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Prestige Auto Works

(916) 520-6548
235 Verified Reviews
prestigeautoworks@gmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
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08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
09:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
9:00am to 5:00pm

ADDRESS

5681 Franklin Blvd
Suite C
Sacramento, CA 95824 USA

AUTO REPAIR EXPERIENCE

  • Stephanie Dillon, Manager
  • Established 2009
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 41 Years of Car Repair Experience

Prestige Auto Works Reviews

OVERALL RATING

235 Verified Reviews
5 stars
(160)
4 stars
(51)
3 stars
(11)
2 stars
(1)
1 star
(12)
by - Verified Customer June 07, 2017

Every time I visit the shop, experience was great.

by - Verified Customer June 05, 2017

Thanks!

by - Verified Customer June 02, 2017

Excellent job done in my Mercedes Benz ml 320 1998, with 277,600 mileage. NO leakage now. STAFF is respectful, honest, kind, friendly.

by - Verified Customer May 31, 2017

Hard working, knowledgeable people who care.

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by - Verified Customer May 29, 2017

My car could not be repaired correctly due to a problem with the car. They repaired what they could and at a great price compared to the dealer using the same equipment software.

by - Verified Customer May 22, 2017

Prestige Auto Works did a wonderful job on my car. The prices were fair and the people were friendly and more than willing to answer any questions I had. It did take longer than originally discussed, but with the extensive work they had to do it was understandable. I would definitely recommend this shop to friends and family.

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by - Verified Customer May 19, 2017

Good work.

by - Verified Customer May 17, 2017

I'm satisfied with the work Prestige did on my car. Reliable. Thank you.

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by - Verified Customer May 17, 2017

My experience was very good.

by - Verified Customer May 15, 2017

Good service.

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by - Verified Customer May 12, 2017

Very happy with my service. Polite, respectful and honest.

by - Verified Customer May 12, 2017

I was upset about the customer service person, til Andre calmed me down and explained that my car will be ready soon. Andre is the one person I will always deal with whenever I visit Prestige Auto Works. Thank you.

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by - Verified Customer May 08, 2017

The people were courteous and thoughtful.

by - Verified Customer May 05, 2017

Communicated with me to correct the problems with my car, understood I wasn't a rich man, was fair about price for work done, always discussed that with me. My car was not an easy car to diagnose and fix, but Andre corrected all the problems and the car runs great. Thank you Andre and Prestige Auto.

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by - Verified Customer May 04, 2017

$500 repair to fix a sound my car was making but the sound my car was making didn't go away. Went back to the shop and explained the situation but wasn't given another inspection courtesy of the false diagnosis. Left the shop with the problem still there and was treated without respect or courtesy, like I was making something up. Do not go to this place.

by - Verified Customer May 01, 2017

Excellent job.

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by - Verified Customer April 27, 2017

One of the best experiences with a mechanic shop my wife and I have ever had.

by - Verified Customer April 27, 2017

Great people, great experience, great work at a very reasonable price.

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by - Verified Customer April 23, 2017

Communicated with me on my repairs very well. Completed work as promised and got it done early.

by - Verified Customer April 06, 2017

Excellent service. Very professional. I was very happy with my experience. I would highly recommend to anyone who is looking for a great repair shop. It is very difficult to find this kind of shop.

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by - Verified Customer April 05, 2017

I had two cars coming in and they were on top of getting them both done on the same day and the time I needed to drop off and pick up!

by - Verified Customer April 05, 2017

I set up an appointment for a simple oil change. Dropped the car off and ran some errands and by the time I was done the car was ready to pickup. Will be back again!

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by - Verified Customer April 04, 2017

Very courteous.

by - Verified Customer April 03, 2017

The front desk staff was friendly and very helpful with my car repair. They got me a second quote which was much cheaper than the first quote they gave me. They explained what was wrong with my car and how to fix it. Great place, friendly staff and fair pricing.

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by - Verified Customer March 31, 2017

Great repair shop and very nice folks. price was fair.

by - Verified Customer March 29, 2017

Great place for overall car maintenance. Can get pricey when it comes to car repair prices for both parts and labor.

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by - Verified Customer March 24, 2017

The work and communication were highly professional and courteous.

by - Verified Customer March 23, 2017

I was promised that once my part was replaced. I would not have the issue. Needless to say, I'm having the EXACT same issue.

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by - Verified Customer March 19, 2017

Appreciated their honesty and feedback.

by - Verified Customer March 16, 2017

The customer service is far above the rest at Prestige Auto Works! They make sure you understand what has been checked, what needs, repair and why, and are always a great source of education and information. They are trustworthy and do great work! I highly recommend Prestige Auto Works!

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by - Verified Customer March 16, 2017

I had an all wheel alignment performed while I waited. The vehicle was out of specs and successful adjustments were made. Accomplishing the task while I waited for it was a plus.

by - Verified Customer March 14, 2017

Professional, honest, clean shop.

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by - Verified Customer March 12, 2017

My check engine light came back on 3 days later. The car was actually worse than when I dropped it off.

by - Verified Customer March 09, 2017

Great.

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by - Verified Customer March 07, 2017

Great service; however, I went in for an AC check up and the shop ended up finding about a dozen other possible problems with my car and paid $1000 to fix them. I was not able to get the AC fixed due to the other expenses. Not a shop for those on a budget.

by - Verified Customer March 05, 2017

We'll be back. Thank you!

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by - Verified Customer March 05, 2017

have taken my cars to this repair shop and
been very satisfied with the service, any problems have been resolved quickly.

by - Verified Customer March 02, 2017

Smog check only, in and out in 30 minutes!

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by - Verified Customer March 01, 2017

I started coming to this shop because of an employee (Frank Folger) who is a good friend of me & my family. He is wonderful at what he does. He is trustworthy, fair & is a man of his word. Wherever he is, that's where I will go to get work done on my vehicles.

by - Verified Customer February 28, 2017

Great, I will continue to keep them as my automotive repair shop.

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by - Verified Customer February 24, 2017

Smooth transaction.

by - Verified Customer February 20, 2017

Good place to get your car repaired.

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by - Verified Customer February 20, 2017

Brought in my car because the check engine was on. They promised to have an answer for me in an hour without an appointment and they did. I left the car, they fixed the problem in a timely manner, and they called to tell me the car was done in the time they said it would be finished. Gave a 1 year 12,000 mile warranty on the repair. I'll be back again these guys seem honest and didn't appear to take advantage of me. No other repairs found.

by - Verified Customer February 16, 2017

Well taken care of.

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by - Verified Customer February 15, 2017

The service and fix could not have gone better. Everything was great.

by - Verified Customer February 15, 2017

This shop charged a ridiculous amount of $40.00 for a 2-minute inspection of lights and tires. I don't know how this inspection could have been done efficiently when the inspector never left the driver seat. I could go on and on but what for? That ought to be enough. This service should have been done for free!

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by - Verified Customer February 13, 2017

They delivered as promised.

by - Verified Customer February 09, 2017

Good, happy with service perform & was informed of needed future work.

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by - Verified Customer February 09, 2017

There's a quote for a whole wheel hub after i had the rotors changed. It was not explained to me. Great price and fast service but spending $400 bucks then getting my car back with a $600 quote to replace the part without explaination kind of rubbed me the wrong way.

by - Verified Customer February 01, 2017

The shop is professional. Andrea is outstanding.

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by - Verified Customer January 29, 2017

The Prestige Auto Works crew is friendly and professional. They provide auto maintenance and repair services at competitive prices. I feel fortunate to have found them to work with.

by - Verified Customer January 29, 2017

The service was fast.

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by - Verified Customer January 27, 2017

Frank and Stephanie at the front desk are great. Andre is solid and knowledgeable and definitely goes the extra mile for his customers! Thank you all!

by - Verified Customer January 25, 2017

Just went to have my tires aligned. Everything was done quickly without problems at a fair price.

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by - Verified Customer January 23, 2017

Prestige did an amazing job. I would recommend all my friends and family!

by - Verified Customer January 22, 2017

The price requested at the pick up was not what was quoted at the beginning. I was told, as 1st time customer, the price would be discounted.

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by - Verified Customer January 22, 2017

Perfect!

by - Verified Customer January 22, 2017

The service was great but there was things I was told over phone that were left from the estimate. I had to remind and ask about the things that I did not see on the estimate. Then they missed some problems and had to bring back. The issue was missed in the inspection. Other than some small things the service was good.

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by - Verified Customer January 22, 2017

As always, Andre is extremely courteous and handles issues with utmost integrity. Thank you!

by - Verified Customer January 20, 2017

Great job!

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by - Verified Customer January 16, 2017

The repairs were fine, they did everything right for an average price. However, after already putting $600 dollars into the repairs, my battery was having some problems a few days later. They said it would be thirty bucks to install new terminals and that's if I brought the part in. Was treated very odd by a woman there. I can't remember her name. But she wasn't friendly and made the whole process of fixing my car just a little more vexing. You can find a better place to fix your vehicle.

by - Verified Customer January 13, 2017

Good experience and nice people.

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by - Verified Customer January 12, 2017

First time I had work done which was about 10 yrs ago I enjoyed your service. Keep up the good work!

by - Verified Customer January 12, 2017

Can always count on them.

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by - Verified Customer January 09, 2017

GREAT JOB!! Great communication.

by - Verified Customer January 09, 2017

Frank was extremely cordial and professional. Did the work, found a brake bulb out, and replaced it promptly and at a reasonable and fare price. Really nice service.

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by - Verified Customer January 04, 2017

Andre and his team were very nice, professional and to the point. Great team!

by - Verified Customer January 04, 2017

I brought my Mercedes in to have an oil leak diagnosed for repair at a later date. Very professional shop and no pressure to do any repairs at that time.

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by - Verified Customer December 30, 2016

I had learned that Volvos are difficult to work on because of the configuration of the engine. I looked for a shop that worked on Volvos and found Prestige Auto. The shop was professional and clean. The person that wrote the service order was knowledgeable and if she didn't know the answer she went and asked a technician. While the cost was higher than I expected, a little research showed that the cost was in line with Volvo repairs in the area. I highly recommend this company.

by - Verified Customer December 30, 2016

Very satisfied. Good job!

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by - Verified Customer December 27, 2016

Andre is extremely knowledgeable, efficient and friendly. I will be returning.

by - Verified Customer December 26, 2016

Price of the work seemed fair and my car has been running well ever since. Glad I brought it in.

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by - Verified Customer December 19, 2016

Everything went well with this repair visit.

by - Verified Customer December 18, 2016

The lady has great customer service. The guy doesn't.

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by - Verified Customer December 18, 2016

Probably would not have replaced license plate bulb if I knew it would cost $28.

by - Verified Customer December 15, 2016

Professional, knowledgeable, factory level service, economical.

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by - Verified Customer December 15, 2016

Great.

by - Verified Customer December 13, 2016

A mechanic that I trust. I think Stephanie is the best admin asst. She knows cars!

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by - Verified Customer December 09, 2016

Great customer service. I have returned to this shop because I trust the shop and their work.

by - Verified Customer December 07, 2016

Outstanding experience. Highly recommended.

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by - Verified Customer December 06, 2016

Fair prices, courteous, professional work. No complaints.

by - Verified Customer December 05, 2016

I love working with Frank Folger. I trust him completely and know he will not try to sell me something I do not need. So, when he tells me my car needs something, I get it. Thanks.

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by - Verified Customer December 04, 2016

Thank you for the great service!

by - Verified Customer December 02, 2016

Timely and quick, yet not costly.

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by - Verified Customer November 29, 2016

Great job.

by - Verified Customer November 27, 2016

The shop did a good job but couldn't find the issue twice of me bringing my car there. The price of labor was kind expensive.

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by - Verified Customer November 16, 2016

The man I spoke with was very nice and helpful. I would come back to this shop.

by - Verified Customer November 14, 2016

Went in for preventative maintenance with a smooth running car, went home with rough running and extreme vibrations.

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by - Verified Customer November 14, 2016

The shop is great. The staff are all very informative and helpful.

by - Verified Customer November 13, 2016

Friendly staff. Good customer service.

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by - Verified Customer November 10, 2016

Prestige Auto Works does excellent work! I highly recommend.

by - Verified Customer November 09, 2016

Good job!

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by - Verified Customer November 04, 2016

Conscientious work ethic. Owner even followed up with me the next day to make sure the car was working properly. Good shop.

by - Verified Customer November 04, 2016

Great experience as always! Will be sure to return again.

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by - Verified Customer November 03, 2016

Very friendly. Explains everything clearly, never pressures me, and fast work.

by - Verified Customer October 18, 2016

Thank you for the great service! I will be back for extra service on my car, Fred! See you November 14th at 9:30 am. All the best.

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by - Verified Customer October 18, 2016

Stephanie and Frank are RAD!

by - Verified Customer October 17, 2016

Over charged

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by - Verified Customer October 15, 2016

Great customer service and honesty

by October 13, 2016

Good prices.

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by - Verified Customer October 11, 2016

Good.

by - Verified Customer October 11, 2016

Service was great. Owner and team are very knowledgeable.

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by - Verified Customer October 08, 2016

Always excellent service

by - Verified Customer October 07, 2016

My oil light came on after an oil change. I took the car back and they took care of it right away.

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by - Verified Customer October 07, 2016

They are very friendly and fast service!

by - Verified Customer October 07, 2016

Great work!

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by - Verified Customer October 07, 2016

Great service. Was in and out fast.

by - Verified Customer October 07, 2016

Great experience!

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by - Verified Customer October 06, 2016

Prompt, courteous service in an emergency situation.

by - Verified Customer October 05, 2016

Great and friendly customer service. Honest and upfront with service and costs. They provided me many options that fit my budget on priority bases. They are wonderful.

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by - Verified Customer October 03, 2016

Courtesy, friendly, informative, provided timely analysis/evaluation of repair needed.

by - Verified Customer September 30, 2016

Very knowledgeable staff, friendly, efficient, on time service.

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by - Verified Customer September 30, 2016

Very thorough diagnosis and detailed explanation of the issues with my vehicle.

by - Verified Customer August 31, 2016

Always very professional, willing to go the extra mile to make sure customers are satisfied with service. The best mechanic in town.

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by - Verified Customer August 30, 2016

Excellent customer service by all.

by - Verified Customer August 27, 2016

GOOD.

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by - Verified Customer August 27, 2016

Great service, car was ready quickly.

by - Verified Customer August 26, 2016

Great service. Great people.

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by - Verified Customer August 25, 2016

Great job.

by August 19, 2016

Everything went well. Staff is friendly and helpful.

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by - Verified Customer August 19, 2016

Excellent service, as always.

by - Verified Customer August 12, 2016

Good.

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by - Verified Customer July 20, 2016

I experienced some the worst customer service at this place and will not be recommending.

by - Verified Customer July 20, 2016

I drive an old Subaru with 250,000 miles. Issues that two other shops had misdiagnosed were figured out by Andre, and fixed at a low price compared to the other foul ups. Stephanie at the desk is the best front person I've ever worked with at an auto shop. All the crew is willing to do little checks and I appreciate having finally found a garage I can trust.

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by - Verified Customer July 20, 2016

Great prompt and courteous.

by - Verified Customer July 20, 2016

Great service with knowledgeable technicians. Also Prestige is credible, they don't try and sell you service you don't need

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by July 18, 2016

It was good

by - Verified Customer July 16, 2016

Excellent customer service named Frank.

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by - Verified Customer July 15, 2016

Satisfied

by - Verified Customer July 14, 2016

Older, high-mileage car, 2000, showed dash's service engine light.
Ran it up to Prestige because I'd used them before for same car. Quick diagnosis & fix while I waited. Part was pricey (O2 sensor) but that's the price; diagnosis & labor was quite reasonable. Good reception when I arrived, good feeling the work had been done carefully & completely when I left. As the Terminator says, "I'll be back". Highly recommended.

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by - Verified Customer July 12, 2016

Prompt, thorough service. Received recommendations for future service.

by - Verified Customer July 09, 2016

Good customer service

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by - Verified Customer July 09, 2016

Excellent service at all visits!

by - Verified Customer July 09, 2016

satisfied experience

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by - Verified Customer July 07, 2016

Service was great!

by - Verified Customer July 07, 2016

Service was quicker than expected and friendly staff

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by - Verified Customer July 06, 2016

The mechanic at Prestige found dangerously rusty parts under a CRV that I was thinking of buying on behalf of my daughter. The exterior and upholstry were pristine and it ran smoothly, so I saved myself a major future headache by walking away from this "deal" offered at a nearby dealership by a friendly young man who had looked me in the eye and said he knew of no problems with the vehicle and that his "word was his bond."

by - Verified Customer July 06, 2016

Very friendly. Always transparent. I really trust them.

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by - Verified Customer July 01, 2016

Prestige claimed that they did an inspection of my AC system and then told me that they could not work on the system because there were additives in it. The next shop I took it too tested the system and found no trace of additives and fixed the issue within the day. It seems that Prestige charged me 100 dollars for work that they didn't do.

by - Verified Customer July 01, 2016

I love coming to this shop..Andre and staff not only give me information about my car, and let me know what could be wrong even though I just got my oil changed.. As soon as I can I will return for another diagnostic

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by - Verified Customer July 01, 2016

Very pleasant and honest business.

by - Verified Customer June 30, 2016

Hands on help with what was wrong with the car. Personalized service.

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by - Verified Customer May 07, 2016

They are pretty decent.

by May 05, 2016

Great place to fix my car.

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by May 04, 2016

Based on my experience customer satisfaction takes priority over the business interest, and that is exhibited by all staff members.

by - Verified Customer May 02, 2016

Pretty good.

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by - Verified Customer May 02, 2016

I have been very happy over the years bringing it here. They are honest and always do a great job.

by April 28, 2016

Follow up visit due to a scratch that was noticed by this reviewer after a service that was performed previously.

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by - Verified Customer April 28, 2016

As always, the service was done as promised with no surprises in regards to completion time. In fact, they advised me that replacing my interior air filter, which I requested based on the standard maintenance schedule, was not warranted based on their inspection. This saved me money without any risk to my vehicle's operating condition.

by - Verified Customer April 27, 2016

Great, I just took my vehicle in for a diagnostic but was very satisfied with the shops professionalism.

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by - Verified Customer April 27, 2016

I wrote a review for this shop on Yelp! and rated it with 5 stars. Outstanding service!!

by - Verified Customer April 26, 2016

Thorough and attentive to scheduled repair work. Finished ahead of estimated completion time.

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by - Verified Customer April 25, 2016

Trustworthy and dependable as usual.

by - Verified Customer April 18, 2016

They explained what repairs were needed, gave an estimate and made repairs in a timely manner. Their customer service is top notch.

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by - Verified Customer April 16, 2016

Very thorough and timely with the repairs.

by - Verified Customer June 15, 2015

Great, honest, professional service at a fair price!!!

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by - Verified Customer June 13, 2015

Fair price, fast, and friendly.

by - Verified Customer June 12, 2015

Customer service, reliability of repair work, and service costs are fantastic.

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by - Verified Customer June 11, 2015

They did an awesome job.

by - Verified Customer June 10, 2015

I trust the service that I have received is the best.

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by - Verified Customer June 10, 2015

They have great service and are very friendly.

by - Verified Customer June 10, 2015

Courteous and trustworthy staff.

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by - Verified Customer June 08, 2015

Always top quality service at reasonable prices.

by - Verified Customer June 08, 2015

Great service. Honest, fair.

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by - Verified Customer June 06, 2015

Treated in a Professional manner and service is excellent.

by - Verified Customer June 04, 2015

Very good service all around except for one billing item. They charge a $90 fee to check over the vehicle, and I was told it would come out of/go towards the actual work done, but it was not and I did not see that until later.

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by - Verified Customer June 01, 2015

They got our Infiniti in quickly and did all repairs requested at an excellent price.

by - Verified Customer May 30, 2015

Friendly, quick and complete service as quoted.

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by - Verified Customer May 28, 2015

They are pleasant & take time explaining the problem with your car. They get you in and out quickly.

by May 27, 2015

Very helpful and they got the job done quickly.

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by - Verified Customer May 23, 2015

They tell you the truth. They also don't charge a lot for parts.

by May 23, 2015

They do good work.

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by - Verified Customer May 14, 2015

Same day service and their customer service is superb.

by - Verified Customer May 13, 2015

Awesome service and price.

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by - Verified Customer May 09, 2015

Great service on the car, good pricing and friendly customer service.

by - Verified Customer May 08, 2015

The work was done well.

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by - Verified Customer May 05, 2015

Good Service.

by - Verified Customer April 30, 2015

Staff and employees were very kind and helpful.

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by - Verified Customer April 28, 2015

Andre and his crew are concerned that you get the best service ...excellent mechanics.

by - Verified Customer April 25, 2015

Excellent service, employees care about their customers and not just about the money. Prices could be a little more reasonable but trust their business overall.

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by - Verified Customer April 17, 2015

My experience with Prestige for years has been nothing but excellent.

by - Verified Customer April 14, 2015

Service was great.

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by - Verified Customer April 13, 2015

They left a spark plug really loose. They unplugged a hose to get to the spark plug and didn't plug the hose back in.

by - Verified Customer April 11, 2015

The only mechanic in Sacramento for any car. Prompt and "car in and out" same day, Price reasonable. Honest and like they own your car when working on it. Meaning, they will only replace part (s) when necessary. And put their quality time in working the car!

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by - Verified Customer April 09, 2015

I've always had great experiences there.

by August 15, 2014

Painless on the pocketbook and mind.

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by August 08, 2014

Mechanics seemed knowledgeable and were to convey information to me in a user-friendly but concise manner.

by - Verified Customer August 07, 2014

I was very happy with the service.

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by - Verified Customer July 28, 2014

Very easy to schedule appointments online. Their follow-through is fantastic.

by - Verified Customer July 28, 2014

I have been taking all of my vehicles to Prestige Auto Works for several years now and have never been disappointed. This establishment has always been competitive in price, honest, reliable, and very professional. Andre and his team are highly recommended.

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by - Verified Customer July 25, 2014

I was very satisfied with how I was treated.

by - Verified Customer July 24, 2014

The staff was friendly and very informative about my repair needs. I would use them again for my repair needs.

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by - Verified Customer July 22, 2014

I had been to 2 other repair shops and spent over $1200 that still didn't fix the problem. I should have gone to Prestige first. The found and fixed the problem quickly and at a fair price.

by - Verified Customer July 18, 2014

They were quick and prices were fair. No complaints on this end!

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by July 17, 2014

Prestige Auto Works does high quality work. My only recommendation is that they provide magazines or a TV in their lounge area for customers who wait for their cars.

by - Verified Customer July 17, 2014

I like the waiting area amenities.

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by - Verified Customer July 16, 2014

very good experience, totally.

by July 12, 2014

Prestige Auto works is a fair place to take your car to get repairs.

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by July 11, 2014

Prestige is amazing. They always take really good care of me, they're very good about communication, and there has never been a time when I've felt any pressure to perform unnecessary repairs. They were also excellent the one time I had a repeat issue, going out of their way to make sure the problem was remedied.

by - Verified Customer July 09, 2014

These guys were the unfortunate souls to crack the oil plug threads as they loosened it. All the treading came along with the plug. It could have gone south real fast, but they skillfully re-tapped the hole and replaced the plug with a larger bore and now it's back to working like a champ. This in conjunction with a great price on a synthetic oil change... who could ask for more?

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by July 03, 2014

Knowledgeable.

by - Verified Customer July 01, 2014

They were friendly and kind. Didn't pressure me and the price was lower than other's quotes!

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by June 25, 2014

The price was good with the oil change coupon. I was impressed with the clean and professional atmosphere and knowledgeable and helpful staff.

by June 25, 2014

Very dependable and the employees are quite helpful and very nice.

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by June 24, 2014

Quality service with reasonable price.

by June 21, 2014

I've always have had a good experience with Prestige. The people are nice, questions are answered and explanations of work done are given. Repairs or service completed as promised.

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by - Verified Customer June 19, 2014

Efficient, courteous, and professional.

by - Verified Customer June 14, 2014

Awesome work, great procedure and great people. Thanks!

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by - Verified Customer June 12, 2014

The receptionist at the front counter is the best. Beautiful, nice, friendly and professional. She keeps me coming back to this business,,,,

by - Verified Customer July 06, 2012

It's was clean and easy going place all my questions asked in a timely manner.

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by June 29, 2012

The repairs needed to be done were accurate. Price was good and waiting time was as quoted.

by June 23, 2012

Honest and technically sound repair shop.

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by June 11, 2012

Fast response to your auto needs.

by June 11, 2012

Prestige mechanics claimed my AC compressor and hoses were leaking and needed replacing, estmated at around $1600. Took car elsewhere; they found no sign of leaks and said thethe system was just overcharged by 50%. Under $100 including diagnostics later, the AC works beautifully. Huh.

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by June 08, 2012

Happy that a female like myself, can get honest work done on my vehicle.

by - Verified Customer May 02, 2012

Excellent service! Have already recommended to others!

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by - Verified Customer April 05, 2012

Amazing staff and communication!

by - Verified Customer March 20, 2012

Friendly and easy to work with. No attempt to pressure me into unnecessary service or repairs - and THAT'S deeply appreciated!

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by - Verified Customer March 14, 2012

I have been taking my Acura there for a couple of years now - Andre and his office are very helpful, fair, and do great work. I have referred other people to them.

by - Verified Customer March 07, 2012

Prestige is honest, fair and will go out of their way to make sure you are satisfied with their work. I trust them totally!!!!

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by - Verified Customer November 19, 2011

They are very professional and courteous. No nonsense, they are to the point.

by November 17, 2011

They check the other things and they explain to you what was done. They checked my tires and I really like it. I really like the other checks. They are very professional people. I would go back to them if I had a problem with my car. I trust them.

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by - Verified Customer November 12, 2011

I like how they breakdown the cost of everything on the receipt. I felt like they charged too much for the labor. The cost of the labor was over twice the amount for the part.

by - Verified Customer November 11, 2011

We have referred a couple of friends to them. The staff was very friendly and the workers got done in a timely manner and it was a good experience.

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by - Verified Customer November 10, 2011

The owner was very honest and detailed in his work.

by - Verified Customer November 02, 2011

I received excellent service. I would highly recommend it.

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by - Verified Customer November 01, 2011

They were actually really quick and the best thing is that I used a coupon. They had a coupon at Safeway and they were extremely good with the coupon, so I can add that. They were much lower than the competition. I think everyone else is $20 more and that

by - Verified Customer October 31, 2011

They prefer to use higher quality parts which doesn't increase the price. They replaced one of my factory original parts. Initially they assumed that it was a low quality replacement by another repair shop, which was incorrect.

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by - Verified Customer October 28, 2011

They are just great people, you know. I've got not problems with them - the staff and everything.

6 verified customers did not leave comments but provided these ratings:
by Doug, Vanceand 1 other verified reviewer
by Jeff
by Matt
by Victor

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Prestige Auto Works opened in 2009 and employs highly experienced ASE certified technicians. They are also certified for smog inspections and repairs by the state of California. Their technicians have the experience, training, tools, and diagnostic equipment to handle most all of your service and repair needs. In the office, you will most likely meet Stephanie who will make sure you are taken care of in a courteous and efficient manner. This commitment to quality repairs and great customer service was confirmed during our survey of their recent customers who described this RepariPal Certified shop as helpful, efficient, prompt, fair, and courteous. Work performed here is backed buy a 12-month / 12,000-mile warranty for your piece of mind. A local shuttle service, rental cars, after hours vehicle drop off, a waiting area with WiFi Internet access, and Saturday business hours are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • iATN

MESSAGE FROM THE SHOP

We are a full service, automotive repair and maintenance shop serving the Sacramento area with decades of consistent and friendly service. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.

Our ASE Technicians are known for providing outstanding service, specializing in the area of problem solving, diagnostics and also foreign cars. BMW diagnostics, repair and tuning specialist & dealer alternative. Repair and Service on all makes and models.

The key to your vehicles longevity is preventative maintenance. Let us assure you that the service on your vehicle will be done to meet each unique vehicle standard.
Learn more about us at our website and find more coupons!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Prestige Auto Works
SO I HAVE BOTH MESSAGES THAT WOULD DISPLAY...
We can complete the diagnostic test to confirm the required repair. Not only will we be able to complete the diagnostics on your Ranger Rover, but we also be able to complete the required repair(s). To contact us, please call 916-422-5522.
To determine why your Jeep does not perform as it should when accelerating, we would need to inspect and test components to make any recommendations. It could be an issue with fuel or spark and on some models it may be an electric or sensor issue. If the check engine light comes on, that may provide a clue as to which system to inspect.
have incorrect flo. whats wrong with my ca...
To properly diagnose your car, a technician will smoke test the system to check the evap. system to see if any valves or solenoids are malfunctioning.
You should service the engine oil about every 3500 miles. During regular maintenance the technician will inspect the vehicle and advise you of any additional concerns.
I WAS DRIVING FAST THEN MY CHECK ENGINE LI...
You may have an intermittent problem, so when the on board diagnostics system checks it - sometimes it checks ok within the parameters set, and sometimes it's not, which triggers the check engine light to come on. The codes will be stored in the history or pending, even if the light is not on. Have the codes checked to make sure something critical is not neglected, leading to a more expensive repair. Simply you can also check to make sure you are tightening your gas cap properly, because if it is loose the check engine light will come on.
Was driving on the road, changed lanes and...
The sensors may be internal and could require tear down of the transmission. With this kind of high mileage, likely it's best to tear down and replace worn or broken parts as well during the circuit repair.
The Check Engine light can come on for many reasons. Did you experience any performance issues? Is the light flashing? Once the codes are read then the technician will know which system to inspect and test to finally be able to make an accurate recommendation for a repair.
Was in a bit of a hurry, put in key, tried...
We specialize in Mercedes diagnostics, we can advise you once the vehicle is inspected here. Sometimes if a battery has a bad cell, it may test "ok" some of the time. Batteries typically last on average 3-5 years.
This vehicle has direct ignition coils and your coil may have failed. It's important to check the condition of the spark plugs, if they are worn out the misfire can wear out the coils as well. There are other less likely causes to your cylinder misfire that would be inspected if the spark plugs and coil are working optimally.

Coupons
Spring into Summer - $15 Off
$15 off labor ($45 minimum labor). Any auto repair, maintenance or tune-up. Tax not included. Can not be combined with other offers or discounts.
Expiration Date: 08/31/2017
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #355


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