Portola Valley Garage
4170 Alpine Rd, Portola Valley, CA 94028 Map & directions
Call Now: (650) 241-3386
“I have used this outfit for 30 years and I have been very satisfied all of that time.”
“I would highly recommend Portola Valley Garage to anyone.”
“My experience with the garage is that they are always helpful with diagnostic services. They only do the work...”
“PVG is an amazing place: superb service, incredible diagnostic knowledge, and fair pricing. Having a car rep...”
“Trustworthy, honest and very friendly. Highly recommended for all makes of cars.”
“Excellent service, terrific attitude, they make you feel like family. Always willing to give you a ride and...”
“This is an awesome garage! I completely trust them and know that what they tell me is the truth. They really...”
“I have never seen an independent that could do everything the dealer could do! Tom and his crew are amazing!...”
About Portola Valley Garage
RepairPal’s Comprehensive Evaluation
Our review of Portola Valley Garage revealed a very experienced team of technicians who have been working together for many years. Their team includes six technicians, including three ASE certified techs, with a total of 166 years of experience between them. Portola Valley Garage has perhaps the most extensive assortment of factory level scan tools we have seen from any of our Certified shops, which contributed to the perfect score in the Technical Ability section of the survey. If you decide to wait while your vehicle is being serviced, wireless internet access is available in their comfortable waiting room. A shuttle service is available if you find yourself in need of a ride.
Message from the Shop
Above dealer level service ! We employ ASE certified master techs! Our technicians are constantly trained. Not all independent shops are the same... We have factory diagnostic/programming equipment for BMW, MINI, Porsche, Volvo, Mercedes, Jaguar, Range Rover, VW/Audi, Saab, GM, Ford, and the list goes on. An Independent NEVER had so much diagnostic capability! Free loaner car when available.
Auto Makes We Service
|AC/Heating||Check Engine Light||Classic Car Repair/Restoration||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|Car Delivery||Car Pickup/Dropoff||Car Wash||Chinese Spoken|
|Financing||Loaner Car||Parts/Accessories||Service Guarantee|
|Shopping Nearby||Store||Warranty Accepted||Wireless Internet|
Customer Reviews 11 verified reviews (24 total)11 Sort by: Date |
They are great because they over deliver on their products. My husband is ill and so it is hard for us to bring the car in because we only have one driver, so I drove the car in and the receptionist drove me home. It's a very personal, one on one kind of thing. When I went to pick up the car, the guy genuinely asked how my husband was doing and it seems like a very old-school community type of experience where people really know each other and care about each other and care about what the work is.
PVG does not lure you in with a "cheap price" just to get you in the door, then hit you with a big estimate once your car is apart. Instead, they give you an up front honest estimate of what is really going to cost and explain it in detail. I have been always suckered in by a cheap posted price at most other shops only to leave with it almost triple of the original estimate!!! Tom explained that PVG has the factory diagnostic equipment that is needed to diagnose and repair my Range Rover properly. Finally my Range Rover Sport does not lose power anymore! Also the estimate for my front brake job was spot on & cheaper then the dealer!! I feel confidence in my car again. Thanks Tom & Tim!