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Pierson Automotive

(513) 285-9013
21 Verified Reviews
dheineman@piersonautomotive.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm

ADDRESS

3456 S. Dixie Hwy
Franklin, OH 45005 USA

AUTO REPAIR EXPERIENCE

  • Brenda Peirson, Owner
  • Darren Heineman, Manager
  • Established 1992
  • 6 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technician

Pierson Automotive Reviews

OVERALL RATING

21 Verified Reviews
5 stars
(15)
4 stars
(1)
3 stars
(4)
2 stars
(1)
1 star
(0)
by - Verified Customer March 13, 2014

I had to take it back twice for the same reason. I should not take it in twice. I am not really satisfied. Well, mostly they do an excellent job but this time maybe they didn't know the leak. It wasn't a big leak but it was a leak. Power-steering fluid leak is still there and I'm not satisfied. Usually they do an excellent job. I am just dissatisfied with this one.

by - Verified Customer March 13, 2014

It was a bit pricey but other than that they do good work.

by - Verified Customer March 13, 2014

Everyone works hard to do a good job and to make sure things are done right.

by - Verified Customer March 13, 2014

We have always found service to be efficient, friendly, and fair.

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by - Verified Customer March 12, 2014

As always I got excellent service, and they were honest on the repairs that I needed.

by - Verified Customer March 12, 2014

I have known the service manager for about 40 years so I am well satisfied.

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by - Verified Customer March 12, 2014

The service team was very courteous and helpful. Shawn was a big help as was Opie in diagnosing the problem.

by - Verified Customer March 12, 2014

Pierson is my go-to automotive service partner. I will go no where else.

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by - Verified Customer March 11, 2014

They were excellent, very polite and quick.

by - Verified Customer March 11, 2014

I was satisfied when I called for the repair and I was satisfied when I picked up the car. I had good service. When I first called there I talked to Bob and he was very helpful and told me what to do and I did it. I took the car there, they told me how long it would take. When I got there the car was ready, I gave them the check, and everything went smoothly.

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by - Verified Customer March 10, 2014

I like the service, I like the people I deal with, and I like their response. They handled a problem for me.

by - Verified Customer March 10, 2014

Each and every time that I go to Pierson, I am treated very well. The work is performed in a timely manner and the staff is thorough.

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by - Verified Customer March 10, 2014

No appointment needed.

by - Verified Customer March 06, 2014

Always provide efficient, honest, friendly service.

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by - Verified Customer February 27, 2014

Have always had good service there.

by - Verified Customer February 25, 2014

Excellent Price & Quality.

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by - Verified Customer February 22, 2014

I have always found everyone at Pierson to be very friendly and courteous.

by - Verified Customer February 21, 2014

DARREN THE SERVICE MGR. AND LARRY HIS ASS'T ARE ALWAYS EAGER TO PLEASE.

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by - Verified Customer February 18, 2014

It was done the way they said, no surprises.

by - Verified Customer February 18, 2014

They are completly trustworthy. Quick to diagnose promblems. Customer friendly.

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by - Verified Customer February 12, 2014

The prices are high.


RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
98

Pierson Automotive has been serving the local Middletown community since 1992. Our review of this RepairPal Certified shop revealed a team of experienced professionals who continually demonstrate a commitment to ASE Certification and ongoing training. They work hard to stay current by attending some of the best automotive training available on a regular basis. This commitment, coupled with the proper tools and some of the best computer diagnostic equipment available, help them to accurately diagnose and repair your modern vehicle. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
+ More

AFFILIATIONS

  • ACDelco
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Car and light truck repair, Body Shop and Paint service. All Makes and models, Discounts and Coupons, Free WiFi, Coffee, Tea, Hot Chocolate. All Repairs Have Nationwide Warranty. Ase Certified Technicians. Quality Repairs and Friendly Staff.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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