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Q: Power steering is stiff. Car doesn't steer easily. Dealer says it's normal ??? on 2006 Volvo S80

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The power steering continually requires effort to turn the steering wheel.Fluid is up to full in the reservoir.The dealer says he has another 2006 that does the same thing.Is this normal??
If the dealer has another vehicle then ask them to allow you to drive it to verify it's the same. If it's normal, it should have always been like this, is that the case?
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