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Recall 14V533000

Head Restraints Do Not Meet Proper Requirements

Recall Details

The head restraints for the seats exceed the maximum back set measurement limit of 55 millimeters. Dealers will replace the head restraints free of charge to resolve the concern.

Our Quick Take

The head restraints for the vehicle seats were manufactured with improper sizing to be useful securing an occupant's head in an accident. This increases risk of injury.

What Should You Do?

Recall repairs on your Ram truck must be performed by a Ram dealership. Chrysler will notify known owners of affected vehicles beginning in October, 2014. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ram dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Chrysler recall number is P53.

Body, Interior & Misc., September 4, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
September 4, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
24,497
NHTSA CAMPAIGN ID Number
14V533000
Component
SEATS
Summary
Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
Consequence
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began in October 31, 2014 with interim notices. Chrsyler will notify owners again when parts become available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration