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Rear door latch/lock problem

(2004 Ford Freestar)
in Pullman, WA on November 10, 2010
The back door latch pulls out, but the door does not open. I can't tell if the problem is with the latch or the lock.
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Popular Answer
on November 10, 2010
call the dealer and ask them if there was a recall. i remember a recall on the rear hatches on the early free stars.
anyway, the latch is the issue.

Roy
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