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Precision Tune Auto Care 043-30

(757) 525-2264
103 Verified Reviews
ptac04330@precisionac.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

12477 Jefferson Ave
Newport News, VA 23602 USA

AUTO REPAIR EXPERIENCE

  • John Blumenstein, Manager
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 30 Years of Car Repair Experience

Precision Tune Auto Care 043-30 Reviews

OVERALL RATING

103 Verified Reviews
5 stars
(66)
4 stars
(19)
3 stars
(6)
2 stars
(1)
1 star
(11)
by - Verified Customer August 30, 2017

Great people and great work

by - Verified Customer August 30, 2017

very nice people

by - Verified Customer August 24, 2017

Took 5 weeks to get an oil change... can't make an appointment so every time I tried to bring my vehicle in it was some excuse after another as to why they couldn't do it that day.

by - Verified Customer August 22, 2017

They were all absolutely amazing. One guy that workEd on my car even replaced missing screws to my car. Thank you so much

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by - Verified Customer August 21, 2017

I believe the labor and custmomer service was great.

by - Verified Customer August 18, 2017

Krystal is awesome. She's & the guy at the desk deserve a raise. Seriously

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by - Verified Customer August 16, 2017

I went to get my oil changed and everything went fine as far as that goes, but I did not receive the tire rotation or get my fluids topped off as promised

by - Verified Customer August 10, 2017

Thanks for your honestly

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by - Verified Customer August 09, 2017

Good.

by - Verified Customer August 08, 2017

Car broke down week after oil change

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by - Verified Customer August 06, 2017

Amazing service! They were so nice, friendly, and professional. They are my new service location.

by - Verified Customer August 01, 2017

It was ok

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by - Verified Customer August 01, 2017

The people at the shop were nice but the prices are too high. I've had a tire patch done for cheaper at other shops than a plug from this company. I only used this company because I was in a rush.

by - Verified Customer July 31, 2017

It was fast friendly and easy came in got what I needed done. Dropped my car off and they told me it would be an hour or two they called me before I even got back to my house they were that fast. 10/10 thanks for the service

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by - Verified Customer July 31, 2017

Great service, I will return in the future if needed.

by - Verified Customer July 27, 2017

I had my headlights restored. They look clear and wonderful.

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by - Verified Customer July 21, 2017

Excellent experience here! The mech pointed out things to me and explained in detail about how I can get certain maintenance cost cut in half. I wouldn't mind bringing my car back here.

by - Verified Customer July 16, 2017

Acted very professional and was quite knowledgeable about my car issue.

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by - Verified Customer July 13, 2017

Nice people

by - Verified Customer July 11, 2017

I had been looking everywhere for a state inspection and nobody ever had time to fit me in with my work schedule. Precision Tune got me in immediately and were super quick and efficient. Life savers! Wish I would've gone there first.

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by - Verified Customer July 04, 2017

Polite customer service, clean, air conditioned waiting room. Fast service.

by - Verified Customer July 04, 2017

My first choice for all my services

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by - Verified Customer June 26, 2017

I bought a Groupon for a headlight restoration. It didn't take long and when i came out, i literally laughed with joy that my headlights looked new again.

by - Verified Customer June 25, 2017

Service was great!

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by - Verified Customer June 20, 2017

Everyone was friendly and helped a great deal. My windshield looks great and I am very satisfied.

by - Verified Customer June 12, 2017

We take our cars here whenever they need maintenance. Friendly service.

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by - Verified Customer June 12, 2017

Excellent.

by - Verified Customer June 01, 2017

Everything was fine.

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by - Verified Customer May 19, 2017

Opened at 8, I was there at 7:50, 4th in line for service. In for brake concern primarily, secondary inspection sticker. I requested to be informed about brakes prior to any other service, inspection sticker removed prior to being after informed about brakes. Initially, I was told services would be completed in an hour, hour and a half at the most. Car was not completed until after 12. Patrons before me left 2-3 hours before me. Then I was told only x amount of people working, very poor customer service. I feel taken advantage as well as being treated extremely rudely. I spent approx $300. No plans to return.

by - Verified Customer May 18, 2017

I really appreciate The service here. I was waited on right away and i was told what was wrong with my car and was explained exactly what needed to be done but i was charged anything until i agreed on the work. Great price too. You guys were very fast and curtious. May God Bless you for the honest service.

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by - Verified Customer May 12, 2017

Had issues with previous store diagnosis of engine issues, blue has gone above and beyond to make things right. Great manager, thank you for the time spent.

by - Verified Customer May 05, 2017

Since I spoke with the manager, the problem has been resolved.

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by - Verified Customer May 05, 2017

Excellent service

by - Verified Customer May 01, 2017

Precision Auto is a great auto shop with a friendly staff you can trust.

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by - Verified Customer April 28, 2017

We had a tire blow out traveling though Virginia from out of state. This shop was a great choice to replace my tire! I called before coming and all the staff was friendly and promised a quick repair time in which they definitely delivered! Very satisfied customer!

by - Verified Customer April 20, 2017

They took care of me.

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by - Verified Customer April 18, 2017

It was good.

by - Verified Customer April 17, 2017

Great service & super quick.

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by - Verified Customer April 14, 2017

Crystal is great! She's kind and honest. I had a great time sitting and talking to her.

by - Verified Customer April 12, 2017

Very corrie courteous staff, work was done timely, overall great experience.

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by - Verified Customer April 09, 2017

Very friendly staff. Service was quick and efficient!

by - Verified Customer April 07, 2017

The front desk rep is very professional!!

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by - Verified Customer April 04, 2017

I waited in shop while my vehicle was being worked on. Front desk person was pretty rude on a few phone calls. And liked to talk bad about customers once she was off the phone. Which I found very off putting. She was nice to customers in shop though.

by - Verified Customer April 03, 2017

Probably the most honest, no-BS auto repair shop I've been to.

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by - Verified Customer April 02, 2017

Everything went well, except for the time issue.

by - Verified Customer March 30, 2017

Great service & great price. Definitely will return.

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by - Verified Customer March 30, 2017

Excellent service the guys in the shop for very respectful and my car got done in 30 minutes for an hour job.

by - Verified Customer March 28, 2017

Crystal and the team there in Newport News were awesome in assisting me in buying a new vehicle. I'm from GA and trusted them to check it out thoroughly and they did great. We bought the car!

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by - Verified Customer March 24, 2017

Good service. Used a coupon.

by - Verified Customer March 24, 2017

The staff was kind and very professional. I tell all my friends to come here.

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by - Verified Customer March 24, 2017

Great service and excellent management.

by - Verified Customer March 22, 2017

all good.

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by - Verified Customer March 16, 2017

Everything was good.

by - Verified Customer March 15, 2017

It was a great experience.

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by - Verified Customer March 10, 2017

On would recommend this shop to everyone!

by - Verified Customer March 10, 2017

Good experience, fair price. Like the Groupon offer.

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by - Verified Customer March 09, 2017

solid work as usual.

by - Verified Customer March 03, 2017

Excellent headlight work.

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by - Verified Customer February 27, 2017

Great service!

by - Verified Customer February 24, 2017

I do not feel like the shop worked on my behalf.

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by - Verified Customer February 17, 2017

I would just suggest better communication regarding the time the car will be ready so the owner of the car can make arrangements to get to work etc.

by - Verified Customer February 16, 2017

Original price was increased and I feel misled and wouldn't had gone to this shop if I knew before.

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by - Verified Customer February 05, 2017

I'll be back.

by - Verified Customer February 03, 2017

They did a great job. They were quick, efficient, and did not try to sell me unneeded services or items.

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by - Verified Customer January 27, 2017

Great place to take your car for service or repair.

by - Verified Customer January 12, 2017

I took the car in for an oil change which included rotating tires which was not done. She said that the tires are feathered. Also said I had a oil leak on right cover. I took the car to another auto service and asked them to check my tires and to see if I had a right cover leaking. In both cases was not true. I used to do my own maintenance on cars but my age is not allowing me to do it any more. When I first started using your services with all of my vehicles it was great but now is not to my standard.

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by - Verified Customer January 11, 2017

The location is out of the way for me given I live in Virginia Beach. I had found a coupon and it was convenient to take advantage of since I was in Newport News that day.

by - Verified Customer January 02, 2017

Pleasant atmosphere, respectful workers. Crystal the service manager ensures you know what is to be done.

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by - Verified Customer December 25, 2016

Pleasant atmosphere, respectful workers. Crystal the service manager ensures you know what is to be done.

by - Verified Customer December 16, 2016

Very bad experience.

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by - Verified Customer November 30, 2016

The shop did a great job with my car. The only thing I would say I have an issue with is that my check engine light keeps coming on after I keep bring it back to the shop.

by - Verified Customer November 27, 2016

Car overheated night before. They looked at it right away. Called with problem and solution. Called when it was ready. Running great. Blue and Crystal are always very nice to me.

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by - Verified Customer November 24, 2016

Some pricing a little high, diagnosis and issues described accurately and not seemingly padded.

by - Verified Customer November 21, 2016

Excellent

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by - Verified Customer November 08, 2016

Blue and his daughter always take fantastic care of my entire families cars. Very professional and nice!

by - Verified Customer August 25, 2016

Excellent customer service with consideration for my time.

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by - Verified Customer August 13, 2016

The whole staff was great knowledgeable knew what they were doing.

by October 22, 2015

They did good job with a good price.

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by - Verified Customer October 14, 2015

I know I'm getting very good service here because I always call around to other places before I get any work done on my Jeep. I am very pleased with every one here!

by - Verified Customer October 09, 2015

The staff was friendly and knowledgeable.

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by - Verified Customer October 08, 2015

Great customer service, great price, professional work.

by October 05, 2015

The manager seems a little brief in his interaction. Quoted me a much higher price than the front desk person I spoke with earlier.

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by September 18, 2015

Customer service is poor.

by September 18, 2015

Quality work, decent price.

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by - Verified Customer September 15, 2015

The have been working on my cars since 1995.

by - Verified Customer September 04, 2015

Great service.

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by September 03, 2015

Poor customer service.

by - Verified Customer August 31, 2015

The staff always accommodates us in a timely fashion. They communicate with us while fixing the problem we have or the service we need performed on our vehicles. We have sent many people there in the past 6 years.

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by - Verified Customer August 31, 2015

I have been going to Precision Tune Auto care for my Truck several years know and always have had great service and the Manager who operates that location always gives me great customer service please recognize him as a value employee he is one of a kind.

by August 21, 2015

Blue and his team are always professional.

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by - Verified Customer August 17, 2015

Friendly, not pushy but helpful.

by - Verified Customer August 17, 2015

They always do the job right the first time.

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by - Verified Customer August 14, 2015

Techs are very knowledgeable and do great work.

by - Verified Customer August 07, 2015

I really like the employee's there. Crystal is funny, direct and to the point. She is very knowledgeable. Its great to hear answer every question people have when they call.

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by August 05, 2015

I enjoyed the service I received.

by - Verified Customer August 04, 2015

I like your service.

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by - Verified Customer July 29, 2015

Great service good people.

by - Verified Customer July 28, 2015

The service was good and quick, but communications of the work required could be better.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
95

The Newport News location of Precision Tune Auto Care has been serving the local community since 2010. This location features a team of experienced and well trained automotive professionals who are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Recent customers describe this team to us as “knowledgeable”, “professional”, “friendly”, and “accommodating”. A local shuttle service, early bird drop off, Saturday busbies hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Wireless Internet

MESSAGE FROM THE SHOP

In 2010 a new automotive repair and maintenance team landed in town. Precision Tune Auto Care is located right off of Route 64 on Jefferson Avenue, near the Newport News/Williamsburg Airport and across the street from the Ferguson Company Headquarters which is the home to more than 1,000 company employees. Our team of skilled technicians will have your vehicle flying down the road in no time.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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