Close

Precision Tune Auto Care - 059-18

(336) 664-8158
87 Verified Reviews
59-18@ptautocare.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

1529 Peters Creek Pkwy
Winston Salem, NC 27103 USA

AUTO REPAIR EXPERIENCE

  • Kevin Lee, Manager
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 75 Years of Car Repair Experience

Precision Tune Auto Care - 059-18 Reviews

OVERALL RATING

87 Verified Reviews
5 stars
(47)
4 stars
(21)
3 stars
(6)
2 stars
(4)
1 star
(9)
by - Verified Customer December 07, 2017

Everyone there were friendly and nice to me. I was told what I would need done soon, which I already knew, and did not try to say I needed work that I didn't

by - Verified Customer December 05, 2017

Service was quick and the staff was very friendly. They provided me with recommendations and made sure I was aware of anything needed for my vehicle.

by - Verified Customer November 08, 2017

Everyone was friendly and knowledgeable

by - Verified Customer November 08, 2017

Oil change was reasonable. Came in because car was overheating. They added fluids. Later found out it was the thermostat.

+ Show more reviews
by - Verified Customer November 07, 2017

I am always pleased with the service I get at precision tune. They do a great job.

by - Verified Customer November 03, 2017

Great!

+ Show more reviews
by - Verified Customer October 05, 2017

My experience there was great they really care.

by - Verified Customer October 05, 2017

Jason responded to my initial call with genuine kindness, I had called 3 other shops to price check, and he was but far the nicest and mist helpful. The price was the best so i came in. He greeted me with the same thoughtful service and extended that to all customers during my hour visit. Great guy. A gentleman let me know concerns with my vehicle noticed during the oil change. I've already recommended the Peter's Creek location twice within two weeks and I'll surely return.

+ Show more reviews
by - Verified Customer October 04, 2017

Best price

by - Verified Customer October 04, 2017

I oil change there all the time and they are perfect love the price respectful workers it's just great service

+ Show more reviews
by - Verified Customer October 03, 2017

The shop does good work but need to work on speed. I took my car in for an oil change and it took over a half hour to do it. I was the first car in.

by - Verified Customer October 01, 2017

Customer Service was EXCELLENT. Management -NOT SO MUCH. Overall I was Satisfied with the Service.

+ Show more reviews
by - Verified Customer September 28, 2017

First time visit since I had a coupon. Very pleasant experience and will return.

by - Verified Customer September 26, 2017

I was quoted two unheard of prices for services!!!

+ Show more reviews
by - Verified Customer September 25, 2017

the guys are great: if they exceeded the time allow one of the guys let me and the misses use his car you can not be that is great customer services outstanding they always let you now of any future problems going on with your car 2 thumbs up

by - Verified Customer September 24, 2017

I was extremely satisfied with the service that I received.

+ Show more reviews
by - Verified Customer September 24, 2017

Very good

by - Verified Customer September 22, 2017

Work was done promptly.

+ Show more reviews
by - Verified Customer September 22, 2017

Great team

by - Verified Customer September 20, 2017

Kept up the good work

+ Show more reviews
by - Verified Customer September 20, 2017

They use to be good. I do not believe that any more.

by - Verified Customer September 19, 2017

I don't intend to return. My tire pressure has been poorly adjusted, in my last two visits.

+ Show more reviews
by - Verified Customer September 14, 2017

Quick and affordable.

by - Verified Customer September 12, 2017

I've taken my Suburban to this shop for several years. They've always taken good care of me. I plan to continue using their services as needed and will also continue to refer others to this shop. Thank you so much to all the crew! HLH

+ Show more reviews
by - Verified Customer September 08, 2017

Honest and excellent service!

by - Verified Customer September 05, 2017

My truck needed my front bearings replaced.

+ Show more reviews
by - Verified Customer September 05, 2017

Fast and courteous! Got there first thing in the morning. In and out!

by - Verified Customer August 03, 2017

Excellent service!

+ Show more reviews
by - Verified Customer July 03, 2017

Good.

by - Verified Customer July 03, 2017

I needed new brakes and a serpentine belt as well. They replaced everything and at a good price. I appreciate how they called and gave me an estimate before performing any repairs. The staff is very courteous and helpful.

+ Show more reviews
by - Verified Customer May 07, 2017

Quick and affordable oilchange! Love the punch card where you get so many oil changes and then a free one!

by - Verified Customer April 04, 2017

Good service at a reasonable price.

+ Show more reviews
by - Verified Customer March 05, 2017

This was my first time there and the service was excellent.

by - Verified Customer March 04, 2017

Awesome customer service!

+ Show more reviews
by - Verified Customer March 03, 2017

Great service!

by - Verified Customer March 03, 2017

It was good!

+ Show more reviews
by - Verified Customer February 08, 2017

I'm always pleased with the courtesy and friendliness I receive. I'm always pleased with the quality of the work. Ironically, this was the first time I felt I was overcharged. It was to have a headlight bulb replaced, a service I've had performed elsewhere for much less money. It calls into question what I'll use them for in the future.

by - Verified Customer February 08, 2017

Honest and dependable work

+ Show more reviews
by - Verified Customer February 08, 2017

The wait wasn't too long for what needed to done.

by - Verified Customer February 08, 2017

The cover under my car that protects the undercarriage from the road was left hanging. I requested they properly attach it again and they did with no problem.

+ Show more reviews
by - Verified Customer February 08, 2017

great

by - Verified Customer January 05, 2017

Good service but it appeared since the staff knew other customers better they served them faster.

+ Show more reviews
by - Verified Customer January 05, 2017

Oil change and tires.

by - Verified Customer January 03, 2017

I arrived when they opened (not a busy day) and waiting 4 hours for an oil change and inspection- when I got there, I was told it would be a 45min-1 hour. Workers appeared to be socializing and standing around vs working on the cars. When I asked how soon my car would be done (2 hours after being there) I was told they were working on it and would be done 'soon'. I chose this place because I needed to be in/out quickly but it clearly was not the case.

+ Show more reviews
by - Verified Customer January 03, 2017

The shop has recently rearranged its lobby, which has decreased the available space, making it very uncomfortable. Although it's a good thing for the shop, it's not so good for customers that their business has increased on Saturdays to the point where it's difficult to get in. Since that's the only time I can get there, I doubt I'll be able to utilize them as much as before. They still seem to do good work overall.

by - Verified Customer

Parking brake would not work. The found the brake cables were coming apart.
They ordered new cables and installed them in a very timely manner.

+ Show more reviews
by - Verified Customer

They put the wrong oil in my car my car takes 0w20 and they 10w30 and they knew what kind of oil my car took because they have been the only ones to service it.

by - Verified Customer

I have been using Precision Tune for many years and have always trusted their opinion and services provided.

+ Show more reviews
by - Verified Customer

There was to much time spent talking to one another. When the car was finished and pulled out of Bay had to wait for them to take another customer into the Bay to discuss their car rather than finish up my bill. I was the first customer that morning and it took them over an hour for a simple oil change and tire rotation.

by - Verified Customer

Job was completed but I should not have been charged a fee to remove a nail as I had the coverage to remove nails at no charge

+ Show more reviews
by - Verified Customer

The issue I had was not initially fixed so I had to take both cars back.

by - Verified Customer

Whatever work they did on my tire involved the use of heat. I think it was executed too close to my car and it destroyed the finish on the panel near the wheel well where they performed the work. I observed this the followings day when I washed my car. As it turns out, the fix appears to be temporary because just this week I started losing air in my tire again. They need to just change the tire.

+ Show more reviews
by - Verified Customer

Slow checkout.

by - Verified Customer

Although I came in the later afternoon without an appointment (I was traveling from out-of-state), they were able to take care of my vehicle in around an hour or so, and even used a local coupon that I did not have! =)

+ Show more reviews
by - Verified Customer

Long wait but very friendly people.

by - Verified Customer

Pretty good.

+ Show more reviews
by - Verified Customer

The price for the oil change and tire rotation was great, but I had a long wait before they were able to take my car bacj

by - Verified Customer

Great!

+ Show more reviews
by - Verified Customer

Very good.

by - Verified Customer

Great customer service!

+ Show more reviews
by - Verified Customer

It cost to much and they didn't rotate my tires.

by - Verified Customer

Service was fast and friendly.

+ Show more reviews
by - Verified Customer

Good customer service!

by - Verified Customer

Very pleasant & helpful!

+ Show more reviews
by - Verified Customer

It was the first time.

by - Verified Customer

Good.

+ Show more reviews
by - Verified Customer

They were all nice and got me in and out really quickly, even though they seemed to be super busy.

by - Verified Customer

Great always professional and down to earth.

+ Show more reviews
by - Verified Customer

Great experience. Excellent service. Went for an oil change and they were finished with my car in half the time that was projected and I was given a great price!

by - Verified Customer

I received great customer service. Everyone was helpful.

+ Show more reviews
by - Verified Customer

The staff is friendly and professional. If they spot something that will need attention in the near future they make it a point to tell the customer about it without pushing for the additional work to be done right now like a lot of other places.

by - Verified Customer

Very good!

+ Show more reviews
by - Verified Customer

Great!

by - Verified Customer

They have good customer service.

+ Show more reviews
by - Verified Customer

They were quick and efficient. I had a flat tire and couldn't make it in so they allowed me to bring in the tire and they patched it right up. It took less than 20 mins in and out.

by - Verified Customer

Store manager Kevin was very friendly and knowledgeable. Treated me very professional.

+ Show more reviews
by - Verified Customer

Tires and oil change done well.

by - Verified Customer

I believe they are trustworthy

+ Show more reviews
by - Verified Customer

Satisfied

by - Verified Customer

Car broke down cause it wouldn't start and hour after leaving the shop.

+ Show more reviews
by - Verified Customer

Keep up the good work

by - Verified Customer

They're ok. Not very fast, but get the job done.

+ Show more reviews

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

The Peters Creek Pkwy location of Precision Tune Auto Care was established in 1996 and has been providing Winston Salem and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “great”, “awesome”, “friendly”, “helpful”, and “professional”. Loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Wireless Internet

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable, We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Precision Tune Auto Care - 059-18
When driving car I come to a stop, when I ...
Its very possible the rear brakes are sticking or you could have a defective universal joint. We are a Repair Pal approved repair center and would like to assist you.

Map
Get Directions to Precision Tune Auto Care - 059-18