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Ponder Auto Repair

(423) 299-4817
27 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

915 W Market St
Johnson City, TN 37604 USA

AUTO REPAIR EXPERIENCE

  • Brian Ponder, Owner
  • Established 1982
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 53 Years of Car Repair Experience

Ponder Auto Repair Reviews

OVERALL RATING

27 Verified Reviews
5 stars
(23)
4 stars
(1)
3 stars
(2)
2 stars
(0)
1 star
(1)
by - Verified Customer August 31, 2017

They serviced my wife's brakes, and they did an excellent job. They helped with my vehicle when I had a crankshaft indicator, and they helped my son with his brakes. They're great.

by - Verified Customer August 31, 2017

Very reliable, very competitive, good quality work and friendly service.

by - Verified Customer August 29, 2017

Excellent service.

by - Verified Customer August 29, 2017

Everything that was done for us has been great, no complaints whatsoever. We used you for a long time, and used you regularly, and are very satisfied.

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by - Verified Customer August 28, 2017

They are good.

by - Verified Customer August 24, 2017

Great Customer Service.

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by - Verified Customer August 23, 2017

Ponder's did a great job on my vehicle. Thank you. I really appreciate the fact Ponder's Auto is Christian - owned. God bless you.

by - Verified Customer August 23, 2017

They did an excellent job with what I had the car there for. I've always had good service from them.

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by - Verified Customer August 22, 2017

They were very diligent in finding the part I needed, however the car ran poorly after I picked it up. Not as good as it did when I took it in.

by - Verified Customer August 21, 2017

I have always found that the people at Ponder helpful, thorough, proficient and most important, honest.

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by - Verified Customer August 21, 2017

It was very good, we have an older car and we're just trying to keep it going until we buy a new one, and they were very helpful.

by - Verified Customer August 16, 2017

A month or two ago, but excellent, as usual.

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by - Verified Customer August 15, 2017

The last experience I would rather not put, everything prior to that I was happy with their work.

by - Verified Customer August 15, 2017

As always took the car in did what need to be done got it done in good time and and a fair price. I was happy with it.

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by - Verified Customer August 10, 2017

Excellent, prompt and courteous service.

by - Verified Customer August 10, 2017

Thorough, first class work, as usual.

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by - Verified Customer August 08, 2017

They take care of what needs to be done I don't have to worry about them.

by - Verified Customer August 06, 2017

Service was fine. Included some helpful suggestions for next visit.

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by - Verified Customer August 03, 2017

Everything went perfect. I had to tow the vehicle there. They repaired it, and I picked it up the next day.

by - Verified Customer July 31, 2017

He does really good there, friendly and knows what they are doing.

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by - Verified Customer July 30, 2017

Pleasant people and professional mechanics.

by - Verified Customer July 27, 2017

As a single woman, I appreciate having a trusted mechanic in town where I can take my car and I won't get taken to the cleaners! They are good, they have a reputation in town because a lot of widow women got introduced by their husbands before they die and let them know they will never get taken advantage of.

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by - Verified Customer July 27, 2017

They always do a good job. The car was fixed, and it runs fine.

by - Verified Customer July 26, 2017

Brian is the only guy I know that can still work on an old car.

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by - Verified Customer July 20, 2017

Wish we had an alternative in the Tri-Cities.

by - Verified Customer July 13, 2017

Overall the mechanical part is excellent. They seem to be a little on the slow side. They couldn't find out what the problem was on my last car. The mechanics are top notch.

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RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Ponder Auto Repair was established back in 1982 and has been providing Johnson City and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained, and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “friendly”, “helpful”, “courteous”, and “reliable”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
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AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASE Blue Seal
  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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