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Portland Automotive

(860) 453-6185
40 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 4:00pm

ADDRESS

131 Marlborough St
Portland, CT 06480 USA

AUTO REPAIR EXPERIENCE

  • Michael Turner, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 71 Years of Car Repair Experience

Portland Automotive Reviews

OVERALL RATING

40 Verified Reviews
5 stars
(29)
4 stars
(9)
3 stars
(1)
2 stars
(0)
1 star
(1)
by - Verified Customer January 12, 2017

They are great. They are very helpful and really good guys. They are reasonable. It was a good experience.

by - Verified Customer January 12, 2017

Everyone was very nice. They picked me up and dropped me off. They were done in a day. It was a pretty good experience.

by - Verified Customer January 11, 2017

They are amazing. They treat you with respect. They do what is necessary. They are a great business. I recommend them to anyone.

by - Verified Customer January 08, 2017

It was very good. They were very helpful and accommodating.

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by - Verified Customer January 05, 2017

Fabulous. They did everything I asked. They didn't try to upsell me. They made me feel safe and they were taking care of my car. They did a good job and I would recommend them to anyone. I felt confident that they did a good job. I commented online about how good they were.

by - Verified Customer January 05, 2017

Honest service. We were dealing with an expensive foreign vehicle and it needs a lot of repairs. They were honest with what they could and could not do with the repair.

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by - Verified Customer January 04, 2017

It was quick. It was efficient. The guys are extremely friendly.

by - Verified Customer January 04, 2017

They were very helpful, professional, courteous, and it was a good price. They did a very good job.

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by - Verified Customer January 03, 2017

They have friendly and efficient service. They are very responsive.

by - Verified Customer January 02, 2017

They handled the questions we had. They were timely. They did what they said they were going to do.

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by - Verified Customer January 02, 2017

Incredibly helpful. They did a lot of research. They are really reasonable with prices. They are really upfront about what it is going to cost. They helped me out. They are very accommodating. They are great guys. They have really helped me out.

by - Verified Customer January 02, 2017

They are very accommodating. They gave me a ride when I needed one. They do a good job keeping in contact with me.

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by - Verified Customer December 30, 2016

They are really good. I've known them for many years. They are my friends.

by - Verified Customer December 29, 2016

They were fast. They don't do unnecessary stuff.

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by - Verified Customer December 27, 2016

It was very good service. I am very happy with them.

by - Verified Customer December 26, 2016

It was good. I didn't have to wait that long. The cost was good.

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by - Verified Customer December 21, 2016

Portland Automotive is very easy to work with, very responsive to customer needs and I can always trust the quality of service I get. I've never been disappointed with taking my car there over the years.

by - Verified Customer December 21, 2016

They serviced the heater.

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by - Verified Customer December 18, 2016

They did what I asked them to do. They were very helpful. They were prompt. They were friendly.

by - Verified Customer December 14, 2016

I was happy with the service.

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by - Verified Customer December 08, 2016

They changed the oil in my car last and they were wonderful. They rotated the tires too.

by - Verified Customer December 04, 2016

They are professional. They are timely. They don't do extra work unless they call first. I can't say enough good things about them.

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by - Verified Customer December 01, 2016

They are always very straightforward with you. They do the work on time. The price is always what they tell you it is going to be.

by - Verified Customer December 01, 2016

They were very good. There is a lack of a decent waiting area.

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by - Verified Customer November 30, 2016

It was great. The staff is polite and friendly. They tell you very clearly what the issue is. They are very prompt. Their communication is excellent. I have been going to them for years.

by - Verified Customer October 17, 2012

Ben & Randy are courteous and professional. Thanks guys!

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by - Verified Customer October 16, 2012

I went there for a front end alignment. They charged me 8.99 for a can of lube, which I felt should have been included in the alignment. I wouldn't recommend them.

by - Verified Customer October 13, 2012

I have always been satisfied with services provided by Portland Automotive - Staff is extremely knowledgeable and helpful

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by - Verified Customer October 11, 2012

service seemed to be fair but still very expensive for work done.

by - Verified Customer October 06, 2012

They are very friendly and knowledgeable. They are a little bit pricey.

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by - Verified Customer October 03, 2012

I'd recommend them to any of my friends. They do quality work and I'd recommend them to anyone.

by - Verified Customer September 29, 2012

I called them because I needed a service and they brought me and had it done the same day.

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by - Verified Customer September 28, 2012

They are where I bring my car and I will continue to do so. They have great service.

by - Verified Customer September 18, 2012

They are very good, they are very honest, and they are good to their word. The owner, Michael Turner, has never treated me wrong.

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by - Verified Customer September 18, 2012

The are very accommodating. They do good work, and I have never had to bring a car back.

by - Verified Customer September 13, 2012

They backup their warrantees. They are truly honest with their prices. They are very honest.

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by - Verified Customer September 10, 2012

I would refer them to my son.

by - Verified Customer September 06, 2012

They are consistent. I have been using them for years. They never pressure me into repairs.

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by - Verified Customer September 06, 2012

They did a good job, and I have been going there for a long time. I would highly recommend them.

by - Verified Customer September 05, 2012

Always professional and courteous.

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RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
95

Portland Automotive has been serving the community since 1992. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “helpful”, “fabulous”, “professional”, and “honest”. This location features a very experienced group of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an ACDelco Repair Center and ASE Certified Shop, providing you with the highest quality service.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Portland Automotive