Should You Do?

Recalls on your Ram truck must be performed by a Ram dealership. Chrysler will notify known owners of affected vehicles beginning in August, 2016. If you do receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ram dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Affected Cars

Drive Train, July 01, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
July 01, 2016
NHTSA Action Number
Potential Number of Units Affected
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall is expected to begin on August 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
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Recall data provided by the National Highway Traffic Safety Administration