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R & D Motorsports

3301 Portola Dr Ste B, Santa Cruz, CA 95062 Map & directions

Call Now: (831) 219-4871

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About R & D Motorsports

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
72
Tools & Equipment (?)
96
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

We found ASE Master Certified Technician, Rick Burros, to be an involved owner who takes the time to get to know his customers. Rick takes the time to personally test drive with most of his customers upon dropping off their vehicles. This Certified shop has a established, experienced staff who are trained and ready to service and repair your late model vehicles. They work on all makes and models but have special expertise in European and high performance vehicles. Rick has invested in some of the automotive tools and computer diagnostic equipement that is required to make professional repairs on your computer controlled vehicle. this certified shop scored well above our average customer service score, has an experienced, tenured staff, and the tools needed to make this a good choice for our network.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts

Amenities

AAA Member Discount Early Bird Dropoff Gas/Diesel Military Discount
Parts/Accessories Se Habla Espanol

Customer Reviews 13 verified reviews

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R & D Motorsports
Verified Customer
November 18, 2012

I highly recommend R&D Motor. He's a honest person, not forcing you to get stuff you don't need done. He takes care of you.

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R & D Motorsports
Verified Customer
May 13, 2013

Rick is extremely qualified. He is honest and his prices are fair. His crew is also top notch. I've never had a bad experience. I'm a single woman. I have returned to him year after year because of the service I get. I have referred him to friends and they have been pleased too.

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R & D Motorsports
Verified Customer
May 01, 2013

The owner is still very hands on and very thorough on diagnosis and repairs and is able to troubleshoot problems when other shops would just do a replacement. He would fix the problem vs. just replacing a part.

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R & D Motorsports
Verified Customer
April 23, 2013

Aside from the actual repair he went through other stuff that may need fixed. He gave me further insight on repairs I may need.

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R & D Motorsports
Verified Customer
May 07, 2013

I just highly recommend rick for the quality and expertise on every car he works on.

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R & D Motorsports
Verified Customer
April 11, 2013

I think its one of the best repair shops. They can fix anything. They are on time. I have absolutely nothing bad to say about these guys.

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R & D Motorsports
Verified Customer
April 10, 2013

R&D is very reliable. They are dependable, fair, and I'm very pleased with the work we've gotten over the years.

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R & D Motorsports
Verified Customer
March 28, 2013

Rick is very knowledgeable. He is the owner of that place. He is very knowledgeable and I wouldn't hesitate to recommend him. He's a Porsche specialist. He is very good with the Porsches.

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R & D Motorsports
Verified Customer
March 21, 2013

He's courteous and always pleasant for you, and he explains things thoroughly. He never suggests having something done that you don't need. He doesn't pressure you.

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R & D Motorsports
Verified Customer
March 14, 2013

It's absolutely the best. You can't get any better than Rick. He always puts you first. I would recommend them to anyone. He is always very kind.

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R & D Motorsports
Verified Customer
March 10, 2013

He is very trustworthy, honest, and efficient. He won't try to sell you the store. He's a very trustworthy guy.

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R & D Motorsports
Verified Customer
February 18, 2013

He provides reputable, honest, trustworthy car repair. I have used him for twenty years.

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R & D Motorsports
Verified Customer
November 29, 2012

They are very competent in working on the vehicles. I've used them for 10 years and I've never had a problem.

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(831) 219-4871

Auto Repair Experience

  1. Rick Burros , Owner
  2. Established 1988
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Master Auto Technicians
  5. 90 Years of Car Repair Experience