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Recall 14V392000

Rear Shocks Detach From Vehicle

Recall Details

The rear shocks may detach from the vehicle due to a faulty weld, which may result in damage to tires, other suspension components or brakes. Dealers will inspect the rear shocks and replace any affected ones free of charge to resolve the concern.

Our Quick Take

The rear shocks may detach from the vehicle due to a faulty weld. This could damage other suspension components, vehicle tires or brakes and as a result increase risk of loss of vehicle control.

What Should You Do?

Recall repairs on your Chrysler, Jeep or Ram vehicle must be performed by Chrysler, Jeep or Ram dealership. Chrysler began notifying owners of affected vehicles starting in 2014. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Chrysler, Jeep or Ram dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, July 2, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
July 2, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
15,956
NHTSA CAMPAIGN ID Number
14V392000
Component
SUSPENSION
Summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration