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Porsche Cayenne Recall 13V506000

Inaccurate Fuel Gauge Reading

Recall Details

The fuel gauge and estimated distance to empty indicators could be inaccurate and lead to running out of fuel while driving. Dealers will update the instrument cluster software free of charge to resolve the concern.

Our Quick Take

The fuel gauge may indicate the fuel level inaccurately, which could result in running out of fuel unexpectedly. The distance calculated until the fuel tank is empty could also read a higher than proper mileage. This could result in the engine stalling and could cause an accident.

What Should You Do?

Recalls on your Porsche must be performed by a Porsche dealership. Porsche notified known owners of affected vehicles beginning in late 2013. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Porsche dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Electrical & Lights, October 17, 2013

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
October 17, 2013
NHTSA Action Number
N/A
Potential Number of Units Affected
207
NHTSA CAMPAIGN ID Number
13V506000
Component
ELECTRICAL SYSTEM

Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
Consequence
The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy
Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall is expected to begin in late November 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration