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Recall 16V342000

Rear Differential Fails And Stops Powering Rear Wheels

Recall Details

The rear differential gears may have been improperly welded, and may fail while driving. Dealers will replace the differential gears free of charge to resolve the concern.

Our Quick Take

The gears of the rear differential may have a defective weld, and may fail while driving. This would stop the rear wheels from being able to be driven, increasing the risk of a crash.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles beginning in June, 2016. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Drive Train, May 24, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
May 24, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
2
NHTSA CAMPAIGN ID Number
16V342000
Component
POWER TRAIN
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Consequence
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall is expected to begin in June 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration