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Precision Tune Auto Care 050-17

(410) 983-6894
143 Verified Reviews
ptac05017@precisionac.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 3:00pm

ADDRESS

1812 Pulaski Hwy
Suite Y
Edgewood, MD 21040 USA

AUTO REPAIR EXPERIENCE

  • Aaron Parsons, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 24 Years of Car Repair Experience

Precision Tune Auto Care 050-17 Reviews

OVERALL RATING

143 Verified Reviews
5 stars
(104)
4 stars
(29)
3 stars
(6)
2 stars
(1)
1 star
(3)
by - Verified Customer November 07, 2017

I've already recommended this location to friends and intend to use this shop for all of my future repair needs.

by - Verified Customer November 07, 2017

We had our breaks fixed at your Rosedale location brought it back 15 days later due to squealing grinding said it was ok then 2 months later were so bad but Rosedale didn't want to help us took it to Edgewood location Aaron was the best took care of us very well.

by - Verified Customer November 03, 2017

Excellent work...

by - Verified Customer November 02, 2017

We are so pleased with the service we received, we brought our vehicle for a repair and also my husband's truck. The person (Russell) is a great asset to your company. Wonderful customer service. We are referring other family members there. Very satisfied with our entire experience.

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by - Verified Customer October 29, 2017

Will definitely be going back

by - Verified Customer October 29, 2017

Great customer service! communication was awesome!

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by - Verified Customer October 25, 2017

The people in the shop were very easy to talk to and made sure I was knowledgeable of what was done and what needed to be done.

by - Verified Customer October 25, 2017

Technicians were very friendly. Work was completed in a timely manner. Will return.

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by - Verified Customer October 24, 2017

thank you!

by - Verified Customer October 23, 2017

Rusel. At the front desk very courteous and polite

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by - Verified Customer October 23, 2017

It was as expected

by - Verified Customer October 20, 2017

Work was done in a timely matter. A little disapointed that my vehicle smelled like cigarette smoke when I picked it up. Had to open windows and do a deep cleaning and use air freshener to get the smell out.

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by - Verified Customer October 11, 2017

It would better to start at the appointment scheduled time instead of 40 min later. But great people, and great work

by - Verified Customer October 06, 2017

Good price, good service. I will return here in the future.

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by - Verified Customer October 05, 2017

Russell its very nice and he works with you

by - Verified Customer October 04, 2017

Good experience. Will come back.

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by - Verified Customer October 04, 2017

It was a great experience, just wish I didn't have to pay so much.

by - Verified Customer October 01, 2017

The folks there were efficient, timely, honest, and friendly. I felt like they were looking out for my best interest.

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by - Verified Customer October 01, 2017

I was very happy with my service. It was completed in a timely manner and correct.

by - Verified Customer October 01, 2017

great place to go, will go again.

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by - Verified Customer September 26, 2017

Best customer service I have EVER received at an auto repair shop. I look forward to having my vehicles serviced here.

by - Verified Customer September 21, 2017

Good service and efficient

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by - Verified Customer September 21, 2017

OK

by - Verified Customer September 20, 2017

Great place. I send my wife there all the time and she always feels taken care of. Aaron is amazing at what he does

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by - Verified Customer September 17, 2017

Prompt and timely service with a smile

by - Verified Customer September 07, 2017

I paid more than 600

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by - Verified Customer September 05, 2017

So happy I went to another auto repair for 2nd opinion and repairs.

by - Verified Customer August 30, 2017

Nice folks, professional work

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by - Verified Customer August 25, 2017

Awesome it was g

by - Verified Customer August 23, 2017

Tech writer was very friendly and inviting. Scope of work was clearly understood. Performed in a timely manner and no 'pressure' was given for any up-sell.

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by - Verified Customer August 16, 2017

Professional and honest staff that did an over the top job.

by - Verified Customer August 15, 2017

First time using Precision Tune. They did a great job. I will use them again.

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by - Verified Customer August 13, 2017

Customer was great in the shop was clean!

by - Verified Customer August 09, 2017

Outstanding Value and great customer service!

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by - Verified Customer August 08, 2017

I will be bringing my car back for more work when necessary.

by - Verified Customer August 08, 2017

great service

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by - Verified Customer August 08, 2017

Fast, quick and efficient

by - Verified Customer August 07, 2017

I only got an oil change. I always take my car there for oil changes

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by - Verified Customer August 03, 2017

The employees were nice and friendly. Russell was very personable and Aaron was very experienced. They both made me feel confident that my vehicle was in good hands.

by - Verified Customer July 31, 2017

Great customer service and a good quality of work.

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by - Verified Customer July 30, 2017

The owner is great. Guy at front desk was also Very polite

by - Verified Customer July 25, 2017

Was in and out quickly, explained what needed fixed.

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by - Verified Customer July 24, 2017

The employees were very friendly, as well as the management. Shop was clean, they did a great job on my car! And I appreciate it a lot.

by - Verified Customer July 23, 2017

5/5 stars great people great service

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by - Verified Customer July 21, 2017

Unlike in any other car shop or major dealership I feel that this one was the best in every sense of the word. I made the decision to keep coming to this shop.

by - Verified Customer July 21, 2017

Very blessed to have such a caring - not doing it for the money only mechanic.

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by - Verified Customer July 20, 2017

Very nice

by - Verified Customer July 20, 2017

Went for an oil change and exhaust check. Oil change was performed quickly and muffler shop was recommended to fix my muffler.

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by - Verified Customer July 19, 2017

Walked in with a Groupon and it was honored and accepted in the terms.

by - Verified Customer July 18, 2017

Good customer service

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by - Verified Customer July 10, 2017

I worked with Aaron Parsons, the store manager, on repairs to my car's A/C system. Aaron did a fantastic job, was easy to communicate with, and the cost was fair and reasonable given the job. Any further work needed on my car will be done at this location and I will recommend this shop to friends and associates in the future.

by - Verified Customer July 07, 2017

Great experience. Manager was very friendly and not pushy. Will definitely return for service when needed.

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by - Verified Customer July 07, 2017

The guys were very friendly, professional and helpful. The establishment opened on time and the work was done in a timely manner.

by - Verified Customer July 02, 2017

Very nice and respectful. Work was done in a timely manner.

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by - Verified Customer June 28, 2017

The shop was great. Everyone was honest. This website, on the other hand, is poorly made. They had no notification of my appointment, so it should never have been confirmed. They had no way of confirming my payment either because of this website. You need to make this more user friendly for your shops.

by - Verified Customer June 23, 2017

Awesome expertise, interaction and responsiveness. Well done!!

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by - Verified Customer June 21, 2017

I just loved it. They took great care of my car.

by - Verified Customer June 20, 2017

Manager in duty was extremely helpful and felt he was being honest with me.

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by - Verified Customer June 06, 2017

Great work

by - Verified Customer May 29, 2017

Came for oil change and that is what was done, discount was given but not the coupon amount.

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by - Verified Customer May 26, 2017

I like dealing with Aaron...he seems fair and honest.

by - Verified Customer May 24, 2017

Always a good experience going there for my maintenance.

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by - Verified Customer May 24, 2017

Love this place, very efficient and honest!

by - Verified Customer May 17, 2017

Everything was done fast and correctly

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by - Verified Customer May 15, 2017

Friendly and affordable

by - Verified Customer May 07, 2017

I felt that the team was friendly and professional

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by - Verified Customer May 03, 2017

Just a routine oil change, but they all treat me well and I'm happy to be a repeat customer

by - Verified Customer April 28, 2017

You complain about a problem to be fixed and they come out with so many other problems needing hundreds of dollars to fix

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by - Verified Customer April 27, 2017

Was very pleased with the service!!! Thank you

by - Verified Customer April 26, 2017

Love the guys there! They keep me happy & laughing.

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by - Verified Customer April 21, 2017

It was good.

by - Verified Customer April 21, 2017

Did work wrong, improperly installed CVC joint & shift. Broke following day. Another shop repaired damage and parts, still have not been reimbursed. Not happy.

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by - Verified Customer April 20, 2017

Amazing customer service and work. Highly recommended.

by - Verified Customer April 18, 2017

I'll be back, good service.

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by - Verified Customer April 17, 2017

Always very friendly and I always go there for my oil changes.

by - Verified Customer April 14, 2017

Car was hesitating, came on to have fuel injectors cleaned. The mechanic informed me that my issues were being caused by a bad fuel sensor. Work was performed quickly even thought I didn't have an appointment had my car back in a few hours. Drives better than it ever has.

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by - Verified Customer April 09, 2017

I was in and out really quick.

by - Verified Customer March 27, 2017

In for oil change not much to do with that. Car history is here so that helps.

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by - Verified Customer March 26, 2017

This was my second time with car repairs at Precision Auto in Edgewood and this is by far the best car servicing I'v ever had in my 9 years of driving. They are kind, quick, efficient, and do not pressure you into gettin additional servicing right away. Hey also won't do work that you have not asked for and charge you for it. I will be using their services for a very long time. Thanks again!

by - Verified Customer March 23, 2017

Aaron was wonderful and got my car ready and running awesome for me. I highly recommend this shop!

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by - Verified Customer March 20, 2017

Shop was nice and everything was done on time.

by - Verified Customer March 19, 2017

fast service, fair and respectful.

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by - Verified Customer March 17, 2017

Once again, this franchise has outdone itself. Aaron is a great manager and customer service agent. I will continue using this shop as long as Aaron is manager.

by - Verified Customer March 17, 2017

I only was there for a state inspection for my expedition. But both the manager and inspector were very professional and insightful.

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by - Verified Customer March 15, 2017

It was fantastic the mechanics there are super nice they explained everything in great detail let me know everything that was wrong with my vehicle future things I might want to fix they were very courteous just so overall great experience unlike Jiffy Lube.

by - Verified Customer March 12, 2017

Great ..told everything being done on the car. Very respectful...love them..

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by - Verified Customer March 10, 2017

It was a Saturday and I expected to spend my entire day in there after looking at the line but surprisingly I was out of there by 1pm. I highly recommend this shop. Aaron is amazing!!!

by - Verified Customer February 23, 2017

Service was quicker than expected so I was able to get on the road sooner than anticipated. Along with the great customer service I received while there, this is definitely one of those 'hole in the way' places. Just in a random parking lot but great in all other areas.

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by - Verified Customer February 21, 2017

Job well done love it respectful costumer service.

by - Verified Customer February 13, 2017

The customer service was just as excellent as the service rendered my car!

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by - Verified Customer February 09, 2017

I just had an Uber inspection.

by - Verified Customer February 07, 2017

It was cool. Just needed a state inspection.

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by - Verified Customer February 03, 2017

I received quality customer service at a fair price in the local area which was extremely satisfying.

by - Verified Customer January 31, 2017

Helpful and on top of things.

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by - Verified Customer January 27, 2017

They did a great job.

by - Verified Customer January 20, 2017

Everything was good. The office was cold though.

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by - Verified Customer January 19, 2017

Satisfied

by - Verified Customer January 15, 2017

Caught a broke strut just in time! Awesome job! Drives smooth.

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by - Verified Customer January 08, 2017

Overall good.

by - Verified Customer January 05, 2017

It was hard to get an appointment for an oil change.

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by - Verified Customer December 30, 2016

Everything was good.

by - Verified Customer December 28, 2016

Timely, professional, and provided helpful information.

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by - Verified Customer December 19, 2016

Everyone is respectful and very informative.

by - Verified Customer December 02, 2016

Always a satisfied customer! If it's an oil change, tires being replaced, or a spark plug change, I've always been given a reasonable time to expect and the Edgewood, MD location meets it, it if not finishes before it's expected. The staff as a whole are kind explain everything to you. Prices are always fair.

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by - Verified Customer December 02, 2016

The mechanics are very knowledgeable and do excellent work. I know my car is in good hands and the prices for the work I get done is always reasonable.

by - Verified Customer December 01, 2016

Fast, friendly service at a fair price.

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by - Verified Customer November 30, 2016

Great.

by - Verified Customer November 30, 2016

The work they did was very quick and they were very respectful.

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by - Verified Customer November 21, 2016

The manger (Aaron) was superb. Quality and professional.

by - Verified Customer November 03, 2016

Great

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by - Verified Customer November 02, 2016

They always do a great job.

by - Verified Customer August 25, 2016

My service was great, however the air was not operating it was extremely hot and the shop had ants everywhere. I really commend the serviceman/woman, they still provided great service in a very uncomfortable condition.

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by - Verified Customer August 25, 2016

Excellent visit. Very professional and efficient.

by - Verified Customer August 17, 2016

Very professional and friendly.

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by August 16, 2016

it went well.

by - Verified Customer August 11, 2016

Efficient, friendly, and courteous.

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by - Verified Customer November 18, 2015

Great service and customer service. Reasonably priced.

by - Verified Customer November 16, 2015

Excellent staff. Detail oriented and they took time to explain problem with car and fixed it in a timely manner. Very professional.

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by - Verified Customer November 13, 2015

I was in and out.......I did not have to wait a long time. I am in the process of purchasing a new car and the Technician was very helpful with providing me information on that vehicle.

by - Verified Customer November 13, 2015

Customer support was great, they are very knowledgeable, rates are above fair.

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by - Verified Customer November 11, 2015

Better pricing than the competition, fast and friendly service.

by - Verified Customer November 10, 2015

Nice and knowledgeable.

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by - Verified Customer November 04, 2015

They have been satisfactory.

by - Verified Customer November 03, 2015

It was a great experience. Workers were down to earth and I was in and out.

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by - Verified Customer November 01, 2015

Friendly customer service, clean place. Quick service.

by - Verified Customer October 30, 2015

I knew that everything they said needed to be done actually needed to be done and I left a few things out to see if they would catch them and they did.

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by - Verified Customer October 28, 2015

Fast service and clean store.

by - Verified Customer October 25, 2015

They always take care of me in a professional way. They also give recommendations for the next time for service.

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by - Verified Customer October 16, 2015

Good service. I called the day before and gave the lady my information and she said she entered it in the system and the day I went in for my appt, they didn't have my information in the system and never had my appt either. Little frustrating but they took care of me anyway.

by - Verified Customer October 13, 2015

Good service.

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by - Verified Customer September 22, 2015

I was very pleased with the work.

by - Verified Customer September 15, 2015

They did an outstanding job.

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by - Verified Customer September 15, 2015

The desk person was very friendly and accommodating.

by - Verified Customer September 10, 2015

The customer service was excellent.

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by - Verified Customer August 28, 2015

They have been helpful to me in terms of services since I started servicing my car with them.

by August 21, 2015

The employees are very personable and the service is done in a timely manner.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Precision Tune Auto Care in Edgewood has been serving the local area since 2012. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "excellent”, “knowledgeable”, “professional”, “accommodating” and "helpful". This location features an experienced and well trained team of automotive professionals. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, Saturday business hours, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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