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Potomac Creek Automotive

(540) 307-4708
74 Verified Reviews
info@potomaccreekautomotive.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm

ADDRESS

44 Potomac Creek Drive
Fredericksburg, VA 22405 USA

AUTO REPAIR EXPERIENCE

  • Harry Franklin, Daniel Bowling, Owners
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 26 Years of Car Repair Experience

Potomac Creek Automotive Reviews

OVERALL RATING

74 Verified Reviews
5 stars
(62)
4 stars
(10)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer June 16, 2017

Have been coming here for some time, and have always been Completely Satisfied. ;) Always recommending you to anyone who is looking for a respectable auto repair place.

by - Verified Customer June 06, 2017

Outstanding shop with amazing people.

by - Verified Customer June 01, 2017

I always have a good experience with them.

by - Verified Customer May 10, 2017

No problems.

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by - Verified Customer May 03, 2017

I took my work truck to get the AC checked, and in less than an hour; the folks at Potomac Creek figured out the issue and had a solution. They also provided me with an economical solution on the spot. I love their top notch service and expertise. Thanks Guys!!

by - Verified Customer April 30, 2017

Excellent job, done quickly, my car drives like new!

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by - Verified Customer April 13, 2017

The work completed water pump was done 4yrs ago. Not sure of water pump life but could have given slight discount.

by - Verified Customer April 09, 2017

Potomac Creek always provides excellent and trustworthy service. I've been taking all of our vehicles there for years and they never let me down. Keep up the great work!

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by - Verified Customer April 09, 2017

Potomac creek always takes great care of our cars. Trustworthy, reliable and dependable. Wouldn't go anywhere else.

by - Verified Customer April 06, 2017

Always love this place, can never beat the price or service.

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by - Verified Customer March 28, 2017

Awesome

by - Verified Customer March 20, 2017

Great service

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by - Verified Customer March 19, 2017

Inspection

by - Verified Customer March 07, 2017

This shop is my newfound secret, since most people still seem not to know about it. I have had three cars repaired here, and have always gotten them returned sooner than expected, for even less than the estimate that I was originally quoted. They do not charge extra for good quality parts (I always verify the price online) and their labor costs are fair. I highly recommend Potomac Creek Automotive.

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by - Verified Customer March 06, 2017

Excellent staff. Quick and painless repair.

by - Verified Customer March 03, 2017

Thanks for the great work!

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by - Verified Customer March 01, 2017

I recommend Potomac Creek Automotive for service on your vehicles. I have been going for a number of years and they are honest, fair and my vehicles are always running smoothly.

by - Verified Customer February 23, 2017

Simply Outstanding, a hidden gem, been with Potomac Creek for many years, service has never changed, Outstanding...

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by - Verified Customer February 22, 2017

Excellent

by - Verified Customer February 19, 2017

Outstanding, as always.

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by - Verified Customer February 01, 2017

It was amazing! They did exactly what they said they would do and in a timely manner! They were so friendly and personable! And the price was great! Would 100% go there again!

by - Verified Customer January 29, 2017

I went in for an oil change and to replace our air filter. The gentleman I spoke with was professional and was easy to talk to. Company does excellent work and will continue to come here.

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by - Verified Customer January 22, 2017

I am always very satisfied.

by - Verified Customer January 22, 2017

Excellent service, as always, and a fair price.

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by - Verified Customer January 19, 2017

All good been a customer for 15 years

by - Verified Customer January 18, 2017

Was recommended by ABC Tires - quite impressed, Steve explained about the various services of PCA - will plan on having more work done including routine maintenance. My first experience and visit with PCA and I was looking for an excellent, fairly priced independent expert.

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by - Verified Customer January 15, 2017

Excellent service, timely and a pleasure to do business with.

by - Verified Customer January 12, 2017

Awesome service and it has been that way since I first started bringing my cars to Potomac creek auto.

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by - Verified Customer January 12, 2017

Consistent good service.

by - Verified Customer January 08, 2017

I feel that they are honest and only recommend to do the work if you really need it.

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by - Verified Customer January 05, 2017

These guys were great! I was in and out in no time at all. What hospitality!!

by - Verified Customer January 03, 2017

Always great service!

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by - Verified Customer December 28, 2016

Steve was awesome!

by - Verified Customer December 14, 2016

Recommend.

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by - Verified Customer December 13, 2016

Everyone there was extremely friendly and knowledgeable.

by - Verified Customer December 09, 2016

Great job.

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by - Verified Customer December 08, 2016

Potomac Creek Automotive is consistently the best mechanics that I've done business with.

by - Verified Customer December 06, 2016

Excellent service..very friendly office staff!!

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by - Verified Customer December 06, 2016

I was in for state inspection and asked to have my brakes checked. The brake pads needed changed upon inspection.

by - Verified Customer November 25, 2016

Came in for a state inspection. The customer service was great as always and my car was taken care of in a timely manner. I will continue to bring my vehicles back.

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by - Verified Customer November 24, 2016

Potomac Creek came through for us last minute when a work van broke down. They got us fixed and back up by the next morning. We really appreciated the quick repair and helpful information they provided.

by - Verified Customer November 21, 2016

Excellent job!

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by - Verified Customer November 20, 2016

Awesome.

by - Verified Customer November 17, 2016

Friendly, but professional, and most of all, honest. They provide service to other members of my family.

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by - Verified Customer November 16, 2016

Great work. Informative service staff.

by - Verified Customer November 08, 2016

Great shop.

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by - Verified Customer September 22, 2016

Great guys. Honest, reliable, and efficient.

by - Verified Customer September 15, 2016

Always professional service and appreciate their ability to fit me in to fix my car.

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by - Verified Customer September 08, 2016

Provided great guidance on what need to be done on my car to keep it running at top performance.

by - Verified Customer September 07, 2016

Always provide great service at a reasonable price and strive to fit into the customers schedule.

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by - Verified Customer September 02, 2016

Quick in and out, honest about what needs to be done, willing to work with me and my schedule. Repairs correct the first time without additional problems suddenly coming up.

by - Verified Customer September 01, 2016

Great work. Great people. Trustworthy.

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by - Verified Customer August 31, 2016

Efficient and fast!

by - Verified Customer August 26, 2016

Very happy with service. I requested an oil/filter change and power steering fluid replacement and if possible to have it ready by 12pm. My vehicle was ready prior to 12 pm.

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by - Verified Customer February 14, 2013

If all shops were like Potomac and were as good, there would not be any use going to a dealer where they over charge and make you wait all day to get something done.

by February 07, 2013

The employees went above and beyond. They were extremely helpful and informative.

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by - Verified Customer February 02, 2013

All Personnel strive to provide only the best quality customer service and repairs. I have been using this facility for over 15 years.

by - Verified Customer January 31, 2013

Treated very fairly. They get the work the done on time and I feel confident in the work they do.

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by - Verified Customer January 24, 2013

I can always rely on Potomac Creek Automotive to treat me fairly and honestly.

by - Verified Customer January 18, 2013

Very honest and fair. I recommend them to all our friends and family with no complaints. We had a situation where the repair was free just because they had to tweak something. I would only go to them.

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by January 18, 2013

When my car suddenly broke down, they took me without an appointment and given the degree of service, gave me a break on the labor. I took my wifes car back the following week for a routine service and their price came in under the dealer service price! Work on both cars was great!

by - Verified Customer January 17, 2013

The staff is always friendly and accommodating. They also make suggestions and give me options on repairs without pressure .

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by - Verified Customer January 11, 2013

The first time I've ever been to a mechanic and it didn't feel like I got ripped off. They explained stuff to me. They were very very fair. They definitely didn't tell me that I needed extra work when I didn't. I had gone to a shop right before I went to them who had $1600 of work that they said that I needed, which I didn't.

by - Verified Customer January 10, 2013

Very professional and courteous service

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by - Verified Customer January 03, 2013

Fine service. I would recommend them to anyone.

by December 29, 2012

I am one of Potomac Creek's original customers ever since they opened over 20 years ago. Up until then, I had taken my car to many other repair shops and found most of them to be very dishonest. Because I am a woman, they would treat me like I didn't understand what they were saying and would recommend unneeded repairs. Potomac Creek has always been honest and respectful. If repairs are expensive, they will recommend which repairs are needed right away, and which ones can wait a little while. I've always been able to get my car in when needed. Customer service is great - all the staff is very friendly and professional. I'm so glad I found them!

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by December 27, 2012

They do very good work I have been going here for almost two years.

by December 24, 2012

I have been going to Potomac Creek Automotive almost since they opened years ago.

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by - Verified Customer December 24, 2012

The owner was extremely personable.

by - Verified Customer December 17, 2012

They have kept our cars running for several years. We trust them and I feel confident with their work.

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by - Verified Customer December 13, 2012

I have used this garage ever since they opened and continue to do so because they have always provided satisfactory work and do it in a cordial manner.

3 verified customers did not leave comments but provided these ratings:
by Eric, William
by Hensel

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

When Harry Franklin and Daniel Bowling opened Potomac Creek Automotive their goal was to be the place for trusted auto repairs at an honest price. Our review shows they have everything in place to meet those goals. Their team of technicians is led by Daniel who is ASE certified. Daniel and Charlie regularly attend up date training classes, apprentice Josh has begun his regular training and will soon begin testing for his ASE certificates. Potomac has all of the diagnostic tools and shop equipment we would expect to see in one of our Certified shops. Customer conveniences include performing state smog and safety inspection, a local shuttle service, and Saturday business hours. All work is confidently backed by a 3 year/36,000 mile warranty.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Wireless Internet
+ More

AFFILIATIONS

  • TECH-NET

MESSAGE FROM THE SHOP

Since 1996, Potomac Creek Automotive has been providing honest and professional auto repair and maintenance services to the Fredericksburg and Stafford communities. We are locally owned and operated and dedicated to making your vehicle safe and reliable for your family.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Potomac Creek Automotive
sometimes it will engage, other times I ha...
IT SOUNDS LIKE THE SHIFTER ASSEMBLY WILL NEED TO BE REPLACED. I HAVE A FEELING SOMETHING STICKY HAS GOTTEN INTO BUTTON AREA CAUSING IT TO SHORT OUT OR STICK.
bad bolt joints cause brake system to go out
I am assuming you mean ball joints, You would need a press to replace these. I would rec. you take to repair shop to save yourself a lot of problems. usually not to expensive of a job to be done.
the oil has been changed reg @5000 107000 ...
I would first check the level of the oil and condition. if thats ok I would recommend that you take to shop for further diagnosis. It could be oil galleys clogged or low oil pressure.
I need to have my front bumper and grill r...
Usually this site helps with mechanical repairs but you can also bring in for estimate on body work. Thanks

Potomac Creek Automotive
and a valve cover. Both will cost $1450. ...
It is common for the valve covers to be leaking, as for the rack it is not very common. I would recommend you get another opinion. We would give you an opinion for no charge and then you can compare prices if need be.
Do I need to change my timing belt on a 04...
Yes, it is should be replaced, price for timing belt, water pump and pulleys around 800 dollars. Please call me to schedule a time to complete work.
I replaced both the battery and the 140 am...
14.6 is high voltage for charging. I would check alternator unit for worn brushes or bad diodes. The light works both was for overcharging and under charging. I would say in this case it is sensing overcharging.
I recently bought a used truck from a frie...
You will need a fuel pressure gauge for a proper test, This you will hook into fuel system at fuel filter or at fuel test port on the line near throttle body. With Key on and Engine off you should have 55-62 psi, depending on the results of this test you should also do a volume test to insure proper volume of gasoline flowing. If you do not have a pressure gauge you can remove the line at Throttle body to check for fuel, if you have any then the next step is the pressure gauge.

Thanks

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