I appreciated the kind and helpful service. I also appreciated the heads up on future work needed based on their inspection. I look forward to the high level of service that Polar Bear Auto Care will bring.
Kevin and Art are the best auto repair servicemen I have had the pleassure to know. They always go out of their way to help me. My car was ready before I had anticipated it would be. Great job.
Excellent, explained what I need next time.
I've gone through about half-a-dozen shops in the area, and most of them I have caught trying to scam me. Polar Bear really cares. They do their best to confirm that you need a repair before agreeing to perform it. They do their best to answer your questions, even if you keep calling back with more. They've been quite patient and helpful, and I recommend them to all my friends and family. They are my go-to shop. I don't trust anyone else with my car. They have proven knowledge and integrity, and have earned my respect. They deserve yours too.
Competent, considerate and consistently positive customer service at a fair price.
Very good work!
Knowledgeable shop that treats me fairly. A bit pricey, but pricing was explained prior to the work being done, so no surprises. Would recommend.
Upon inspection replacement of upper radiator hose was recommended. Polar Bear had replaced it 3 years ago. I had 2 independent mechanics verify no hose replacement was needed !
Over priced for a simple test.
They always look out for me!
My response to this question is if you had the good fortune to be referred to Polar Bear stay there, your car will be beautifully cared for the rest of its life!
Thorough and detailed. Was especially informative and helpful to my wife.
There was a vacuum leak that the guys found very quickly and were able to fix... cost a bundle but I know the price was fair.
The staff and mechanics at Polar Bear Auto Care were very professional, yet friendly. They treated us like we were part of their family and took good care of us and our vehicle. Best auto maintenance business I've encountered, so far!
I had my oil change on my SUV and when I got home it was leaking a lot. I called the shop, the lady said just bring it in again they didn't make me feel like they were concerned about my problem.
They are trustworthy and reasonably priced.
Good service. Professional and knowledgeable staff. Accommodating when scheduling or transportation are important.
I like their workmanship and the business manner that they conducted themselves.
I have been going to them for about 12 years now and they have always treated me right.
I was satisfied with the customer service and would recommend them to friends and family.
I am very happy with their services.
They do completely good work, and prices are fairly reasonable.
They are honest, friendly and do a great job.
They are professional and courteous. The work was completed correctly and on time.
GOOD WORK AND CUSTOMER SERVICE.
They did A great job.
Polar Bear diagnosed and repaired an oil leak on my vehicle. About a month after the repair I noticed that oil was still leaking and took it back to be inspected. It turned out that while the original diagnosis was correct - my oil pan had been leaking - and were repaired correctly - there was also a leak in an area that would have required a repair cost worth much more than the value of the vehicle. The reason I would (and have) recommended Kevin and his staff is that when I took my vehicle back he and his people worked many many hours with out charge, even after he determined that this issue was way beyond what the original repair covered. I have since purchased a new vehicle - covered under a warranty that (hopefully :-) will get me through the payments. If I have a problem I will absolutely take my vehicle back to Polar Bear. I will take my new car to them for any service requirements also. I have used them in the past and will continue to recommend that as honest and competent. They are the best!!!
The front counter person was friendly and helpful. The service & repair work to be done was appropriate and did not include invoice-increasing but unnecessary "suggested" work. The repairs were done well, there was no unfinished work, and there was no need to go back for adjustment.
I am always taken care of quickly and fairly.
Great service at a fair price.
Great customer service!
I find them to be knowledgeable, courteous, approachable. They offer competitive prices for services.
Excellent service, honest employees, great customer service!!!
The service was absolutely perfect.
They were fair and pretty nice.
I was impressed with their ability to have my car repaired and on time.
I felt that the service rep was honest and they did an excellent job.
Pretty good price, but their customer service was top notch.
They fixed my air conditioner on my full size Chevy truck, but e-mailed me about my S10 Pick Up!!! I think they would know the difference:????