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Precision Tune Auto Care - 050-11

(410) 469-7060
91 Verified Reviews
ptune5011@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 2:00pm

ADDRESS

1992 West St
Annapolis, MD 21401 USA

AUTO REPAIR EXPERIENCE

  • Robert Tripp, Manager
  • Established 2015
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Master Auto Technician
  • 32 Years of Car Repair Experience

Precision Tune Auto Care - 050-11 Reviews

OVERALL RATING

91 Verified Reviews
5 stars
(52)
4 stars
(26)
3 stars
(2)
2 stars
(5)
1 star
(6)
by - Verified Customer November 01, 2017

Everything was great. All performed on time and at the cost quoted to me.

by - Verified Customer October 31, 2017

Been there twice for oil changes and always well run and 1st. class

by - Verified Customer October 19, 2017

Great experience replacing my tire sensor. Best price in the area. Robbie was responsive, helpful and thorough. Seemed honest and forthright. Will definitely go there again and recommend Robbie and his team.

by - Verified Customer October 15, 2017

it was great

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by - Verified Customer October 13, 2017

Excellent customer service, fair and honest pricing

by - Verified Customer October 03, 2017

My experience was great they found out what was wrong with my car and they fixed

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by - Verified Customer October 02, 2017

very good mechanical service, customer service great

by - Verified Customer September 24, 2017

Good

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by - Verified Customer September 20, 2017

Great shop great people

by - Verified Customer September 11, 2017

Staff was friendly but service took 2 hours for an oil change even though I was the only one there and had an appointment

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by - Verified Customer September 06, 2017

Excellent service. Fast and very fairly priced.

by - Verified Customer August 31, 2017

The staff at Precision Tune was courteous and helpful. The work was completed quickly.

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by - Verified Customer August 30, 2017

good

by - Verified Customer August 21, 2017

Refused to do my oil change, and still redeemed my coupon with out doing the work.

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by - Verified Customer August 21, 2017

Courteous, competitive pricing

by - Verified Customer August 17, 2017

The mechanic stated that I had a bad oil pan on my truck and refused to drain the oil and do an oil change. I used a groupon, that was redeemed before the truck was taken back, so I essentially lost that money. I will not be returning to this Precision Tune in the future.

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by - Verified Customer August 11, 2017

Wil be back!

by - Verified Customer August 10, 2017

Quick, car was clean, guy at desk was nice

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by - Verified Customer August 09, 2017

Except for not filling my windshield washer reservoir, the service was performed effectively at a good price.

by - Verified Customer August 08, 2017

I realized the day before a long trip I needed an oil change. I called Precision tune after seeing the abundance of good reviews online. They were able to fit me in that day. When I arrived with my 4 children the employee put on cartoons, gave out coloring books and crayons and invited me to have coffee. At that point they were already number one in my book. The work was done well and in a timely manner. All of the staff we interacted with were both pleasant and professional. While this shop isn't the closest to us we will certainly be returning. They made what could have been a stressful day a very pleasant experience.

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by - Verified Customer August 01, 2017

Groovy!

by - Verified Customer July 30, 2017

I will come back

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by - Verified Customer July 21, 2017

Bob, explained fully what they were going to do. This is my first time dealing with Percision tune, but not my last.

by - Verified Customer July 21, 2017

I was very satisfied with the job done. Will be back there for my next service. Thank you!

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by - Verified Customer July 17, 2017

Car was completed in a timely manner

by - Verified Customer July 06, 2017

Wonderful experience.

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by - Verified Customer July 02, 2017

My overall experience was very good. I did not wait long and everyone that I encountered, on the day of the work, was very friendly.

by - Verified Customer June 29, 2017

The manager was excellent in explaining any concerns and displayed patience in helping me to understand repairs which should be addressed.

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by - Verified Customer May 23, 2017

The owner/manager went above and beyond his required duties to make sure I was satisfied. They have gained a customer for life.

by - Verified Customer May 03, 2017

The manager Victor was respectable, but the mechanic that worked on my car is very disrespectful. My car had to go back twice, that is when i ended up just taking it to the Nissan dealership instead. My overall experience was disappointing and upsetting.

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by - Verified Customer April 28, 2017

This shop was great. The prices were very reasonable and all of the staff members were polite and helpful. I would definitely recommend this place.

by - Verified Customer April 25, 2017

Satisfied, will come back.

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by - Verified Customer April 17, 2017

They had one mechanic working and no synthetic oil for our oil change.

by - Verified Customer April 17, 2017

They were great all the way around from the time i walked in the door to the time i got in my car and pulled off!!! I will be back!

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by - Verified Customer April 09, 2017

The man at the front desk was so nice to me and assured me my experience would be quick. He was right. I was very comfortable in the waiting area and the staff seemed very professional.

by - Verified Customer April 04, 2017

I had a horrible experience I will never return.

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by - Verified Customer March 30, 2017

Amazing

by - Verified Customer March 30, 2017

Fantastic staff - thorough, efficient and very professional!

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by - Verified Customer March 29, 2017

Parking is very limited.

by - Verified Customer March 28, 2017

The shop was very helpful and friendly. Will definetly be back when/if I need repairs.

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by - Verified Customer March 21, 2017

My tires were not rotated as I requested & when I insisted on having the tires rotated it was done in less then 5 minutes?! The manager told me I really didn't need my tires rotated because the tires were wearing ok. My car smells of burning oil whenever I turn on the heater. The gave me a reminder for 3 months when my car uses synthetic oil which is every 5 months or 5000 miles... makes me question if they used the correct oil.

by - Verified Customer March 10, 2017

Had great reading material and TV, coffee, all clean and ready. Car was kept clean during work process. Manager was courteous.

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by - Verified Customer March 01, 2017

Thank you for a good service. Robby is an excellent manager. We received the best pricing and service in Annapolis.

by - Verified Customer February 24, 2017

Under new management. I already told friends to come here!!

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by - Verified Customer February 17, 2017

Fine

by - Verified Customer February 16, 2017

Everything explained and shown to me. Knew what to expect.

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by - Verified Customer February 16, 2017

Good deal.

by - Verified Customer February 09, 2017

They need to keep up the good work.

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by - Verified Customer February 05, 2017

I felt welcomed. Recommendations were made as to needed repairs w/time frames. Though I had my own coffee, I did appreciate that there was some available. I was handed the remote and could watch what I wanted (I chose Maury, I don't do news after 7 AM), and no one objected. The best part of my visit was that staff was respectful of 'my time frame', and got me in and out in as quickly as possible (I was only 5 minutes late for work). I will return to this location again, I was pressured to many times during the previous management, and eventually stopped going there.

by - Verified Customer February 05, 2017

I was having some issues with my service engine light and was unsure of the problem. The owner/manager Robbie was very kind. He was willing to do a general diagnostic (without charging me) to get an idea of what the problem was before proceeding with repairs and allowing me to decide what I wanted to do. He offered multiple options for remedy and I really appreciated it. He explained what was going on with my car very well and offered great patience. Due to his kindness and the repairs that were done, I plan to take my car back for additional maintenance work.

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by - Verified Customer January 18, 2017

These guys are great and will be going back!

by - Verified Customer January 15, 2017

Service was on time and job was done correctly.

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by - Verified Customer January 13, 2017

Great service, work done in a timely fashion and at a great price.

by - Verified Customer January 12, 2017

The manager, Robbie I believe, was very helpful and friendly.

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by - Verified Customer January 12, 2017

My experience with Precision Tune was wonderful.

by - Verified Customer January 11, 2017

Great Service . In and out quickly

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by - Verified Customer January 08, 2017

Was told I couldn't get an alignment to my front tires due to needing tie rods. I only went there for an oil change and alignment due to the fact that my REGULAR mechanic was booked but I called him afterwards to find out that he checked and said I would've been charged for unnecessary repairs that has been done not too long ago.

by - Verified Customer January 04, 2017

Good job on headlights.

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by - Verified Customer January 03, 2017

All good!

by - Verified Customer January 02, 2017

It was good.

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by - Verified Customer December 29, 2016

I needed a oil change. The new manager told me that I should come back later. When I came back the manager took my car, got it to a bay, changed the oil, and explained the time frame for my next service and repairs.

by - Verified Customer December 22, 2016

The front counter person was very polite, nice, and helpful. He describe to me what I needed and gave me a estimated price and it didn't exceed it. Great place for work.

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by - Verified Customer December 22, 2016

Manager very friendly and helpful. Work performed to expectations and on time.

by - Verified Customer December 08, 2016

Great service. Very friendly.

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by - Verified Customer November 15, 2016

The manager and technician were really nice and the work was done well. I asked and was advised about other work needed on my car.

by July 06, 2016

Very good.

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by - Verified Customer July 04, 2016

Quick service and very courteous.

by - Verified Customer July 04, 2016

It was fine, they were professional and it was good.

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by - Verified Customer July 01, 2016

Friendly and informative.

by June 30, 2016

My oil gauge started acting up after they changed my oil.

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by - Verified Customer June 30, 2016

Staff is knowledgeable and friendly.

by - Verified Customer June 29, 2016

They did what they were supposed to do, I asked for an oil change and they got it done.

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by - Verified Customer June 26, 2016

Oil change & brake light bulb, great service.

by - Verified Customer June 24, 2016

The mechanic and the service guy out front were both as nice as can be.

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by - Verified Customer June 24, 2016

They charged up my air conditioning up with freon. Everything was fine. Everyone was nice and very cordial.

by June 23, 2016

Excellent service. Mechanic pointed out the problem with auto and recommended appropriate fix. I'm pleased with results.

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by June 21, 2016

It was alright. It wasn't the best service I have had but they were just opening back up so I understand.

by - Verified Customer June 19, 2016

The service was excellent.

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by - Verified Customer June 16, 2016

It was very nice. Nice customer service. They made it easy for me and it was quick service. I will always take my car back to Percision Tune.

by - Verified Customer June 14, 2016

Everything I asked for and more great service very nice people working there and very clean and organized.

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by - Verified Customer June 14, 2016

Great and honest customer service.

by June 13, 2016

It was quick.

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by - Verified Customer June 09, 2016

The best service I have ever had car related.

by - Verified Customer May 31, 2016

I only had an oil change done and it was perfectly okay and I had no problems.

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by - Verified Customer May 24, 2016

It was okay, a little slow. The employees are nice.

by - Verified Customer April 21, 2016

Service was performed quickly, and efficiently, required minimal wait. I am really satisfied. I go there all the time for oil changes and oil repairs.

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by - Verified Customer March 20, 2016

Good service. Knowledgeable mechanics.

by - Verified Customer March 20, 2016

It was good. The time it took to do the job.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

The West Street location of Precision Tune Auto Care has been serving the local community under the current ownership since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “honest”, “courteous”, “knowledgeable” and "professional". This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable, We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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