Close

R&N Motor Company

(919) 887-6796
182 Verified Reviews
service@rnmotor.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

811 Woodland Ave
Sanford, NC 27330 USA

AUTO REPAIR EXPERIENCE

  • Robert Crawford, Manager
  • Established 1958
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 49 Years of Car Repair Experience

R&N Motor Company Reviews

OVERALL RATING

182 Verified Reviews
5 stars
(151)
4 stars
(22)
3 stars
(4)
2 stars
(2)
1 star
(3)
by - Verified Customer September 28, 2017

Professional, yet personable. Written estimate as well as oral review. All questions answered. Very positive experience!

by - Verified Customer September 28, 2017

This shop is honest & does not perform work not agreed on butt will let you know of any issues that need addressed

by - Verified Customer September 27, 2017

Exceptional customer service

by - Verified Customer September 26, 2017

Long story short I took the car home and it broke down on the way home. They didn't fix the root cause of the problem so my pump broke again. They tried to get me to buy an A/C compressor when what I really needed was a rack and pinion and a bypass belt. Never coming back again.

+ Show more reviews
by - Verified Customer September 18, 2017

It was great. Robert and company are always great

by - Verified Customer September 12, 2017

Had state inspection performed without any issues. Appreciated the heads up regarding some belts that would need to be replaced soon without any pressure to have the work done right away. The entire crew there are professional & courteous.

+ Show more reviews
by - Verified Customer August 31, 2017

Just amazing no else needed!!

by - Verified Customer August 30, 2017

R&N is my go-to garage!

+ Show more reviews
by - Verified Customer August 16, 2017

Nice group

by - Verified Customer August 15, 2017

Good customer service. Very professional staff service.

+ Show more reviews
by - Verified Customer August 15, 2017

GOOD!

by - Verified Customer August 14, 2017

The shop was very proffesional

+ Show more reviews
by - Verified Customer August 14, 2017

This place is exceptional!

by - Verified Customer August 14, 2017

The professionalism and efficiency of Robert and his crew continued with this most recent service visit. They are exceptionally good at their craft.

+ Show more reviews
by - Verified Customer August 08, 2017

Good job. Professional and courteous!

by - Verified Customer August 06, 2017

Always a good job done. Very helpful and nice.

+ Show more reviews
by - Verified Customer August 01, 2017

Excellent service and very friendly and considerate personnel. Explain repairs well.

by - Verified Customer July 31, 2017

I only use R&N for repair on my town car and Ford truck. I trust them totally.

+ Show more reviews
by - Verified Customer July 30, 2017

The shop has very experienced repair technicians and we're very knowledgeable about my repairs.

by - Verified Customer July 24, 2017

Great mechanics, great service, great people, highly recommend them. Thanks

+ Show more reviews
by - Verified Customer July 19, 2017

Terrific family business who are invested in customer satisfaction!

by - Verified Customer July 19, 2017

I am new to the area. I was referred to R&N Motors by a neighbor. I went in for a NC State inspection. I didn't need any mechanical work done at this time, but feel confident they will be my shop of choice going forward. So glad I found them!

+ Show more reviews
by - Verified Customer July 17, 2017

R & N did a lot to my satisfaction good job

by - Verified Customer July 17, 2017

Great service

+ Show more reviews
by - Verified Customer July 11, 2017

Friendly staff. Car was done quickly

by - Verified Customer July 09, 2017

I appreciate the professionalism and attention to detail that enables my van (my home away from home) to be reliable for me. Keep up the great work!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you Geraldine. We value your trust!

+ Show more reviews
by - Verified Customer June 29, 2017

Always happy with service and staff!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

We appreciate you, Suzanne.

by - Verified Customer June 29, 2017

Excellent work. Addressed issues I hadn't realized were occurring with the car (ie: slow leak in tire).

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Glad to help, Zachary.

+ Show more reviews
by - Verified Customer June 26, 2017

Was great.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you Meagan

by - Verified Customer June 22, 2017

R & N provide great service on my vehicle and the customer service of the staff is A+!

+ Show more reviews
by - Verified Customer June 20, 2017

I had service work done on my VW - it uses synthetic oil and a different type of brake, steering and anti-freeze than most cars (specified for keeping my warranty) - they had no problem providing them!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thanks Amanda! We enjoy our VW cars and customers.

by - Verified Customer June 19, 2017

Job well done.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you, Joel.

+ Show more reviews
by - Verified Customer June 15, 2017

The whole experience was amazing. The staff was very patient and professional with me. So appreciative for R&N.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you for your review. I am glad you felt comfortable with our service.

by - Verified Customer June 15, 2017

Awesome!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

We appreciate the 5 stars, Ed

+ Show more reviews
by - Verified Customer June 13, 2017

They were able to take care of my car problem quickly, and even provided me with a free 'courtesy car' while mine was being serviced. They always take great care of their customers and the cars they work on.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

We are grateful for your business and your time writing this review.

by - Verified Customer June 11, 2017

Mr. Robert is very helpful and knowledgeable. The prices are fair. Will recommend R&N to all my friends.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

We appreciate that, Jacqueline.

+ Show more reviews
by - Verified Customer June 11, 2017

Customer service skills need help. I felt like the clerk didn't listen but was so aggressive to share his opinion. I got first fix and was told everything was good all codes were fixed and gone. A week later engine light came on. I was charged additional diagnostic fees and was told problem was fixed. I drove home saw smoke under hood took car back and was charged additional diagnostic fees and was told nothing was wrong. I did not feel that they stood behind their work, but forced diagnostic fees on work they had recently performed. They want to charge like a dealership, but they don't have the integrity. I am new to the area and they lost a chance for any future business from possibly a great customer.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

First visit (5/15/17) the car came in with transmission codes. We found the engine wiring harness was laying on the exhaust manifold, melted wires and shorted a fuse. We repaired the burned wiring, repalced the blown fuse and everything worked fine. Second visit a month later, (612/17) the vehicle came to us overheating. This vehicle had an aftermarket radiator fan wired in (not by us) because the engine fan had flown apart several times. This fan wiring had melted and we repaired the melted joint. The car was very low in antifreeze but the customer who was at the car several times with us, did not want our antifreeze as she had her own antifreeze at home. We offered to correct the issue with the fan by adding a relay to handle the fan load but the temperature control module would require replacement. She did not want the added expense of around $80.
Copied from the invoice: DIAGNOSE ADD- ON RADIATOR FAN NOT
WORKING: MODULE IS GETTING POWER & GROUND. WE CAN JUMP THE RELAY AND MAKE THE FAN TURN. WILL REQUIRE A REPLACEMENT MODULE. CUSTOMER WILL HAVE HER MECHANIC REPLACE THE FAULTY FAN MODULE. TO GET HER
HOME, AT HER REQUEST, WE WILL REPAIR THE BURNT WIRE AND JOIN IT TO THE
FAN DIRECTLY, REQUIRING HER TO REMOVE AS FUSE WHEN SHE STOPS. NO
WARRANTY ON THIS WORK AS IT IS NOT A FACTORY REPAIR AND WE ARE JUST
TRYING TO KEEP HER CAR FROM OVERHEATING UNTIL HER MECHANIC TAKES CARE OF THIS ISSUE.

X__________________________________

With her approval, we wired the fans to run all the time so she could get home and have her mechanic replace the faulty fan module that was fairly new and she left. She did call back later and said she saw smoke. I encouraged her to bring the car back in. We road tested the vehicle and the engine started to overheat again. She had not added the antifreeze she had so it was very low, causing the overheat. We also showed her the valve cover gasket leaking oil and causing the smoke. We did charge her for a gallon of coolant and our time, a total of only $59.
We pride ourselves on Quality repairs and did this to help her get home. She signed the line understanding what we were going to do to help her. We do not force any fees. Everything we do is approved before we perform it. She could have drove the car back home with no antifreeze, but would have possibly ruined her engine.

by - Verified Customer June 11, 2017

Great service. Worked us in due to accident. So efficient and professional service.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you Rachel. Glad to help.

+ Show more reviews
by - Verified Customer June 07, 2017

As always, they were extremely kind and helpful. They are the best in every sense of the word! Alice Anne Ford

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you Alice.

by - Verified Customer June 04, 2017

Shop does quantity work at generous rates. Warranty is great as it should be! I only express that they continue to offer discounts to other than active military. Even though I would use again, but compared to shop that service is equal and one offers discounts to veterans which would you use. I would have to go with other shop for that simple reason!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

We understand, Andre. We do offer several discounts including active military.

+ Show more reviews
by - Verified Customer May 30, 2017

They are very respectful staff members to their customers.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you, Anayeli. We value opinion & your business

by - Verified Customer May 29, 2017

I opted to not get my vehicle fixed based on the cost of the repairs and the value of the vehicle. They were quick with the diagnosis and only charged me for the time of the diagnosis. They respected my choice to not move forward with the repairs and didn't try to pressure me into a decision that I did not want. I really appreciate that and respect that from a shop. I'll be a return customer.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thanks for the great review, Jonathan. We have actually suggested to customers not to invest any more money in their present vehicle and put it towards anther car. It is not always about money, but what is best for our customer

+ Show more reviews
by - Verified Customer May 21, 2017

Excellent.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thanks, Spenser

by - Verified Customer May 16, 2017

The good folks at R&N went the extra mile to make sure that I made it to work while they fixed my car. I was broken down by the side of the road a long way from home and they did everything that they could possibly do to get me safely on my way. In a word, they were Great!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Shauna, this is what we enjoy; helping people with their problems and it is always great to be appreciated while doing so. Good luck to you!

+ Show more reviews
by - Verified Customer May 11, 2017

Everything was great!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thanks, Julio

by - Verified Customer May 10, 2017

Was highly pleased with the service and honesty. Everything was explained step by step and have already recommended the business. I definitely will have my vehicle serviced again. I looked at the high reviews online and traveled from Fayetteville to Sanford to have the vehicle serviced.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you Millie for your great review. We do not take your words lightly and appreciate your trust in us.

+ Show more reviews
by - Verified Customer May 10, 2017

An excellent team led by Robert.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you Sean. I appreciate your comments. My team does a great job for us and our customers.

by - Verified Customer May 10, 2017

R&N motors perform quality work. The owners and staff are very professional, and also the waiting area is comfortable and clean.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

We appreciate your opinion, Wayne.

+ Show more reviews
by - Verified Customer May 08, 2017

Excellent friendly service.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thanks, Anthony!

by - Verified Customer May 07, 2017

I went in to have my AC unit looked at in my car. Overall I had a wonderful experience returning to R&N, but Robert can come off a little strong. He is polite in every sense of the word, but in his explanation of the repairs, he made it seem like I had no idea what could be wrong?

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

I apologize for the delay responding but we do not get notified about new reviews. Would love to talk to you about this. We never know the extent of our customers knowledge and I am sorry if I came across strong. I am passionate about our business and just want to make sure our customers understand what we are doing and are comfortable with the repairs and prices. Some people know allot and others dont care to know. It is hard sometimes to gauge that. I just want to make sure that our folks are happy with what we do.

+ Show more reviews
by - Verified Customer May 04, 2017

First visit estimate on repair cost was very low. On next visit to repair car it was twice as high. Same problem came back two days later. Problem remains.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

I apologize for the delay responding but we do not get notified about new reviews. The Volvo part was faulty and a replacement was installed under warranty.

by - Verified Customer April 30, 2017

Problem was fixed for a lower price than a previous chain shop charged and did not fix.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Glad to be of service, Lee. Hope to see you again.

+ Show more reviews
by - Verified Customer April 25, 2017

Excellent service.

by - Verified Customer April 24, 2017

The owner was professional and up front about the repairs that needed to be done; labor charge was reasonable as well.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thank you. We are glad you were happy with our service.

+ Show more reviews
by - Verified Customer April 23, 2017

Trustworthy, honest, quality work and service.

by - Verified Customer April 20, 2017

Most excellent. Starting to think we're friends. Good job!

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Works for me! My daughter comments to me " You know everybody!! all the time when we are out. This business has blessed us and allowed us to make many friends over the years.

+ Show more reviews
by - Verified Customer April 17, 2017

Excellent service.

by - Verified Customer April 16, 2017

All of my experiences, including this one, have always been excellent. The Crawford family at R & N Motor Co. are the only mechanics I trust on this planet. Mr. Crawford and Mrs. Crawford are good, honest, fair people who look out for your best interests and the safety of your vehicle. They do their job with integrity and morals.

+ Show more reviews
by - Verified Customer April 02, 2017

I had taken my van to several other places to fix a specific problem and they failed. R&N diagnosed and fixed the problem immediately. I am extremely pleased.

by - Verified Customer March 30, 2017

Great service.

+ Show more reviews
by - Verified Customer March 28, 2017

Service was good as always.

by - Verified Customer March 22, 2017

Everything is all good.

+ Show more reviews
by - Verified Customer March 21, 2017

A trustworthy shop that does excellent work.

by - Verified Customer March 19, 2017

Excellent service.

+ Show more reviews
by - Verified Customer March 12, 2017

The best.

by - Verified Customer March 08, 2017

Great service at fair price.

+ Show more reviews
by - Verified Customer March 06, 2017

As always, a good experience.

by - Verified Customer March 06, 2017

Veteran friendly. Helped in time of need.

Reply from R&N Motor Company – by Robert Crawford July 28, 2017

Thanks, Joseph. Glad to help

+ Show more reviews
by - Verified Customer March 05, 2017

I have always been pleased with my experiences at R and N Motors.

by - Verified Customer March 02, 2017

Have been serviced there multiple times. Can be a little pricey, but work well done.

+ Show more reviews
by - Verified Customer February 27, 2017

As a female senior citizen, I am treated well and with respect.

by - Verified Customer February 23, 2017

Robert Crawford is always honest, and his mechanics do very good work. I am always pleased with R&N Motors, and we take all of our automobile repair and maintenance work to them.

+ Show more reviews
by - Verified Customer February 14, 2017

Nice people.

by - Verified Customer February 12, 2017

Will visit again.

+ Show more reviews
by - Verified Customer February 12, 2017

Very fair, honest and thorough.

by - Verified Customer February 12, 2017

I was treated well. All questions were answered and explained to me well.I really liked doing business there. I will be back for future needs.

+ Show more reviews
by - Verified Customer February 12, 2017

These guys are good, and dependable. A little pricey, but offsetting that at least partially, is the comfort factor. I'm happy I found them.

by - Verified Customer February 12, 2017

Always professional, respectful, patient, willing to answer questions. A wonderful Christian company whom I trust implicitly!!!

+ Show more reviews
by - Verified Customer February 08, 2017

Excellent service.

by - Verified Customer February 05, 2017

Everyone that works here is great! As I don't know much about cars, I feel very comfortable here and I'm glad I'm able to trust them with my car!

+ Show more reviews
by - Verified Customer January 30, 2017

As always, the latest problem with my car was handled professionally and to my satisfaction.

by - Verified Customer January 30, 2017

Good work at a reasonable price.

+ Show more reviews
by - Verified Customer January 29, 2017

They stayed in contact with me and explained to me in detail what was going on with my car. Very professional and helpful.

by - Verified Customer January 29, 2017

Amazing experience will give repeat business.

+ Show more reviews
by - Verified Customer January 26, 2017

Good experience. Recommended.

by - Verified Customer January 25, 2017

Excellent job as always.

+ Show more reviews
by - Verified Customer January 24, 2017

I would have given a better rating, but the low tire pressure light came on when we got home and we had to put air in the tire.

by - Verified Customer January 22, 2017

Me and my family have been taking our cars here for years, best in the county! Will not take them anywhere else.

+ Show more reviews
by - Verified Customer January 19, 2017

As usual, the service was excellent.

by - Verified Customer January 18, 2017

They are the best period.

+ Show more reviews
by - Verified Customer January 18, 2017

The needed repairs were explained to me before the work was started. The price and delivery date were both as promised.

by - Verified Customer January 12, 2017

Excellent customer service.

+ Show more reviews
by - Verified Customer January 10, 2017

Very pleased.

by - Verified Customer January 08, 2017

Robert and his staff are top notch - professional, courteous, knowledgeable and friendly. They recommend repairs based on what they would do to their own car and as a result I trust them completely.

+ Show more reviews
by - Verified Customer January 03, 2017

Always confident bringing my car to Robert and his staff.

by - Verified Customer December 27, 2016

I had a good experience.

+ Show more reviews
by - Verified Customer December 26, 2016

Efficient and fair.

by - Verified Customer December 26, 2016

An excellent service facility!

+ Show more reviews
by - Verified Customer December 25, 2016

the work, the service and the timely matter was all professionally done

by - Verified Customer December 25, 2016

First time at R&N. Great group of organized men & women. Robert was great.

+ Show more reviews
by - Verified Customer December 25, 2016

Great Job!

by - Verified Customer December 25, 2016

All of the staff was professional and extremely helpful. My car was repaired in a timely manner and I was notified of any other problems that arose and those problems were addressed also. I am SO thankful for sure excellent service and expertise.

+ Show more reviews
by - Verified Customer December 19, 2016

Honest folks.

by - Verified Customer December 15, 2016

Excellent service and quality work.

+ Show more reviews
by - Verified Customer December 15, 2016

I was displeased very much with the fact that my truck still isn't fixed right, but when I can afford to have it fixed I'll take it to another shop

by - Verified Customer December 14, 2016

Excellent service as usual. All work performed was clearly explained. Honest and reputable business - fair prices, outstanding customer service.

+ Show more reviews
by - Verified Customer December 14, 2016

Friendly staff and excellent service.

by - Verified Customer December 12, 2016

I've dealt with R & N for a long time. Always care about their customers.
Thanks Robert, Sharon and employees.
Have a very Merry Christmas.

+ Show more reviews
by - Verified Customer December 11, 2016

Good Service.

by - Verified Customer December 07, 2016

I was very satisfied and gratified to find an honest, caring business to service my diesel engine on my small motor home. Thanks!!

+ Show more reviews
by - Verified Customer December 05, 2016

Just an oil change this time, but I am particular about my cars so head for R&N for even such routine service. The technicians are very thorough with their diagnoses, their knowledge and skill evidenced by their earlier work on the electrical and fuel problems on our Saab 9-3 Aero and Volvo V70.

by - Verified Customer December 05, 2016

Always a good experience.

+ Show more reviews
by - Verified Customer December 05, 2016

Great to work with R & N as always. I like being able to ask a question and get a full explanation with background information.

by - Verified Customer December 04, 2016

Friendly and knowledgeable staff.

+ Show more reviews
by - Verified Customer December 01, 2016

My problem was airbag light. It has to be installed by Mazda and programed by Mazda dealer. R&N went out of their way to find the problem.

by - Verified Customer November 28, 2016

The last work done was far above our expectations.

+ Show more reviews
by - Verified Customer November 27, 2016

My headlights were getting cloudy. R&N Motor Company cleaned them up and now my lights are much brighter with night time driving.

by - Verified Customer November 27, 2016

Honest, professional, friendly service as usual!

+ Show more reviews
by - Verified Customer November 21, 2016

Very nice. Explained and showed me the work that needed to be done.

by - Verified Customer November 21, 2016

As always, they do a great job.

+ Show more reviews
by - Verified Customer November 20, 2016

I recommend R and N motors because they understand customer service.

by - Verified Customer November 20, 2016

Very satisfied all around.

+ Show more reviews
by - Verified Customer November 17, 2016

The owner and his wife were very polite. They didn't treat me as if I was second rate and they took all of my concerns seriously. Any question that I had was explained to me in detail and the work was done quickly.

by - Verified Customer November 10, 2016

Very professional - treated with respect.

+ Show more reviews
by - Verified Customer November 09, 2016

Always ready to help with respect and kindness. Repairs done honestly and fairly!

by - Verified Customer November 09, 2016

I had a punctured tire and they pushed me into the schedule in a matter of minutes. They brought coloring books for my son and were very attentive to details about my car. Very happy with my service.

+ Show more reviews
by - Verified Customer November 08, 2016

I always receive excellent service at R& N. I highly recommend them.

by - Verified Customer November 07, 2016

Staff and service techs were professional.

+ Show more reviews
by - Verified Customer November 06, 2016

Very courteous and professional staff. Found our 'go to' place for future maintenance.

by - Verified Customer November 06, 2016

Thank you very much!

+ Show more reviews
by - Verified Customer November 03, 2016

Same courteous service, as always. A shout-out to Sharon.

by - Verified Customer November 03, 2016

Very pleasant staff. Thank You so much!

+ Show more reviews
by - Verified Customer October 31, 2016

Pleased with work performed.

by - Verified Customer September 14, 2016

R & N Motors is by far the most reasonable and reliable business I've encountered. As a military spouse whose husband is always on the go and me not being auto savvy, they go above and beyond to explain what I need or don't need. It's not about money with them. It's about customer satisfaction.

+ Show more reviews
by - Verified Customer September 13, 2016

Easy to schedule, good service.

by - Verified Customer September 12, 2016

Quick excellent service as usual.

+ Show more reviews
by - Verified Customer September 06, 2016

Appointment on time. Check in quick and complete. Job completed on time.

by - Verified Customer September 01, 2016

Service was timely and helpful.

+ Show more reviews
by - Verified Customer August 31, 2016

They kept me updated on what was going on with the car, told me the costs of repairs, they take anything apart before I approved the repairs

by - Verified Customer August 30, 2016

Very knowledgeable , friendly, fair price.

+ Show more reviews
by - Verified Customer August 29, 2016

Efficient, up front about service and needs.

by - Verified Customer August 29, 2016

I had a general oil change and fluid check, tire pressure. I was extremely happy with their full service, their care and concern for my vehicle.

+ Show more reviews
by - Verified Customer August 29, 2016

Did a great job!

by - Verified Customer August 24, 2016

We've always had good service at R&N. The last time we had our daughter's car in for some work. We picked the car up and found out the AC didn't work and had worked fine before taking it in. R&N found the problem was due to shoddy workmanship that another local business had done a while back and fixed it at no charge. I recommend them every chance I get!

+ Show more reviews
by - Verified Customer August 22, 2016

Personal service. Very honest.

by - Verified Customer August 21, 2016

Great costumer service, fixed my issues. Will continue taking my vehicles to them.

+ Show more reviews
by - Verified Customer August 18, 2016

Awesome.

by - Verified Customer August 18, 2016

Very knowledgeable, gives good advice about cars.

+ Show more reviews
by - Verified Customer August 18, 2016

I had transmission fluid changed and service was professional and done on a timely manner.

by - Verified Customer August 18, 2016

Knowledgeable staff and reasonable pricing and always make you feel at home.

+ Show more reviews
by - Verified Customer December 12, 2013

They did what I asked them to do in a timely manner at a fair price.

by - Verified Customer December 11, 2013

They are very concise. They check with you on the repair before they charge you. I am very pleased with them.

+ Show more reviews
by December 07, 2013

They have consistently given us good service and advice. They have gone out of their way to repair our cars correctly. They are also a good value.

by - Verified Customer December 04, 2013

They were very detailed about what I needed. They were friendly. They set up a payment plan for me. They kept me up to date on what was going on with the repair on the car.

+ Show more reviews
by November 28, 2013

Professional. Trustworthiness. Technical skills.

by November 26, 2013

He just does good work. He is honest and does good work. He is dependable.

+ Show more reviews
by - Verified Customer November 22, 2013

Generally good service.

by - Verified Customer November 15, 2013

They always make sure my car is working before I leave. They let me know if there is something I do not know about. I can trust what they do.

+ Show more reviews
by - Verified Customer November 10, 2013

They always do what I want them to do. They do a good job. They explain what they did.

by - Verified Customer November 09, 2013

They're friendly and very thorough with what they do.

+ Show more reviews
by November 06, 2013

The people are friendly and honest.

by November 04, 2013

I was dissatisfied with the way they handled my vehicle. I have been going there for about five years and this last time I feel that they tried to take advantage of me. I did not appreciate it.

Reply from R&N Motor Company – by Robert Crawford April 06, 2016

I called this customer to find out why he was dissatisfied. We had performed a State inspection on his vehicle and had failed it for leaking rear shocks. That is DMV law and we follow the rules. I had no control over that situation. I thought our 5 year working relationship was stronger than that as we would at times pick the vehicle up and deliver it. We are required to fail leaking shocks. I wish things had worked out differently but I do not know what else we cold have done.

+ Show more reviews
by - Verified Customer October 27, 2013

They have a reasonable price. I would not take it anywhere else. I am satisfied with Robert.

by - Verified Customer October 21, 2013

They are good people. They do good work. They are honest.

+ Show more reviews
by - Verified Customer October 17, 2013

Good reliable service.

by - Verified Customer October 10, 2013

They do a good job and we wouldn't take our vehicle anywhere else.

+ Show more reviews
by October 08, 2013

Excellent customer service.

by - Verified Customer October 02, 2013

They provide excellent service, they're honest and their work proves it.

+ Show more reviews
by - Verified Customer September 30, 2013

They were courteous and did a good job and had a good price.

by - Verified Customer September 23, 2013

Great customer service. Their estimates are always accurate.

+ Show more reviews
by - Verified Customer September 14, 2013

They're very reliable and we trust them. We haven't had any trouble with past services, they provide very timely service.

by - Verified Customer September 13, 2013

I have never been dissatisfied with them and have no complaints, they are courteous and their prices are better than the dealers.

+ Show more reviews
by - Verified Customer September 05, 2013

They do quality work and they guarantee their work, they are kind and professional and they don't try to make repairs that don't exist like other shops have a tendency to do. For instance I went in somewhere for a safety check and they gave me a list of things they said needed repaired when they didn't.

by - Verified Customer September 03, 2013

They're very nice and professional and they complete their work on time.

+ Show more reviews

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

R&N Motor Company has been serving the Sanford community since 1958. This RepairPal Certified shop has a proven track record in treating it's customers well, this is evident in the longevity of the management team, the facility, and the customer service score they received during the customer survey portion of our evaluation process. This team of ASE certified professionals makes sure they stay current and are able to accurately diagnose and repair your modern vehicle by attending ongoing training. Coupled with some of the best automotive tools and computer diagnostic equipment this team is able to offer a wide range of professional repairs from difficult diagnostic issues to your simple repairs, confidently backed by a 36-month / 36,000 - mile warranty. For your convenience they offer loaner vehicles, local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Whether your vehicle needs an oil change, scheduled maintenance service or major engine or transmission repair, R&N Motor Company is qualified to handle all of your auto service needs! R&N Motor Company is family owned and operated and has been providing quality auto repair and maintenance services in Sanford, NC since 1958. Our mechanics are highly trained ASE Certified Master Technicians and utilize top quality parts to repair your vehicle right the first time. Most of our auto repairs are also backed by a 36 month / 36,000 mile Nationwide warranty.

At R&N Motor Company we get to know our customers by name and provide friendly, professional service so you leave with a smile. We offer a free shuttle service, have a loaner vehicles and discounted rates on local rental cars if you need a vehicle while yours is being repaired. Working on cars is our passion, and we are proud to be your dealership alternative!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by R&N Motor Company
you can hear the compressor kick in and ou...
2 separate issues. Does blower motor work all the time in " heat" mode? If so, not an AC issue but a blower motor circuit issue.
new alt and battery but still not charging...
I say it again... proper diagnosing will prevent buying parts you dont need. Bring to a qualified shop and replace only what is needed. How much money was saved doing this yourself? And if a shop did this... find another shop!
How to change a torque converter in my car...
Easy .. with the proper tools. The whole engine cadle has to be removed and the engine left hanging on a special rig. You will have to remove the engine and trans together or recommend leaving this to a shop with the proper tools.
Where are the eletrical sensors for the tr...
Any "fault" will cause the trans to go into limp mode. Recommend a qualified shop check that out so you do not waste $$$ guessing.
Recommend leaving this one to a professional. I do not know of a "low pressure valve". You need gauges to know the working condition of the system. Only valving is the compressor itself and an expansion orifice. How high is the pressure? You need specifications and proper information to repair.
I took my Corolla to a Toyota dealership a...
The rotors are mounted on the hubs. The bearings are inside the hubs. Rotors do not usually make noise. They just wore blinders and did what they were told without driving & diagnosing the real problem.
My disc brakes are worn but still have abo...
We recommend resurfacing your brake rotors as long as they are within the safe parameters. Cheaper than new rotors.

Map
Get Directions to R&N Motor Company