Close

Portola Valley Garage

(650) 489-7679
11 Verified Reviews
tramies@pvgarage.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

4170 Alpine Rd
Portola Valley, CA 94028 USA

AUTO REPAIR EXPERIENCE

  • Thomas Ramies, Owner
  • Established 1948
  • 6 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 166 Years of Car Repair Experience

Portola Valley Garage Reviews

OVERALL RATING

11 Verified Reviews
5 stars
(11)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer June 13, 2012

They are great because they over deliver on their products. My husband is ill and so it is hard for us to bring the car in because we only have one driver, so I drove the car in and the receptionist drove me home. It's a very personal, one on one kind of thing. When I went to pick up the car, the guy genuinely asked how my husband was doing and it seems like a very old-school community type of experience where people really know each other and care about each other and care about what the work is.

by - Verified Customer June 05, 2012

I have used this outfit for 30 years and I have been very satisfied all of that time.

by - Verified Customer June 01, 2012

I am very satisfied with Portola Valley Garage. When anyone in our family has questions about cars we can always call Tom or Tim. They are a very trusted business.

by - Verified Customer May 31, 2012

I take all my cars there. They do a great job.

+ Show more reviews
by - Verified Customer May 31, 2012

Very friendly and efficient.

by - Verified Customer May 31, 2012

I would highly recommend Portola Valley Garage to anyone.

+ Show more reviews
by - Verified Customer May 30, 2012

It was extremely fair. They are thorough. They are reasonably priced. They are easy to deal with and to discuss things with and they try to accommodate any requests that you make. They are great guys. I would recommend them to everyone.

by - Verified Customer May 24, 2012

I just like them because they are honest. My car is always done on time and they are pleasant to deal with.

+ Show more reviews
by - Verified Customer May 23, 2012

They are all very friendly and you don't have to wait long. They do a nice job.

by May 22, 2012

They are the most knowledgeable garage that I have dealt with.

+ Show more reviews
by - Verified Customer May 22, 2012

My experience with the garage is that they are always helpful with diagnostic services. They only do the work that is needed and they are always honest.


RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Our review of Portola Valley Garage revealed a very experienced team of technicians who have been working together for many years. Their team includes six technicians, including three ASE certified techs, with a total of 166 years of experience between them. Portola Valley Garage has perhaps the most extensive assortment of factory level scan tools we have seen from any of our Certified shops, which contributed to the perfect score in the Technical Ability section of the survey. If you decide to wait while your vehicle is being serviced, wireless internet access is available in their comfortable waiting room. A shuttle service is available if you find yourself in need of a ride.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Chinese Spoken
  • Financing
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Store
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASCCA
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Above dealer level service ! We employ ASE certified master techs! Our technicians are constantly trained. Not all independent shops are the same... We have factory diagnostic/programming equipment for BMW, MINI, Porsche, Volvo, Mercedes, Jaguar, Range Rover, VW/Audi, Saab, GM, Ford, and the list goes on. An Independent NEVER had so much diagnostic capability! Free loaner car when available.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Portola Valley Garage
I have a 1969 cadallic sedan de ville (4...
You can start by putting a "test light" between the "negative" battery post and the negative cable. Using the alligator clip, put it on the post and the test light on the cable. This after the cable is removed. If the test light "lights up" you have a draw. Start by removing each fuse, one at a time. Pull the fuse out and if it stays lit, put the fuse back. Keep doing that till the light goes out. Look at your owner's manual to see the fuse layout. If you have an amp meter, that would be better... http://www.wikihow.com/Find-a-Parasitic-Battery-Drain
This eurovan has automatic trans. all syst...
An idle valve will not keep a car from starting. It controls air, not fuel or spark. ECU is very rare to cause an intermittent no start. You need to see if your no start is from lack of spark or fuel. Do you know how to do this? Do you have a test light? I would check for power on the coil with key on and then cranking. When not cranking, both sides of the primary side of the coil should be hot. when cranking, one side should stay hot and the other should pulse or blink. If both sides stay "hot" and don't blink, I would suspect a bad Hall sensor in the distributor...see http://www.youtube.com/watch?v=jJmqdhhduVc
Just left work then tractionconrol light,a...
Exactly what Pushrod said. It has to be scanned to extract codes. Is it 4WD? The front wheel bearings can make the ABS light come on when they get excessive play. Also there are problems with the 4WD selector switch on the dash.

Map
Get Directions to Portola Valley Garage
Get an Estimate