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Recall 09V244000

Owner's Manual Printed Without Complete Airbag Information

Recall Details

This required information was left out of the owner's manual: "If the dashboard mounted airbags were to deploy, any objects placed on or near the airbag could cause injury to the vehicle occupants."  Volkswagen will mail an insert containing the required airbag warning to correct this omission.

Our Quick Take

The owner's manual for the 2009 Routan includes incorrect information regarding the airbag system. 

What Should You Do?

Volkswagen will mail the updated information to customers with the incorrect manuals. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call. The Volkswagen recall number is 56.

Body, Interior & Misc., July 31, 2009

Original Recall from the NHTSA

Manufacturer's Report Date
July 31, 2009
NHTSA Action Number
N/A
Potential Number of Units Affected
18,500
NHTSA CAMPAIGN ID Number
09V244000
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Summary
VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED OVER THE OR NEAR THE AIR BAG ON THE INSTRUMENT PANEL.
Consequence
ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE.
Remedy
DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Notify
VOLKSWAGEN RECALL NO. S6.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
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Recall data provided by the National Highway Traffic Safety Administration