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Prestige Auto Works

5681 Franklin Blvd, Suite C, Sacramento, CA 95824 Map & directions

Call Now: (916) 382-7572

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About Prestige Auto Works

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
93
Tools & Equipment
95
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Prestige Auto Works opened in 2009 and employs highly experienced ASE certified technicians. They are also certified for smog inspections and repairs by the state of California. Their technicians have the experience, training, tools, and diagnostic equipment to handle most all of your service and repair needs. In the office, you will most likely meet Stephanie who will make sure you are taken care of in a courteous and efficient manner. This commitment to quality repairs and great customer service was confirmed during our survey of their recent customers who described this RepariPal Certified shop as helpful, efficient, prompt, fair, and courteous. Work performed here is backed buy a 12-month / 12,000-mile warranty for your piece of mind. A local shuttle service, rental cars, after hours vehicle drop off, a waiting area with WiFi Internet access, and Saturday business hours are all available for your convenience.

Message from the Shop

We are a full service, automotive repair and maintenance shop serving the Sacramento area with decades of consistent and friendly service. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.

Our ASE Technicians are known for providing outstanding service, specializing in the area of problem solving, diagnostics and also foreign cars. BMW diagnostics, repair and tuning specialist & dealer alternative. Repair and Service on all makes and models.

The key to your vehicles longevity is preventative maintenance. Let us assure you that the service on your vehicle will be done to meet each unique vehicle standard.
Learn more about us at our website and find more coupons!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Child Friendly Early Bird Dropoff Extended/Evening Hours Financing
Free Estimates Free Inspection Heated Waiting Room Open Saturday
Service Guarantee Shuttle Warranty Accepted Wireless Internet

Customer Reviews 75 verified reviews

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Prestige Auto Works
Verified Customer
June 11, 2012

Prestige mechanics claimed my AC compressor and hoses were leaking and needed replacing, estmated at around $1600. Took car elsewhere; they found no sign of leaks and said thethe system was just overcharged by 50%. Under $100 including diagnostics later, the AC works beautifully. Huh.

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Prestige Auto Works
Verified Customer
June 15, 2015

Great, honest, professional service at a fair price!!!

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Prestige Auto Works
Verified Customer
June 13, 2015

Fair price, fast, and friendly.

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Prestige Auto Works
Verified Customer
June 12, 2015

Customer service, reliability of repair work, and service costs are fantastic.

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Prestige Auto Works
Verified Customer
June 11, 2015

They did an awesome job.

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Prestige Auto Works
Verified Customer
June 10, 2015

I trust the service that I have received is the best.

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Prestige Auto Works
Verified Customer
June 10, 2015

They have great service and are very friendly.

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Prestige Auto Works
Verified Customer
June 10, 2015

Courteous and trustworthy staff.

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Prestige Auto Works
Verified Customer
June 08, 2015

Always top quality service at reasonable prices.

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Prestige Auto Works
Verified Customer
June 08, 2015

Great service. Honest, fair.

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Prestige Auto Works
Verified Customer
June 06, 2015

Treated in a Professional manner and service is excellent.

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Prestige Auto Works
Verified Customer
June 04, 2015

Very good service all around except for one billing item. They charge a $90 fee to check over the vehicle, and I was told it would come out of/go towards the actual work done, but it was not and I did not see that until later.

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Prestige Auto Works
Verified Customer
June 01, 2015

They got our Infiniti in quickly and did all repairs requested at an excellent price.

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Prestige Auto Works
Verified Customer
May 30, 2015

Friendly, quick and complete service as quoted.

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Prestige Auto Works
Verified Customer
May 28, 2015

They are pleasant & take time explaining the problem with your car. They get you in and out quickly.

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Prestige Auto Works
Verified Customer
May 27, 2015

Very helpful and they got the job done quickly.

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Prestige Auto Works
Verified Customer
May 23, 2015

They tell you the truth. They also don't charge a lot for parts.

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Prestige Auto Works
Verified Customer
May 23, 2015

They do good work.

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Prestige Auto Works
Verified Customer
May 14, 2015

Same day service and their customer service is superb.

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Prestige Auto Works
Verified Customer
May 13, 2015

Awesome service and price.

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Prestige Auto Works
Verified Customer
May 09, 2015

Great service on the car, good pricing and friendly customer service.

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Prestige Auto Works
Verified Customer
May 08, 2015

The work was done well.

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Prestige Auto Works
Verified Customer
May 05, 2015

Good Service.

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Prestige Auto Works
Verified Customer
April 30, 2015

Staff and employees were very kind and helpful.

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Prestige Auto Works
Verified Customer
April 28, 2015

Andre and his crew are concerned that you get the best service ...excellent mechanics.

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Prestige Auto Works
Verified Customer
April 25, 2015

Excellent service, employees care about their customers and not just about the money. Prices could be a little more reasonable but trust their business overall.

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Prestige Auto Works
Verified Customer
April 17, 2015

My experience with Prestige for years has been nothing but excellent.

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Prestige Auto Works
Verified Customer
April 14, 2015

Service was great.

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Prestige Auto Works
Verified Customer
April 13, 2015

They left a spark plug really loose. They unplugged a hose to get to the spark plug and didn't plug the hose back in.

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Prestige Auto Works
Verified Customer
April 11, 2015

The only mechanic in Sacramento for any car. Prompt and "car in and out" same day, Price reasonable. Honest and like they own your car when working on it. Meaning, they will only replace part (s) when necessary. And put their quality time in working the car!

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Prestige Auto Works
Verified Customer
April 09, 2015

I've always had great experiences there.

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Prestige Auto Works
Verified Customer
August 15, 2014

Painless on the pocketbook and mind.

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Prestige Auto Works
Verified Customer
August 14, 2014
Prestige Auto Works
Verified Customer
August 08, 2014

Mechanics seemed knowledgeable and were to convey information to me in a user-friendly but concise manner.

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Prestige Auto Works
Verified Customer
August 07, 2014

I was very happy with the service.

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Prestige Auto Works
Verified Customer
July 28, 2014

Very easy to schedule appointments online. Their follow-through is fantastic.

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Prestige Auto Works
Verified Customer
July 28, 2014

I have been taking all of my vehicles to Prestige Auto Works for several years now and have never been disappointed. This establishment has always been competitive in price, honest, reliable, and very professional. Andre and his team are highly recommended.

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Prestige Auto Works
Verified Customer
July 25, 2014

I was very satisfied with how I was treated.

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Prestige Auto Works
Verified Customer
July 24, 2014

The staff was friendly and very informative about my repair needs. I would use them again for my repair needs.

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Prestige Auto Works
Verified Customer
July 22, 2014

I had been to 2 other repair shops and spent over $1200 that still didn't fix the problem. I should have gone to Prestige first. The found and fixed the problem quickly and at a fair price.

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Prestige Auto Works
Verified Customer
July 18, 2014

They were quick and prices were fair. No complaints on this end!

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Prestige Auto Works
Verified Customer
July 17, 2014

Prestige Auto Works does high quality work. My only recommendation is that they provide magazines or a TV in their lounge area for customers who wait for their cars.

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Prestige Auto Works
Verified Customer
July 17, 2014

I like the waiting area amenities.

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Prestige Auto Works
Verified Customer
July 16, 2014

very good experience, totally.

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Prestige Auto Works
Verified Customer
July 12, 2014

Prestige Auto works is a fair place to take your car to get repairs.

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Prestige Auto Works
Verified Customer
July 11, 2014

Prestige is amazing. They always take really good care of me, they're very good about communication, and there has never been a time when I've felt any pressure to perform unnecessary repairs. They were also excellent the one time I had a repeat issue, going out of their way to make sure the problem was remedied.

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Prestige Auto Works
Verified Customer
July 09, 2014

These guys were the unfortunate souls to crack the oil plug threads as they loosened it. All the treading came along with the plug. It could have gone south real fast, but they skillfully re-tapped the hole and replaced the plug with a larger bore and now it's back to working like a champ. This in conjunction with a great price on a synthetic oil change... who could ask for more?

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Prestige Auto Works
Verified Customer
July 03, 2014

Knowledgeable.

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Prestige Auto Works
Verified Customer
July 01, 2014

They were friendly and kind. Didn't pressure me and the price was lower than other's quotes!

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Prestige Auto Works
Verified Customer
June 25, 2014

The price was good with the oil change coupon. I was impressed with the clean and professional atmosphere and knowledgeable and helpful staff.

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Prestige Auto Works
Verified Customer
June 25, 2014

Very dependable and the employees are quite helpful and very nice.

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Prestige Auto Works
Verified Customer
June 24, 2014

Quality service with reasonable price.

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Prestige Auto Works
Verified Customer
June 21, 2014

I've always have had a good experience with Prestige. The people are nice, questions are answered and explanations of work done are given. Repairs or service completed as promised.

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Prestige Auto Works
Verified Customer
June 19, 2014

Efficient, courteous, and professional.

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Prestige Auto Works
Verified Customer
June 14, 2014

Awesome work, great procedure and great people. Thanks!

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Prestige Auto Works
Verified Customer
June 12, 2014

The receptionist at the front counter is the best. Beautiful, nice, friendly and professional. She keeps me coming back to this business,,,,

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Prestige Auto Works
Verified Customer
July 06, 2012

It's was clean and easy going place all my questions asked in a timely manner.

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Prestige Auto Works
Verified Customer
June 29, 2012

The repairs needed to be done were accurate. Price was good and waiting time was as quoted.

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Prestige Auto Works
Verified Customer
June 23, 2012

Honest and technically sound repair shop.

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Prestige Auto Works
Verified Customer
June 11, 2012

Fast response to your auto needs.

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Prestige Auto Works
Verified Customer
June 08, 2012

Happy that a female like myself, can get honest work done on my vehicle.

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Prestige Auto Works
Verified Customer
May 02, 2012

Excellent service! Have already recommended to others!

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Prestige Auto Works
Verified Customer
April 05, 2012

Amazing staff and communication!

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Prestige Auto Works
Verified Customer
March 20, 2012

Friendly and easy to work with. No attempt to pressure me into unnecessary service or repairs - and THAT'S deeply appreciated!

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Prestige Auto Works
Verified Customer
March 14, 2012

I have been taking my Acura there for a couple of years now - Andre and his office are very helpful, fair, and do great work. I have referred other people to them.

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Prestige Auto Works
Verified Customer
March 07, 2012

Prestige is honest, fair and will go out of their way to make sure you are satisfied with their work. I trust them totally!!!!

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Prestige Auto Works
Verified Customer
November 19, 2011

They are very professional and courteous. No nonsense, they are to the point.

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Prestige Auto Works
Verified Customer
November 17, 2011

They check the other things and they explain to you what was done. They checked my tires and I really like it. I really like the other checks. They are very professional people. I would go back to them if I had a problem with my car. I trust them.

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Prestige Auto Works
Verified Customer
November 12, 2011

I like how they breakdown the cost of everything on the receipt. I felt like they charged too much for the labor. The cost of the labor was over twice the amount for the part.

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Prestige Auto Works
Verified Customer
November 11, 2011

We have referred a couple of friends to them. The staff was very friendly and the workers got done in a timely manner and it was a good experience.

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Prestige Auto Works
Verified Customer
November 10, 2011

The owner was very honest and detailed in his work.

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Prestige Auto Works
Verified Customer
November 02, 2011

I received excellent service. I would highly recommend it.

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Prestige Auto Works
Verified Customer
November 01, 2011

They were actually really quick and the best thing is that I used a coupon. They had a coupon at Safeway and they were extremely good with the coupon, so I can add that. They were much lower than the competition. I think everyone else is $20 more and that

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Prestige Auto Works
Verified Customer
October 31, 2011

They prefer to use higher quality parts which doesn't increase the price. They replaced one of my factory original parts. Initially they assumed that it was a low quality replacement by another repair shop, which was incorrect.

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Prestige Auto Works
Verified Customer
October 28, 2011

They are just great people, you know. I've got not problems with them - the staff and everything.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:9:00am to 5:00pm
Sun:CLOSED
Call Now:

(916) 382-7572

Auto Repair Experience

  1. Stephanie Dillon, Manager
  2. Established 2009
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 25 Years of Car Repair Experience