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Precision Tune Auto Care - 055-06

(910) 915-8053
50 Verified Reviews
55-06@ptautocare.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

1318 South College Road
Wilmington, NC 28403 USA

AUTO REPAIR EXPERIENCE

  • Josh Hines, Manager
  • Established 1989
  • 1 Auto Repair Mechanic on Staff
  • 20 Years of Car Repair Experience

Precision Tune Auto Care - 055-06 Reviews

OVERALL RATING

50 Verified Reviews
5 stars
(25)
4 stars
(12)
3 stars
(7)
2 stars
(1)
1 star
(5)
by - Verified Customer June 27, 2017

A 1.

by - Verified Customer June 25, 2017

Chris is very friendly, courteous, and helpful. He looks after his customers and he will also remind us when our inspection and license tag needs to be updated. I always go back to this store for all of my oil changes.

by - Verified Customer June 25, 2017

The staff was very friendly and it did not take long to get an oil change, and it was affordable.

by - Verified Customer June 22, 2017

Was not able to complete the whole job because of lack of updated equipment. Was able to do some of the testing on AC.

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by - Verified Customer June 14, 2017

The service was done in a respectable manner.

by - Verified Customer June 14, 2017

Great and friendly.

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by - Verified Customer June 13, 2017

Nice customer service.

by - Verified Customer June 11, 2017

Very nice customer service! Walk-in only but very speedy!

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by - Verified Customer June 11, 2017

They were kind and helpful. They were very understanding and fair. They couldn't have done better.

by - Verified Customer June 07, 2017

I always get good service at this shop.

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by - Verified Customer June 05, 2017

Had to get a oil change. Very quick and great customer service.

by - Verified Customer June 04, 2017

They were very nice and helpful.

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by - Verified Customer June 02, 2017

They were friendly and knowledgeable.

by - Verified Customer June 02, 2017

They were helpful and courteous, my husband took the car in the last time.

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by - Verified Customer June 01, 2017

Always very friendly service. I dont feel pushed to purchase a repair Im not prepared to do at the time.

by - Verified Customer June 01, 2017

Very professional service, comfortable environment, detailed answers.

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by - Verified Customer June 01, 2017

They were very nice, Just got a little annoying how the person dealing with customers tried to upsell everything to everyone, and made it all seem they were necessary.

by - Verified Customer May 30, 2017

Nice staff & almost always gets me in & out in a very reasonable period of time. Not so much anymore, but they used to try to sell me too many things that I did not need. &, in the years I've been going there (w/3 cars) they disconnected the EGR tubing (checking my air filter), which caused my check engine light to come on.

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by - Verified Customer May 26, 2017

Very nice staff.

by - Verified Customer May 26, 2017

Great customer service.

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by - Verified Customer May 25, 2017

Very friendly staff works with your budget and responsive to any and all questions.

by - Verified Customer May 23, 2017

They did a good job and it was quick!

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by - Verified Customer May 23, 2017

Always great customer service!

by - Verified Customer May 21, 2017

Great service, staff very kind and no longer wait. Very satisfied with the service.

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by - Verified Customer May 19, 2017

I have been getting my oil changed at this shop for several years. I was upset by my last visit. The man "checking me in" attempted to upsell me on an oil, not necessary as I am a repeat customer, and then called to tell me I needed new brake pads and rotors and that he'd give me a deal on the price. I had zero indication my brake pads were low, let alone required rotor work. I declined the offer. When I arrived to pay and pick up my vehicle another man was working the counter. He made mention of my needing new pads and showed me with a caliper how much remained - he made zero mention of the rotors that could not be turned and needed replaced. I felt dirty when I left. I felt like I had an attempt on me to be cheated not just once, but twice! I wish the old managers were still in place. This left a bad taste in my mouth and I'll likely start with my upcoming oil change to take my vehicle elsewhere.

by - Verified Customer May 17, 2017

Professional as always.

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by - Verified Customer May 15, 2017

Awesome.

by - Verified Customer May 15, 2017

Quoted me an outrageous price to do brakes. Said I needed new rotors, pads, and maybe calipers. I took it to another shop and they replaced the back pads and said everything else was good.

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by - Verified Customer May 14, 2017

Customer service at this shop is top notch!

by - Verified Customer May 11, 2017

As long as you are there first thing in the morning the service is prompt and easy to wait for.

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by - Verified Customer May 09, 2017

Nice people, the lobby was a little dirty, cobwebs and dusty. Did a good job with my car.

by - Verified Customer May 08, 2017

Cordial as usual and as quick as possible and remembered reset of oil change indicator.

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by - Verified Customer May 07, 2017

Very friendly and reasonable, very professional and well mannered.

by - Verified Customer May 04, 2017

It took a while longer than expected for an oil change but it was extremely busy that day. Everyone I spoke to was friendly.

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by - Verified Customer May 04, 2017

Basic oil change---I dropped my truck off and left it on a Friday morning and had it back within an hour at a great price.

by - Verified Customer May 04, 2017

Excellent.

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by - Verified Customer April 20, 2017

The guys at Precision Tune are awesome to work with. I know when I go in there, it's going to be good, honest work and they've always been helpful when it comes to the needs of my car.

by - Verified Customer April 20, 2017

Good service. Good price. Long wait.

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by - Verified Customer April 16, 2017

They always take wonderful care of me and are super friendly which is why I always come back.

by - Verified Customer April 16, 2017

I came to run a check engine code, they told me it would be 1000 dollars to replace my catalytic converter. Even though you can buy the direct fit part only for about 200 dollars online, which is what I did and took it to a mechanic. A man was before me and was offered to buy the parts elsewhere and then bring it back in and they would install it. I was never offered that. I was under the impression the grand was my only option until I researched. Disappointed.

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by - Verified Customer April 11, 2017

Quick service, polite agents, knew what they were doing.

by - Verified Customer April 09, 2017

Great service.

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by - Verified Customer April 05, 2017

Very knowledgeable and will not rip you off.

by - Verified Customer March 28, 2017

A - OK.

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by - Verified Customer March 23, 2017

Great Service.

by - Verified Customer March 19, 2017

Recheck the front end alignment & oil change.

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by - Verified Customer March 16, 2017

When I called they told me it would be a certain amount of time, no one was there and it was a good time to come in. I took my lunch hour to get this done, I was there for almost 1.5 hours, not to have anyone there. Not to mention my travel to get back. Did I mention I was on my 1 hour break. I won't do that again.

by - Verified Customer March 09, 2017

It took a while to get my car on the lift.

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by - Verified Customer February 17, 2017

It's great.

by - Verified Customer February 17, 2017

Manager was loud, gossiping with people in the shop about other employees.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

The South College Road location of Precision Tune Auto Care was established in 1989 and has been providing Wilmington and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “knowledgeable”, “helpful”, “professional”, and “excellent”. Loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Wireless Internet

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Precision Tune Auto Care - 055-06
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