✓ RepairPal Certified
4170 Alpine Rd
Portola Valley, CA 94028
View map and get directions
Mon - Fri:7:30am to 5:30pm
Call now:
(650) 489-7679

Auto Repair Experience

  • Thomas Ramies, Owner
  • Established 1948
  • 6 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 166 Years of Car Repair Experience
  • Portola Valley Garage - Stress-free financing now available!
We're excited to present our new Bosch Service Credit Card  See http://www.boschcarservice.us/Pages/BoschServiceCreditCard.aspx For details
  • Portola Valley Garage - Every Bosch Service Center is specially trained to properly service and repair your vehicle, using high-quality Bosch parts and equipment.
  • Portola Valley Garage - PVG is a DINAN authorized performance center
  • Portola Valley Garage - The Autologic Solution.. 3 Units
Autologic provides independent garages with a dealer-level diagnostic solution and Programming for specialist brands like BMW. Mercedes, Porsche, Land Rover,and Jagua
  • Portola Valley Garage - Porsche Systems II tester
  • Portola Valley Garage - Vertronix Tech II for GM and SAAB
  • Portola Valley Garage - Baum CS2000 diagnostic platform for older Mercedes, BMW, AUDI/VW, and Volvo


Our review of Portola Valley Garage revealed a very experienced team of technicians who have been working together for many years. Their team includes six technicians, including three ASE certified techs, with a total of 166 years of experience between them. Portola Valley Garage has perhaps the most extensive assortment of factory level scan tools we have seen from any of our Certified shops, which contributed to the perfect score in the Technical Ability section of the survey. If you decide to wait while your vehicle is being serviced, wireless internet access is available in their comfortable waiting room. A shuttle service is available if you find yourself in need of a ride.


Auto Repair Experience

  • Thomas Ramies, Owner
  • Established 1948
  • 6 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 166 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Chinese Spoken
  • Financing
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Store
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Above dealer level service ! We employ ASE certified master techs! Our technicians are constantly trained. Not all independent shops are the same... We have factory diagnostic/programming equipment for BMW, MINI, Porsche, Volvo, Mercedes, Jaguar, Range Rover, VW/Audi, Saab, GM, Ford, and the list goes on. An Independent NEVER had so much diagnostic capability! Free loaner car when available.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

11 Verified Reviews

Customer Reviews

Verified CustomerJune 14, 2012

They are great because they over deliver on their products. My husband is ill and so it is hard for us to bring the car in because we only have one driver, so I drove the car in and the receptionist drove me home. It's a very personal, one on one kind of thing. When I went to pick up the car, the guy genuinely asked how my husband was doing and it seems like a very old-school community type of experience where people really know each other and care about each other and care about what the work is.

Verified CustomerJune 06, 2012

I have used this outfit for 30 years and I have been very satisfied all of that time.

Verified CustomerJune 02, 2012

I am very satisfied with Portola Valley Garage. When anyone in our family has questions about cars we can always call Tom or Tim. They are a very trusted business.

Verified CustomerJune 01, 2012

I take all my cars there. They do a great job.

Verified CustomerJune 01, 2012

Very friendly and efficient.

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Verified CustomerJune 01, 2012

I would highly recommend Portola Valley Garage to anyone.

Verified CustomerMay 31, 2012

It was extremely fair. They are thorough. They are reasonably priced. They are easy to deal with and to discuss things with and they try to accommodate any requests that you make. They are great guys. I would recommend them to everyone.

Verified CustomerMay 25, 2012

I just like them because they are honest. My car is always done on time and they are pleasant to deal with.

Verified CustomerMay 24, 2012

They are all very friendly and you don't have to wait long. They do a nice job.

May 23, 2012

They are the most knowledgeable garage that I have dealt with.

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Verified CustomerMay 23, 2012

My experience with the garage is that they are always helpful with diagnostic services. They only do the work that is needed and they are always honest.

December 29, 2009

PVG does not lure you in with a "cheap price" just to get you in the door, then hit you with a big estimate once your car is apart. Instead, they give you an up front honest estimate of what is really going to cost and explain it in detail. I have been always suckered in by a cheap posted price at most other shops only to leave with it almost triple of the original estimate!!! Tom explained that PVG has the factory diagnostic equipment that is needed to diagnose and repair my Range Rover properly. Finally my Range Rover Sport does not lose power anymore! Also the estimate for my front brake job was spot on & cheaper then the dealer!! I feel confidence in my car again. Thanks Tom & Tim!

November 12, 2009

PVG is an amazing place: superb service, incredible diagnostic knowledge, and fair pricing.
Having a car repair team that you can trust completely makes life a lot less complicated!

September 25, 2009

Trustworthy, honest and very friendly. Highly recommended for all makes of cars.

September 20, 2009

From my 1950 Plymouth to our Chevrolet Suburban to our latest BMW, PVG does a great job maintaining our cars. Nice folk!

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September 16, 2009

good work, fair prices.

September 15, 2009

Excellent service, terrific attitude, they make you feel like family. Always willing to give you a ride and do your repairs quickly so you're not out of a vehicle for long.

September 15, 2009

This is an awesome garage! I completely trust them and know that what they tell me is the truth. They really know what they are doing. We've had a Porsche, 2 BMWs, Volvo and several Toyotas including a Prius that they have taken care of for over 22 years. They really rock!

September 15, 2009

I have never seen an independent that could do everything the dealer could do! Tom and his crew are amazing! A++++++++++++++++++++ Five years now, and I have never been disappointed!

September 15, 2009

efficient, courteous and friendly service always

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September 15, 2009

We have brought our cars to Tom for over 10 years and have always been extremely satisfied with their work, price and as a bonus, just love their shuttle service!

September 15, 2009

This is the Nordstrom of garages. Tom and his crew are a pleasure to deal with. They bend over backwards for their customers with friendly, impeccable and timely service. We have taken our cars (mercedes, lexus and BMW) there for 15 years and it only gets better.

September 15, 2009

They always fix what we ask them to and they give great, honest advice on how to avoid/prevent future problems. Plus, they are nice guys!

September 15, 2009

Great People, Great work. My Range Rover only get's serviced at PV Garage.

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