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Precision Tune Auto Care 072-40

(703) 436-9967
183 Verified Reviews
ptac07240@precisionac.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 5:00pm
S
8:00am to 4:00pm

ADDRESS

8405 Centreville Rd
Manassas Park, VA 20111 USA

AUTO REPAIR EXPERIENCE

  • David Coates, Manager
  • Established 2001
  • 3 Auto Repair Mechanics on Staff
  • 44 Years of Car Repair Experience

Precision Tune Auto Care 072-40 Reviews

OVERALL RATING

183 Verified Reviews
5 stars
(111)
4 stars
(37)
3 stars
(9)
2 stars
(4)
1 star
(22)
by - Verified Customer October 30, 2017

The work took a couple of weeks due to unforeseen complications with fixing one of the parts, then once the new part was ordered it was the wrong part on two occasions which further delayed my repair. I know the repair team did all they could to have it done as economical and promptly as possible; some things just seemed to be out of our control. Luckily I was not in immediate need of my vehicle during this time due to business trips and availability of friends to help me get around to my other obligations.

by - Verified Customer October 22, 2017

Will return

by - Verified Customer October 12, 2017

Staff was professional and friendly. They did an excellent job restring my headlights. My oil change was fine also. thank you!

by - Verified Customer October 11, 2017

I came in to get my headlights restore and then decided on a oil change as well. Well the gentleman Noah was really kind and took his time explaining a issue that was going on with my car. All my experience was very wonderful. And my headlights look beautiful.

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by - Verified Customer October 05, 2017

Great work all around, will return

by - Verified Customer October 05, 2017

I had an oil change and an alignment done on my Pilot. The price was fair and the work was done right. They advised me of service I ll need in the future with no press

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by - Verified Customer October 02, 2017

Work completed on time as promised

by - Verified Customer September 28, 2017

Always fast, friendly, and pleasant experience. Will bring my future repairs to this shop and would recommend to my friends

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by - Verified Customer September 27, 2017

I had an excellent experience with Noah that works at the desk. He was so helpful and would recommend this place to everyone

by - Verified Customer September 25, 2017

Noah was great. He explained everything that was done and informed me of work that needs to be done.

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by - Verified Customer September 20, 2017

Management was great and thorough and the mechanic was also very professional and knowledgeable. Took great care off me and would definitely recommend others to this shop

by - Verified Customer September 18, 2017

I was pleased with the customer service. Thought the prices were higher than other places, but this was recommend by a friend

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by - Verified Customer September 07, 2017

All the guys there at your shop are very friendly and respectful. What ever questions i have, they are very helpful.

by - Verified Customer September 07, 2017

The work done was up to par. They just for got about my car for an hour but I Would still go back very nice office manager and he was filling in at time...

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by - Verified Customer September 07, 2017

It took over 20 minutes for cashier to check me out. He had to call someone from the garage and then someone from corporate, just to accept the coupon I printed from their website. I even showed him the coupon when I brought the car in. He still could not process it when it was time to pay.

by - Verified Customer September 06, 2017

Very kind people, notified me of additional work needed but did not pressure me to do it then, car ready before they said it would be.

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by - Verified Customer August 30, 2017

Delivered as promised

by - Verified Customer August 27, 2017

Good

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by - Verified Customer August 22, 2017

The guy i worked with was great

by - Verified Customer August 10, 2017

Quick, easy, excellent work.

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by - Verified Customer August 07, 2017

Great work, great service. I will be back.

by - Verified Customer August 03, 2017

Good job

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by - Verified Customer August 02, 2017

Thank you

by - Verified Customer August 01, 2017

Customer service was great! they knew what the car needed and fixed it right away. I will do my oil change for life with these guys!

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by - Verified Customer July 31, 2017

Tried to encourage me to buy 4 tires, otherwise good service.

by - Verified Customer July 31, 2017

I've been coming to this shop for basic oil changes for a few years now. I like that they make appointments for oil changes since my schedule isn't very flexible and I don't have the ability to leave it in the morning and come back at night. I called to schedule an appointment for my latest oil change and the earliest appointment they had for a 'stay and wait' was about 4 days later. I showed up at my appointment and the gentleman at the counter immediately said 'You're leaving it' and I said, 'No, I have an appointment to wait. I made it last week.' He then proceeded to tell me that it wasn't marked in the computer and it would take at least 2 hours, MINIMUM! That was unacceptable! I asked if they had any 'wait' appointments for later that day and was told no. I was lucky that my husband had off the next day and we were able to leave my car and pick up later in the day. I've never experienced this scheduling mishap before and I'm willing to return to Precision Tune with the hope that it will not happen in the future.

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by - Verified Customer July 30, 2017

Noah and Dave were Awesome

by - Verified Customer July 27, 2017

I was in an emergency situation and the staff at Precision Tune were extraordinary. I was very impressed by their skill and efficiency. If I lived closer to the shop, I would definitely use them for all my automotive needs.

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by - Verified Customer July 25, 2017

A little pricey but they were nice the oil change light still came on after the oil change

by - Verified Customer July 24, 2017

I went into go get my air condition and brakes fixed and everyone was friendly and helpful as usual!

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by - Verified Customer July 21, 2017

They had a good Groupon on the oil change and did a great job.

by - Verified Customer July 19, 2017

Excellent experience

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by - Verified Customer July 17, 2017

Service writer explained service to be performed very well very professional very knowledgeable

by - Verified Customer July 17, 2017

It was overall good

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by - Verified Customer July 13, 2017

Great Service

by - Verified Customer July 12, 2017

pretty good

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by - Verified Customer July 12, 2017

Great service but you need AC in the waiting room.

by - Verified Customer July 11, 2017

Good service, no problems.

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by - Verified Customer July 09, 2017

All the employees were really nice and very helpful.

by - Verified Customer July 09, 2017

They charged me for 7 quarts of oil and only gave me 6. Didn't know they did that until my oil light came on not even two weeks later. The guy I dealt with was not very friendly. I will not be coming back.

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by - Verified Customer July 06, 2017

Rotors, pads, and brake fluid replaced. Had to take it back to get brakes bled again due to the pedal being pretty loose. Breaks were bled again at no charge and it fixed the issue, but wasn't offered a discount or coupon for a future service. Car was there pretty much all day both times. Front desk was super nice, talked cars with me, gave me quotes on future service. Have talked to a few other shops since for price comparisons and it would seem I paid a bit too much for the brake job. All in all though the brakes are on and I'm happy with how they're performing.

by - Verified Customer July 05, 2017

I had an alignment, mount, and balance done for my car. The work was done well and the service men were extremely helpful and nice.

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by - Verified Customer July 02, 2017

Car was not ready when promised, when I got there they had broken my lock and I had to re-set to be able to open it. Also, the tire was just thrown in the trunk and not returned to its original place.

by - Verified Customer July 02, 2017

Hands down best customer service!!! Go see the manager Noah who provided world class customer service!!!!

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by - Verified Customer June 30, 2017

My car was in for a headlight restoration and when i got my car back it had 3 extra miles from when it came in, went to go talk to Noah about why my car was driven and he was very rude and said 'we all have cars here, we don't need to drive yours'. Still have not gotten an explanation to why my car was driven if it was only in for a headlight restoration. Not pleased with the service i received, will not be returning.

by - Verified Customer June 28, 2017

Can't be brief because the amount of times they tried to take advantage of me during my visits here.

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by - Verified Customer June 23, 2017

I appreciate that Precision Tune always explains what needs doing and keeps track of the required maintenance schedule for my vehicle.

by - Verified Customer June 21, 2017

Good service.

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by - Verified Customer June 20, 2017

I was satisfied with the service.

by - Verified Customer June 08, 2017

Dave was great, as always!! Thank You.

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by - Verified Customer June 06, 2017

Went in for inspection and was told wrong information regarding fees and then duped into buying an unnecessary part/labor.

by - Verified Customer June 05, 2017

David provided quick labor. Service was great. So far no problems, Thank you.

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by - Verified Customer June 04, 2017

Very poor and bad customer service. Employees very rude.

by - Verified Customer May 31, 2017

Noah and Gio were both helpful and gave great customer service.

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by - Verified Customer May 25, 2017

Tech forgot to put my oil cap on.

by - Verified Customer May 25, 2017

Fantastic job

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by - Verified Customer May 22, 2017

It was a very professional job

by - Verified Customer May 17, 2017

This was warranty work done for earlier repair work done in Florence, SC. At that time I had my front rotors replace and pads for front and back replace. We we got back to Virginia I notice a high pitch sound every time I applied my brakes. So since I had a 1 year warranty on repairs. I went to Manassas VA Precision Tune to take care of problem. The Technician there told me that Florence, SC did not lube the front brakes correctly and front brakes very dry and will re-lube front brakes to try to resolve issue. Well after a few days the brakes were emitting the same high pitch sound. So I took it back to Manassas. This time the traveling Manager after inspection decided to replace the rotors and the front pads. He also told me that Florence had use substandard rotors and pads. After the work was done I haven't had any issues. I would like to give kudos to this traveling Manager for being straightforward and honest with me.

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by - Verified Customer May 15, 2017

Great service.

by - Verified Customer May 14, 2017

Service well done.

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by - Verified Customer May 11, 2017

Great place to take your car. David is always spot on with the repairs.

by - Verified Customer May 10, 2017

Excellent customer service.

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by - Verified Customer May 08, 2017

The gentleman that helped me was very professional and nice. He took care of my wife's car promptly and the work was actually completed in less time that was quoted. Will definitely return for other services in the future.

by - Verified Customer May 04, 2017

.

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by - Verified Customer May 04, 2017

Great job!

by - Verified Customer May 02, 2017

Always pleased. That's why I have been going here for many years!

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by - Verified Customer May 02, 2017

I love going there. Great people.

by - Verified Customer April 27, 2017

Great value, took a bit longer than expected.

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by - Verified Customer April 27, 2017

Very friendly guys.

by - Verified Customer April 20, 2017

A very clean shop and very good staff.

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by - Verified Customer April 17, 2017

It was a quick and easy oil change. Thank you!

by - Verified Customer April 14, 2017

I will definitely be taking my cat back for any car repair or maintenance needs. However it would be nice to have a waiting area.

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by - Verified Customer April 11, 2017

Great guys. Great mechanics. Excellent customer service.

by - Verified Customer April 05, 2017

Very satisfied with this shop.

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by - Verified Customer April 04, 2017

He did a very god job for me.

by - Verified Customer April 02, 2017

Love the service.

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by - Verified Customer March 30, 2017

This was a fabulous experience. I came with a Groupon for full synthetic oil change and tire rotation. I will definitely be back with my other car.

by - Verified Customer March 29, 2017

Great service. Didn't take too long. Good pricing

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by - Verified Customer March 29, 2017

Great customer service!

by - Verified Customer March 29, 2017

Will be using precision for my oil changes. A+++ guys!

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by - Verified Customer March 27, 2017

I didn't get any answer at first, when my husband first called the lady was so rude. When the guy came to see the car he was more friendly and nice.

by - Verified Customer March 24, 2017

I went in 3 times before someone finally agree to service my car. The 1st 2 times i arrived 4 hours before the shop's closing time and I was advised they could not 'do it right now' no particular explanation, they just said to come earlier.

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by - Verified Customer March 24, 2017

Had questions concerning my vehicle they couldn't answer because they didn't do a break or suspension check.

by - Verified Customer March 20, 2017

I called a day ahead and asked for a 1st car in the morning service. They said if I got here first, they would accommodate me.

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by - Verified Customer March 19, 2017

Great service, good price!

by - Verified Customer March 16, 2017

I need new tires for my 14-year-old car. It was easy to find reasonably priced tires, order them, and make the appointment online.

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by - Verified Customer March 15, 2017

David is awesome.

by - Verified Customer March 12, 2017

I bought a coupon from Groupon.com for oil change and rotation. When I was at the shop the guy told me that I had to drop off my car for 2 or 3 hours and It was fine for me. I told him give me a call when It was ready to pick up. I was waiting for 6 hours but no one called me. They didn't do the rotation for my car because they don't have tools. It seemed like not worth it.

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by - Verified Customer March 10, 2017

Second time my car has been ready much sooner than their estimate. I'm very happy with their service.

by - Verified Customer February 28, 2017

They did a great job all around.

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by - Verified Customer February 27, 2017

Excellent as always, keep up the good work!

by - Verified Customer February 24, 2017

They were informative and helpful. I definitely recommend Precision Auto Tune!

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by - Verified Customer February 24, 2017

They did a great job and it was done in a timely manner.

by - Verified Customer February 22, 2017

Very professional atmosphere, the guy at the desk and who fixed my car explained what was going on with my car and took care of the problem. This is my second time at this shop and they did a great job.

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by - Verified Customer February 16, 2017

The staff was extremely friendly and made me feel comfortable.

by - Verified Customer February 16, 2017

I was very pleased with the service I received and also the recommendations I will need also.

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by - Verified Customer February 13, 2017

Overpriced. Publish coupons for certain amount, but charge 50% more.

by - Verified Customer February 13, 2017

I setup an appointment, I got there and had to wait for more than an hour before my car was pulled in. During this one hour wait, no one came to ask me anything or tell me anything. I was really disrespected. I am not going there again.

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by - Verified Customer February 10, 2017

Very friendly personnel, not like shops in my Fairfax area. Your office manager was fantastic and got my car in timely. I stayed there while my work was being done. He is masterful at customer relations to everyone who walks in. Thanks for great work and service. My first time here but I will return.

by - Verified Customer February 10, 2017

It was an oil change.

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by - Verified Customer February 06, 2017

Good shop not too happy with change up on the cost of repairs. Personnel staff good.

by - Verified Customer February 02, 2017

I've been coming to this Precision tune for 4 years. The service is very good and the crew is honest when, repairs are needed, and I really appreciate this. This is my third car that I have had service by this Manassas Park location.

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by - Verified Customer January 25, 2017

I was there for a quick oil change with my coupons. I was told it will take an hour and 45 minutes before they can do it. After an hour of waiting they finally work on it, and I was out of the door about 2 hours.

by - Verified Customer January 24, 2017

Great job! Very friendly and efficient.

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by - Verified Customer January 24, 2017

Work was done poorly. Bay staff was very unprofessional. Work was done quickly, probably why it was done poorly. The man in the office was very nice. The elderly women waiting with me in the office was very put off by the antics in the bay area. I saw a shop full of kids with no supervision and all I wanted when they were done was to get away from there.

by - Verified Customer January 23, 2017

Great job!

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by - Verified Customer January 12, 2017

Excellent service.

by - Verified Customer January 09, 2017

The manager, Clint, was very nice. My cars were ready when promised and so far are running great.

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by - Verified Customer January 06, 2017

Very courteous staff.

by - Verified Customer December 29, 2016

Dave is awesome. He always gives full disclosure/details regarding repairs and what's truly urgent and necessary, and at what time they should be repaired. He'll let you know the items to keep an eye on for future repairs so there are no surprises. Highly recommend.

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by - Verified Customer December 28, 2016

Did great.

by - Verified Customer December 27, 2016

It took a little longer than expected but they fixed my battery so the light went off on the dashboard and now I don't have to come back later. The staff was friendly and professional.

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by - Verified Customer December 20, 2016

Very straightforward and honest. Slight miscommunication regarding an appointment, but they accommodated me and kept me informed to what they were doing and neatly packaged up my parts and left my vehicle clean.

by - Verified Customer December 19, 2016

Very good service at a reasonable price.

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by - Verified Customer December 19, 2016

One of my friend has recommended this shop and I got the 3:00 pm appointment. But when I reached the shop and the front office guy said asked me to come at 4:00 pm. He was very rude and aggressive. He is an impatient guy. He is not polite. If we ask any questions or doubts about the car. That made me very disappointed.

by - Verified Customer December 15, 2016

My work was done professional and the customer service was great.

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by - Verified Customer December 15, 2016

All ok

by - Verified Customer December 15, 2016

Everyone was very polite. I was glad to get my car back on time.

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by - Verified Customer December 13, 2016

Not honest about work and losing items belonging to vehicle.

by - Verified Customer December 13, 2016

This visit was for an oil change. This basic operation was performed well. Would have liked a bit more space in the waiting area.

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by - Verified Customer December 09, 2016

People were very nice.

by - Verified Customer November 27, 2016

Broke my lug stud from previous tire rotation. Fixed it, but charged me for repair.

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by - Verified Customer November 22, 2016

Excellent

by - Verified Customer November 21, 2016

Trip was quick and easy. Thanks for fitting me in before the Thanksgiving travel season!

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by - Verified Customer November 16, 2016

Great service.

by - Verified Customer November 10, 2016

In and out. Nice, clean service.

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by - Verified Customer November 03, 2016

I went to get an oil change & I was treated unfairly by the staff at the counter.

by - Verified Customer September 21, 2016

Always great service...!

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by - Verified Customer September 13, 2016

I have been going there for oil changes and other work for over 8yrs and will continue.

by - Verified Customer September 13, 2016

Nice service.

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by - Verified Customer September 12, 2016

They did a great job. Had to work hard to find the right parts for the vehicle due to age of my Jeep. Good job keeping me informed.

by - Verified Customer September 07, 2016

I got fast friendly service. The staff was very accommodating! I didn't feel like they were trying to find things wrong with my car in order to rip me off. The mechanic took the time to explain things to me. I will definitely be back and I will certainly recommend this place to my friends.

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by September 02, 2016

Service was very quick.

by - Verified Customer August 31, 2016

Great service. I don't know what the mans name at the desk was. But he was very helpful and polite.

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by - Verified Customer August 28, 2016

Good experience quick service.

by May 12, 2016

Fast!

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by May 12, 2016

My service there was fast and complete.

by - Verified Customer May 11, 2016

Staff was friendly and knowledgeable.

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by May 11, 2016

Good service.

by - Verified Customer May 11, 2016

Excellent service, very friendly, I can trust them.

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by - Verified Customer May 09, 2016

Headlight restoration worked fine.

by - Verified Customer May 06, 2016

The manager was extremely nice and courteous and let me in the shop even though I had arrived before the shop's official opening time. I went in for an alignment and it was finished in 45 minutes.

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by - Verified Customer May 06, 2016

Friendly and they care.

by - Verified Customer May 05, 2016

Oil change and diagnostic test on icon in my car that popped up.

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by - Verified Customer May 04, 2016

Work is performed as promised. Mechanics are awesome!

by - Verified Customer April 26, 2016

Roy is great, we took both of our vehicles in for oil change and he had us out of there is less than an hour. Always great service from Roy and the staff.

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by - Verified Customer March 31, 2014

The man at the front desk was very nice. He had a very good attitude. He didn't try to tell me that my car needed something that it really didn't. I known of some mechanic shops that will say something is messed up on your car when it really isn't. He told me exactly what was wrong and I really appreciated that.

by - Verified Customer March 29, 2014

The customer service is fantastic.

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by - Verified Customer March 23, 2014

I was given false information about my car diagnoses and I believe they tried to sell me a job I didn't need. Which I fixed myself. This is not a way to operate.

by - Verified Customer March 09, 2014

Fast, efficient and quality service.

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by - Verified Customer February 25, 2014

I made an appointment to have my tires replaced, When I arrived, my car was immediately pulled into a service bay and I was in and out in 25 minutes. I am happy with the tires the salesman recommended.

by - Verified Customer February 24, 2014

They do good work for a good price.

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by - Verified Customer February 22, 2014

Reasonable price Very kind people Fast service

by February 09, 2014

Manager is excellent!

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by - Verified Customer February 07, 2014

We have been going to that particular location for a few years now and are very happy with the work they do and how well they treat their customers.

by - Verified Customer February 05, 2014

Everyone provided exceptional customer service and was very helpful.

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by - Verified Customer January 31, 2014

I like their honesty.

by January 29, 2014

Fast service and good price.

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by - Verified Customer January 21, 2014

Great staff providing excellent service.

by January 21, 2014

Good service. Manager Dave is great!

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by - Verified Customer January 21, 2014

Courteous, knowledgeable, friendly staff.

by - Verified Customer January 21, 2014

In the years that I've been going to the Centreville branch I've never really had any serious issues. If I did have an issue they corrected the problem with no hassle and no extra charges. The prices are a bit high, but I've never had a problem with the mechanics making a mistake, so the money is well worth it not to mention the discounts I get.

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by - Verified Customer January 20, 2014

They performed unnecessary work on my vehicle yet they did not correct the problem I was having. I brought my daughter's 2002 Camry in because of severe vibration at 60-65 mph. I asked them to check the alignment and adjust if necessary, and check/balance the front tires. I was charged for a 4-wheel alignment and 2 wheel balances, with absolutely no impact on the vibration. They told me it was due to bad wear on the front tires. If that was the case, then why did they perform the alignment/balance service? I would have preferred to spend the money on new tires.

by - Verified Customer January 19, 2014

David provides excellent service.

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by - Verified Customer January 19, 2014

They fit me in for a quick oil change and service person at the counter was polite and personable.

by - Verified Customer January 13, 2014

I been using the services of Precision Tune Auto Center for a few years now on all the vehicles in my home. They are very professional and trustworthy.

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by January 12, 2014

Well scheduled, my truck is out on time.

by - Verified Customer January 11, 2014

Friendly customer service , nice workmanship.

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by - Verified Customer January 07, 2014

Excellent service.

by January 07, 2014

Excellent service from David.

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by - Verified Customer January 05, 2014

David the general manager has the best custumer service, all my family goes to that location because of the great service . 4 cars well maintained at that place Thank you David from Enzo

by - Verified Customer January 03, 2014

They are very competent, work quickly, and have fabulous customer service. They know us by name and treat us like family! We love working with them!

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

This Precision Tune Auto Care location scored very highly during our unbiased survey of their most recent customers. The team at this RepairPal Certified shop was described as excellent, friendly, and providing fast service. An investment has been made in the automotive tools and computer diagnostic equipment that is needed to perform a variety of repairs. These repairs can range from minor mechanical repairs, to wheel alignment, to simple check engine light repairs, to your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile nationwide warranty for your peace of mind. For your convenience a local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Shuttle
  • Towing
  • Wireless Internet
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MESSAGE FROM THE SHOP

130 years after the Confederates defeated the Union at the Manassas Battlefield, Precision Tune Auto Care came to town to help vehicle owners battle both the everyday wear and tear, as well as the unexpected attacks on your automotive territory. Stop by today and our highly trained technicians will make sure your vehicle is armed and prepared to protect you in all traffic battles.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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