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Perry's Automotive Inc

149 Verified Reviews
perrysautoredding@yahoo.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

660 Twin View Blvd
Redding, CA 96003 USA

AUTO REPAIR EXPERIENCE

  • Jerimy Mcneely, Owner
  • Established 1968
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 101 Years of Car Repair Experience

Perry's Automotive Inc Reviews

OVERALL RATING

149 Verified Reviews
5 stars
(118)
4 stars
(23)
3 stars
(4)
2 stars
(2)
1 star
(2)
by - Verified Customer July 09, 2017

Good.

by - Verified Customer July 04, 2017

Staff was friendly and forthright.

by - Verified Customer June 29, 2017

I was very happy with all aspects of my customer experience.

by - Verified Customer June 26, 2017

Got a quick evaluation of the problem and fixed on the spot. Super stoked!!!

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by - Verified Customer June 26, 2017

Everyone was very nice and explained what they did and what they looked for.

by - Verified Customer June 25, 2017

Job well done.

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by - Verified Customer June 22, 2017

Professional,polite.

by - Verified Customer June 21, 2017

Perry's Automotive is an excellent, hassle free auto repair business.

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by - Verified Customer June 19, 2017

We made an appointment to bring the car in when they had time to work on it. Perry's had a loaner car for me to use while mine was in the shop. They couldn't make it fail to start, a problem I had experienced.

by - Verified Customer June 19, 2017

Professional, honest, and quick! I will return.

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by - Verified Customer June 19, 2017

I liked the interaction between the employees, and the interaction between the employees and the customers, I like it when character is shown, laughing, joking, but still keeping the sense of professionalism. I missed my last appointment, due to the fact I was called into my second job unexpectedly and didn't have time to call and reschedule, but your staff is great!

by - Verified Customer June 18, 2017

They were professional.

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by - Verified Customer June 18, 2017

First time there and very satisfied.

by - Verified Customer June 18, 2017

Great job!

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by - Verified Customer June 14, 2017

Perry's did a great job.

by - Verified Customer June 14, 2017

Everyone was extremely nice and helpful.

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by - Verified Customer June 12, 2017

These guys are ON IT....very professional, courteous, knowledgeable and fair. They are a busy shop and the people who work there are great. This was my first experience and I definitely will be back!

by - Verified Customer June 12, 2017

Highly organized automotive repair firm. A thorough written and oral explanation of the needed repair occurred and also the same regarding the finished work on my vehicle. Photos were taken of future repairs and were explained thoroughly. The shops, storage areas, and cleanliness of all of the shops were superior. To me this is an outward expression of a shop which runs smoothly. I am very happy with the work.

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by - Verified Customer June 11, 2017

Service was fast and done right and the customer service was exceptional.

by - Verified Customer June 06, 2017

Professional.

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by - Verified Customer June 04, 2017

You should be able to tell who this is just by the praise I have for your shop and Dr Chris. My business would SUCK if I didn't have you all to keep my trucks in perfect running condition!

by - Verified Customer May 30, 2017

A truly nice experience. I will certainly return to this shop in the future.

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by - Verified Customer May 25, 2017

The loaner car is great. Thanks for it. I happily add fuel for the convince.

by - Verified Customer May 24, 2017

Patrick and everyone that I dealt with were friendly and professional. The final bill was less than estimate.

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by - Verified Customer May 23, 2017

It was Good.

by - Verified Customer May 23, 2017

Perry's is my preferred auto repair shop in Redding. They have always been friendly, professional, efficient, and helpful. Services are priced comparatively competitive.

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by - Verified Customer May 22, 2017

I felt the work u guys did was awesome.

by - Verified Customer May 21, 2017

These people always treat me well and service is top notch.

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by - Verified Customer May 21, 2017

Nothing but the best.

by - Verified Customer May 21, 2017

It was a very pleasant experience, I had a smog check performed. the techs were capable and the price was fair.

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by - Verified Customer May 21, 2017

great service.

by - Verified Customer May 17, 2017

Thank you for your help and professionalism.

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by - Verified Customer May 16, 2017

Service was fast and done right and the customer service was exceptional.

by - Verified Customer May 14, 2017

I had a break and safety inspection performed at Perry's Randy was excellent and very thorough I would recommend Perry's Auto to anyone thank you

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by - Verified Customer May 14, 2017

Transmission fluid drain, flush and fill.

by - Verified Customer May 10, 2017

Great people. Excellent service.

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by - Verified Customer May 10, 2017

My truck was fixed on time and ready and running when I paid the bill.

by - Verified Customer May 08, 2017

Great service, work, and communication skills! We completely trust Perry's Automotive with our vehicles, and highly recommend them!

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by - Verified Customer May 07, 2017

Perry's always does excellent work.

by - Verified Customer May 07, 2017

Very friendly.

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by - Verified Customer May 07, 2017

So far so good. Truck is running great. More than I wanted to spend on it, but that is not the shops fault. I ignored it for years. They brought it up to date. Like new again.

by - Verified Customer May 03, 2017

Very friendly people.

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by - Verified Customer May 01, 2017

Took hybrid in for troubleshooting an intermittent electrical problem. Perry's found the problem quickly and fixed it. Thanks!

by - Verified Customer May 01, 2017

Owner very friendly, provided car service 1st day & a loaner 2nd day. very pleased.

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by - Verified Customer May 01, 2017

Staff is very friendly, knowledgeable, and helpful.

by - Verified Customer May 01, 2017

I had a diagnosis of a bad fuel pump and was fixed promptly and truck runs great.

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by - Verified Customer May 01, 2017

Always have great service! I Like all the people too!

by - Verified Customer April 30, 2017

Very professional and got the job done.

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by - Verified Customer April 30, 2017

Staff was very Courteous and customer care oriented. They were good to keep us posted regarding the status of our repairs.

by - Verified Customer April 26, 2017

Excellent service in a friendly and timely manner. Will take my other vehicle in soon.

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by - Verified Customer April 26, 2017

Amazing Experience, I was treated with respect and was very clearly explained what was needed and even follow up instructions. Awesome customer service from Everyone!!!

by - Verified Customer April 25, 2017

Friendly, professional, will use again.

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by - Verified Customer April 24, 2017

Communication about what I wanted and the price for the service was an issue.

Reply from Perry's Automotive Inc – by Perrys Auto May 30, 2017

Sorry about the first impression and the poor service. Patricia has been contacted and the issue was resolved.

by - Verified Customer April 23, 2017

Been going there for over 10 years!

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by - Verified Customer April 18, 2017

Made appointment, showed up on time and out of the shop as advertised...nothing wrong with THAT kind of service.

by - Verified Customer April 17, 2017

Really appreciate that you will take me home and pick me up when repairs are finished.

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by - Verified Customer April 17, 2017

They are awesome!

by - Verified Customer April 17, 2017

Thanks.

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by - Verified Customer April 17, 2017

Very nice and educated! Will be back!

by - Verified Customer April 17, 2017

Everyone I have dealt with at Perry's has been very friendly and great at explaining the work done on my truck. Definitely would recommend them.

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by - Verified Customer April 16, 2017

Perry's is great.

by - Verified Customer April 13, 2017

Always professional and provides quality workmanship.

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by - Verified Customer April 11, 2017

An adjustment was made to make the car idle better. After 300 miles went by the check engine light went on and it idled rough again.

by - Verified Customer April 11, 2017

Everything was fine.

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by - Verified Customer April 10, 2017

They were timely with my service and got that job done quickly. They also showed me things to be aware of without any high pressure.

by - Verified Customer April 07, 2017

Perry's was recommended by my uncle who has been going to them for years. I took my truck in to get it diagnosed for an issue. They found nothing wrong with the issue I was seeing, but found another issue that needed to be addressed. Everything was explained to me completely so that I could understand what was needed. They diagnosed AND fixed a different issue for less than the dealer was going to charge just to look at my truck. Everyone I talked to was extremely kind to me. I will be going back to Perry's for all of my truck repair needs. I will also share what a fantastic experience I had to anyone looking for a mechanic.

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by - Verified Customer April 05, 2017

My experience was a very good. I got the information I needed/expected. It was solid customer service I received.

by - Verified Customer April 03, 2017

Love Everyone there!

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by - Verified Customer April 02, 2017

Excellent quality service and confident work was done professionally.

by - Verified Customer April 02, 2017

the problem was not fixed.

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by - Verified Customer March 30, 2017

I couldn't have been treated better if I was Amie's father. I work in an environment where I come in contact with THOUSANDS of people daily, and talk to many. At any opportunity ,I will recommend Perry's Auto, because of my one and only experience at your establishment.

by - Verified Customer March 28, 2017

Courteous and professional personnel.

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by - Verified Customer March 28, 2017

It is always a pleasure to deal with professionals and that is what I found at Perry's.

by - Verified Customer March 26, 2017

Thanks.

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by - Verified Customer March 23, 2017

Good work.

by - Verified Customer March 22, 2017

Painless.

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by - Verified Customer March 22, 2017

All good.

by - Verified Customer March 16, 2017

Professional, friendly, explained repairs in manner to easily understand. Excellent!

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by - Verified Customer March 15, 2017

Thank you.

by - Verified Customer March 14, 2017

I gave the shop a list of what was done on truck before bringing it to them. I don't think they gave it to the tech. I dropped off the truck early morning and I don't think they even started to work until the next day. They suggest a new serpentine belt which was the wrong one, causing a loud noise like a bad bearing. Took it to my air condition guy and he found the problem.The belt was too long and won't let the tensioner pulley adjust.I feel the office person was responsible for wrong belt. Her attitude during the whole order deal show no respect. I wouldn't recommend the shop for their poor work and disrespect of customers.

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by - Verified Customer March 13, 2017

Thanks for you'r friendly service and fresh baked cookies too :)

by - Verified Customer March 12, 2017

my truck started failing about Lakehead and I crippled in to the shop. They diagnosed the problem, worked me, and hot me up and running. They gave me a lift to the Court House and called me when they were through. I have been a customer for over 45 years!

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by - Verified Customer March 12, 2017

i like having my wifes car worked on there they do what they say and pick her up and drop her off, good job team!!

by - Verified Customer March 12, 2017

Very personable staff, they treated me as if I were a long time customer even though this was my first time ever there. I was very satisfied with both the work they did and the professional conduct of the staff.

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by - Verified Customer March 12, 2017

Excellent service!!! Can't say enough good things about the care, service and pricing.
The most customer oriented business I have ever had the pleasure of doing business with.

by - Verified Customer March 08, 2017

You guys are great! :)

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by - Verified Customer March 07, 2017

Thank you.

by - Verified Customer March 05, 2017

Perry's staff was amazing. Reception was very friendly and the owner even gave my family a ride to and from the hotel while our vehicle was being serviced. We had our alternator go out on us just outside of Redding and Perry's came highly recommended from the Tow company and another local business that we contacted. We were brought in one afternoon and out the next morning. My only regret is that Perry's is not our local auto shop.

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by - Verified Customer March 05, 2017

shop came recommended for a reliable source.

by - Verified Customer March 02, 2017

Great service as usual!

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by - Verified Customer March 02, 2017

Very pleased with the service I received.

by - Verified Customer February 28, 2017

Jerimy, Patrick and Ami are the best. Thanks for a great job as always. Charlie B.

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by - Verified Customer February 28, 2017

It was great.

by - Verified Customer February 21, 2017

Perry's was recommended to me, and so far all necessary work on 2 different vehicles was performed to my satisfaction.

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by - Verified Customer February 21, 2017

Very impressed! Great customer service! I love it that you utilize modern technology

by - Verified Customer February 20, 2017

I have been going to Perry's for sixteen years. I wouldn't go anywhere else because I trust them from their knowledgeable service writers to the mechanic checking the fluids. They are truthful about all three of our cars' conditions. One of our cars has made it to 367,000 miles thanks to their expertise and help.

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by - Verified Customer February 20, 2017

When I was getting my car smogged the guys noticed I had a loose connection on my positive terminal. That's why my van wouldn't start after 2 successful starts for the smog test. They suggested a marine terminal after they took 20 minutes out of their schedule that they didn't charge me for. They also found out why my van overheats when stopped. For some odd reason all my fan blades on my cooling fan were broken off. Thanks guys!

by - Verified Customer February 19, 2017

I've been on the planet 64 years, so I've been disappointed my times with auto repair shops in the past. However, I love this shop and every every encounter I had there, Straight up people, no feeling of any dishonesty from anyone. After I dropped my car off,
i had this feeling I was in good hands and they would find and fix my problem and sure enough that's what happened. I will always have a loyalty with this business Thank You!

I

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by - Verified Customer February 19, 2017

We like the Service that we received and the friendly atmosphere.

by - Verified Customer February 15, 2017

They were very nice and picked us up when car was ready.

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by - Verified Customer February 15, 2017

Good work accurate estimate.

by - Verified Customer February 14, 2017

I feel like I can rely on this company to take of my vehicles without worrying about being over charged or misled. I consider them friends.

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by - Verified Customer February 12, 2017

Couldn't ask for better service. I highly recommend Perry's

by - Verified Customer February 12, 2017

Very patient and explained everything and didn't feel condescending when I asked.

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by - Verified Customer February 09, 2017

The only place in town I trust.

by - Verified Customer February 09, 2017

Everything went smooth and as planned! Thanks again!!

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by - Verified Customer February 08, 2017

Positive experience all around.

by - Verified Customer February 07, 2017

We have our vehicles serviced at your shop for the past 2 years and appreciate your good work and service. This was our daughter's old.car and you got her up and running. Thank you so much.

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by - Verified Customer February 07, 2017

Will return for their service. Very happy with shop and people.

by - Verified Customer February 07, 2017

The staff was great! And the mechanic was accurate and fast.

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by - Verified Customer February 05, 2017

Perry's is our only auto repair shop. Wouldn't trust going elsewhere. Work is done correctly and when needed. Advice is given when you can wait to repair the problem or when you should probably do it now. We are definitely in the Perry's camp.

by - Verified Customer February 05, 2017

Very pleased with this company. They are friendly and professional.

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by - Verified Customer February 02, 2017

Excellent.

by - Verified Customer January 30, 2017

A1 shop, I will see you next smog check. Hopefully not sooner but it's good to Know your there if needed.

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by - Verified Customer January 26, 2017

I always receive excellent service and the staff is superb.

by - Verified Customer January 22, 2017

Always get great customer service and complete satisfaction

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by - Verified Customer January 19, 2017

Perry's automotive is the best in Redding. You can be sure that they know what they are doing and have always done great work on our cars. Most all the local city, county and state agencies use Perry's for there vehicle issues.

by - Verified Customer January 17, 2017

excellent work! I like the integrity of those I dealt with.

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by - Verified Customer January 16, 2017

Staff was very attentive and helpful.

by - Verified Customer January 12, 2017

They did what I wanted.

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by - Verified Customer January 11, 2017

excellent.

by - Verified Customer October 19, 2015

We get good, thorough service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you for taking the survey Wayne. We appreciate you as a customer.

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by October 16, 2015

Great and thorough service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you!

by - Verified Customer October 15, 2015

Good friendly and reliable service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you for your kind words and taking the time for the survey.

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by - Verified Customer October 13, 2015

Good service, very nice people.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you Vern its always a pleasure seeing you.

by - Verified Customer October 09, 2015

Extremely pleasant experience. Always on top of things and has always given me their most honest advice.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks for the positive review Nick. We appreciate your business.

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by - Verified Customer October 08, 2015

They seemed very honest and above board...

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks John we look forward to seeing you in the future.

by - Verified Customer October 06, 2015

Everyone is friendly and I feel you were honest with me. It is nice for me to feel you took good care of my Impala.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you Carole! We know you have a choice and we are grateful you choose Perry's.

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by - Verified Customer October 06, 2015

Well the people there are the nicest people I have ever dealt with when it comes to vehicle repair. Also, they checked out my truck and found nothing wrong with it and gave it back that way versus making up an issue just to make money. Awesome experience.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks Brian for taking the time to give a review. We are happy to help.

by October 02, 2015

I have nothing but good service with them, Patrick has always been good!

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you thank you thank you!

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by - Verified Customer October 02, 2015

Communication was clear, expectations were met and pricing seemed very fair.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you Debbie. We glad you put your trust in us.

by September 25, 2015

Friendly, quick, clean and my car runs great.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you very much for taking your valuable time to give us a quality review.

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by - Verified Customer September 17, 2015

Friendly, knowledgeable, convenient service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks Paula, glad we are your go to shop.

by - Verified Customer September 14, 2015

I have recommended Perry's to 3 Friends.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks for the recommends Kevin, we do appreciate it.

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by - Verified Customer September 11, 2015

Great service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you for the review Julie. We appreciate your business.

by - Verified Customer September 09, 2015

Professional, friendly service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks Steve and we look forward to seeing you in the future.

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by September 09, 2015

We have always had the best service on both our cars. We have referred our friends.

by - Verified Customer September 03, 2015

Was quite expensive, yet still have issues.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

I am sorry about your experience here Teri. I have reached out to you in hopes of correcting this issue and you have not returned my phone calls. I would rather have a happy customer than have a displeased customer. Please call.

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by - Verified Customer August 26, 2015

Best shop in the area. Great office staff, top techs.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thanks for the review. I know your time is valuable and I appreciate you taking some of that time for us.

by August 19, 2015

They were very helpful, always keep me informed, felt they went above and beyond what anyone else would do.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

We hope to always go above and beyond and if we don't, we will go further! Thank you.

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by - Verified Customer August 17, 2015

They are the best !!!!!

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

So are you Janis, "the best"!

by - Verified Customer July 29, 2015

Good service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you Kari.

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by - Verified Customer June 25, 2015

Excellent customer service and timely repair.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you Sheila for choosing us and taking the time to review.

by - Verified Customer June 19, 2015

Very friendly. Excellent service.

Reply from Perry's Automotive Inc – by Perrys Auto November 18, 2015

Thank you for the review. When our customers are happy, so are we.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Perry's Automotive was established way back in 1968 and has been proudly serving Redding and the surrounding area ever since. This shop features a very experienced, well trained, and ASE Certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “helpful”, “professional”, “honest”, and "knowledgeable". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • ASCCA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

We are a 3rd/4th generation business established well over 45 years ago. We have techs who have been with us for 5, 18, 20, 29 and 30 years. We have the experience along with the quality service and customer care you deserve. We offer a 2 year 24,000 mile nationwide warranty along with 0% financing through NAPA AutoCare. We also donate to local charities such as Good News Rescue Mission, Peace Officers Assc., etc. local high schools and multiple youth sports teams. We also love Girl Scout cookies!

All 5 of our technicians specialize in a different area of expertise and have a combined 112 years of experience.

The best in Redding Auto Repair and Service, Perry’s Automotive Inc is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Repair

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More

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