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Recall 14V577000

Trailer Hitch Detaches From Vehicle

Recall Details

The mounting bolts for the trailer hitch may be over-tightened, resulting in them fracturing. This would cause the hitch to separate from the vehicle. Dealers will replace all eight mounting nuts for the trailer hitch assembly and inspect all eight mounting studs for damage free of charge to resolve the concern.

Our Quick Take

The bolts securing the trailer hitch to the vehicle may have been tightened too much, which could cause them to break. This would cause the hitch to fall from the vehicle, which would increase the risk of an accident.

What Should You Do?

Recalls on your Outback must be performed by a Subaru dealership. Subaru began notifying known owners of affected vehicles in October, 2014. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Subaru dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Subaru recall number is WQN-50.

Affected Cars

Body, Interior & Misc., September 19, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
September 19, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
56
NHTSA CAMPAIGN ID Number
14V577000
Component
TRAILER HITCHES
Summary
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Outback vehicles manufactured January 22, 2014, to August 18, 2014, and equipped with a Subaru accessory trailer hitch assembly. During installation, the trailer hitch mounting nuts may have been overtightened, potentially resulting in failure of the trailer hitch mounting studs.
Consequence
The mounting nut(s) may not provide sufficient force to remain attached to the studs or the studs themselves might break. If this were to happen while a trailer is being towed, the driver might not be able to operate the vehicle as desired or the trailer may detach from the vehicle. Either situation could increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will replace all eight mounting nuts for the trailer hitch assembly, and will inspect all eight mounting studs for damage, free of charge. The recall began on October 7, 2014. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQN-50.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration