Palmetto Auto Service

(803) 335-2546
32 Verified Reviews

8:00am to 6:00pm


1201 Broad River Rd
Columbia, SC 29210 USA


  • Robert R Ballentine, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 43 Years of Car Repair Experience

Palmetto Auto Service Reviews


32 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer May 15, 2017

They fixed my air conditioning and did a great job. I will survive the summer!

by - Verified Customer May 14, 2017

Robert bent over backwards to help me out when my situation was more than inconvenient for both of us. I cannot express enough how much I appreciate it. I did look out of curiosity to verify what I suspected already, but he beat any competing estimates by a good 20% minimum and actually had the work done way earlier than expected.

by - Verified Customer April 20, 2017

My car had unforeseen issues that didn't reveal themselves until after I drove off. However the staff there worked tirelessly to get the job done right. This is going to be my shop of choice.

by - Verified Customer April 13, 2017

Robert is very good at working on my car for repair, he tells you honestly what is needed, and do not try to rob you.

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by - Verified Customer March 27, 2017

This shop is awesome! Everything was timely and everyone was super friendly. The shop manager offered to take me to work. I would definitely go again!

by - Verified Customer February 22, 2017

I love Palmetto auto care I never have too worry or question about the work that has too be done I feel safe and secure with Palmetto auto care thank you.

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by - Verified Customer January 31, 2017

Very happy with the customer service!

by - Verified Customer January 19, 2017

Easy to work with, quick and to the point

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by - Verified Customer January 03, 2017

Great service; even though it took a little longer due to parts having to be ordered

by - Verified Customer December 20, 2016

We trust Robert with the repairs on our vehicles and appreciate his honesty.

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by - Verified Customer September 15, 2016

Great as always!

by - Verified Customer September 15, 2016

They did a great job. It was a 9hr job and I was told I wouldn't receive my car until the next day, but they put in work and I recurve my car the same day. Anything I need to be done I'm always down for Palmetto service.

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by - Verified Customer August 19, 2016

Quick, efficient and Robert was willing to work with me on the financial side of things.

by - Verified Customer July 28, 2016


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by - Verified Customer July 15, 2016

Had belts put my car.

by - Verified Customer July 14, 2016

They are friendly and fast.

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by - Verified Customer June 29, 2016

Service was great. The staff was friendly and took care of my problem in a timely manner.

by - Verified Customer June 27, 2016

Quick service.

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by June 23, 2016

Very nice people.

by - Verified Customer June 16, 2016

They diagnosed the problem quickly and fixed it just as quickly.

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by - Verified Customer June 15, 2016

It was fine.

by - Verified Customer June 14, 2016

I got my car back in good timely fashion.

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by - Verified Customer June 14, 2016

Great, fast service.

by - Verified Customer June 14, 2016

Very fast and friendly service. I used them because of drive time warranty. They were very familiar with that.

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by June 08, 2016

Customer service.

by - Verified Customer June 03, 2016

The service was awesome!

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by - Verified Customer May 27, 2016

The last things that I had them do was the rear struts on my Jaguar and they did an excellent job. They are very good at what they do.

by - Verified Customer May 18, 2016

Very satisfied.

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by - Verified Customer May 11, 2016

Got an oil change and tire replaced. Expedient and friendly service.

by - Verified Customer May 10, 2016

I think they did great work at a reasonable price. They got my vehicle back on time and when they promised.

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RepairPal Scorecard


Palmetto Auto Service has been serving the community of Columbia and the surrounding area since 2014. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “friendly”, “excellent”, and “timely”. Early bird drop off and a waiting area with wireless Internet are also available at this shop.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More


  • AAA Member Discount
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
+ More




We are a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair both domestic and foreign vehicles and your best choice for maintenance of your car, SUV, truck, and fleet vehicles.

Palmetto Auto Service is family owned and operated. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer warranty. We use quality replacement parts and employ ASE Certified technicians. We look forward to your business and assisting you with your automotive needs.


  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Palmetto Auto Service
What damage can driving cause if told need...
I could easily assist you with your valve cover replacement , if you like for us to take a free look at the car to determined whats all needed that would be great . Feel free to call palmetto auto service 803-798-1192
Starter does not engage
Most likely the motor has internal engine damage and need to have a diagnostic on it . Feel free to call us and we would gladly take a look at it for you
fasten seat belt light, brake light, esp,b...
Sounds like a electrical problem , but don't worry its nothing we can take care of for you . A diagnostic is 75.00 and if you get the repair done we will apply the diagnostic towards the cost of the repair
the radiator been replaced and the water p...
It could be numerous things from a bad water pump , radiator , thermostat , blown cylinder head . We loved to take a look at it and see what we can do to get you back on your feet asap!!
Palmetto Auto Service 803-798-1192
While in park with the emergency brake dow...
Good morning it could be several transmission issues or something simple as a solenoid we offer a 75.00 diagnostic and if you decide to get any work done we will apply the 75.00 diagnostic fee towards the cost of the labor

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