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Prairie Road Automotive

(541) 833-9134
190 Verified Reviews
pra@prairieroadautomotive.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

89925 Prairie Rd
Eugene, OR 97402 USA

AUTO REPAIR EXPERIENCE

  • Lucas Filley, Manager
  • Established 2001
  • 3 Auto Repair Mechanics on Staff
  • 46 Years of Car Repair Experience

Prairie Road Automotive Reviews

OVERALL RATING

190 Verified Reviews
5 stars
(131)
4 stars
(36)
3 stars
(14)
2 stars
(5)
1 star
(4)
by - Verified Customer November 06, 2017

Unless I move or something catastrophic occurs, I plan on being a lifelong customer.

by - Verified Customer October 30, 2017

Very friendly staff. They took me to work and picked me up, which was greatly appreciated

by - Verified Customer October 30, 2017

The staff and owners are friendly and professional. I also appreciate the courtesy ride service.

by - Verified Customer October 30, 2017

Satisfied

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by - Verified Customer October 29, 2017

I won't be going back there again!

by - Verified Customer October 26, 2017

Customer of Victor's.
Very impressed with Prairie Road Automotive's service. Friendly and accommodating. Husband (deceased) and friends used/use this service so came well recommended even before
Victor left.
Good meeting all and visiting with you, Laurie.
Thank you!

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by - Verified Customer October 25, 2017

Had a starter replaced in an old car and it cost $345 that is just crazy and I should have just done it myself. On a good note they get the job done and do good work I just don't agree with the price on this particular fix.

by - Verified Customer October 22, 2017

They were outstanding and extraordinary steps outside the ordinary to locate the problem and fix it

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by - Verified Customer October 15, 2017

They always do a great job, and I like doing business with them.

by - Verified Customer October 04, 2017

Thanks!

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by - Verified Customer September 28, 2017

Customer care was EXCELLENT. Repair on our vehicle was completed on time and at a fair price. We will be return customers.

by - Verified Customer September 19, 2017

A transmission digital checkout and zero $$ cost....great.

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by - Verified Customer September 19, 2017

I took my car in for a scheduled repair but the parts were not there so the service could not be completed.

by - Verified Customer September 13, 2017

I was very pleased with the time, the estimate was accurate, and the people were very friendly and patient in answering all of my questions.

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by - Verified Customer September 12, 2017

In addition to having good work done at a fair price, I always enjoy my interactions with PRA staff. I not only appreciate the convenience of transport to/from PRA, it's fun to catch up with Lori who's usually driving me. Lucas, Aaron and Caleb are always great to work with and interesting to talk to; recently all three (with another male staff person whose name I cannot remember) spontaneously collaborated in educating me about my options for increasing the light from my headlights.

by - Verified Customer September 06, 2017

Basic car total check up to identify possible unknown problems. Great job. Very informative. Thank you!

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by - Verified Customer September 06, 2017

Family owned and I love that!! Only place I'll take my car!

by - Verified Customer August 30, 2017

I had a good experience at your shop and look forward to working with you guys in the future!

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by - Verified Customer August 13, 2017

The work was done very professionally and at a reasonable time frame. The staff were very professional and explained the work they did in great detail. I feel that they are very honest and took good care of my car. I will go to them for routine oil changes and checkups in the future.

by - Verified Customer August 13, 2017

I liked the service...They were frendly and professional.

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by - Verified Customer August 10, 2017

We always have great service and never take our vehicles anywhere but Prairie Road Automotive.

by - Verified Customer August 01, 2017

I appreciate the extra effort Lucas put in. They were short staffed & I got 'missed' but he came and got my car and stayed late to get me taken care of. I really appreciated it.

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by - Verified Customer July 27, 2017

As usual great service

by - Verified Customer July 27, 2017

Nice to be treated with respect. Not treated as a dumb female to be taken advantage of. Very up front with me.

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by - Verified Customer July 27, 2017

I discovered PRA a few years back when they were Dan Bryant Automotive. They had glowing reviews so I took my vehicle there. One of the first things I noticed was how friendly and personable the entire staff was. They were thorough in explaining what was going on with my vehicle and I did not feel pressured into paying for additional repairs, etc. (Something I was very used to dealing with other repair shops) While they are not the cheapest, like anything in life you really do get what you pay for! The peace of mind I get from knowing the quality of their work, their honesty and their friendly demeanor are more than worth it! I feel like I am part of their family now as they know me by name!

by - Verified Customer July 25, 2017

Great

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by - Verified Customer July 24, 2017

Your auto shop explained the problem and quoted a price to me. They also repaired my Rav-4 on time. Thank You, Mike

by - Verified Customer July 24, 2017

enjoy the people

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by - Verified Customer July 18, 2017

Excellent service.

by - Verified Customer July 16, 2017

Will continue to use service

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by - Verified Customer July 13, 2017

Nice place to work with. Like everywhere just be clear about your need and your request.

by - Verified Customer July 11, 2017

Indications of tune up issues by gap of old plugs. Replacements so far seem to be working good.

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by - Verified Customer July 10, 2017

Thank you for always providing us with excellent service.

by - Verified Customer July 10, 2017

Went there to have an oil change. We waited inside and read the paper and talked to the guys inside. We trust them with our car and we don't feel we are getting something done that really doesn't need to be done.

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by - Verified Customer July 09, 2017

Great job.....if I need help again, I will return there.

by - Verified Customer June 29, 2017

Expert service advisor. Did not go over estimate. Went below estimate. Very honest shop. Will take additional work there if needed.

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by - Verified Customer June 29, 2017

Oil change done. They give it a thorough going over while it's there.

by - Verified Customer June 26, 2017

Very friendly and they explained every thing to me.

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by - Verified Customer June 25, 2017

Fantastic work

by - Verified Customer June 20, 2017

When I got my car back after almost 2weeks it engine light came on next day and then ultimately overheated again after they allegedly put in a new water pump and etc... I had written them to checks for payment and after it overheated I requested they not catch the second check but they did it in anyway and car still not fixed.

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by - Verified Customer June 20, 2017

Excellent work

by - Verified Customer June 14, 2017

They are awesome.

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by - Verified Customer June 11, 2017

Our vehicle is 30 years old so the shop tried to get the needed part from a junk yard but the first part was damaged. We found the correct , original part online for a lot less money, but the shop wouldn't order it and had us order it. When we picked up our finished vehicle, on the drive home, we noticed they had knocked off our rear view mirror & just left it laying on the floor. We feel they could have easily glued it back on the windshield with automotive glue they probably have in stock. Instead, nothing was mentioned.

by - Verified Customer June 08, 2017

The staff was great love, the shuttle service, everybody is really good people.

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by - Verified Customer May 24, 2017

Thank You !! Lucas & Crew.

by - Verified Customer May 21, 2017

I have total confidence in this shop. Office staff is friendly, professional and understanding of your concerns. The mechanics are certified and knowledgeable of automobiles. They never do any work to you vehicle without prior authorization from the owner.

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by - Verified Customer May 21, 2017

The fellas at PRA did a fantastic job. My quarter million mile truck drives like new.

by - Verified Customer May 21, 2017

Thanks for your excellent advice and service!

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by - Verified Customer May 18, 2017

Good job.

by - Verified Customer May 14, 2017

Great service, communication and friendliness. Would definitely use them again in the future.

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by - Verified Customer May 14, 2017

Excellent Service, always appreciate everything you all do, thank you!

by - Verified Customer May 07, 2017

The staff was professional and the repair was completed before the estimated date.

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by - Verified Customer May 03, 2017

They do great work. They have always been fair and straight forward.

by - Verified Customer May 03, 2017

Had relatives visiting for a family reunion at the coast. Truck was needed for this and was having an issue the day before. Prairie Road got the vehicle in immediately and back to us for our long planned trip. Thanks so much.

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by - Verified Customer May 01, 2017

Everyone was helpful and kept me updated on the progress.

by - Verified Customer April 26, 2017

I am very glad that you were able to find and fix the problems on my jeep. I just wish that it would have been properly diagnosed the first time I took it to your shop as it would have saved me a little mulla. That said I have recommended you to my Father and he has had work done there since and also has an appointment to bring his wife's car in next week as well.

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by - Verified Customer April 25, 2017

Shop was clean, people were nice and would I come back? YES. Thank You.

by - Verified Customer April 25, 2017

Prairie Road Automotive has always done an amazing job all around! Professional, timely, they offer rides if you need one and they are a local family owned shop I am proud to support.

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by - Verified Customer April 19, 2017

Great service, as always.

by - Verified Customer April 16, 2017

Service.

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by - Verified Customer April 05, 2017

Did what I needed to fix the vehicle myself.

by - Verified Customer April 04, 2017

You did very well. We'll be back!

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by - Verified Customer April 02, 2017

Just a little snag on getting the part, but they communicated and got my car finished in time for me to leave on my trip. Price seemed reasonable.

by - Verified Customer March 27, 2017

Questions were answered to satisfaction. Explanation of work is always understandable. If any work is needed after initial repair, I always receive fair and prompt attention.

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by - Verified Customer March 26, 2017

They were able to fix my car faster than expected.

by - Verified Customer March 26, 2017

I think there was a missed opportunity for an up sale. During the inspection my vehicle was found with dark power steering fluid and was squealing when the wheel turned. The squealing was mentioned, but the color of the fluid was not during our telephone conversation about what work to perform. Had I known both symptoms and the shop recommended a flush or other maintenance to the power steering, I would have agreed. My stated budget of $275 was for the inspection. I had a much larger budget for repairs. I'll now have to figure out when and where to get the work done. It would have helped to get it all done at once.

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by - Verified Customer March 23, 2017

They fixed and finished my car when they said. They did a great job. They were friendly and accommodating. They came and got me when my car was repaired. I would definitely recommend them. I have used them two other times over the years with different cars. They always do a good job!

by - Verified Customer March 20, 2017

Didn't call back on another problem.

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by - Verified Customer March 19, 2017

No problems and happy with the service!

by - Verified Customer March 15, 2017

Since there was three separate repairs/maintenance done there was some over lap in the R&R rate. I have questioned that and have not heard back from the owner yet.

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by - Verified Customer March 13, 2017

They stayed late to get the job done, even did an oil change at no extra charge.

by - Verified Customer March 13, 2017

Quick and easy swap of a part I provided, at half the time and cost of a nearby shop.

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by - Verified Customer March 09, 2017

Great customer service.

by - Verified Customer March 09, 2017

Very friendly.

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by - Verified Customer March 09, 2017

I found the person very friendly,I believe his name was Erin.

by - Verified Customer March 07, 2017

Professional.

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by - Verified Customer February 28, 2017

This place is awesome! Everyone from owners, right down to the shop pets are trustworthy, personable, professional, and kind. Each and every person I spoke to was very knowledgeable, respectful, and helpful. They went out of their way to help me solve my truck's curious problems and were genuinely interested in their work. The only challenge I had was my house is too far to walk to when I get work done, but even that is no problem. They were more than happy to pick me up and take me wherever I needed to go.

by - Verified Customer February 21, 2017

Took me as a walk-in close to closing time to help me out.

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by - Verified Customer February 20, 2017

Called for an appointment on Tuesday, got in Thursday morning, and the car was taken care of much quicker than anticipated. The staff was professional, friendly, helpful and answered all my questions. Would definitely recommend.

by - Verified Customer February 19, 2017

I came in for a repair that I was told at another shop was the problem. They ordered the part but didn't put it in because they were still not certain that my car needed the part. I appreciated knowing that the new part wouldn't get the job done. Saved me lot's of money. Car seems to be working just fine. Thank you!

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by - Verified Customer February 19, 2017

Great people. Great work. Great experience.

by - Verified Customer February 16, 2017

Good shop, referred to my dad if that says anything.

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by - Verified Customer February 15, 2017

Concise explanations, appreciated list of necessary future repairs. Also, got a ride to and from home. Concern and care made a stressful situation less difficult.

by - Verified Customer February 13, 2017

Honest business.

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by - Verified Customer February 13, 2017

Was good.

by - Verified Customer February 12, 2017

Outstanding customer service. They explained all work to be done and documented everything.

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by - Verified Customer February 07, 2017

Great service.

by - Verified Customer February 07, 2017

Quality shop. Quality people. Great service!

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by - Verified Customer February 05, 2017

great shop

by - Verified Customer February 01, 2017

I would have like a brief update as to the status of my vehicle instead of me calling in at the end of the day to see if it is ready for me to pick up.

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by - Verified Customer January 25, 2017

Very professional, very efficient, easy to work with and they got me in quickly even though I know they are always very busy.

by - Verified Customer January 24, 2017

I felt they did a thorough job on my truck repair.

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by - Verified Customer January 23, 2017

Service and staff were excellent as always. I've been a very satisfied customer for over 10 years.

by - Verified Customer January 18, 2017

They work really hard to make sure you understand the work that needs to be done and how it will be handled.

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by - Verified Customer January 15, 2017

Prairie Road was able to accommodate my schedule and make the repair quickly.

by - Verified Customer January 12, 2017

Excellent

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by - Verified Customer January 10, 2017

Friendly, Done on time. Worked to get what I wanted. Explained and checked for ok on any price changes. Gus is the cutest puppy and is always happy to see me. The staff are pleasant to each other and the customer.

by - Verified Customer January 10, 2017

I paid them $100 to inspect a Honda Civic before I bought it, I purchased it that day.An hour after the purchase the car over heated and ended up broken down on the side of a road for two days. I had a different mechanic look at the vehicle and the over flow bottle, and the hoses were clogged with stop leak. No coolant was getting to the radiator. If a mechanic truly inspected my car that is something he would and should have seen. Prairie road automotive wasted 2 hours of my time pretending to inspect my car and charged $100. I'm 100%
,unsatisfied.

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by - Verified Customer January 09, 2017

Great service.

by - Verified Customer January 05, 2017

Lucas and Bill were very helpful as always! I had a time constraint and they were very accommodating with getting my car's maintainence completed on time. Thank you!

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by - Verified Customer December 29, 2016

You have a great team at Prairie Road Automotive. Each member was friendly, knowledgeable and accommodating.

by - Verified Customer December 27, 2016

All the guys are kind and do their best to get the work done in a timely manner. They work around your schedule if you need your car back, then they will try their best to get it back to you by the time you need it.

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by - Verified Customer December 26, 2016

Have history with shop. Have always used their services.

by - Verified Customer December 18, 2016

Extremely professional, would come back if need work done again.

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by - Verified Customer December 15, 2016

Great customer service. Quick and willing to answer questions and concerns we had. Car was done ahead of schedule and right at or just below our quote. Very happy with our service and experience!

by - Verified Customer December 14, 2016

The owner has come to my house and picked me up and dropped me off and just give me a ride anytime I need to in regards to having my car fixed. So I never have to worry about how I will get around well my car is being fixed.

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by - Verified Customer December 13, 2016

The best! Great customer service.

by - Verified Customer December 08, 2016

This mechanics are great. I've gone to them for a few things over the last couple years and all the work done has been quality.

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by - Verified Customer December 07, 2016

Great customer service! Treated me like a long time customer and friend even though it was my first time using them. Very professional. I have recommended them to my family and friends.

by - Verified Customer December 06, 2016

Repair shop was great and the staff was very polite and explained everything thoroughly.

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by - Verified Customer December 04, 2016

Outstanding service. A pleasure to deal with this place. They communicated all aspects of repairs, honored the quote I was given and completed the repairs in a timely manner. I was treated fair an SD with respect. I even got a courtesy car to take me to work.
Highly recommend them.

by - Verified Customer November 30, 2016

Needed a small repair. They fit me right in. Completed repair quickly and for price quoted. Very courteous.

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by - Verified Customer November 28, 2016

Great work.

by - Verified Customer November 28, 2016

Although repairs took longer than expected and there were issues, the shop did end up making the repairs and did not charge extra for the additional time and parts.

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by - Verified Customer November 27, 2016

Amazing service as always! I won't trust anyone else with repairs on my car. Thank you Prairie Road!

by - Verified Customer November 27, 2016

I came to Prairie Road Automotive several years ago when I realized I needed a trustworthy mechanic to help keep my car running. It's now ten years old and I can't afford a new one, nor do I want one. The staff at Prairie Road does a great job making sure key components are monitored. They never pressure you. They simple tell you what needs to be fixed now and what can wait. I highly recommend Prairie Road Automotive.

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by - Verified Customer November 22, 2016

They get me in and get me out with the right repairs. If something isn't right, they'll fix it. This had been my experience the last 5 years.

by - Verified Customer November 17, 2016

I have total confidence in Prairie Road.

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by - Verified Customer November 16, 2016

Prairie Road Automotive has always been an excellent comprehensive specialist for my 'foreign' vehical in my opinion! They're thorough not only in diagnosing but effective solutions allowing me to make educated decisions appropriate for the repair and preventative maintenance giving me confidence and piece of mind no matter the distance or the cargo.
Thanks for everything guys!!
Happy Holidays!
Lady Chaplain

by - Verified Customer November 15, 2016

I was pleased with the work performed and with the way Prairie Road Automotive worked with my insurance company.

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by - Verified Customer November 14, 2016

Very professional and friendly.

by - Verified Customer November 09, 2016

I brought my van in, without an appointment because it had broken down the night before. They not only gave me a ride home, but had it repaired same day by mid afternoon, and the total cost was less than quoted!

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by - Verified Customer November 08, 2016

My experience with Bill Filley & his staff was very positive with great communication. I highly recommend Prairie Road Automotive!

by - Verified Customer November 06, 2016

Friendly, quick and high quality work!

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by - Verified Customer October 16, 2016

I was in and out with an oil change, just like they said I would be!

by - Verified Customer October 13, 2016

I appreciate how open and honest the team is at Prairie Road Automotive!

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by - Verified Customer October 06, 2016

GOOD CUSTOMER SERVICE AND AND WORK ON OUR CAR.

by - Verified Customer September 26, 2016

Customer communications great. Genuinely concerned about correcting problem.

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by - Verified Customer September 25, 2016

This company was recommended to me by another auto shop provider with whom I've done business. They lived up to all the good words this man said about them. They are trustworthy, appear very conscientious, they answer all your questions thoughtfully and intelligently, and the whole crew has excellent "people skills". They are friendly and courteous to all. I plan on sticking with them. They're just the kind of auto repair shop I was looking for.

by - Verified Customer September 25, 2016

Always very friendly and helpful. The shop gets my car fixed and back to me quickly!

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by - Verified Customer September 22, 2016

They are always helpful, friendly, reasonably priced, and timely. I have taken my cars there for the last few years and trust their work. I know nothing about cars, so it's important to have someone who I know will provide excellent service at a reasonable price. I've never felt taken advantage of or felt that I had work performed that was unnecessary.

by September 22, 2016

Great service with incredible communication about the repairs and cost. The fact that this a local business, owned and run by family, really shines through. It's easy to see they care.

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by - Verified Customer August 21, 2016

I brought in my car to have the transmission fluid drained. The work was done as expected and I got a ride home and back by the owners Lori & Bill. Can't ask for more than that.

by August 15, 2016

Very professional. They take seriously the importance of communicating the status of the vehicle and seem to really care.

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by - Verified Customer August 14, 2016

They replaced the cylinoid/starter and managed to pull it off more quickly than expected. They also ended up costing less than they had estimated. Friendly and professional service, these guys are the real deal.

by - Verified Customer August 11, 2016

Great customer service.

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by - Verified Customer August 08, 2016

I can always count on your honesty and integrity.... Thank you!

by August 04, 2016

Friendly, timely service and repair for 10 years.

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by - Verified Customer August 03, 2016

It took a little longer than I expected but through testing multiple times the problem was fixed.

by - Verified Customer August 01, 2016

Great service, the car runs awesome now! They pick you up and have the cutest puppy ever!

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by - Verified Customer July 06, 2016

Polite and friendly, prompt and efficient.

by - Verified Customer June 30, 2016

Very accommodating, fast and efficient.

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by - Verified Customer June 29, 2016

They were very accommodating to the date needed for the service. They also were friendly, offered a car ride back home while my vehicle was in the shop. They have always been friendly, courteous and trustworthy.

by - Verified Customer June 27, 2016

Great.

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by - Verified Customer June 27, 2016

I was treated very well. Erin and Lucas are very friendly and knowledgeable.

by - Verified Customer June 26, 2016

Good service and honest pricing!

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by - Verified Customer June 26, 2016

They repaired our vehicle after diagnosis, and the problem turned out to be different than we thought. We were pleased with the results.

by - Verified Customer June 19, 2016

Diagnosed issue quickly and performed repair in a timely manner.

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by - Verified Customer June 15, 2016

Very friendly and knowledgeable. I was very impressed.

by - Verified Customer June 14, 2016

Friendly.

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by - Verified Customer March 27, 2016

They are good at what they do, principled, and great guys.

by March 20, 2016

Always very personable customer service.

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by - Verified Customer March 15, 2016

Good work, but it took a while.

by - Verified Customer March 08, 2016

They always get the job done.

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by - Verified Customer March 03, 2016

Great service.

by - Verified Customer March 02, 2016

I am pleased with their service.

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by - Verified Customer March 02, 2016

They always have a good attitude and provide good service.

by - Verified Customer February 28, 2016

They are good, honest people.

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by - Verified Customer February 28, 2016

They do excellent work.

by - Verified Customer February 24, 2016

Everyone at Prairie Road is wonderful. Mechanics are great, office personnel and owners also.

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by - Verified Customer February 21, 2016

They are a pleasure to work with and diagnosis problems correctly.

by - Verified Customer February 21, 2016

My experiences are that their services are very good and Lucas, the only one I will deal with now, only suggests what is required for my older vehicle rather than a "shotgun" approach where they want to do everything, whether it's actually needed or not.

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by - Verified Customer February 10, 2016

Cheerful and correct; my brother, assured me that you were honest! I can say the same thing.

by - Verified Customer February 01, 2016

Contact was lacking, I was always the one who had to call and ask how the work was coming, when it would be done, how much will it cost, etc. They needed to send it to a secondary shop to get a diagnosis. I would have likely gotten the work done faster if I had gone to a specialty shop initially.

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by - Verified Customer January 21, 2016

These people are fair and honest.

by January 18, 2016

I have always received courteous, and great service. My main criteria is trust.

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by - Verified Customer January 14, 2016

They always get the work done quickly and correctly.

by - Verified Customer January 07, 2016

The folks at Prairie Rd. Automotive always are quick to respond, they are friendly and do a good job with the project for one's car! I will continue to use them!

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by - Verified Customer December 20, 2015

Since getting my Pathfinder back after your shop worked on it , I haven't had any problems rear there head so far (that's a good thing considering the year of the Nissan).

by - Verified Customer December 20, 2015

Reliable, dependable & affordable work is done here.

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by - Verified Customer December 20, 2015

They are always attentive to your needs.

by - Verified Customer December 08, 2015

They provide very good service.

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by - Verified Customer December 07, 2015

PRA is both personable and professional. If someone would ask, I would recommend them.

by December 06, 2015

I would go there again.

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by - Verified Customer November 18, 2015

I felt they were very honest and did good work.

by - Verified Customer November 17, 2015

I have had excellent service there.

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by - Verified Customer November 08, 2015

Excellent service and expert diagnostics, great team of mechanics.....

by - Verified Customer October 29, 2015

The folks at Prairie Road Automotive are friendly and professional. The quality of the mechanical work is excellent and timely. I also like that they were willing to take me to work, and pick me up at the end of the day and return me to their shop. It's a 12 mile trip one way.

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by - Verified Customer October 19, 2015

Excellent service, upfront cost estimates, honest answers to questions.

by - Verified Customer October 13, 2015

I am always treated with respect and things are explained so that I can fully understand what they are talking about. Repairs and Service is prompt and reliable.

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RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Prairie Road Automotive was established in 2001 and has been providing Eugene and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “cheerful”, “honest”, “reliable”, “courteous”, and “professional”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
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AMENITIES

  • Car Delivery
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET

MESSAGE FROM THE SHOP

Prairie Road Automotive | Eugene Auto Repair
Bill & Lori Filley are the owners of Prairie Road Automotive. Bill has been in the automotive industry over 40 years.

We are an environmentally friendly as well as people-friendly automotive repair facility.

Moreover, we understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience. We would be happy to have you come in and see us. We believe you will be pleased with the service you receive and in the quality of our work.

MAKES WE SERVE

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
+ More
Questions Answered by Prairie Road Automotive
88 degree day. Full tank of gas. Kinda spu...
Sorry you have a problem. You are correct it is either fuel or electrical. There are so many different causes I cant list them all. We would test for spark first, then fuel. It is very difficult perform these tests on a van because of components location. If you want us to diagnose for you or if you would like some free advice just call Prairie Road Automotive at 541-688-3346.

Thank you - Bill Filley - Owner
I just purchased a 2001 Jeep Wrangler. It ...
Sorry you have a problem with a vehicle you just bought. Low on coolant and the symptoms you are describing can lead to a couple of different causes. It can be a head gasket or cylinder head. If the cylinders are washed down it can cause the readings you are getting. I would recommend having it tested by a professional shop even if you thinking of doing the repair yourself. It may not be as bad as you might think. if you have any questions or if we can be of assistance just give Prairie Road Automotive a call at 541-688-3346.
Thank you - Bill Filley Owner of Prairie Road Automotive
Would start no problem.<br> The battery c...
It could be a caused by several different problems. Even though the battery charger states it is fully charged it could still be the battery or a connection at the terminal. If you were to give us a call I could walk you through while on the phone a couple of tests you can do yourself. Please call Prairie Road Automotive at 541-688-3346 when you have a couple of minutes. Thank you Bill Filley - Owner
I can smell that it&#39;s getting fuel. It...
Sorry your having a problem. What was the problem before you took apart the exhaust? Was it the same? What you are describing could be plugged exhaust or many other items. We can test your back pressure and confirm or eliminate the exhaust system. Please call Prairie Road Automotive at 541-688-3346 with any questions or to schedule a test.

Thank you,
Bill Filley - Owner
Some times skip the third gear only the th...
There could be different items causing this type of problem. It needs to be scanned and road tested first to verify problem. Once the problem is identified we would give you an estimate for the repair needed.

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