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Quality Auto & Truck Repair

3550 Kurtz St, San Diego, CA 92110 Map & directions

Call Now: (619) 359-8612

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About Quality Auto & Truck Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability
93
Tools & Equipment
90
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Quality Auto and Truck Repair has been serving the San Diego area since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “knowledgeable”, “friendly”, “helpful”, and “honest”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, Rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Quality Auto & Truck Repair specializes in all makes and models of vehicles. We are also lic. in CNG and LPG.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Hybrid/Electric Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Military Discount Open Saturday Parts/Accessories Rental Car
Se Habla Espanol Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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Quality Auto & Truck Repair
Verified Customer
March 24, 2015

They kept me informed as to what was going on with my car. The work was done correctly and in a timely manner.

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Quality Auto & Truck Repair
Verified Customer
March 24, 2015

They fixed the problem and the employees were very helpful and informative!

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Quality Auto & Truck Repair
Verified Customer
March 23, 2015

They were very detailed when they looked at my car, they made sure that my car was in good condition when they gave it back to me. They told me that if I had any further issues to bring it back, and their prices are very comparable to the dealerships.

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Quality Auto & Truck Repair
Verified Customer
March 24, 2015

I think they did a good job, and I feel they did the work correctly.

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Quality Auto & Truck Repair
Verified Customer
March 18, 2015

They did the work very quickly for the price they agreed to. It was in a timely manner.

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Quality Auto & Truck Repair
Verified Customer
March 18, 2015

I Like the quality of work that they do and their prices. The customer service is great! They are very friendly and they were very knowledgeable about my vehicles.

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Quality Auto & Truck Repair
Verified Customer
March 15, 2015

It took so long, the issue I had was metrical, I don't know if it was man power to fix it. That being said, I feel that they're really nice, they listened to what I said, maintained a professional tone. The issue I had was really complex.

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Quality Auto & Truck Repair
Verified Customer
March 15, 2015

They are really nice and they do a good job. It is not expensive. All the repairs that they have made on my vehicle have been done well and to my satisfaction.

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Quality Auto & Truck Repair
Verified Customer
March 15, 2015

Something that needed to be repaired got figured out, then I referred someone. It turned out it wasn't fixed and I still haven't heard back on that.

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Quality Auto & Truck Repair
Verified Customer
March 09, 2015

They are good, they are very fair and they always explain their work. They are kind of hard to find but overall they are pretty good.

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Quality Auto & Truck Repair
Verified Customer
March 09, 2015

They usually have a lot of work on their hands, and the majority of the time when I go in I want the work done as soon as possible. They do good work at fair prices.

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Quality Auto & Truck Repair
Verified Customer
March 08, 2015

Lack of knowledge. Because I just didn't feel like they knew what they were talking about. Not that I think they incapable, I just feel it took them longer.

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Quality Auto & Truck Repair
Verified Customer
February 23, 2015

They're good guys, they give free estimate quotes to diagnose the problem, they're fair and they get the job done pretty well. They simply do good work, I'm pleased and I continue to work with them.

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Quality Auto & Truck Repair
Verified Customer
February 12, 2015

They have friendly service.

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Quality Auto & Truck Repair
Verified Customer
February 11, 2015

The guys are very knowledgeable, friendly and gave my plenty of options for the repair I needed, it was a very expensive repair.

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Quality Auto & Truck Repair
Verified Customer
February 04, 2015

I was happy with the service I received from them.

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Quality Auto & Truck Repair
Verified Customer
January 30, 2015

They're friendly and helpful. They didn't pressure me to do any more work than was necessary. They would call anytime before they made a decision so I could make the decision and provided all the options I had.

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Quality Auto & Truck Repair
Verified Customer
January 26, 2015

I was very satisfied with the repairs to my vehicle, and their customer service was very good.

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Quality Auto & Truck Repair
Verified Customer
January 19, 2015

They were on time, gave me a quote and had it done by the time they said they would have it done.

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Quality Auto & Truck Repair
Verified Customer
January 16, 2015

They are very helpful. They have fair prices. I like dealing with the people. They gave me a shuttle to and from my house. They go above and beyond. They are friendly to be around.

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Quality Auto & Truck Repair
Verified Customer
January 02, 2015

They were able to find out the issue with my car, that none of the other shops were able to figure out. They were good about explaining what they found to be the problem. I felt like they were not trying to scam me.

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Quality Auto & Truck Repair
Verified Customer
December 23, 2014

When I went I was told that my vehicle had a radiator oil leak, which I do believe was there. The mechanic then told me that in order to fix the leak I had to replace the entire radiator. As well as having the radiator replaced I also had my transmission fluid replaced. A week after getting the fluid replaced I realized that I had a leak. So instead of replacing the gasket that the mechanic was supposed to replace he just drained the oil and never replaced the gasket. I also noticed that there was a lot of dirt in the tank. I feel very scammed by them, they took my money.

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Quality Auto & Truck Repair
Verified Customer
December 23, 2014

They have had my truck for about four months now and it is still not fixed. I went to go pick it up from the shop today and I noticed that it didn't have any headlights.

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Quality Auto & Truck Repair
Verified Customer
December 05, 2014

They were incredibly honest. They kept me updated about everything that was going on during the process. They seem very honest and trustworthy.

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Quality Auto & Truck Repair
Verified Customer
December 04, 2014

Ron was the service guy, he handled all the paperwork and kept me notified the entire time, I felt like I could trust him. When repairing my car he gave me all the different options I had, I could fix it, put a band-aid on it or get a new car. I really appreciate that, extra steps service.

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Quality Auto & Truck Repair
August 04, 2013

I was parked at a shopping mall when my Nissan Frontier 2004 didn't start up. I called my insurance company to have my truck towed to my dealership where I normally get my maintenance and repairs done. This happened on a Friday around 2:30pm. The tow truck driver spoke highly of the services provided at Quality Auto & Truck Repair. My biggest concern was getting my truck repaired that same day. The tow truck driver believed it was possible for my truck to get repaired that same day, so I agreed to change my destination to Quality Auto & Truck Repair. We made it to Quality Auto & Truck Repair and dealt with Curtis. He listened to my concerns about having my truck done the same day and he honestly provided a, "We'll do our best." To make a long story short, my truck was repaired in less than 1 hr, 30 min! This is a great completion time given that it takes Mossy Nissan National City the same amount of time to change my oil. Why does Mossy take the same amount of time to drain old oil and pour in new oil? Most especially when it's appointment based? Quality Auto & Truck Repair isn't appointment based and they were able to get a bigger job completed in the same amount of time.

They have a great lounge, great staff and free Wi-Fi. My new Starter came with a life time warranty only through Quality Auto & Truck Repair and a one year warranty on Labor. It was a great deal! Additionally, they have a 5% military discount.

I've always relied on Mossy Nissan National City to do the maintenance and repairs. Quality Auto & Truck Repair was my first experience with a shop outside the dealership and I wasn't disappointed. All my repairs will go through Quality Auto & Truck Repair before Mossy Nissan National City.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(619) 359-8612

Auto Repair Experience

  1. Ronald Shuff, Manager
  2. Established 2009
  3. 3 Auto Repair Mechanics on Staff
  4. 70 Years of Car Repair Experience