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Pleasant Car Care - Newton

(617) 936-8049
239 Verified Reviews
charlie@pleasantcarcare.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 3:00pm

ADDRESS

441 Watertown St
Newton, MA 02458 USA

AUTO REPAIR EXPERIENCE

  • Charlie Zlatkos, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 31 Years of Car Repair Experience

Pleasant Car Care - Newton Reviews

OVERALL RATING

239 Verified Reviews
5 stars
(179)
4 stars
(52)
3 stars
(6)
2 stars
(0)
1 star
(2)
by - Verified Customer November 07, 2017

Pleasant, as their name says.

by - Verified Customer November 05, 2017

I've been coming to this shop for over a year now and they always explain things to me properly and give me the best deal they can offer.

by - Verified Customer October 31, 2017

The staff was very knowledgeable and respectful

by - Verified Customer October 31, 2017

Very friendly and professional.

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by - Verified Customer October 30, 2017

Very professional and honest

by - Verified Customer October 29, 2017

Sean got us in quickly and made the repairs in a timely fashion. As always, a superb experience.

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by - Verified Customer October 26, 2017

They did a great job on my car and I am very satisfied!

by - Verified Customer October 25, 2017

We're very happy with our recent experience at Please Car Care.

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by - Verified Customer October 24, 2017

Old car and difficult job. They stayed with the project until done. 5 stars

by - Verified Customer October 17, 2017

Not your typical mechanic / auto body shop. Friendly, quick, and professional customer service. You're always greeted with a smile and if they notice something wrong with your vehicle, you are given options and explanations with no added pressure. This makes it feel like your best interest is theirs as well.

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by - Verified Customer October 16, 2017

Excellent customer service and fair price.

by - Verified Customer October 15, 2017

Matt and the staff was great! My husband was working so I had to get the work done. It was refreshing to feel comfortable at an auto shop!

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by - Verified Customer October 13, 2017

Very friendly service and was able to take the car on short notice.

by - Verified Customer October 13, 2017

Everyone I met was very friendly and helpful

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by - Verified Customer October 13, 2017

They did an excellent job and the customer service was top notch.

by - Verified Customer October 10, 2017

Charlie and Team are awesome!

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by - Verified Customer October 10, 2017

Fixed my car power steering with the price was quoted and done the repairs timely

by - Verified Customer October 10, 2017

very professional service, as usual

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by - Verified Customer October 08, 2017

Great experience

by - Verified Customer October 06, 2017

Satisfied with the service received

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by - Verified Customer October 05, 2017

Great service!

by - Verified Customer October 03, 2017

good!

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by - Verified Customer October 03, 2017

They are awesome!

by - Verified Customer September 29, 2017

Everyone was great. Helpful, didn't try to oversell, seemed incredibly honest.

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by - Verified Customer September 28, 2017

Job well done.

by - Verified Customer September 27, 2017

Expected to drop the car off with a flat tire. It was fixed in 20 mintues!

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by - Verified Customer September 22, 2017

Great and speedy work, friendly ppl and a cozy waiting area.

by - Verified Customer September 20, 2017

very polite, sincere and friendly.

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by - Verified Customer September 19, 2017

It wasn't a repair it was an oil change but they do a thorough review of your car which I greatly appreciate. The staff is so nice. Highly recommend!!!

by - Verified Customer September 18, 2017

For my most recent repairs I only dealt with the staff on the phone. They were respectful and explained the needed repairs for my car telling me which ones need to be addressed right away and which could wait for now.

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by - Verified Customer September 18, 2017

It was great!

by - Verified Customer September 13, 2017

The shop was very clear and concise as to the problems with my car. They provided written results of my alignment and gave suggestions on how to improve my tire wearability. I like that they are close enough to my job to give me a lift back to work. Overall, great first encounter and I would recommend to my colleagues.

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by - Verified Customer September 13, 2017

Service and communication was excellent. I felt very cared for and well looked after. Even though a part broke at the end of the repair, not due to work being done, the triage and completion of the job was efficient and rapid.
I was most satisfied and impressed by my first experience with Pleasant Care.

by - Verified Customer September 10, 2017

Great shop and service.

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by - Verified Customer September 05, 2017

People are very pleasant and professional!

by - Verified Customer August 29, 2017

Charlie and his team are so easy to deal with. They explain what I need to know. Do what needs to be done. And always find a way to get it done on time and at the price they quoted me. They have earned our trust!

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by - Verified Customer August 29, 2017

The folks at Pleasant Car Care were very friendly and knowledgable. I would definitely recommend them.

by - Verified Customer August 27, 2017

Great shop!

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by - Verified Customer August 21, 2017

Great service. Friendly and knowledgeable people. Would highly recommend.

by - Verified Customer August 21, 2017

Very satisfied as always

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by - Verified Customer August 20, 2017

I needed the car checked out before going on a lengthy trip. Pleasant did exactly as I asked and had it ready same day.

by - Verified Customer August 20, 2017

I had a change of oil and car was checked over and thanks to that found out I had a axle problem which dealership acknowledged and fixed.

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by - Verified Customer August 20, 2017

I put off having my car worked on because I'm new to the area, but my squealing brakes led me to search online, where I found Pleasant Car Care. I brought my car in, had a quick drive with Charlie, and waited for perhaps 15 minutes while my car was examined. Charlie found the trouble and showed/explained exactly what he was going to do. Shawn gave me the cost, which was lower than I had feared. By early afternoon I received a call that my car was ready. The shop is neat and organized, the staff is professional and welcoming. I feel like I won the lottery, finding a garage that I like!

by - Verified Customer August 17, 2017

Thanks

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by - Verified Customer August 16, 2017

Great service and great job

by - Verified Customer August 15, 2017

You guys always explain everything that needs to be done and even go so far as to take us under the car and show us. This time our repairs actually ended up costing less than the original estimate. I always feel fairly treated and everyone is friendly.

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by - Verified Customer August 10, 2017

It was my first trip here (or at least first trip in a very long time). A bit more explanation on work performed (and line items on bill) would have been appreciated.

by - Verified Customer August 08, 2017

very knowledgeable and friendly staff and mechanics.

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by - Verified Customer August 06, 2017

Pleasant is a wonderful contrast to my dealership where I feel like a cash generating target. These guys are enjoyable to deal with, competent and reasonably priced.

by - Verified Customer August 04, 2017

Excellent service. In an out in a few hours with excellent tires at a fair market price. Great customer care.

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by - Verified Customer August 01, 2017

Excellent service.

by - Verified Customer July 30, 2017

Very happy with the service.

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by - Verified Customer July 28, 2017

Wonderful and quick service. Felt like family and it was my first time in!

by - Verified Customer July 26, 2017

Great repair shop -- highly recommended to others.

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by - Verified Customer July 24, 2017

Charlie explained every step that he took tover restore my vehicle to peak performance. There is no place that has ever treated me (as a female) with more respect. No update, no 'surprise' work. I won't go anywhere else

by - Verified Customer July 21, 2017

I used to live in Newton and moved to California and let me tell you, I wish Pleasant Car Care was out on the West Coast. I borrowed a family member's car to visit Boston and the alternator dies. I towed it to Pleasant Car Care at noon and the car was ready by 6 pm that night. They are so kind, caring, and trustworthy at Pleasant Car Care. Charlie and his staff are a breath of fresh air in the world of car repair

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by - Verified Customer July 21, 2017

Excellent auto service performed with care and respect shown to customers!

by - Verified Customer July 21, 2017

Friendly, knowledgeable and very reasonable on price. I would certainly recommend them to any of my friends and family!

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by - Verified Customer July 20, 2017

Good shop

by - Verified Customer July 20, 2017

Quick turnaround time and work was done properly. Very good experience working with the entire staff.

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by - Verified Customer July 18, 2017

Great first experience at Pleasant Car Care

by - Verified Customer July 18, 2017

Fast and great customer service

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by - Verified Customer July 14, 2017

a great job.

by - Verified Customer July 12, 2017

First time here, got my radiator done extremely quick. I will be back!

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by - Verified Customer July 10, 2017

The work was done well in a timely manner

by - Verified Customer July 06, 2017

Very nice

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by - Verified Customer July 06, 2017

It was quick and easy.

by - Verified Customer July 06, 2017

They went over and above the call of duty and were able to squeeze me in and get my breaks done before the weekend!

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by - Verified Customer June 29, 2017

Excellent repair work done on the car.

by - Verified Customer June 29, 2017

It was a great service experience.

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by - Verified Customer June 29, 2017

I liked how the mechanic showed me the issue and helped me to understand why I needed the repair done

by - Verified Customer June 28, 2017

Thanks!

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by - Verified Customer June 26, 2017

Sean was very helpful and explained everything to me. He kindly had 2 people work on my car so that it would be ready earlier so that I didn't have to miss my child's swimming lesson. In fact, it was ready an hour earlier than he promised. Great service!

by - Verified Customer June 26, 2017

Nick and his staff are always available to take a look at my vehicle, and to make repairs on short notice. Nick often loans his own vehicle to me so I can continue my business for the day. Great service!

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by - Verified Customer June 22, 2017

I love Charlie.

by - Verified Customer June 18, 2017

Car died while at work, brought it into the shop to find out I needed a new alternator. Within 5 minutes the problem was diagnosed and a price was quoted. My car was ready to next business day, I couldn't be happier and couldn't have had a better experience. Thank you!

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by - Verified Customer June 14, 2017

Great job!!

by - Verified Customer June 13, 2017

The usual good service and good work.

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by - Verified Customer June 07, 2017

I like that they showed me the rusted brake parts.

by - Verified Customer June 07, 2017

Very pleased!

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by - Verified Customer May 31, 2017

It is always a pleasant experience!

by - Verified Customer May 29, 2017

Excellent work

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by - Verified Customer May 26, 2017

As always, excellent service and respectful treatment!

by - Verified Customer May 23, 2017

Excellent work -- they polished my scratched headlights so they looked like new.

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by - Verified Customer May 22, 2017

Great customer care care!

by - Verified Customer May 22, 2017

I went into Pleasant Car care to have them check a car that I was interested in buying. I am mechanically, pretty familiar with cars so when I went in that day I had a list of concerns that I gave to them. Charlie was very thorough and showed me every issue and explained the repairs needed in order of priority. Everyone at the shop was very genuine and the experience was great. Although this was my first time there I would not hesitate to say this is the best shop I have ever been to. It was clean, everyone was genuinely polite, and most of all Charlie knew what he was doing. If I need any repairs that I can't handle, Pleasant Car Care is first on my list.

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by - Verified Customer May 21, 2017

Trustworthy and well qualified technicians

by - Verified Customer May 19, 2017

I needed an oil change, but got a few other things done that came with an email coupon. I was in and out in no time at all, the work done was satisfactory, and the staff continued to be pleasant and respectful.

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by - Verified Customer May 19, 2017

Prompt and professional, no complaints!

by - Verified Customer May 18, 2017

Everything was great!

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by - Verified Customer May 17, 2017

This is, without a doubt, the best automotive repair facility I have ever dealt with. I have no fears of being overcharged nor BS'd. I highly recommend this shop!

by - Verified Customer May 17, 2017

Brought my car in because the air conditioner isn't working. Was told that they drained and recharged the refrigerant. Unfortunately that did not fix the issue when I picked up my car. Brought it back Friday and this time they stated that they can not see any leaks but recharged again and added green dye just in case there were any leaks (no charge). Unfortunately it still doesn't work so I will have to drop off my car again.

With that being said, the staff are very welcoming and professional. I was referred by multiple of my coworkers. Due to this, I'm not too concerned that my car will be fixed the next time I drop it off.

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by - Verified Customer May 16, 2017

The work was completed more quick than inspected and the attention to detail and explanation there of ... excellent. From waling in the door to leaving with my vehicle nothing but extreme courtesy and respect! A great experience and a job very well done. Thanks!!!

by - Verified Customer May 15, 2017

Getting my car maintained and/or repaired is easy. I trust Charlie and his crew.

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by - Verified Customer May 11, 2017

This was my first visit and it won't be my last. The people are very easy to get along with and did good work. They brought me out to the car on the lift to explain why they were doing the work the did.

by - Verified Customer May 10, 2017

Pleasant experience

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by - Verified Customer May 05, 2017

It was great!

by - Verified Customer May 01, 2017

Good service

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by - Verified Customer May 01, 2017

No problem so far.
Thnk you Charlie.

by - Verified Customer April 30, 2017

So helpful and nice.

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by - Verified Customer April 28, 2017

This is the best shop in town.

by - Verified Customer April 27, 2017

Everyone there was very friendly, I could feel their love for cars and working on them. They knew what they were doing and did it quickly and properly.

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by - Verified Customer April 24, 2017

Great service

by - Verified Customer April 24, 2017

There is no better place to take your car for service, be it extensive or minor. You can rest assured you will never be scammed into buying unnecessary service. The value Charlie and his crew is beyond a simple 1-10 rating. They are the best of the best.

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by - Verified Customer April 20, 2017

Highly recommended.

by - Verified Customer April 16, 2017

You guys are always so helpful and kind when I come in. I always appreciate the time you take to explain the car issues to me. Thank you!

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by - Verified Customer April 13, 2017

Very positive first experience, will definitely be coming back!

by - Verified Customer April 07, 2017

Pleasant Car Care is the best auto repair shop I've ever used!

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by - Verified Customer April 06, 2017

Clean garage. Was treated with courtesy. Answered questions promptly. Job done well (timing belt and water pump change). Overall good experience.

by - Verified Customer April 02, 2017

Thought I'd be spending hundreds on repairs, but only had to pay for labor because the repair was very simple.

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by - Verified Customer March 28, 2017

Great service!

by - Verified Customer March 27, 2017

Charlie is one of the best mechanics I have ever encountered. He and his team treat all of their customers with respect, and they do great work. I'll always come back to them!

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by - Verified Customer March 23, 2017

Charlie is one of the fairest & most honest mechanics I've ever worked with. Being a female without a depth of knowledge of automobile repairs, he is great at fully explaining & physically showing me (pointing out) any repairs needed so I can fully understand the scope of the work. He also is very honest when it comes to telling you if a repair is really needed or if it is something proactive to think about in the future. I never feel 'robbed' by Charlie where I am paying for things I don't truly need to do. I also never feel taken advantage of, like I have in the past with other shops due to being a female with limited knowledge of auto repairs. I recommend Charlie thoroughly & have been using his shop for a few years now with zero complaints! See Charlie...you will not be disappointed!

by - Verified Customer March 23, 2017

I am an employee at Keyes North Atlantic and refereed by them, it was a great experience!

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by - Verified Customer March 16, 2017

They're straight forward and they respected my willingness to do some work on my car myself, despite them not making a dime off of that. I've referred two friends there already.

by - Verified Customer March 12, 2017

We've been die-hard fans of Pleasant Car Care Newton for years now, since our old mechanic retired. Trust, Loyalty, and Service Excellence are key to our vendor relationships and, without fail, Charlie and his team have continuously met our expectations. We'll be with them until they retire-or we stop driving, by which time our son (already a fan) takes our place.

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by - Verified Customer March 10, 2017

Great service. Needed next day brake repair. He finished it in less time than expected. :)

by - Verified Customer March 10, 2017

Good shop. Nice people. Excellent work. Slower than promised. Will return to them.

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by - Verified Customer March 09, 2017

Great service

by - Verified Customer March 08, 2017

Charlie and crew are the best in town

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by - Verified Customer March 08, 2017

It was excellent and it contributed a lot towards making me forget a not-so-good experience I had on a prior visit, in which the oil filter was not replaced during a lube service.

by - Verified Customer March 08, 2017

Everyone here is so nice. I trust Charlie completely.

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by - Verified Customer March 06, 2017

Thanks for your help!

by - Verified Customer March 03, 2017

These guys are awesome and I will continue to go to them for anything I need!

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by - Verified Customer March 03, 2017

They just forgot to put a new sticker about the next oil change mileage and data. But it is a minor thing, otherwise they are great!

by - Verified Customer March 02, 2017

The staff was very respectful and clear about what was being repaired and why. They also vacuumed the inside of my car as a courtesy service, which was very appreciated.

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by - Verified Customer March 02, 2017

Thank you!

by - Verified Customer March 02, 2017

Well done!

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by - Verified Customer February 27, 2017

Professional, courteous, and thorough

by - Verified Customer February 23, 2017

Very friendly, prompt, trustworthy.

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by - Verified Customer February 20, 2017

Heard good things and was not disappointed. Friendly, respectful, thorough. I plan to return.

by - Verified Customer February 20, 2017

It was excellent and my technician was Matt, the reason my car wasn't ready was because an unforeseen part issue arose not on their end but other then that every thing was excellent and service was great and Matt did a super job and my car feels like I'm driving a brand new car!

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by - Verified Customer February 19, 2017

Love how easy you made it and saved $100+ over the Toyota dealership!!! Thank you!

by - Verified Customer February 17, 2017

Great!

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by - Verified Customer February 17, 2017

These guys do great work and are so much cheaper than the dealer. They're my new go-to for all auto repairs.

by - Verified Customer February 17, 2017

The best shop in the area.

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by - Verified Customer February 13, 2017

Excellent and Friendly service! Always a pleasure to come by!

by - Verified Customer February 12, 2017

05 Subaru GT had air filter and brake fluid replaced. Couldn't have been happier with the work and respect. The guys also hooked me up with a number for a new back windshield. Definitely will be bringing my car back here every time in the future.

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by - Verified Customer February 06, 2017

Great!

by - Verified Customer February 01, 2017

Thank you for the honesty, skill and speed! I will trust Pleasant Car Care with my cars for many years to come.

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by - Verified Customer January 29, 2017

Honest, knowledgeable mechanics. Highly recommended.

by - Verified Customer January 27, 2017

Asked for an estimate online. Got a fast and accurate response. Paid exactly the same amount as it was estimated.

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by - Verified Customer January 26, 2017

excellent and honest service, as always

by - Verified Customer January 25, 2017

Excellent service!

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by - Verified Customer January 20, 2017

My 'elder' Toyota regained its' adolescence! They must have shot it full of some 'high octane' blend of 'caine, crank and 'roids.

by - Verified Customer January 20, 2017

Taken on time, always pleasant.

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by - Verified Customer January 18, 2017

Received estimate for brake job, scheduled an appointment, work was done when scheduled. Vehicle stop very well so far.

by - Verified Customer January 16, 2017

Excellent service and customer care.

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by - Verified Customer January 15, 2017

Friendly and trustworthy, work performed was good quality.

by - Verified Customer January 12, 2017

The work was done very professional,they were very curdious and respectful.It was a great experiance and I would definitely recommend Pleasant Car Care to my family,friends and and anyone else that I come across that is looking for a great repair shop.

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by - Verified Customer January 05, 2017

My son brought our minivan in for repairs and the shop was good enough to drop him off for work nearby. The shop goes out of their way and it is appreciated!

by - Verified Customer January 03, 2017

The problem with the car was not easy to diagnose but it was figured out and fixed. Excellent job!

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by - Verified Customer January 02, 2017

Very professional! Paid the quoted price, great people.

by - Verified Customer December 27, 2016

Excellent service, Extremely happy with the job they did in my car.

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by - Verified Customer December 27, 2016

Quick and professional service. I recommend this shop to everyone

by - Verified Customer December 26, 2016

Great service!

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by - Verified Customer December 22, 2016

Awesome work and awesome service.

by - Verified Customer December 20, 2016

Trusting

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by - Verified Customer December 19, 2016

I just went to get a new tire but the personnel was so friendly and helpful that I may start bringing my car in for regular repairs.

by - Verified Customer December 18, 2016

As always, Charlie and his staff are outstanding. I wouldn't bring my car anyplace else.

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by - Verified Customer December 18, 2016

Great experience.Thanks!

by - Verified Customer December 16, 2016

Excellent.

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by - Verified Customer December 11, 2016

Always above and beyond service.

by - Verified Customer December 09, 2016

Overall the experience was great.

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by - Verified Customer December 06, 2016

Love Pleasant Car Care. I'm scared to ever move because we have the first mechanics we've ever trusted. :)

by - Verified Customer December 06, 2016

Pleasant Car Care-Newton is the best. Our entire family uses them and almost every time I refer them someone says they already go there. Pretty great team.

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by - Verified Customer December 04, 2016

Charlie and his team worked with me to do only the work that was necessary which kept it within my budget.

by - Verified Customer December 04, 2016

Charlie and his staff were professional and informative as usual!

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by - Verified Customer December 02, 2016

The job was completed on time at a fair price!
It was a great experience.

by - Verified Customer December 01, 2016

While Charlie didn't catch the problem the first time, he fixed it to perfection the second time. I was very happy with the service.

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by - Verified Customer November 30, 2016

Charlie and his team are terrific.

by - Verified Customer November 29, 2016

They know the value of their customers and do their best to keep them happy. Super nice guys!

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by - Verified Customer November 29, 2016

I enjoy going to your shop because you take the time to explain why you're recommending services to be done on my car.
I'm always greeted with a smile and a hand shake and I don't feel like you're taking advantage of me; as a female. I'll be seeing you guys for a long time. Thank you again!

by - Verified Customer November 22, 2016

Charlie has been great! Although problem was not fixed one the first attempt he was willing to help me multiple times and I think finally my problem with the car is resloved.

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by - Verified Customer November 16, 2016

Excellent service, friendly and courteous.

by - Verified Customer November 14, 2016

The shop did everything they could for a very difficult problem which, in the end, could be solve only at the dealer's. But I will return to Pleasant St. for all my other auto issues in the future, for sure.

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by - Verified Customer November 13, 2016

I find that I have been treated nicer as a customer than any auto service place that I have frequented. That is the case every time I go there.

by - Verified Customer November 10, 2016

I had a great experience ! They were very welcoming.

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by - Verified Customer November 08, 2016

The personnel were great. Unfortunately, my car was totaled over the weekend, so I am now car-less!

by - Verified Customer November 04, 2016

We love Pleasant Car Care and use them exclusively because they are honest and do a great job!

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by - Verified Customer November 04, 2016

I found them very professional and nice, They did an excellent job with the repairs for my car and I expect to go back for other repairs my car may need.

by - Verified Customer November 03, 2016

Great work, great service, great people.

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by - Verified Customer November 02, 2016

Best service.

by - Verified Customer November 02, 2016

Charlie is wonderful!

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by - Verified Customer September 20, 2016

Always great!

by September 20, 2016

Always a good place.

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by - Verified Customer September 20, 2016

Prompt, helpful service.

by - Verified Customer September 19, 2016

Great.

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by - Verified Customer September 19, 2016

Great service. friendly. Honest.

by - Verified Customer September 18, 2016

No problems. Called to go over repairs needed first. Done quickly. Very pleasant.

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by - Verified Customer September 18, 2016

Excellent, honest mechanical shop.

by - Verified Customer September 15, 2016

excellent!

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by - Verified Customer September 14, 2016

The service is always friendly, thorough, and done in the same day. Great all around.

by - Verified Customer September 12, 2016

The certified technician was able to fix my car in a timely manner and he was very professional.

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by - Verified Customer September 11, 2016

Great service, find right problem, quick repair. Thank you.

by - Verified Customer September 11, 2016

Good work with no fuss. Charlie was knowledgeable, friendly, and helpful as always.

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by - Verified Customer September 08, 2016

Fair, friendly, honest, and accommodating.

by - Verified Customer September 07, 2016

The technicians were not able to reset my airbag computer despite replacing the front sensors. They insisted I needed to replace an expensive computer part even though there was no damage to this module. Very disappointing.

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by September 05, 2016

I showed up right at closing time (5:55) and only Matt was there. I told him my car wouldn't start in the parking lot right down the street. He stayed late, changed out my battery and provided excellent service which saved me from having to Uber home!

by - Verified Customer September 02, 2016

Excellent service.

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by - Verified Customer September 02, 2016

Most honest mechanics in the area that charge fair prices.

by - Verified Customer September 01, 2016

Very exceptional service!! Friendly staff and very accommodating to work around my schedule!

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by September 01, 2016

Love working with Charlie and his crew, they are always professional and honest.

by - Verified Customer July 27, 2016

Charlie and the folks at Pleasant Car Care are fabulous. I am always happy with the level of attention and great service I receive.

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by July 24, 2016

Great service! Fast, reliable, friendly, affordable, would definitely recommend!

by - Verified Customer July 24, 2016

Sent in the car at 8:30, got it back by 2pm with car fluids replaced. Owners and employees are friendly and professional. They had 4 other cars being repaired that Monday morning. You know a busy shop's a good shop.

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by - Verified Customer July 20, 2016

Really great experience. Started out with a phone call after my dealer told me I needed new wheel bearings and quoted me what I felt was a fairly high cost. I called Pleasant Car Repair and spoke to Charlie (the owner) and he said, first thing to do would be to validate that it really needed repair. He said he could take a look the next AM. I brought the car in and he put it on the lift and was able to verify the noise that the dealer heard. He took the time to explain to me the issue and what the repair entailed. He also had the parts ready so was able to complete the repair right there within a few hours. The cost came in significantly lower than the dealer quote. The shop also had a very comfortable, clean waiting room. Overall a great experience.

by - Verified Customer July 19, 2016

Very good experience. Friendly owner.

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by - Verified Customer July 18, 2016

Quickly repaired my headlight and got a sticker for my car great service.

by - Verified Customer July 17, 2016

Installed new spark plugs and cleaned fuel injection system.

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by - Verified Customer July 13, 2016

Great customer service with reasonable price.

by - Verified Customer July 11, 2016

They found and fixed the problem very quickly, and it turned out to be MUCH less expensive than I feared.

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by - Verified Customer July 10, 2016

The owner, technicians, and staff are extremely knowledgeable and courteous.

by - Verified Customer July 08, 2016

Excellent customer service and fixed the car problem too! Very genuine and friendly.

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by - Verified Customer July 05, 2016

The are good.

by - Verified Customer July 04, 2016

Easy, fast, and friendly!

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by - Verified Customer July 04, 2016

Friendly & affordable service.

by - Verified Customer June 29, 2016

Very good.

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by - Verified Customer June 27, 2016

Efficient, friendly service as always.

by June 23, 2016

My most recent experience was not as good as my other experiences, I think I was upsold on the service and for an unknown reason my fuel efficiency dropped immediately after that service experience.

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by June 20, 2016

Expensive and not good communication, work was not performed to my satisfaction.

by - Verified Customer June 20, 2016

Paid for something and didn't fix it.

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by - Verified Customer June 16, 2016

The guys were all really fast with the work and all maintained very professional demeanors. At the same time, everyone was personable and helpful; no one seemed like they didn't want to be there which gave me a good feeling about the work being done on my truck. I put in for a quote for service online and within an hour, I had received a call and scheduled service that day (in fact, he told me to come down right then if I was free). Overall, it was a great experience and I plan to continue coming back whenever I need work done on my vehicle. Thanks again guys!

by - Verified Customer June 12, 2016

Great! They are the nicest Guys around and explain everything that they are doing.

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by - Verified Customer June 09, 2016

Mechanics are nice. Arranged for pick up and drop off. Did the job well. Reasonable prices.

by - Verified Customer May 30, 2016

Excellent.

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by May 23, 2016

Excellent and friendly.

by - Verified Customer May 06, 2016

Charlie always manages to get my car right in no matter how busy he is. It is fixed in a very timely fashion. He is honest and a good businessman.

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by - Verified Customer May 03, 2016

Prompt, friendly, informative. Great for basic car maintenance.

by - Verified Customer April 24, 2016

This is now the only shop my entire family uses. Your professionalism, fast, thorough and honest work makes us feel as though we can trust you and the quality of your work.

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by - Verified Customer April 11, 2016

Fantastic.

by - Verified Customer April 08, 2016

Fast; Not intimidating; Fair prices.

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by - Verified Customer March 30, 2016

The owner, the guy from Greece is a wonderful person and I just wanted to mention this in the review. Definitely I found a place where to go and fix my car.

by - Verified Customer March 29, 2016

Friendly, well priced, and timely!

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by March 28, 2016

The man I spoke with was extremely nice, but a $900 brake job is a bit excessive. I won't be returning.

4 verified customers did not leave comments but provided these ratings:
by Paul, Chris
by Elad, Craig

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
98

Our team found Pleasant Car Care of Newtown to be the up and coming new kid on the block. Established in 2010 by Charlie Zlatkos, an ASE technician with over 23 years of automotive experience, starting in 1991 in Greece where he attended night classes at an automotive technical school. Charlie is providing ongoing training to his staff and has invested in the tools and equipment needed to professionally service and repair today's late model vehicles. They also offer a 36 month/36000 mile limited warranty for your peace of mind. To make getting your car serviced easier and more convenient shuttle service is offered, early bird drop off, and wireless internet on site.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
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MESSAGE FROM THE SHOP

Welcome to Pleasant Car Care! We are a full service, automotive repair and maintenance shop serving the Metro West Boston area including the Arlington, Boston, Allston, Brighton, Cambridge, Brookline, Newton, Watertown and Waltham communities.

Our expert ASE trained and certified technicians have over 20 years of combined experience in order to handle all of your automotive repair needs and keep your vehicle in top operating condition.

A simple visit will convince you about what sets us apart from the rest. When it comes to brakes, suspension, engine diagnostics, and oil changes, We make sure to take the time to explain your specific car repair needs, consider options, and help you prioritize repairs.

Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts. We help you choose whatever part is right for your vehicle, taste and budget. Our Staff has worked for several foreign and domestic dealerships as well as independent repair facilities.

At Pleasant Car Care you can be assured that the work we perform is done right the first time and competitively priced. We provide smart advice to extend the life of your vehicle.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Pleasant Car Care - Newton