Recall 12V560000

Incorrect Seating Capacity Label

Recall Details

Some 2013 Durangos have been assembled with incorrect seating capacity information label. The label might overstate the seating capacity. Driving a vehicle with too many passenges would increase the risk of injury in the event of a crash. Chrysler will provide replacement labels, owners may install the updated label or have their local dealers install the label. 

Our Quick Take

The label that states the passenger seating capacity is incorrect and needs to be replaced. 

What Should You Do?

Please ignore any seating capacity information that states the vehicle can carry more passengers than there are seat belts available. Chrysler will mail a new label to the owners of affected vehicles during February 2013. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call. The Chrysler recall number is M36.  

Affected Cars

Body, Interior & Misc., December 04, 2012

Original Recall from the NHTSA

Manufacturer's Report Date
December 04, 2012
NHTSA Action Number
Potential Number of Units Affected
Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."
The vehicle may be filled over capacity which could increase injury during a vehicle crash.
Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall is expected to begin in February 2013. Owners may contact Chrysler at 1-800-247-9753.
Chrysler's recall campaign number is M36. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
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Recall data provided by the National Highway Traffic Safety Administration