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Q: powered windows issues on 1998 Volkswagen Beetle

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
My daughter's 98 Bug has automatic windows that will arbitrarily go down on their own. It happens when she is driving as well as when the car is parked and the engine is off. When this happens, it is always both windows going down simultaneously. They never go back up on their own. Any suggestions or answers?
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