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Pearson Tire & Auto Service

(804) 925-2191
40 Verified Reviews
rpearson@pearsontireandauto.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

711 S 15TH Ave
Hopewell, VA 23860 USA

AUTO REPAIR EXPERIENCE

  • Randall Pearson, Owner
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 70 Years of Car Repair Experience

Pearson Tire & Auto Service Reviews

OVERALL RATING

40 Verified Reviews
5 stars
(33)
4 stars
(5)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer April 04, 2017

Always a pleasure.

by - Verified Customer March 21, 2017

Those guys are the best.

by - Verified Customer January 31, 2017

They are excellent at what they do, friendly and have high integrity.

by - Verified Customer January 07, 2017

Honest, thorough, and quick, as always.

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by - Verified Customer January 01, 2017

Very helpful.

by - Verified Customer December 30, 2016

There appeared to be some Issues completing the repairs before closing when my wife I arrived to pick-up her car. However, the manager and technician worked several minutes past closing. Then seemly without immediate success they determine the car would not be ready this day. Therefore, my wife and I were on our way home and minutes before we got home, the manager call and said they corrected the problem and vehicle was ready if we were willing to turn around, come back and pick up the repaired car. The starter worked fine and thus far on this date no problems. I respect people/workers who put in extra time to get the job done.

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by - Verified Customer December 14, 2016

My service was quick which saved me time and money. They are very honest, knowledgeable, and did great work on my car.

by - Verified Customer November 06, 2016

Responsive and Friendly People. They do good work!

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by - Verified Customer October 29, 2016

Fast, friendly, great work.

by - Verified Customer October 27, 2016

Everything was fine.

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by - Verified Customer October 25, 2016

The employees were kind and courteous. The service was great!

by - Verified Customer October 13, 2016

Very efficient service.

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by - Verified Customer July 31, 2016

Everything was good!

by - Verified Customer July 21, 2016

They were very professional and it wasn't a long wait..

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by - Verified Customer December 30, 2014

They do an outstanding job in a timely manner and they are always friendly.

by - Verified Customer December 30, 2014

They are very courteous, they replaced my tires and they did the work in a timely manner. They did the work faster than going to Walmart, and they even give very good safety suggestions.

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by - Verified Customer December 30, 2014

They are very accommodating, they always fix your car correctly the first time and they usually get the work done in a timely manner.

by - Verified Customer December 29, 2014

They do very good work, and we personally know the owner.

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by - Verified Customer December 28, 2014

They do all of the work we want. They are great in all aspects, their customer service is great and we have never had a problem with their services.

by December 28, 2014

They are very courteous, they get right on the work and they take really good care of my car.

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by December 28, 2014

We have known them for years. The last time I went there was for an oil change and I wanted them to check my tire pressure. I didn't like that they filled my windshield wiper fluid reservoir and charged me 10 dollars for it, when I can just buy a gallon from the store for a few dollars and fill it myself.

by December 23, 2014

We have known them for years, they do very good work and they are friendly.

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by - Verified Customer December 22, 2014

They treat me well, and they are fair and reasonable.

by December 18, 2014

They are very good, they took my car on time and they did very good work.

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by - Verified Customer December 17, 2014

I grew up with Randall, and they are wonderful when it comes to helping their customers.

by - Verified Customer December 14, 2014

They are good honest people that have been around for a long time.

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by - Verified Customer December 11, 2014

His service are always prompt, he offers quality service. They are very understanding and they try to schedule you in at the earliest convenience.

by - Verified Customer December 10, 2014

I have known them for years. They are the only ones besides myself who work on my car, and they always do good work.

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by - Verified Customer December 08, 2014

They have always been very prompt, helpful and we are always satisfied with their work. They are very honest and that is why we trust them.

by December 07, 2014

They have good service, they always do the work they say they will and they are very fair.

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by December 01, 2014

I am unsure about the work they did, I don't think they correctly diagnosed the issue.

by - Verified Customer December 01, 2014

They are always very accommodating when it comes to scheduling appointments for all four of our cars. The work is always done correctly the first time. We have been going there for the past 10 years, we have only had an issue with the service once because I chose a cheaper route and it didn't work out. We never hesitate when they tell us when more work pops up than what we went in for, we trust them entirely and they are the kind of family oriented business that everyone loves. They only thing I don't like is that they are a little far away, but we will keep going to them.

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by November 30, 2014

They did what I asked.

by - Verified Customer November 30, 2014

They do good quality work, I live 30 miles away but I still go there.

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by - Verified Customer November 30, 2014

I didn't have any problems with them, the only thing I didn't like was their prices were higher than others I had found.

by - Verified Customer November 30, 2014

They are very nice people to deal with, I trust them and they do very good work. If work comes up that I don't know about they will call and let me know about it, they are very outstanding people.

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by November 25, 2014

They are a local company, we have known them for years and they are very accommodating. If you can't get your vehicle over to them they will come and pick it up wherever you needed them to, and they give you very good service at decent prices.

by November 20, 2014

Great service, good attitude and quality products.

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by - Verified Customer November 18, 2014

They are very good people, they pick me up and take me to work when I won't have my car and I never have to worry about their work.

1 verified customer did not leave comments but provided this rating:
by Courtenay

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
93

Pearson Tire & Auto Service has been serving the Hopewell area since 1999. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers enthusiastically describe this team as “outstanding”, “courteous”, “accommodating”, “honest” and "helpful". This location features a team of automotive professionals whose experience, commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • iATN

MESSAGE FROM THE SHOP

Pearson Tire & Auto Services offers top brands like Michelin®, BFGoodrich®, Nitto, Hankook, and Nexen. We service cars from GM, Toyota, Honda, Ford, and others. We serve the communities of Hopewell, Petersburg, Fort Lee, Chester, and Bermuda Hundred. We maintain trucks for alignment, brakes, AC, and oil changes.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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