Recall 16V261000

Windows Separate From Vehicle In A Crash

Recall Details

The windows of the vehicle may separate from the body due to having too many layers of paint being applied. Peeling layers of paint may loosen the window from the body. Dealers will remove the windows and inspect the paint work, repainting the vehicles as necessary free of charge to resolve the concern.

Our Quick Take

The vehicle windows may separate from the vehicle body in a crash, resulting in the increased risk of occupant injury.

What Should You Do?

Recalls on your Sprinter must be performed by a Sprinter dealership. Sprinter will notify known owners of affected vehicles (a timetable for this notification is not available as of the time of this writing). If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Sprinter dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., April 29, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
April 29, 2016
NHTSA Action Number
Potential Number of Units Affected
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-770-705-2070.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
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Recall data provided by the National Highway Traffic Safety Administration