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Precision Tune Auto Care - 050-20

(410) 983-6351
164 Verified Reviews
ptac05020@precisionac.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 4:00pm

ADDRESS

946 N Salisbury Blvd
Salisbury, MD 21801 USA

AUTO REPAIR EXPERIENCE

  • Dan Enste, Manager
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 32 Years of Car Repair Experience

Precision Tune Auto Care - 050-20 Reviews

OVERALL RATING

164 Verified Reviews
5 stars
(81)
4 stars
(37)
3 stars
(16)
2 stars
(10)
1 star
(20)
by - Verified Customer October 30, 2017

I had an appointment to check my transmission, change the gasket, filter and fluid. The truck did not need it, and they told me so instead of cheating me. I really appreciate that!

by - Verified Customer October 30, 2017

Quick & Professional

by - Verified Customer October 19, 2017

Everything was good except the price ..original was $25 flat and I had a coupon for 19.99 and miraculously she upchsrged me with miscellaneous charges to make my total right back at $25

by - Verified Customer October 16, 2017

The main mechanic is awesome...He is a great guy!

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by - Verified Customer October 12, 2017

I just moved to the area and did not have a mechanic. I have been pleased with the service here and plan to return when I need work again.

by - Verified Customer October 03, 2017

Great in and out service

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by - Verified Customer September 29, 2017

i came in for an estimate of a break job because they had a special they pulled a wheel and proceeded the manager said they couldn't put it back together again so instead of costing me $16.00 it cost me $300.00.

by - Verified Customer September 25, 2017

JR was excellent and very helpful. He found something wrong with my car, which I had to fix before wheel alignment was done. I never would have known. Returned for alignment. Car drives great now. Thank you. JR, in Salisbury, MD, was wonderful!

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by - Verified Customer August 27, 2017

We appreciated the friendliness of everyone at the shop and willingness to work with us.

by - Verified Customer August 23, 2017

Treated fantastic, Lisa was amazing, so much so, that we plan to go back for other services.

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by - Verified Customer August 11, 2017

Very pleasant visit, everyone was very helpful

by - Verified Customer August 11, 2017

I thought it was a little pricey, but the shop was recommended.

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by - Verified Customer August 11, 2017

Good experience

by - Verified Customer August 10, 2017

PROFESSIONAL AND COMPETENT.

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by - Verified Customer August 08, 2017

Very

by - Verified Customer August 06, 2017

Everything went great, love the prices

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by - Verified Customer July 20, 2017

I was pleased, unfortunately it took longer than anticipated but I was compensated for my wait. They are very knowledgeable and they explained everything to me. Very friendly and helpful.

by - Verified Customer July 10, 2017

Fast and friendly, definitely recommending it to others!

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by - Verified Customer July 02, 2017

Wonderful

by - Verified Customer June 29, 2017

Every time I come to Precision Tune Auto Care they are very nice and give me fast service.

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by - Verified Customer June 25, 2017

I feel they should follow the discount we get emailed. Also since doing my 'air condition' check, my blowers won't come on.

by - Verified Customer June 21, 2017

Good. I will come again.

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by - Verified Customer June 12, 2017

First time using precision tune, was very pleased!

by - Verified Customer May 21, 2017

Professional, thorough, and polite.

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by - Verified Customer May 15, 2017

I love this place. Quick, honored my coupon, friendly!

by - Verified Customer May 09, 2017

The gentleman was very polite and professional.

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by - Verified Customer May 08, 2017

Good.

by - Verified Customer May 07, 2017

People are so nice. I thought my appointment was for later than it was so I didn't make it on time the guy was so nice and he just took my car back anyways and did the work. Great customer service.

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by - Verified Customer May 07, 2017

I liked the quality of the service, but especially the customer service.

by - Verified Customer May 04, 2017

They found what was wrong with my van, and showed me pictures of the damage before the repair. They also helped me figure out how to slim down the repairs so I could afford the costs.

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by - Verified Customer April 27, 2017

Excellent job done on short notice.

by - Verified Customer April 26, 2017

Job was done quickly and accurately. Everything was explained in detail but without making me feel dumb. First time ever going to an auto shop, and felt as though I was treated with the same respect as any other patron.

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by - Verified Customer April 20, 2017

Prices a little high.

by - Verified Customer April 19, 2017

Everything was done very well.

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by - Verified Customer April 17, 2017

Gene was great. He was very polite and helped me with a quote for a tune up when I called. He was nice enough to look priced up for me before I got there. I appreciate his help and I will definitely be back again.

by - Verified Customer April 12, 2017

Been a long time customer. Surprised with sudden price increase for oil changes.

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by - Verified Customer April 10, 2017

The staff was very friendly and make me feel comfortable.

by - Verified Customer April 06, 2017

When my front end alignment was not finished they told me it was gonna cost more to finish than I was told to begin with. I didn't bring enough money so now I need an alignment done properly and a new tire which is the opposite tire they told me I wouldn't have a problem with.

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by - Verified Customer April 04, 2017

Great service.

by - Verified Customer March 30, 2017

Everything was professional.

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by - Verified Customer March 28, 2017

Was told I needed parts when i didn't.

by - Verified Customer March 26, 2017

Had everything explained to me in detail: what was the reason for the repair and how much pricing was. It was just an easier experience and I was treated better than I would have been anywhere else.

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by - Verified Customer March 22, 2017

Very nice and friendly. Probably should have at least offered to check my check engine light when going over things that were needed for my vehicle.

by - Verified Customer March 21, 2017

I feel that service was prompt. My slot was ready at my appointed time. I was greeted with a pleasant attitude.

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by - Verified Customer March 15, 2017

I had a front wheel alignment service performed on my vehicle and i had no issues so far.

by - Verified Customer March 14, 2017

Last experience was great, just 2 tire changes was done fast and satisfied.

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by - Verified Customer March 14, 2017

It was a wonderful experience. Everyone was nice and friendly and explains everything in detail.I have recommended several people to go to Precision Tune. Thanks for a wonderful experience.

by - Verified Customer March 02, 2017

The gentleman that helped me was very kind and respectful and helpful.

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by - Verified Customer March 01, 2017

Work done with knowledge of repairs needed. Great atmosphere. Very professional.

by - Verified Customer February 28, 2017

Good job.

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by - Verified Customer February 27, 2017

The prices are to high.

by - Verified Customer February 27, 2017

Very good service and a lot of knowledge at this shop.

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by - Verified Customer February 27, 2017

Car was supposed to be aligned and it was not. Car is in same condition as when I took it there.

by - Verified Customer February 27, 2017

I keep going there.

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by - Verified Customer February 06, 2017

Very friendly and explained everything. Total price too high. Will have to do work in parts.

by - Verified Customer February 05, 2017

They told me I needed a headlight restoration and it was a horrible job. I work hard for my money and when I go to have something done that you tell me I need done, I expect it to be done correctly.

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by - Verified Customer February 02, 2017

Manager was nice and helpful. Took time to tell me a couple things could be done to my car but didn't pressure. I did notice today my car was pulling to right.

by - Verified Customer January 26, 2017

Good and honest staff.

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by - Verified Customer January 04, 2017

I like the shop but every time you go there they have different machine running the place.

by - Verified Customer December 18, 2016

Work was done on time and to my satisfaction.

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by - Verified Customer December 08, 2016

Thank you! I had two extra things to be fixed and they waited for the parts to arrive before they fixed it and installed those parts in a very short time. We did wind up spending some time there (four hours) but it wasn't their fault. I had to order the parts from Auto Zone and they put the parts in as soon as they arrived.

by - Verified Customer December 02, 2016

They are the best!

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by - Verified Customer November 30, 2016

Excellent service.

by - Verified Customer November 28, 2016

Appointment was at 3, wasn't seen til 4:30. Waste of my time.

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by - Verified Customer November 18, 2016

It was ok. I won't go back though.

by - Verified Customer November 07, 2016

Richard over-charged me $400 for a tune up on a 20 year old car. Then basically said, 'oh well that's how the shop makes money'. I sat in the shop from 8am to 4pm and was 2 hours late for work.

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by - Verified Customer November 04, 2016

I think the prices are a little high, but the people were very friendly. The issue I had was the mechanic not putting my hubcap back on my tire tight enough so it fell off somewhere on the road.

by - Verified Customer October 14, 2016

My experience was not good at all. I made an appointment 2 days prior to change my oil and have a list of things looked at for quote. When I went in for my appointment, the gentleman had not recorded anything I said while scheduling so I had to go over everything again, only to find out that there was no time to look at the things I requested. The oil change was performed but I was not invited to come back or set an appointment to look have a diagnostic complete. I was not happy at all.

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by - Verified Customer October 12, 2016

Excellent service.

by - Verified Customer October 12, 2016

Great

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by - Verified Customer September 22, 2016

Great experience.

by July 15, 2016

Wonderful. Work done in a timely manner.

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by - Verified Customer July 15, 2016

They were very courteous and very professional. Everything was very clean and they even had coffee. They cleaned my car and left it looking good. I was amazed.

by - Verified Customer July 12, 2016

I was pleased with the service. They were kind and cordial. I was there about an hour to the oil changed and I didn't mind the wait. I was able to wait outside and I didn't mind.

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by - Verified Customer July 07, 2016

Satisfied. The whole thing from the customer service to the work service.

by - Verified Customer July 05, 2016

It was great and it was very professional.

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by - Verified Customer July 01, 2016

It was fine.

by June 30, 2016

They should try and make sure they can get the people in at their appointment time.

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by June 28, 2016

They were dealing with multiple people and when I came in with my vehicle, they examined it and they told me everything it needed done. They didn't charge me because they did not actually do any work. It was fast and convenient and I appreciated it.

by - Verified Customer June 21, 2016

They were very easy to get along with, they were reasonable, and they got it done on time.

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by June 20, 2016

They changed my oil and did a good job. Keep on doing the job they are doing.

by - Verified Customer June 19, 2016

It was a great experience. I like the customer service, I wasn't there for more than an hour and that is good. They were polite.

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by June 14, 2016

They were fine and we were happy with the service that we received.

by - Verified Customer June 01, 2016

QUICK!

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by - Verified Customer May 27, 2016

Great job, really nice.

by - Verified Customer May 26, 2016

They were professional and courteous.

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by - Verified Customer May 22, 2016

They do good work.

by - Verified Customer May 16, 2016

They are excellent.

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by - Verified Customer May 13, 2016

The manager is good man.

by - Verified Customer May 09, 2016

Had brakes checked.

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by - Verified Customer May 08, 2016

The wait time and the friendliness were great. Very pleasant atmosphere and the list was given to me to inform me of what my vehicle needed to pass inspection.

by - Verified Customer April 29, 2016

The service was good. I believe that they overcharge just a tad for minor things like replacing a bulb.

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by April 22, 2016

It was very nice.

by - Verified Customer April 20, 2016

Very helpful, considerate, hard working and informational.

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by - Verified Customer April 15, 2016

I liked the review they did on my Jeep. I trusted their opinion.

by December 09, 2015

It was timely service. They are friendly.

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by - Verified Customer November 29, 2015

They are really good. They do good work. They are very polite. They are very nice people.

by - Verified Customer November 26, 2015

The price is always right. The guy that works there is pretty smart.

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by - Verified Customer November 23, 2015

The manager was pleasantly and explained the job.

by - Verified Customer November 23, 2015

They are good.

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by - Verified Customer November 23, 2015

It could be better, time wise. It takes too long.

by - Verified Customer November 16, 2015

It was a good service and they told you what was recommended.

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by November 11, 2015

Excellent service.

by - Verified Customer November 08, 2015

It was in a timely matter, and they tell me actually what I need fixing.

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by - Verified Customer November 02, 2015

Excellent service and always went out their way to make sure my car had got straight!

by - Verified Customer October 29, 2015

The staff was rude, the manager of the location was ignorant, the MD state inspector doesn't know how to do his job, they over charge women for things they don't even need done to their vehicle. The manager of the location cursed myself and my father after yelling at us.

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by - Verified Customer October 20, 2015

Its a good place the people are friendly and have knowledge.

by - Verified Customer October 13, 2015

Great services.

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by - Verified Customer October 12, 2015

Quick service.

by - Verified Customer October 07, 2015

The service was excellent. Everyone was friendly. The service was time Appropriate.

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by October 07, 2015

I went for basic oil change & tech did not reset the sensor after servicing the vehicle. The oil change light is still on & it is annoying.

by - Verified Customer September 29, 2015

Convient for auto services and good pricing.

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by - Verified Customer September 28, 2015

Problem noticeably was not resolved at first. Had to bring car back and complain until the issue was properly resolved.

by - Verified Customer September 28, 2015

They check my car and tell everything that I need to fix.

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by September 25, 2015

ALWAYS A GOOD JOB.

by - Verified Customer September 24, 2015

Average service and product.

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by September 22, 2015

I have had a bad experience and at the same time it's affordable.

by - Verified Customer September 21, 2015

Do not explain everything They just want me to buy more parts and pay more money.

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by - Verified Customer September 17, 2015

Poor customer service nasty attitudes.

by April 02, 2014

I heard a noise coming from my car, and after I went to them it was still making the noise. I also went in for an oil change and they said that I needed a belt changed, but they wouldn't tell me what it was for.

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by March 31, 2014

They do what I ask them. They do it right. I like the way they speak to people.

by - Verified Customer March 25, 2014

Always fast and courteous.

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by - Verified Customer March 24, 2014

Great price, service, and friendly staff :)

by - Verified Customer March 23, 2014

The thing that they do is tell you what you already know is wrong.

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by - Verified Customer March 21, 2014

The price was great. The service was great. It was done quickly.

by - Verified Customer March 21, 2014

They were very helpful. They got me out of there very fast.

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by - Verified Customer March 19, 2014

You guys are the best . Best service. Thank You.

by March 10, 2014

They do good work there. They are a little bit reasonable on prices.

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by March 10, 2014

One of my friends recommended them to me. I had my rotors and brakes done and they are squeaky. I do not know if it is their fault or not.

by - Verified Customer March 10, 2014

The staff were great. The manager explained everything. I had an issue with the vehicle and they had me bring it back and fixed it. They always kept me up to speed on what they were doing.

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by - Verified Customer March 09, 2014

There's no follow up. Don't seem to have compassion. If I pay or not the other guys that owned the shop seemed to let me know what they found. Now I pay for what I asked for and then they send me on my way. Not happy with these owners. You can tell a lot of people are not satisfied by the amount of traffic there.

by - Verified Customer March 05, 2014

They were friendly and the most affordable in the area. Didn't try to up-sell me or anything else either.

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by - Verified Customer March 03, 2014

They are slow, it takes so long to get in and out.

by - Verified Customer February 26, 2014

Everyone there is helpful and nice. They understand the most efficient process to repairing and maintaining my vehicle in an efficient manner. This means less loss of independence for me as I only have one vehicle.

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by - Verified Customer February 23, 2014

Good service at a cheap price.

by - Verified Customer February 19, 2014

I received a card for a discount after my last visit so I could not use it.

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by - Verified Customer February 19, 2014

Very fast. They do just what you want and don't ask do you want this or that. And cheap

by - Verified Customer February 07, 2014

Simply put, not satisfied with their service.

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by - Verified Customer February 05, 2014

Courteous staff, reasonable prices.

by - Verified Customer January 30, 2014

The prices are great but sometimes the wait time makes it not worth it.

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by - Verified Customer January 26, 2014

The service is good, as is the price, but there have been so many new faces.

by - Verified Customer January 24, 2014

Took to long. Worker stood around and talked and ate food.

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by - Verified Customer January 23, 2014

They were very friendly and timely.

by - Verified Customer January 21, 2014

Most of the time they're too busy, it seems you have to be lucky to get your car serviced.

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by - Verified Customer January 17, 2014

Great customer service along with competitive pricing. I only took my car to them when I lived in Salisbury.

by - Verified Customer January 15, 2014

The guys in there are great, love them. They never keep you waiting a long time and talk nice and explain everything.

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by - Verified Customer January 13, 2014

The staff is wonderful.

by January 12, 2014

Wrong diagnoses.

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by - Verified Customer January 10, 2014

I got an oil change and they didn't put the plug in right and all my oil came out.

by - Verified Customer January 07, 2014

Good prices, they seem to know what they are doing.

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by - Verified Customer January 07, 2014

The personal there are top notch and their prices a fair!

by - Verified Customer January 06, 2014

Fast n friendly.

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by - Verified Customer January 03, 2014

I have used the service for years, and have had no problems!

11 verified customers did not leave comments but provided these ratings:
by John
by 1 verified reviewer
by Candace, Jesse, Donald
by Ann, Evane
by Heather
by Kevon
by Maxine, Joshua

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
95

The Salisbury location of Precision Tune Auto Care has been serving the local community since 2010. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "professional”, “courteous”, “helpful”, and "excellent". This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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