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Precision Tune Auto Care 050-26

(301) 494-3364
128 Verified Reviews
ptac05026@precisionac.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 4:00pm

ADDRESS

22440 Three Notch Rd
Lexington Park, MD 20653 USA

AUTO REPAIR EXPERIENCE

  • Dennis Raley, Manager
  • Established 2010
  • 3 Auto Repair Mechanics on Staff

Precision Tune Auto Care 050-26 Reviews

OVERALL RATING

128 Verified Reviews
5 stars
(74)
4 stars
(29)
3 stars
(7)
2 stars
(8)
1 star
(10)
by - Verified Customer October 30, 2017

Everything was done quickly at a reasonable price. No hassle or stress and even the waiting area was nice.

by - Verified Customer October 18, 2017

Technician said I needed a new power steering pump, needed to flush lines ,and put in new fluid. Car was having an oil change and it took them 15 minutes. Just had it done 8 months ago. Hmm.....

by - Verified Customer October 06, 2017

Good and speedy custome

by - Verified Customer October 05, 2017

It was nice & clean

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by - Verified Customer September 29, 2017

Dennis and his team are always professional. I definitely would recommend there work to other clients.

by - Verified Customer September 28, 2017

Great job done quickly with little wait time.

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by - Verified Customer September 28, 2017

Professional service in a short amount of time for a fair price.

by - Verified Customer September 26, 2017

The manager, Dennis Raley, is very knowledgeable, extremely courteous, and people friendly. He will bend over backwards to assist his customers! I have previously recommended Precison Tune Auto Care to my friends, co-workers, colleagues, as well as people who are looking for a place to go for auto needs and I STILL do; Precision's specials always help, too (Oil Change, Alignment,Tires, and Military). I have been going to Precison with Dennis since before I left the USN and continue to go to Precision -- with ALL our vehicles. Thanks so very much.

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by - Verified Customer September 04, 2017

They discovered more lights that were out than needed and fixed it with no extra charge! 10/10

by - Verified Customer August 31, 2017

Get a new tire and didn't have to leave my car

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by - Verified Customer August 30, 2017

Professional

by - Verified Customer August 25, 2017

Dennis and the team at Precision Tune are amazing and I always leave feeling I got my money's worth.

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by - Verified Customer August 23, 2017

It was great

by - Verified Customer August 21, 2017

Excellent customer service..will definitely be a repeat customer.

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by - Verified Customer August 10, 2017

This was a great experience. I came late and the crew took me right in. I was surprised that I was kept in tune with each step of the process. Great Crew!!!

by - Verified Customer July 25, 2017

it was good.

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by - Verified Customer July 21, 2017

Good service but the printer was broke.

by - Verified Customer July 12, 2017

Very good service and was done quickly.

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by - Verified Customer July 10, 2017

Satisfied.

by - Verified Customer July 09, 2017

I had headlight restoration done. My only complaint is the white residue that dripped and splattered down bumper and paint around headlight was not cleaned off and is very difficult to get completely cleaned off now.

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by - Verified Customer July 07, 2017

Had an alignment performed on 2014 Chevy Spark. Service manager would not share results or provide any description of work performed or adjustments made. I was told over and over that it was not adjustable. Had to take to another shop which performed the alignment in one hour and provided before and after results in writing.

by - Verified Customer July 04, 2017

Excellent service performed by competent professionals at a great price!

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by - Verified Customer June 29, 2017

I'm always treated well at this shop! The service has always been excellent!

by - Verified Customer June 27, 2017

I am very happy with the work done in my car. It was done a bit earlier than they said it would be done. Price quoted & paid was equal to other estimates received. They were very courteous when I dropped off the car and at pick up. I will definitely go back there if need be.

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by - Verified Customer June 18, 2017

Dennis was extremely helpful and friendly. His professionalism and ability to handle multiple customers was impressive.

by - Verified Customer June 18, 2017

Need more techs in shop.

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by - Verified Customer May 31, 2017

The staff was great to deal with and took the time to explain what was being done.

by - Verified Customer May 31, 2017

Dennis and his crew are true professionals. They know their stuff and will tell you if it is important to get something fixed soon or just give you a head up for down the road.

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by - Verified Customer May 26, 2017

I feel like I'm told I need a lot of work when I come in probably because I'm a woman. I had another mechanic check things out and he said that I didn't need the repairs stated.

by - Verified Customer May 25, 2017

Oil change

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by - Verified Customer May 24, 2017

Excellent service. Manager was professional and friendly.

by - Verified Customer May 23, 2017

Great service!

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by - Verified Customer May 21, 2017

Great service! Work done as promised!

by - Verified Customer May 14, 2017

Great customer relations, work was done quickly and ahead of schedule.

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by - Verified Customer May 14, 2017

Quick and easy process.

by - Verified Customer May 12, 2017

Complete lack of customer service. While I waited over four hours for a scheduled oil change, one employee had a major argument with a customer.

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by - Verified Customer May 10, 2017

Friendly and courteous.

by - Verified Customer April 20, 2017

I have a hard time trusting mechanics because of being lied to in the past. Their deceptions have cost me and my family a lot of money. I do research online and compare prices after I am told what needs to be done with the car and so far things seem to be legitimate with Precision Tune.

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by - Verified Customer April 18, 2017

Prices were great. The attendant at the front register is a little rude, he needs to learn a little more courtesy for customers, but all in all they did great work in a timely manner.

by - Verified Customer April 12, 2017

I was told the rear brakes were due to be changed. I did not have it done then. I went to another shop and was told all of the brakes still had about half on them and they did not need to be done then.

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by - Verified Customer April 12, 2017

Quick response and car was ready.

by - Verified Customer April 02, 2017

Great service at a great price.

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by - Verified Customer March 30, 2017

I will definitely be back.

by - Verified Customer March 23, 2017

Everything is great until you do not desire to fix added items. They try to make you feel like you are wrong. Makes you want to find another shop.

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by - Verified Customer March 21, 2017

Excellent job.

by - Verified Customer March 20, 2017

Thanks for the fast service will return for scheduled upkeep.

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by - Verified Customer March 17, 2017

Good to go.

by - Verified Customer March 17, 2017

Customer service: excellent. Work performed: excellent. Overall experience: excellent. I would definitely recommend this shop to my family and friends.

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by - Verified Customer March 16, 2017

Great

by - Verified Customer March 08, 2017

The service was friendly and prompt.

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by - Verified Customer March 05, 2017

Tried to tell me not to install the tires I bought even tho they're TireRack's preferred vendor. Had to remove my TPMS to do work. Not the case last time I used TiresPlus. Tried to upsell me a 4 wheel alignment. A little condescending.

by - Verified Customer March 05, 2017

I had to buy new tires for my Ford fusion and Dennis shopped around and found a good price and was really helpful in scheduling an appointment . My cars lug nuts are of poor design and 10 of them need to be replaced in which Dennis found The right replacement the same day without any delay.

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by - Verified Customer February 21, 2017

Very friendly, explained everything well.

by - Verified Customer February 20, 2017

Very courteous and professional. My dad owns a repair shop back home so I have high expectations, and they met them! Recommended more repairs and honestly advised what was priority. Not pushy. We'll be back.

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by - Verified Customer February 19, 2017

The man that helped me at the desk was excellent he was helpful, informative, and had great customer service. I came in for a oil change and it was done fast and efficiently. Only small downfall is that the technician that fixed my car changed my radio station. The military discount is wonderful and the man at the desk thanked my family/husband for his military service! Both technician and man at desk were efficient.

by - Verified Customer February 09, 2017

No complaints. My car feels great! I recommended the shop to my coworkers, and I will return.

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by - Verified Customer February 03, 2017

Overall great service. Great customer service, will return.

by - Verified Customer February 02, 2017

Took my car in for a free oil change, which I received in the mail, and a fluid exchange. They were unable to do the fluid exchange. I understand not all shops can work on all cars. They told me I need a tune up, brake fluids and coolant. I could only afford the brake and coolant repairs. They were on sale, which was nice, otherwise I wouldn't have gotten them. I had to ask and almost pull teeth to find out what the repairs did for my car, cause I have no idea. Took my car in for a tune up the following week and when it went it, the price wasn't what was quoted over the phone. The service was timely but it didn't give me the wow factor other shops have.

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by - Verified Customer January 23, 2017

Great service every time.

by - Verified Customer January 15, 2017

They did a great job.

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by - Verified Customer January 11, 2017

Dennis is extremely professional. I had a Groupon that did not print correctly and when I contacted Groupon they said it was a known problem where it defaulted to a Baltimore location. He had no problem taking the discount even though it was going to cause him extra work.

by - Verified Customer January 10, 2017

Good customer service.

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by - Verified Customer December 30, 2016

It was great.

by - Verified Customer December 26, 2016

Excellent, friendly service, as always.

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by - Verified Customer December 25, 2016

Excellent service. It was a slow day so the service was quick. Representative called with updates as soon as they arose.

by - Verified Customer December 19, 2016

I have dealt with many places before and the gentleman I dealt with here are by far wonderful.

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by - Verified Customer December 13, 2016

The manager Dennis ALWAYS works with us on getting our vehicle work done. He is VERY accommodating!

by - Verified Customer December 09, 2016

Dennis came across arrogant and as if my questions about his recommendations were wasting his time. Did not give me all the services I paid for in my Group and yet recommended thousands of dollars more work that other shop said I didn't need.

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by - Verified Customer November 29, 2016

Dennis always fits me in when I need work on my car. He is honest and I've been going to him for about 8 years. He is great and so is his team.

by - Verified Customer November 27, 2016

Dennis and the guys at the shop are professional and helpful. They go above and beyond each and every time I have called or stopped by. I prefer to work with this shop above any others in my area. Dennis is so honest he has even directed me to other quality places for work on vehicles that he doesn't have the means to tend to. I feel safe and secure in their hands. It's so nice to know when my hubby is away on deployment, I can count on these guys! Thanks for all the hard work to all of you.

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by - Verified Customer November 24, 2016

Outstanding service keeps me coming in with all three of my cars. Trusted professionals.

by - Verified Customer November 17, 2016

Good, fast service.

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by - Verified Customer November 16, 2016

Always fair and will provide you with options. Caring and understanding. That's why I keep coming back again and again.

by - Verified Customer November 03, 2016

Got a regular oil change. Everything went great!

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by - Verified Customer October 31, 2016

I always come here. Enjoy the people and accuracy, as well as the environment.

by - Verified Customer September 30, 2016

Service by appointment is timely and quick. Water or coffee in the clean waiting room is a plus.

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by - Verified Customer September 25, 2016

Always prompt with an appointment. Lowest prices in town. Very honest.

by - Verified Customer September 16, 2016

Work is done quickly but professionally. All the staff does a great job, especially Dennis the manager. They keep all the maintenance on my vehicles up to date without recommending things that don't need to be done.

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by - Verified Customer September 16, 2016

Quick, friendly service.

by - Verified Customer June 01, 2016

Very professional and transparent.

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by - Verified Customer June 01, 2016

It was average.

by - Verified Customer May 31, 2016

We were greeted and taken care of in a friendly matter. The wait time was reasonable. The cost was reasonable.

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by May 27, 2016

Was told I need over 2,000 in repairs, when all I needed was a bolt tightened to fix the problem at hand. The car was repaired elsewhere.

by - Verified Customer May 27, 2016

Dennis was very friendly and helpful, the service was quick. The only thing I would change is if they'd explained everything that was done.

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by - Verified Customer May 26, 2016

Quick, no hassle service. Good price on oil changes.

by - Verified Customer May 22, 2016

All OK.

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by - Verified Customer May 19, 2016

Not pleased.

by - Verified Customer May 13, 2016

Dennis, the manager, scheduled my appointment in a timely manner. He provided expert recommendations for service in the near future and was friendly, as always. A VERY HELPFUL person to work with.

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by - Verified Customer May 12, 2016

The personnel are professional and nice to deal with.

by - Verified Customer October 19, 2015

Amazing customer service.

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by - Verified Customer October 18, 2015

I got what I needed done and have had no problems so far.

by - Verified Customer October 14, 2015

Good customer service. The service is just really good there, the way they build bonds with their customers.

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by - Verified Customer October 12, 2015

They are always polite, they are timely, they get everything one, they are knowledgeable.

by - Verified Customer October 11, 2015

I've been very satisfied with the service there.

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by October 11, 2015

Good service, nice waiting room.

by - Verified Customer October 09, 2015

They just did a good job, the price was right.

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by - Verified Customer October 09, 2015

Good price, I like thee people I deal with there, I had no issues.

by - Verified Customer October 08, 2015

They have good service, they are on time with scheduling, let you know everything wrong with your car and give you the best deals.

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by - Verified Customer October 06, 2015

They were not very friendly when I walked in, nobody even addressed that I had walked in. They tried to sell me services that I didn't want. They also told me that there were issues with the car that definitely were not issues. For example, they told me that my brakes were shot, that my tires were bad, and they recommended a whole slew of other equipment they said needed to be fixed that I I had just had worked on by people that I trust more than them.

by - Verified Customer October 05, 2015

Good customer service and wait time. Wait time is low, the managers goes out his way to meet the customers needs.

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by - Verified Customer October 04, 2015

They had fast service and they figured out what was wrong with the vehicle.

by October 04, 2015

They do OK at a simple oil change or tire change, but if it comes to something more difficult I would not recommend them. They did a good job on my oil change, but it wasn't for the advertised price. They advertise an oil change for $15.95, but then they add on the tax and they charge $19.95.

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by October 02, 2015

They provided the alignment at a good price (on sale).

by - Verified Customer October 01, 2015

They were very fast, very efficient, and very friendly.

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by - Verified Customer October 01, 2015

I like the place.

by - Verified Customer September 22, 2015

Good service.

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by - Verified Customer September 20, 2015

They are good.

by - Verified Customer August 26, 2015

Great customer service and seemingly unbeatable prices.

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by - Verified Customer August 18, 2015

Reliable affordable car care.

by August 12, 2015

Great customer service.

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by - Verified Customer August 11, 2015

Customer service is fantastic, and I'm happy with the work done.

by - Verified Customer August 03, 2015

Very honest service and advice ...speedy turnaround.

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by - Verified Customer July 30, 2015

Honest workers. Once, I had blown a fuse for my A/C and while they could have told me any number of things were wrong, they were honest in telling me it was just a $1 fuse.

by - Verified Customer July 29, 2015

Excellent work.

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by - Verified Customer July 23, 2015

Dennis always gives me prompt, courteous service.

by July 20, 2015

Not sure pricing is fair. Seems a number is pulled out of air. Every recommendation is magically on sale today!!!

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

The Lexington Park of Precision Tune Auto Care has been serving the local community since 2010. Their recent customers describe the team at this RepairPal Certified shop to us as “polite”, “knowledgeable”, “friendly”, and “honest”. This location features a group of automotive professionals whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Since 2002, Precision Tune Auto Care on Three Notch Road has been providing top notch service to the Lexington Park Community. Just west of Quality Road, our technicians and their top quality work can’t be beat! In appreciation of our neighbors at the local Naval Base, we offer a military discount on all services.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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