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Q: problems with the climate control switches. on 2004 Jeep Grand Cherokee

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when the knobs are turned to select either defrost or floor heat the unit does not switch. does this mean the unit is bad or should I start with a disconnected air duct or what?
(2) Answers
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Could be a number of things. Most likely would be the mode door actuator. A good repair shop should be able diagnose this for you.
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