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Precision Tune Auto Care - 055-09

(910) 370-8336
65 Verified Reviews
55-09@ptautocare.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

465 Western Blvd.
Jacksonville, NC 28546 USA

AUTO REPAIR EXPERIENCE

  • Corey Parker, Manager
  • Established 1982
  • 3 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience

Precision Tune Auto Care - 055-09 Reviews

OVERALL RATING

65 Verified Reviews
5 stars
(45)
4 stars
(12)
3 stars
(3)
2 stars
(2)
1 star
(3)
by - Verified Customer November 06, 2017

I've been going to precision tune for over 10ys and the last 3 times I've been my fluids weren't refilled the air pressure isn't correct. I will be finding a new place to get my car serviced

by - Verified Customer November 02, 2017

Everything went well my car was finished quickly this visit no compl

by - Verified Customer November 02, 2017

Excellent service

by - Verified Customer October 25, 2017

Great service. Got detailed information on the condition of my tires & not pressured to buy them yet

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by - Verified Customer October 25, 2017

I am always greeted as a valuable customer. I never have to wait long. The employees are very polite and knowledgable.I am always informed when my van is due for a maintenace service. Love them.

by - Verified Customer October 20, 2017

Excellent work, reasonable prices. Honest team.

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by - Verified Customer October 20, 2017

Mario is awesome

by - Verified Customer October 18, 2017

Great service!

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by - Verified Customer October 18, 2017

Get all my vehicles serviced here.

by - Verified Customer October 18, 2017

Since the new owners came in with their staff I have not had to have extra services on my car as they weren't needed. I trust the owners now and the experience with them was awesome!

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by - Verified Customer October 15, 2017

Great, affordable professional service! Highly recommend to family and friends in our community.

by - Verified Customer October 09, 2017

They forgot to reset the oil change light in my VW after they performed the oil change. So the indicator remained on.

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by - Verified Customer October 08, 2017

Nice friendly service. Finished in a timely manner.

by - Verified Customer October 06, 2017

The guys in the shop are so nice and helpful. They took time to explain and even show me what they were doing and why they were doing it. They never once talked down to me (as I have experienced in other shops). They found another problem while fixing the one I came in for and made sure to run the repairs and costs by me before simply adding them on. The entire shop is hands down the best I've ever been to in terms of friendliness and customer service.

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by - Verified Customer October 06, 2017

I took my car in to see what issues occurred with my car.

by - Verified Customer October 03, 2017

It took three separate vists before the air conditioning was finally repaired . however, as I have been taking my cars in to Precision Tune for years and never encountered such a problem before, I took it as an anomaly, and not the rule.

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by - Verified Customer October 01, 2017

Quick oil fill

by - Verified Customer June 28, 2017

The service impeccable. The service staff was preforming routine oil change and I asked them to look into a noise that I heard. The staff found the lug nuts on the tire was loose from a rotation I had performed at another location. This level of care and the extra steps they took showed an exceptional level of customer care.

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by - Verified Customer June 27, 2017

The guys at this shop are always friendly and quick to get the work done. Never a bad experience :)

by - Verified Customer June 26, 2017

oil change

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by - Verified Customer June 25, 2017

The people at Precision Tune Auto Care were very thorough in checking over my vehicle during a routine oil change which identified a critical problem with the brakes. Thank you, Precision!

by - Verified Customer June 25, 2017

Very helpful and better quotes.

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by - Verified Customer June 20, 2017

Great!

by - Verified Customer June 16, 2017

Friendly staff and quick service.

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by - Verified Customer June 16, 2017

Customers service was amazing and you can't beat a 20$ oil change.

by - Verified Customer June 16, 2017

I was very pleased with the wait time and customer service I received. I always have gone to precision tune, and am happy to have one so close to me after I moved.

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by - Verified Customer June 14, 2017

Friendly.

by - Verified Customer June 12, 2017

The service was friendly and fast. They were finished within 50 minutes of me arriving, very impressed.

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by - Verified Customer June 12, 2017

Honest and efficient people!

by - Verified Customer June 11, 2017

Friendly fast efficient service.

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by - Verified Customer June 11, 2017

Had an alignment done on my brothers Aveo. Corey is great and provides excellent customer service.

by - Verified Customer June 09, 2017

They performed their services adequately and in a timely manner.

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by - Verified Customer June 07, 2017

Every time I go to this location I receive amazing service. I've been coming to this location since I moved here 2 years ago. No matter what my vehicles need I am always given a fair price and great friendly service.

by - Verified Customer June 04, 2017

Oil change.

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by - Verified Customer June 04, 2017

It was a very pleasant experience they did a great job and were very personable.

by - Verified Customer June 01, 2017

Fast and reliable.

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by - Verified Customer May 31, 2017

Great service and great employees.

by - Verified Customer May 28, 2017

Always friendly staff and cheapest!

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by - Verified Customer May 23, 2017

The experience was great, besides having to go back 2 additional times for a brand new tire that was assembled by them.

by - Verified Customer May 22, 2017

Super knowledgeable, very friendly, try to help save money an get you in an out as fast but with doing a great job... I've sent lots of people their way... nice coffee/cookie bar they have a tv, a wifi which is nice an helps pass the time!

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by - Verified Customer May 21, 2017

Good.

by - Verified Customer May 21, 2017

Excellent customer service. Fixed the issue right the first time.

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by - Verified Customer May 19, 2017

They were very helpful, polite and the service is amazing. The guys do a great job.

by - Verified Customer May 19, 2017

William is always great when it comes to my car, he's the only one I will go to.

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by - Verified Customer May 16, 2017

Everything went smoothly with less than an hour of waiting.

by - Verified Customer May 14, 2017

It was a good experience.

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by - Verified Customer May 08, 2017

They were very friendly and quick with a walk-in oil change and informed me that I was due for a free oil change due to the program I signed up for the seating area was clean.

by - Verified Customer May 08, 2017

Service was excellent!

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by - Verified Customer May 01, 2017

Friendly service every Time.

by - Verified Customer April 25, 2017

I have used this location over 4 years. My last few visits were not good at all and I have not returned. Several of my Co-workers also used this location because of convenience. I am a black female who went for an inspection. My non-black male Co-worker went a couple of weeks after me. I was told that my headlight lenses needed cleaning before the inspection could be completed. My Co-worker's headlights were worse than mine. It was going to cost me an extra $45. I had them cleaned on my own & came back to complete the inspection. Young lady tried to charge twice for inspection. My Co-worker was never told to clean his lenses and they still have never been cleaned. This was one of a few things that caused me to leave. Another black female Co-worker stopped going because of how she was treated.

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by - Verified Customer April 21, 2017

Good.

by - Verified Customer April 21, 2017

Great service!

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by - Verified Customer April 13, 2017

Good job!

by - Verified Customer April 10, 2017

The service and wait time was all good.

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by - Verified Customer April 03, 2017

Great service!

by - Verified Customer March 30, 2017

The place was clean. The staff was professional, friendly and helpful.

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by - Verified Customer March 22, 2017

Nice staff. Worked hard to get my warranty company to cover everything I needed to get done.

by - Verified Customer March 21, 2017

Great place, knowledgeable staff. Customer service was on point. I don't really take my truck to shops, but the mount balance and alignment is beyond my capability so I went here after searching reviews. Being in Jacksonville I don't really trust any shop around here. I would go to this one again though. Prices were competitive and more positive reviews than other shops in the area.

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by - Verified Customer March 17, 2017

They were very helpful!

by - Verified Customer March 15, 2017

Very friendly, reasonable price.

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by - Verified Customer March 07, 2017

Employees are friendly and don't pressure you into getting services you don't need.

by - Verified Customer March 03, 2017

Like the management very courteous. And helpful. Way better than several years ago.

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by - Verified Customer February 08, 2017

There tore up the transmission on my car ending up with a used transmission. I traded my beloved VW Passat for a new car because I no longer trusted it.

2 verified customers did not leave comments but provided these ratings:
by Sharon
by Latasha

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

The Western Boulevard location of Precision Tune Auto Care has been serving the local community since 1982. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “courteous”, “helpful”, “knowledgeable”, and “amazing”. Loaner cars, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Loaner Car
  • Service Guarantee
  • Wireless Internet

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important – that’s why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care…bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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