Best Auto Service in Town
Keep up the good work.
Excellent kind and friendly service. Very helpful in explaining all details of the repair (s). I will be Highly recommending to all my friends!!!
Repairs done quickly.
I had a right rear brake light replaced. I bought my 2004 Camry after my 1993 Camry which I brought to Pacific Auto. The 2004 has never been to the dealer, only Pacific Auto, and they keep it running great. I tell everyone I know who needs a great mechanic to come to Pacific Auto.
Fernando was pleasant to interact with from beginning to end. Very honest and made me feel comfortable despite a lack of knowledge of cars/mechanical work. Would definitely recommend to family and friends.
Great group of guys and great work! Friendly from start to finish and trustworthy as well. Will most certainly be coming back!
Always professional, everything explained & friendly staff.
Olivier and his team are excellent. It was a pleasure having the work done at Pacific Auto Service.
Really appreciate the responsiveness
We called late in the afternoon and they got us in and out in one day with repairs completed perfectly. Highly recommended!
While your shop was unable to repair my car due to the specialized nature of problem, I appreciate your company taking the time to explain the real issue to me, to guide me in the right direction on how to handle the issue with the dealership, and direct me to a reasonably-priced tow truck company.
Workmanship was excellent
Excellent as always
Always a great experience.
I think it's great when a shop can find a problem just by hearing a noise, and which wasn't the reason why I took my truck in. Thank you.
Awesome, as always!
Good job. Will come back.
Excellent! I chose you from your reviews on Yelp and was not disappointed.
Customer service is excellent; shop is clean, organized and comfortable. Service reps are professional and know their business. I waited an hour for an oil change, seems a bit long and price seems a bit high; but I will return knowing I am getting quality service.
A very professional auto service place. Excellent service and fair pricing.
I liked your systematic approach....checking the circuit...very methodical. Your paying for an Uber was a pleasant surprise and helped me decide to go with you. You seem to be keeping that gracious benefit under wraps. Consider advertising it.
Had a spark plug issue, was fixed promptly at a reasonable price.
Repaired exactly what was needed.
Great service from a professional staff.
Talked to Will about diagnosing my car, he and his shop did a good job!
Excellent shop and great job done. They cared to keep my car over a period of 2 days, inspect every minute detail, they were understanding of my situation with warranty, and saved me a lot of dollars. I would definitely recommend them to all users.
The Autoclub recommended Pacific Auto Service to me about 6 years ago and I have not been disappointed with one service. I usually work with Olivier and he is the nicest guy ever. He always lets me know what services need to be done and if my budget won't allow, then those that can wait. As a 63 year old single woman, honesty and integrity rank the highest with me and Pacific Auto Service is at the top of my list.
Love Pacific Auto, they have worked on cars for over 10 years and I am always satisfied with their service!
Excellent, very courteous and professional.
Fast, courteous service.
Excellent customer service! Very patient with my two payments. Outstanding respect, understanding and thorough communication between the shop and myself concerning my vehicle.
Wil be coming back.
Excellent service and Olivier was very helpful.
Fernando always takes care of my car needs and makes sure to get me the best possible deal while maintaining quality work.
The staff was helpful and knowledgeable. They did a thorough diagnostic to pinpoint the issue I was having, and suggest the correct fix. They also recommended other things I could service, but did not pressure me to get anything unnecessarily.
I would continue bringing my car in for service, you guys are great.
They were able to get my car to start by replacing my camshaft sensor, however a few days later my car is having more problems with the fuel system and I suspect it is the camshaft. The store told me to bring it in and they said if it was the sensor they would fix it for free but they checked the rest of my fuel line and system and they said their wasn't a problem there so it seems like either they missed something or the sensor is faulty. I will be taking the car in later today and hopefully they can fix it for free or a reduced cost
Service is always fast. Staff are all polite and respectful.
First impressions...not your typical auto shop. I'll go back to see if it's real.
Great service, I feel like they really listen to the customers. Very happy!
The experience was great.
Honest, straight-forward, and explained the problem so that you understood the problem and the repair.
I have been using Pacific Auto Service for several years, and have always been impressed by their service, courtesy, and honesty in presenting cost-effective options.
Fantastic shop. Have been coming here for years, no regrets.
Very happy with service.
My first time. Will be back in the future
Always a very professional and friendly staff. My car so far hasn't needed any major work, only the scheduled maintenance every 5K. When a staff member wasn't available to shuttle me to work, they arranged for Uber to take me.
I trust no other auto shop than Pacific Auto Service.
Staff was friendly, got the job done in one day, super fast and convenient!
Pleasurable experience from start to finish.
Excellent service as always!
I appreciate the professionalism and will be returning.
Very very helpful and explains what parts have failed and why. Very clean shop with friendly personnel.
Everything was great! The staff was really friendly and helpful with any questions I had. Thank you for a wonderful job!
Thanks so much for the great and timely work on my car!
It was great! I will be coming back for more repairs.
Coming to this shop for almost 10 years - these guys have always been great in performing the promised job while offering competitive pricing!
Referred a friend to pacific auto
Fair price. Repair seems good. No unnecessary repairs. Olivier and staff are straightforward, honest, and trustworthy.
Problem with vehicle was fixed at a fair price without trying to sell other services.
These guys are the best! They've been keeping my 2001 VW Jetta running for years and have literally saved me from having to buy a new car!! They never do anything without telling me how much it's going to be, and go out of their way to get me the best deal on parts, and they have a beautiful facility so if you want to wait it's in a comfortable, roomy setting. Can't say enough about how great they are. I wish everyone ran their business like they do.
Excellent staff - very friendly and courteous - excellent work
Great team, they take the time to answer all my questions and provide a plan for the repairs!
Guys were fantastic, and I really appreciate their knowledge base and professionalism. Top notch!
I am grateful for Pacific Auto. It can be hard to find a shop you can trust. This is it.
Excellent service, friendly staff. Quick and efficient.
Great job on wheel alignment!
I always take my car here now for repairs! They do an excellent job at a reasonable price! I really appreciate all the work they've done for my car!
Greatest repair shop ever! I have lived all over the states and these guys are the best. Thanks to Olivier and Will and their staff.
The guys at the desk are great, called me to keep me updated of the work being done, and we're just great to talk to. It was my first time here and they made me feel like it was my 20th time.
I has scheduled an appointment in the morning and the work was performed in a timely manner.
Challenging problem taken care of quickly and inexpensively!
Great experience and very honest team!
The shop owner seem fair and honest and did not pressure me into having any other work done. Very pleasant first impression.
This shop is quick and convenient.
Love this shop!
Great experience, as always. And the hot tea is a nice extra :-)
Thank you for taking care of my daughter.
The entire staff is so friendly and they make you feel welcome and explain all the repairs prior to fixing your vehicle.
I brought my car in for an oil change and to have the windshield wiper fluid reservoir replaced. The repairs were performed in a timely manner and the staff were professional, consistent with my past experience at Pacific Auto.
Particularly on the basis of their work with my pretty old car, I recommend them very highly.
Great service and trustworthy!
Olivier is awesome! Very straightforward. He gives off a very trustworthy vibe. I don't feel pressured and always feel like I am getting the best prices and best quality work done on my car. He explains everything very thoroughly and always calls before making repairs.
Pac Auto is quick and reasonably priced, but most importantly I trust them to deal with me honestly.
I have been going to Pacific Auto Service for at least 15 years, and I am never disappointed in the quality of work. They are always upfront about the maintenance of my car, and they give me time frames as to when I should get certain services.
Pacific Auto is honest and does excellent work. I would tell all my family and friends to go to Pacific Auto. Special thanks to Oliver.
Everyone there is professional and great to work with.
Always courteous and professional!
They are honest.
Excellent customer service and communication throughout the service of my vehicle.
This place is he best auto shop I have ever used. The guys here are very trust worthy and I know that they never try to rip me off. They also provide better customer service than anywhere else I have ever been. The work they do is great as well I never have a problem with anything they fix for me. On top of wall of that they always have a good price while it's not the absolute cheapest place I have had work done it is by far the best value in have ever received from a mechanic shop.
This place was recommended by co workers and they were absolutely right their professionalism is inspiring!
I received stellar repair & customer service from the staff at Pacific Auto Service. I had a major repair performed on my vehicle & am very satisfied with the quality of the work. Customer service was great; they effectively communicated the trouble shooting/repair process & timeline. Thanks!
PACIFIC AUTO SERVICE IS AN EXCELLENT STORE WITH GREAT QUALITY SERVICE & TERRIFIC PRICES & KIND PEOPLE WORKING THERE - OLIVIER & FERNANDO ARE EXCELLENT!
Very happy with my experience.
My favorite shop in San Diego, despite moving to Oceanside, it's still the only place I'll take my car for repairs.
They are professional, trustworthy & provide excellent service!
The owner and staffs are very nice, knowledgeable and professional. They provide very good service and quality parts.
Friendly staff, reasonable pricing. Overall a great shop!
Always on time and on point.
As always my experience was fantastic. Everyone is friendly, professional and work is done in a timely fashion. I always feel I am in good hands with Pacific. I never feel like I am being taken advantage of. They also take the time to try to explain the service they are performing on my car. What a great crew they have there at Pacific. Handsome too! :)
Everything was great.
The folks are highly professional and honest. I wouldn't trust anyone else in San Diego with my vehicle.
Every time we have work done at the shop, the customer service and quality of work are top notch.
Fernando was professional and business- like in his conduct but friendly. He said it will be ready the next day and it was. Reasonable charge.
I am satisfied with services performed here, oil change, tire rotation, and repair/replacement of broken/missing parts on my Subaru outback. I feel I get honest and fair services and repairs. I would recommend.
Great service. Very professional, knowledgeable and friendly! Work was done in a very timely manner and they explained everything they were doing in detail.
Called in the day before for an oil change. Got in right away. Did a full check up very informative, very helpful.
I just received a fleet vehicle and was ecstatic that Pacific Auto was on my company's approved list as I bring my personal vehicle for service here. Quick job with friendly service and a job well done as always. Thank you Fernando, Olivier, and crew!
Excellent service and friendly staff.
Dodge Sprinter needed multiple repairs which were done quickly and well.
Excellent customer service and communication
Pacific Auto has always been fair and honest with every repair completed.
Always friendly, honest, and efficient service
Very professional. They explain the steps they are taking and keep you informed. Well done.
Yes, I always recommend friends and co-workers to Pacific Auto!
Excellent and personal service
Very precise inspection based on customer request or customer report about issues. This is something really good to have as most of the shop do not do that.
I would love to hear some proactive suggestions from mechanic as well. Sometimes that helps to plan for future repair.
Pacific Auto has always been very quick, efficient, pleasant and competitively priced. I have been going to this shop for 20+ years and love them!
Work was done on time and was reasonable in price. Very pleased
Always outstanding service
Every experience with this shop has been positive. Very impressive auto shop.
Professional, friendly, timely, effective, reasonably priced.
The reason I came to the shop was address and there were other items identified that were addressed as well.
Everything went smooth and the people up front were great. The job was done on time and everything went great!
Always great service!
Pacific Auto has always been fair and honest with every repair completed.
Did a nice job - on time and close to quote
I came in for a pre-purchase evaluation. I was impressed with the detail of the inspection, which I believe saved me thousands of dollars on a mediocre car.
Trustworthy & honest. They are dependable & always do a good job
Excellent. Great Customer Service
The best auto repair place in San Diego
Is it really possible to enjoy taking your car to be serviced at an auto shop? Yes, at Pacific Auto, and "from A to Z". To begin, there is no lag time in reaching Pacific Auto, and you reach someone who seems to know your specific car, or finds someone who does, quite quickly. Then, a Pacific Auto person - usually someone you know on first name basis- relays a detailed account of what repairs might be needed and provides full followup of options you have, never fazed by lots of questioning and lots of requests for clarification. No extra charge for the education! The repairs have always been quite quick, and shop hours are open long enough to pick up the car after work, without stressing. Furthermore, though they are a busy shop, Pacific Auto always seems to find a way to stretch themselves to suit any particular needs or circumstances you might have.
Excellent service always
Efficient service and accurate results
I always have a good experience since I started using it 3-4 years ago.
Polite and personable staff, reasonably quick, and seemingly well equipped. Remembers their regulars and is courteous to new customers. Not the cheapest for an oil change, but polite, clean, and quick. Free coffee, too!
Courteous, quick, and reasonably priced.
Received fast, courteous estimate. Work was performed within the time frame quoted.
Fast, quality service
Honest, efficient service.
Fernando, my service advisor, did a great job examining, addressing and correcting the problem with my "check engine light" problem. Took care of the problem in a very timely manner.. Very pleased.
The repair was done quickly and the price was fair. Customer service was responsive and friendly.
Everything was better then expected. Great service!
Good work for a good price.
They never sell me service I don't need. Always check or diagnose my car before recommending service I actually need. Price is fair. Will come again.
These guys are great. Always informative, without talking down to you. I will continue to recommend Pacific Auto to my friends and colleagues.
Timely and cost-effective repair...once again. Thank you!
Very consultative and work was done both quick and well.
Very good service.
The service was planned based on their prior evaluation. The shop personnel were courteous and thorough. The service was performed in under the time estimated. I have been going to this shop for over 20 years in its two locations and have always been satisfied. I trust them implicitly. work is completed promptly; actually a little bit ahead of time.
Good work, pretty fast, seems like they did a nice job, and the price was acceptable.
Excellent service, thanks.
Fast friendly service. They let me make appointments so I don't waste my day.
Olivier and team always provide us good customer service all the time...
Excellent job, they saved me money.
I like the fact that I am notified of any issues/concerns that come up with my vehicle and have the option of getting it taken care of without any pressure.
Good advice and prompt service.
I have been taking my cars here for 12 years. They are great!
I was completely satisfied with the service I received.
Excellent and friendly customer service.
As always, quick and courteous. I feel we get only what we need done and never too much like other places.
I have been going to Pacific Auto for around 15 years. They have always done excellent work and fair prices. Best of all, they are the most honest shop around. Only fix what needs to be fixed, never more. Great shop, highly recommend!!
You guys are the best, hands down.
They are fast & efficient.
I just needed an oil change this time, but also had them look at what was causing an oil smell.
Excellent service, solid price.
I've been going here for 15 years and they are exceptional.
I am never disappointed with the service. They are trustworthy.
Everyone at Pacific Auto is super professional. They do not try to up sell you and know that good, honest and reliable service brings repeat business. I won't go anywhere else.
Always outstanding service!
Always great service!!
The staff was very friendly and helpful and explained the work they were doing and how long it would take.
They are extremely professional and no hidden fees.
Reasonable price, reliable repairs, warranty on repairs.
They are very helpful and informative.
The staff was very friendly and helpful. William talked to me about everything in detail and was able to answer every question.
Great service. Friendly, competent, reliable and trustworthy.
Very friendly and professional staff.
Always received good service and I feel they are honest.
Very honest. Good prices. Fast great service.
Friendly, fast and honest. They have always diagnosed and repair our vehicles the first time and their rates are fair.
Excellent service, helpful discussion.
Pacific Auto always takes good care of my car. They are professional and honest.
They provide an excellent service - they care about the car and customer.
The guys at Pacific Auto are always courteous, friendly and professional.
Staff were helpful and everything expected in the service were completely as explained. Nice staff and fast service.
I trust them completely.
Service is great.
They are fast and reliable.
I trust them.
Great service, my only problem is the shop is out of the way.
Fast, good service, trustworthy, good customer service.
Been going there for over a decade. Honesty, trust, very fair with pricing. Communication A+. It is really great how the owners are so engaged and care about their customers. Very rare nowadays.
Great work , Honest, Valuable Knowledge about issue.
Accurate estimates, highly trained technicians, one time repairs and quality workmanship.
Their service is very honest.
I am unhappy with the repair done.
They have provided excellent service on all of our vehicles.
We have been a long time client of Pacific Auto Service. It is really hard to find an honest and excellent customer service in auto repair industry. Our family has stayed with them for more than 15years now due to these qualities.
They're really friendly. They were available to explain things to me because I'm not very car literate, so I felt good about that.
Everyone there was very nice and I felt comfortable with them working on my car. They explained everything that was wrong with it and what needed to be fixed. I didn't feel like they were just trying to take my money. I felt like they were honest and that they would take care of me.
It would be nice, if they had extra time, if they offered an extra service like vacuuming or washing the car for free.
The guys that I worked with are great and nice. They explain to me what they did and showed me what the problem was and the parts and everything. Yeah, it was great!
They are extremely friendly and it was a very pleasant experience. Everything about it was very pleasant. I will be taking my car back!
They are trustable - I felt that I could trust them. They wouldn't charge me extra.
They did a great job.
They are just great people and they're very honest. They are very friendly. Great customer service!
I have no complaints. They were very professional. They had a very nice waiting room. Everyone was just very professional and I appreciated it. Also, they had quoted me a price and the actual price was about $5 dollars over and he knocked off the $5. It wasn't much money, but it was nice to have that knocked off.
I would recommend the quality of service from a technical point of view. It's a very friendly place to go to as well.
I recommended them to all my friends and I don't think I will ever change. It's my favorite place to go to.
I made a note on their Internet booking. If you make notes on there, they never receive them (they don't always get additional notes you leave on their site).