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Precision Tune Auto Care 072-52

(301) 966-2110
166 Verified Reviews
ptac07252@precisionac.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 3:00pm

ADDRESS

19398 Montgomery Village Ave
Montgomery Village, MD 20886 USA

AUTO REPAIR EXPERIENCE

  • Shawn Martin, Manager
  • Established 2008
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 18 Years of Car Repair Experience

Precision Tune Auto Care 072-52 Reviews

OVERALL RATING

166 Verified Reviews
5 stars
(106)
4 stars
(42)
3 stars
(6)
2 stars
(5)
1 star
(7)
by - Verified Customer June 09, 2017

Walked in for an oil change, they took me right away, I was out of there in 45 minutes. Very friendly place.

by - Verified Customer June 07, 2017

Very good experience.

by - Verified Customer June 02, 2017

This is a great place.

by - Verified Customer May 29, 2017

My Ford work van broke a brake line. I was able to get it to Precision. Sean took me right in because he realized that my work van is how I make my living and was able to get the van repaired within hours.

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by - Verified Customer May 25, 2017

Good experience.

by - Verified Customer May 21, 2017

Steve always does a wonderful job.

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by - Verified Customer May 18, 2017

Sean was so great! I will go back here next time.

by - Verified Customer May 15, 2017

Great customer service!

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by - Verified Customer May 14, 2017

Great work!

by - Verified Customer May 09, 2017

Excellent service.

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by - Verified Customer May 05, 2017

Thank you!

by - Verified Customer May 03, 2017

Shawn is a straightforward person, easy to communicate with and a very knowledgeable automotive professional.

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by - Verified Customer April 30, 2017

The cover to my coolant tank was not properly secured on the tank, and the coolant ended up spilling out completely. I had went on a road trip to California, and apparently, my coolant tank had been open the whole time. This negligence caused all the liquid to spill out and my car overheated to the point that it was exhausting smoke, the battery died, and the engine required a lot of repairs. These revisions have cost me over $2,000 in repairs, in addition to the $250 I spent at Precision Auto Tune for some routine repairs; because the technician was not diligent in his work. I will not be patronizing this business again.

by - Verified Customer April 26, 2017

Good service.

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by - Verified Customer April 21, 2017

Great job at a reasonable price. Glad to have discovered Precision Tune.

by - Verified Customer April 19, 2017

Very efficient and timely.

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by - Verified Customer April 12, 2017

Professional and quick! Very satisfied!

by - Verified Customer April 12, 2017

The mechanic, Sean I believe is his name, was professional, quick, and polite. This was my first time there and I will return.

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by - Verified Customer April 02, 2017

Shawn understood what I needed to be done. And his explanation of what he did was also clear.

by - Verified Customer March 29, 2017

I went in for an oil change something simple which I thought would be fine for them to do. I explained to the guy that I was about to go on a long trip. So on my way back from said trip my car is running funny and it sounds like it's low on oil which was detected by my car while driving it. So I took it to my dealership and come to find out the oil cap that they put back on was rotting and it wasn't out back on tightly and they didn't even tell me. Basically I won't be taking car back there, however the guys there are super nice and professional. It's a shame that they couldn't tell me a basic thing that was wrong while changing my oil.

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by - Verified Customer March 29, 2017

Great Service, Shawn is very thorough.

by - Verified Customer March 27, 2017

Although the price was extremely reasonable, I expected more. After reading rave reviews on Yelp I expected them to be more warm and welcoming. My next recommended services were not explained to me and they didn't remove my previous oil change sticker before placing theirs on my windshield. I will return because of the wonderful prices, but I would give them a 3/5.

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by - Verified Customer March 24, 2017

My customer service was outstanding.

by - Verified Customer March 23, 2017

I was able to drop my car off and pick it up the same afternoon. It was important, as I was headed out of town the next day. The folks at Precision were fast and friendly. I've had work done there before and have been pleased.

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by - Verified Customer March 21, 2017

I would go there again.

by - Verified Customer March 21, 2017

I love the fact that the mechanic did not push me to have services i don't want, which I saw a lot from my experience. your store is #1 in my list.
I drive 6 miles to come to your store, while there is few other stores in walking distance from my house.

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by - Verified Customer March 14, 2017

Excellent service! First time there and we were handled honestly, and directly. Dealer had proposed huge unnecessary repairs - thank you!

by - Verified Customer March 14, 2017

Always get my oil changes here never no problems, front desk dude I think named Shawn always helpful & respectful.

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by - Verified Customer March 10, 2017

good.

by - Verified Customer March 10, 2017

Great speedy service.

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by - Verified Customer March 10, 2017

Great work and great service.

by - Verified Customer March 10, 2017

Sean was professional and prompt. Took care of an unexpected broken starter on a Saturday and I was able to go on my planned car trip on Sunday. Thanks!

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by - Verified Customer March 09, 2017

Excellent Service & Fair Value.

by - Verified Customer March 08, 2017

Sean was very helpful explaining the needed repairs and costs associated. The work was completed same day.

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by - Verified Customer March 03, 2017

Everything ok.

by - Verified Customer March 01, 2017

Definitely will be back and recommended.

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by - Verified Customer February 24, 2017

We have used them in the past for other vehicle repairs, but this vehicle just came off new car warranty, and we haven't been pleased with the dealer service department. We called Precision Tune on a Saturday morning about brakes and they were able to get the job done that same day - and stayed there until it was finished. They went out of their way to explain the problem and offer options to us. Great repair experience!

by - Verified Customer February 22, 2017

Great service.

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by - Verified Customer February 21, 2017

My experience at Precision Tune was a success, no problems at all.

by - Verified Customer February 20, 2017

They did a great job.

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by - Verified Customer February 19, 2017

Great.

by - Verified Customer February 17, 2017

Excellent job, keep up the good work.

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by - Verified Customer February 16, 2017

We use them all the time they are terrific.

by - Verified Customer February 13, 2017

I needed a battery replacement. They were able to replace the battery and had me on my way in about 30 minutes. Thanks!

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by - Verified Customer February 12, 2017

I was in and out. No waiting and served with great customer service. Keep up the great work.

by - Verified Customer February 10, 2017

I never have a long wait time for my car!

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by - Verified Customer February 06, 2017

Honest and fair pricing. I usually bring my own parts and they charge me a fair labor price!

by - Verified Customer February 03, 2017

Very professional, honest in dealing with clientele.

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by - Verified Customer February 03, 2017

Great service and prices.

by - Verified Customer February 02, 2017

Quality work done when promised at a fair price. I have total confidence in this shop and will continue to use them for my auto maintenance.

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by - Verified Customer February 02, 2017

Shop manager was great.

by - Verified Customer February 02, 2017

Excellent work.

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by - Verified Customer January 31, 2017

Good and fast service!

by - Verified Customer January 30, 2017

Good place to take my car for maintenance.

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by - Verified Customer January 29, 2017

I have taken my car to this location for years because I am satisfied with the quality of the work, the prices, and the professionalism of the staff. I have an older car, yet they don't try to suggest unneeded repairs or replacements. Actually, they give me a heads up about the timing of future maintenance so that I can budget. There has been a lot of staff turnover in the past several years, but the staff situation seems to have stabilized. They are a good group.

by - Verified Customer January 27, 2017

I have brought other folks to this shop and we are happy with all parts of this company.

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by - Verified Customer January 26, 2017

Shawn is great, as usual.

by - Verified Customer January 23, 2017

I had the headlight restoration done. The guys in the shop had my car in and out very fast, with excellent results.

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by - Verified Customer January 18, 2017

Reliable, effective, responsive, dependable schedule and completion time, reasonable cost.

by - Verified Customer January 17, 2017

Great experience.

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by - Verified Customer January 17, 2017

Good

by - Verified Customer January 17, 2017

Would like the employee to stop insisting to get the repair done his way (4 wheel alignment, instead of 2) when i said specifcially that my car needed only a 2 wheel alignment.

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by - Verified Customer January 17, 2017

Thank you for your fair price and workmanship.

by - Verified Customer January 11, 2017

This shop is one of the nice I have meeting. Shaun the manager is outstanding and the staff under him are very friendly. Over all very satisfied customer Great job guys as always.

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by - Verified Customer January 11, 2017

Precision Tune is great, I am glad I decided to go to them after some Google searching for a nearby car shop. It was a great experience and I will definitely be back.

by - Verified Customer January 10, 2017

Service was great, as usual!

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by - Verified Customer January 10, 2017

Good work and done quickly.

by - Verified Customer January 09, 2017

The agent was more than kind and helpful. He patiently explained to me the issues of my car, and didn't pressure me into paying for any additional works that weren't urgent. Thank you for your great service!

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by - Verified Customer January 09, 2017

Excellent!!!

by - Verified Customer December 29, 2016

My most recent experience with this shop had been similar to all my experiences with this shop. My car received competent and professional care and I was treated with the utmost courtesy and respect. The necessary repairs were explained to me. I was charged a fair price, and the repairs were completed when promised. As a woman, I feel very comfortable and confident that I am being treated fairly at this shop, which is important to me. I feel a high level of trust here and this is why I will continue to patronize this business. Thanks for your quality service!

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by - Verified Customer December 28, 2016

Top notch!

by - Verified Customer December 28, 2016

Shawn was the reason that we were there the second time we went there and will be the reason for so many times in the future. He is the best!

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by - Verified Customer December 27, 2016

Great services.

by - Verified Customer December 25, 2016

Well done!

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by - Verified Customer December 22, 2016

Every time I come in I am greeted with a smile. The guys always remember me and take great care of me. Always clean, friendly, funny and I always get the remote to watch what I want while I wait. This was my third/fourth time using Precision and I refuse to use anyone else. Thanks guys, see you in three months.

by - Verified Customer December 19, 2016

Very satisfied.

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by - Verified Customer December 18, 2016

Excellent job. Great customer service. Very professional.

by - Verified Customer December 18, 2016

Sean leads this shop like the pro that he is. I've been with this crew for a decade. Simply the best.

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by - Verified Customer December 16, 2016

I got the oil change where they top your fluids off and such because I would be traveling soon. Come to find out they didn't actually top any of my fluids off. Not a pleasant surprise when I had to go buy the fluids to do it myself when I paid for someone to do it.

by - Verified Customer December 15, 2016

Price estimate was only $10 different than final cost.

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by - Verified Customer December 09, 2016

There is no customer service. Waiting room was cold. They don't accept appointments for oil change.

by - Verified Customer December 07, 2016

All fine explained well.

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by - Verified Customer December 07, 2016

Great customer service.

by - Verified Customer December 06, 2016

They were very nice and did the work in a timely manner, however I had my transmission fluid flushed and a large amount was spilled in my engine bay. I have had this performed before without the mess. I spent an hour cleaning the transmission fluid which should not have to be done.

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by - Verified Customer December 02, 2016

This was my second visit in a month for tire repairs and both occasions were so fun loving for me. As we spoke about the tire repairs that happens twice they guy gave me great advice about the route that I was taking to work that may cause the issue. Anyway we joked about it but I love how warm and friendly these guys were when talking to them. They made me feel welcome and inclusive. I will never go anywhere else to get my truck fixed. Thanks much!

by - Verified Customer November 29, 2016

They gave me information about a known problem that my dealer didn't and got me going with info about the faulty part.

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by - Verified Customer November 27, 2016

The owner is always very helpful and he never pressures you into doing a service.

by - Verified Customer November 27, 2016

Very down to earth. Everything was thoroughly explained before and after. Will be back again.

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by - Verified Customer November 24, 2016

Shawn the manger is always very helpful.

by - Verified Customer November 22, 2016

Walk-in oil change & tire rotation. In and out within an hour.

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by - Verified Customer November 18, 2016

Quick, prompt, good service.

by - Verified Customer November 14, 2016

I got the oil change and tire rotation on time and reasonable price.

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by - Verified Customer November 14, 2016

I love it that my car is seen right away and fixed within minutes (no kidding) or a day (for big repairs) and by the agreed time (unlike it was at the dealership). I really appreciate that the mechanic clearly and specifically explains what will be or was done.

by - Verified Customer November 14, 2016

I am new to the area and needed an oil change. Customer service was excellent. I was even given a military discount. I'll definitely be a return customer.

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by - Verified Customer November 10, 2016

They did a wonderful job on my truck.

by - Verified Customer November 10, 2016

The technician was friendly and helpful with alternate fixes to my cars problem.

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by - Verified Customer November 08, 2016

I love this place.

by - Verified Customer November 07, 2016

They did a great job, we will be back for regular maintenance on the car and will continue to recommend to friends and family.

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by - Verified Customer November 07, 2016

Shop manager very fair, sharp, efficient and doesn't mind doing it himself if the situation calls for it.

by - Verified Customer November 06, 2016

Shaun is the best manager.

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by - Verified Customer November 06, 2016

I showed up just before closing. The mechanic stayed late to provide me with the service that I needed!

by - Verified Customer November 04, 2016

Had to wait almost 3 hours for oil change.

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by - Verified Customer November 04, 2016

I absolutely love these guys! They are always very professional and I've never felt pressure to add on any unnecessary work!

by - Verified Customer November 01, 2016

I used them for tire mounting services through tire rack. They were one of the most reasonable shops in the area and they returned my calls as soon as they could. They also made me aware of other issues my car had without trying to make an 'on the spot' sale. I would use them again.

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by - Verified Customer October 31, 2016

Shawn the manger is always very helpful.

by - Verified Customer September 13, 2016

Efficient and knowledgeable.

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by September 12, 2016

Oil change tire rotation and asked about condition of tires. The job was done quickly and all questions were answered. I trusted Sean when I asked about the car starting after several stops and starts during the day. He said my car isn't driven enough to charge the battery properly.

by - Verified Customer September 10, 2016

The staff is very friendly, competent, professional and they truly care about their customers. I feel blessed having an auto care shop I can trust 100%.

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by - Verified Customer September 10, 2016

Although clearly short handed, Shawn was running the front and back of the establishment in a professional manner.

by - Verified Customer September 10, 2016

Shawn is always honest, precise and thorough. I recommend this shop whenever i get a chance.

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by - Verified Customer September 10, 2016

The guy,Shawn I think, was able to fix my vehicle within a reasonable time and also let me know if anything else was wrong with my vehicle.

by - Verified Customer September 09, 2016

Did a good job in a good amount of time. Good communication.

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by - Verified Customer September 03, 2016

Service very good definitely recommend to my friends.

by - Verified Customer September 03, 2016

Overall a great experience! Great customer service and knowledge about issues with my vehicle.

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by - Verified Customer September 02, 2016

Great service, polite people been going here for a few years now.

by - Verified Customer August 30, 2016

Immediate appointment, quick and competent repair, and reasonable price.

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by - Verified Customer June 04, 2016

I was incredibly pleased with the service Shawn provided. He presented himself as trustworthy and knowledgeable and moving forward I will only be bringing my car and my wife's car to this shop.

by - Verified Customer June 01, 2016

Shawn is really good at his job.

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by June 01, 2016

This shop always diagnoses my problems quickly, explains what is wrong so I can plan for the short and long-term future of the car, and completes the repairs for a fair price.

by - Verified Customer June 01, 2016

I wasn't greeted when I walked through the door. I was ignored for 3-4 minutes before I was asked my method of payment. Other then that the job was completed on my vehicle before closing time.

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by - Verified Customer May 31, 2016

Fast courteous service.

by - Verified Customer May 31, 2016

They do an excellent job.

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by - Verified Customer May 28, 2016

Not all my fluids were topped off.

by - Verified Customer May 28, 2016

They were timely.

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by May 27, 2016

An employee was very rude.

by - Verified Customer May 27, 2016

I brought my car in for oil change and they found several items for which they recommended I get my car repaired.

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by - Verified Customer May 27, 2016

Excellent service.

by - Verified Customer May 26, 2016

Shawn, the shop manager, was very thorough in the analysis of the problem. He took the time to explain my options and giving me cost estimates. I liked the thoroughness, honesty and non pushiness of my experience, Will definitely recommend this location to others.

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by - Verified Customer May 25, 2016

Great, friendly, and very helpful.

by - Verified Customer May 24, 2016

The oil change was much faster than other shops and staff was friendly.

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by - Verified Customer May 23, 2016

They always do excellent work.

by - Verified Customer December 14, 2015

I have come to Precision Tune in Montgomery Village on two occasions and both times received friendly and fast service - at a reasonable price. I sought out Precision Tune because I had lost faith in getting honest assessments from the car dealership. So, I'm very happy with my experience at Precision Tune.

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by December 11, 2015

Everyone there was extremely helpful and the service was quick and excellent.

by - Verified Customer December 10, 2015

They had great customer service and communicated very well.

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by - Verified Customer December 04, 2015

The staff is very accommodating, quick to complete work, prompt to call with service recommendations and don't push you to get service that you are not comfortable with or ready to do.

by - Verified Customer December 04, 2015

I have no problem with this place. They provide reliable and honest mechanic work. My car was at the shop for different reasons, including frequent oil changes.

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by - Verified Customer December 01, 2015

Great service, professionals. They gave me details on what I need to repair on my car in future, what is urgent and what is not. Whatever was urgent - I decided to fix right away. They did it very well.

by - Verified Customer November 30, 2015

Great customer service.

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by - Verified Customer November 28, 2015

Service was done promptly and everything was explained thoroughly without the associate trying to sell something.

by - Verified Customer November 20, 2015

Good service.

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by - Verified Customer November 14, 2015

They are awesome.

by November 11, 2015

The service techs are upfront and clear with no surprises.

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by - Verified Customer October 30, 2015

PROFESSIONAL SERVICE - EXPLAIN IN DETAIL ABOUT YOUR CAR.

by - Verified Customer October 29, 2015

Friendly, easy to work with, and good service.

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by October 28, 2015

Service is good but prices of parts and service are too high.

by - Verified Customer October 15, 2015

I have been to this shop on numerous occasions and always have been given the best service possible.

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by - Verified Customer October 10, 2015

I am treated with respect and the maintenance to my car is always done thoroughly.

by - Verified Customer October 07, 2015

The customer service and courtesy shown to me were outstanding.

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by - Verified Customer October 07, 2015

Great customer service, fair pricing.

by - Verified Customer October 06, 2015

The guys are very helpful.

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by - Verified Customer September 30, 2015

Personalized expert service.

by - Verified Customer September 29, 2015

I was pleased with service, price is reasonable.

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by - Verified Customer September 28, 2015

Had my brakes replaced, but the pressure in my brakes was worse than before. They tried to charge me additionally for a break system flush to fix the problem they created.

by - Verified Customer September 21, 2015

The staff does their best at what they do.

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by - Verified Customer September 17, 2015

I go regularly for a car wash and was drawn in by a specific service they provide with regards to refinishing my headlamps.

11 verified customers did not leave comments but provided these ratings:
by Kaushal, Faustina, Salema, Cecilia, Shelley
by Alex
by Ole, Elizabeth
by Yolanda, Chadrick
by Leroy

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

The Montgomery Village location of Precision Tune Auto Care has been serving the local community since 2008. This RepairPal Certified shop features a team with an excellent mix of experience, training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “accommodating”, “awesome”, “honest”, “helpful”, and "professional". A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Precision Tune Auto Care is the fast, convenient and affordable solution to all of your car repair and routine vehicle maintenance needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Precision Tune Auto Care 072-52
Grinds about every fifth time I try to sta...
Flywheel

Romeo
Contact dealer for most current part and price information.
XL3Z6375AA $225.48
Windsor

6 Bolt Pattern
Contact dealer for most current part and price information.
F7TZ6375AA $243.32
Labor Information Skill Level Mfg. Warranty Standard
Flywheel

Replace
Includes: R&I Transmission.
B 0.0 3.8
2WD
B 0.0 3.8
4WD
Includes: Remove 4WD Transfer Case Prior To Removal Of Transmission.
B 0.0 8.8
You would be looking at $1000 and up depending on vehicle info. I looked it up for 2wd 4.6l engine.
makes a fast clicking sound as lever is mo...
Check for power and ground at harness with turn signal on. Could be an open in wire if no power is present. You would have to trace power wire in harness to find open. Double check bulb is in correctly and correct bulb installed. I have had experience with customer putting their own bulb in with wrong part
My driver side window was working just fin...
If window will not go up, you would have to have door panel taken off. In order to get it up with panel off, the motor to the window regulator would have to be taken out . Window then would have to be manually pushed up, motor put back in to hold window in place. Some doors are more difficult to access regulator, motor ,and window. Get it to someone that would be able to diagnose the issue.
I'm having the same problem 2012 Jeep ...
The lights will come on if you either have an issue with ABS Hydraulic system . It could be as easy as just an ABS wheel speed sensor. Both lights usually come in in the event their is a problem with the ABS system. get it check out.
I changed the engine because was burned to...
Make sure throttle body is clean and A tune up was preformed. Throttle body may need to be cleaned or relearn idle on these vehicles.
The engine good start but after few minute...
Could be low on oil, timing belt , or VVT itself. If oil is in the chambers (Cylinders) turning the plugs black you could be burning oil. Will have to get it checked.

Map
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