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Recall 10V642000

Emergecy Exit Window Separates From Vehicle Body

Recall Details

The emergency exit window glass may separate from its mounting hinge due to a faulty adhesive bond. Dealers will replace the emergency exit window if necessary free of charge to resolve the concern.

Our Quick Take

The adhesive that bonds the emergency exit window glass to the hinge on the top of the glass may fail, resulting in the glass separating from the body and possibly causing injury.

What Should You Do?

Mercedes Benz notified owners of affected vehicles starting in February 2011. You can check with your dealer to see if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them.

Body, Interior & Misc., December 21, 2010

Original Recall from the NHTSA

Manufacturer's Report Date
December 21, 2010
NHTSA Action Number
N/A
Potential Number of Units Affected
274
NHTSA CAMPAIGN ID Number
10V642000
Component
EQUIPMENT
Summary
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
Consequence
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
Remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
Notify
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO
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Recall data provided by the National Highway Traffic Safety Administration