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Precision Tune Auto Care 030-39

(763) 600-7491
122 Verified Reviews
ptac03039@precisionac.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

896 County Road 10 NE
Spring Lake Park, MN 55434 USA

AUTO REPAIR EXPERIENCE

  • Rollie Johnston, Manager
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 85 Years of Car Repair Experience

Precision Tune Auto Care 030-39 Reviews

OVERALL RATING

122 Verified Reviews
5 stars
(54)
4 stars
(35)
3 stars
(12)
2 stars
(9)
1 star
(12)
by - Verified Customer June 13, 2017

Friendly, fast and convenient service.

by - Verified Customer June 08, 2017

The work I requested wasn't done because I needed some other work done first. I didn't know this, but the shop manager explained it to me, and was very thorough.

by - Verified Customer June 01, 2017

Friendly, quick, explained EVERYTHING.

by - Verified Customer May 30, 2017

I went in for an oil change and was told it would be done earlier than it was - which made me late for work - others were disappointed as well.

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by - Verified Customer May 25, 2017

They were very professional friendly the price was reasonable and the service was great. Thanks - I like this shop and I will strongly recommend to my friends.

by - Verified Customer May 24, 2017

Great- Staff was very helpful and quick. I was not pressured to do any other repairs- as they have tried to do in the past.

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by - Verified Customer May 23, 2017

Great service

by - Verified Customer May 11, 2017

Raley, not sure if I spelled that correctly, was very helpful. He was very professional and I felt like he went above and beyond to help me understand what was going on with my car and what was important to take care of first. I will definitely make this my go to store if I want to fix anything in my car.

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by - Verified Customer May 10, 2017

The shop was a day late after I said they could take an extra day because i was unable to pick up my truck until the following day. They then replaced a fuel filter without informing me and when they replaced my gas tank the fuel filler neck leaked.

by - Verified Customer May 10, 2017

Good customer.

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by - Verified Customer May 07, 2017

Front end alignment.

by - Verified Customer May 03, 2017

Rollie got me in right away for an oil change and his staff did a great job at a great price. I will be back soon. Thank you.

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by - Verified Customer May 03, 2017

The waiting area was clean and comfortable. I was greeted right away when I walked in and the staff there are very helpful. Everything was explained to me and a quote was given before I approved of any service. I would definitely recommend and return!

by - Verified Customer April 27, 2017

Great price for a oil change.

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by - Verified Customer April 24, 2017

Great shop, people, and prices, thank you!

by - Verified Customer April 19, 2017

We have used this shop before and were pleased.

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by - Verified Customer April 17, 2017

Everything was good.

by - Verified Customer April 14, 2017

Everything went well!

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by - Verified Customer April 07, 2017

Good experience.

by - Verified Customer April 06, 2017

The staff was nice to their customers.

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by - Verified Customer April 05, 2017

Good

by - Verified Customer April 02, 2017

Took car in for oil change and was informed of needed repairs. Decided to get suggested work done. Shop was very busy that day and I was not expecting car to be ready at exactly 3:30 so made arrangement to come later at 5 PM. I did expect to have all work done explained to me and didn't get that. Only got some details when I asked. Was satisfied with competitive prices!

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by - Verified Customer March 31, 2017

Good Experience.

by - Verified Customer March 29, 2017

I went in for an oil change, but was made aware of a brake light that wasn't working. They checked the tire pressure for free. I think something else was done too, but can't recall what it was. Regardless, I was totally satisfied with the service provided.

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by - Verified Customer March 24, 2017

Ladies... this is a shop that a woman could be confident getting an honest inspection or problem repaired without being taken advantage of or talked down to. They were informative, thorough and no pressure sales!! I'll go back again!

by - Verified Customer March 24, 2017

Great Service.

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by - Verified Customer March 22, 2017

It was good.

by - Verified Customer March 19, 2017

thanks.

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by - Verified Customer March 17, 2017

First oil change in MN, great customer service and complimentary treats.

by - Verified Customer March 16, 2017

It was fine. I got a heads up regarding some work that need to be done. regrettably, I was unable to pay for the service so I had to put that off for a later date.

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by - Verified Customer March 07, 2017

Mechanic who worked on my car was very knowledgeable and friendly.

by - Verified Customer March 02, 2017

Satisfied.

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by - Verified Customer February 27, 2017

Came in for brake check being there was a loud noise coming from the wheel area. They told me that I needed front brakes and rotors done and will need back ones done at a later time. Fine, then they wanted to charge me $468 just to have the front ones done. I don't think so. They charge WAY too much. I went and purchase the rotors for $170 and did them myself.

by - Verified Customer February 20, 2017

nice job.

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by - Verified Customer February 20, 2017

The first time I was in I had an appt. Almost 2 hrs later my car still was not taken in. Customers coming in after me were getting done before I did. Upset me so I cancelled and went back another day.

by - Verified Customer February 08, 2017

Awesome, straight, and honest.

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by - Verified Customer February 07, 2017

I was satisfied with the skills of the management and work done.

by - Verified Customer February 07, 2017

1 1/2 hours for oil change. Shop very disorganized. Personnel doesn't know what they are doing. Had to reset oil change mileage myself.

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by - Verified Customer February 06, 2017

The staff was friendly and reasonably priced. Will gladly go back.

by - Verified Customer February 03, 2017

They did an excellent job.

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by - Verified Customer February 03, 2017

Always well taken care of here! Thanks guys!

by - Verified Customer February 02, 2017

It was ok, I felt they wanted me to buy the tire rotation.

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by - Verified Customer January 30, 2017

Always great service from start to finish.

by - Verified Customer January 27, 2017

It was good.

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by - Verified Customer January 27, 2017

Excellent service.

by - Verified Customer January 27, 2017

Excellent

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by - Verified Customer January 24, 2017

Doug was very helpful and explained everything that needed to be done to my son.

by - Verified Customer January 22, 2017

Great experience! Hope next time my car has issues I'm near them!

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by - Verified Customer January 19, 2017

Took a lot longer than I was told just for an oil change and I was pressured into getting other repairs done that I didn't want or need done at the time of service and the guy was very rude.

by - Verified Customer January 18, 2017

Well pleased with the service.

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by - Verified Customer January 18, 2017

Great service.

by - Verified Customer January 17, 2017

Good, will come back.

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by - Verified Customer January 15, 2017

Thank you!

by - Verified Customer January 08, 2017

They took me right in! It was a last minute decision. I am very grateful for that and it was finished before there estimated time.......awesome!!

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by - Verified Customer January 04, 2017

Super efficient and friendly service!

by - Verified Customer December 29, 2016

Nice job, thank you.

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by - Verified Customer December 22, 2016

Excellent.

by - Verified Customer December 19, 2016

Nice team.

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by - Verified Customer December 19, 2016

I'm very disappointed that this shop feels the need to sneak in costs without letting me know. The only way I saw, was I looked over my bill. I was charged $1 for putting air in my tires and an additional $1 for filling my wiper fluid. I get it's only a minor charge but, at least tell me or offer the charge. Don't just sneak it in my bill!

by - Verified Customer December 19, 2016

Not as customer-oriented with the new crew.

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by - Verified Customer December 18, 2016

I brought my car in because the windshield washers weren't working. They never said anything about what if anything they were going to do with it. I eventually asked what was going on after an hour or so, it was only then that I learned they were having some sort of problem. I might not have been so irritated had they told me what was going on earlier. The bathroom was disgusting! It clearly hadn't been cleaned in awhile. I used to really like this store but things have changed for the worse. I doubt I'll be back.

by - Verified Customer December 16, 2016

Very good service as always.

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by - Verified Customer December 15, 2016

It was okay.

by - Verified Customer December 09, 2016

An hour and a half for an oil change with an appointment is ridiculous and a waste of my time.

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by - Verified Customer December 06, 2016

It was good. I will be back.

by - Verified Customer December 05, 2016

They like to give you the run around.

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by - Verified Customer December 02, 2016

I think the cost for repair was to high.

by - Verified Customer November 25, 2016

I was not asked what type of oil change nor what oil I prefer. It slipped my mind and I thought about calling to make sure they used the correct oil but I've been there before and knew everything was on file. They didn't use synthetic oil because I didn't ask. Reps should always ask what kind and type of oil change for upgrade purchases. I was told they would have to charge me for another oil change if I wanted synthetic. I will never return to that store again. A simple question could have avoided my negative satisfaction.

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by - Verified Customer November 24, 2016

What I expected.

by - Verified Customer November 18, 2016

Work was fine.

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by - Verified Customer November 17, 2016

I went in for a nail in my tire and was recommended to go here. However, I paid $15.00 more then the person that recommended me.

by - Verified Customer November 16, 2016

Explained what was wrong and corrected the problem.

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by - Verified Customer November 16, 2016

The oil change price cannot be beaten. They finished the work while I got a haircut next door!

by - Verified Customer November 09, 2016

Everyone is amazing here! We are very grateful for their hard work and service! They also have amazing customer service! I brought our two vehicles in for oil change's plus our three children and it went well. I am grateful for the affordable oil change price currently! We definitely go back! Thank you!

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by - Verified Customer November 08, 2016

felt that I knew more about cars than he did. He was trying to get me to get all of this extra work done when all I wanted was a oil change. My family has always had problems at Precision Tune.

by - Verified Customer November 04, 2016

Told a different price over the phone than in person.

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by - Verified Customer November 02, 2016

it was very good they do a very great job on my cars.

by August 27, 2016

Good!

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by - Verified Customer August 25, 2016

Lied to and out a lot of money because of it.

by - Verified Customer August 25, 2016

Satisfied!

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by August 25, 2016

Good service.

by - Verified Customer August 24, 2016

Finished in a timely manner and were very nice.

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by - Verified Customer August 23, 2016

It was clean, people were helpful and friendly, car was fixed in a reasonable amount of time.

by - Verified Customer August 19, 2016

I've gone to this Precision Tune for years. I find them to be very honest and trustworthy.

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by August 16, 2016

Dropped the car off at night, after hours, with request for oil change and brake inspection. Disappointed with how long it took them to contact me the next day. They eventually called and left a message and asked why I needed a brake inspection - if they had looked at my record, they would have seen that it was recommended for several reasons the last time I had been in. Once they actually started working on the car, the day was half over. Ultimately satisfied with the work, but it seemed as though they it was put on the back burner even though I had it in the night before with detailed instructions. They also performed some work that was never authorized. Ordinarily, this would prompt me to look for a new shop, but they stated it was necessary to perform other work that was ordered. They still should have outlined that beforehand.

by August 12, 2016

Recently purchased new tires and had some other maintenance done. All completed on time and price was competitive.

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by - Verified Customer May 19, 2016

Had a front end alignment done after having a new rack and pinion. I was informed a tire rotation was recommended, had it done and now my car drives amazingly. Fair prices and polite staff.

by - Verified Customer May 18, 2016

Good, polite customer service.

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by - Verified Customer May 17, 2016

Very polite and helpful manager. All employees are great.

by - Verified Customer May 17, 2016

Work was done on time, no upsell was pushed. Additional repairs were ranked in order of necessity, and just recommended within a general time frame.. All work done was thoroughly explained, and afterwards someone familiar with my make/model car confirmed that it was indeed an involved repair. Not that I didn't believe them, but having independent confirmation is nice. And they are convenient, friendly and reasonably priced, able to get the work done in a timely manner.

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by - Verified Customer May 13, 2016

Was greeted and asked what needed to be done. Then was explained what needed repairs.

by February 09, 2015

They were able to identify additional issues.

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by February 09, 2015

I had to wait a couple days for the part to get in. The price was quite expensive but they did a good job.

by - Verified Customer February 08, 2015

Great customer service.

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by - Verified Customer February 08, 2015

They are helpful and friendly. They gave me future advice on what could be done for the vehicle.

by - Verified Customer February 08, 2015

I have absolute trust in the manager and in the lead technicians. They've provided consistently good service and prices for me over the past 15 years. Services are done in a timely manner, done correctly the first time and no problems after repairs are made. If any problems are found afterward, they have been taken care of immediately.

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by - Verified Customer February 08, 2015

Last time, I waited a long time for an oil change. He let me keep the coupon for next time for the oil change.

by - Verified Customer February 07, 2015

They took care of my needs. I had a problem with one of the oil changes I had done, and they fixed it without any questions. They were very apologetic and did a good job. They fixed my brakes, and they did a great job of that. I've been going there for a long time, and I trust them. They don't force anything on me.

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by - Verified Customer February 06, 2015

They service all three of my vehicles, they are great.

by - Verified Customer February 06, 2015

The guys are honest and have a good explanation of what is going on.

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by February 05, 2015

I spent a lot of money there. I paid more than I needed to.

by February 05, 2015

They're sometimes not always the most friendliest or affordable.

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by - Verified Customer February 05, 2015

I like their service but then they kind of short ended me a little bit too, that is why it is only an eight. When they do something they do it right but I feel they short ended me a bit. The first time I went there I had my windshield wipers replaced and then two or three days later it was broken and they charged me full price for another.

by - Verified Customer February 04, 2015

I like the work they do, they get the work done quickly.

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by - Verified Customer February 04, 2015

The guy that talks to me is very nice, and they get the job done really fast. I was only in there for probably 15 minutes for an oil change. I was really surprised.

by - Verified Customer February 03, 2015

The staff is very friendly and knowledgeable and they do what they can to get my car fixed.

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by February 03, 2015

It cost so much.

by - Verified Customer February 03, 2015

They are very friendly, knowledgeable and I have been there a lot in that past few years because my car is very old.

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by - Verified Customer February 03, 2015

They stand behind what they do. We had a problem and brought it back. They fixed it without a charge.

by February 02, 2015

It's fine for oil changes, but anything else, I don't really trust their opinion. I often get told something is dirty, and then another mechanic will look at it and say it's fine.

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by February 02, 2015

They're usually booked. You usually have to have an appointment to have work done.

by - Verified Customer February 02, 2015

It was convenient because they're very close to my house. People were nice and friendly.

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by - Verified Customer February 02, 2015

They explain everything, they are very courteous and helpful.

by February 01, 2015

It is near my house,and it is convenient.

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by February 01, 2015

They are an honest company. They come and tell you what is wrong with your vehicle and what needs to be done.

7 verified customers did not leave comments but provided these ratings:
by Jeff, David
by Sarah
by Nicole, Vickie, Karen
by Brady

RepairPal Scorecard
90
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
95

The Spring Lake Park location of Precision Tune Auto Care has been serving the local community since 1996. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “knowledgeable”, “courteous”, and “honest”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important – that’s why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care…bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You. Call today 1-800-GET-TUNE, or visit us online: http://www.precisiontune.com/SpringLakeParkMN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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