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Pacific Auto Service

(858) 207-4302
320 Verified Reviews
pacificautoservice92121@gmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm

ADDRESS

7451 Trade St
#A
San Diego, CA 92121 USA

AUTO REPAIR EXPERIENCE

  • Olivier Lesecq, Owner
  • Established 1996
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technician
  • 96 Years of Car Repair Experience

Pacific Auto Service Reviews

OVERALL RATING

320 Verified Reviews
5 stars
(251)
4 stars
(60)
3 stars
(6)
2 stars
(2)
1 star
(1)
by - Verified Customer August 31, 2017

Professional staff, clean facility, on-time job well done

by - Verified Customer August 31, 2017

Great Service!

by - Verified Customer August 31, 2017

Very friendly staff. Car is still having some problems but I haven't had a chance to return.

by - Verified Customer August 21, 2017

First time customer, l will be coming here regularly

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by - Verified Customer August 21, 2017

I told them that my steering wheel shook when i stepped on my brakes.

by - Verified Customer August 15, 2017

I've been coming here for around 10 years. As a female with little knowledge of cars, it's important to have a shop I trust. Pacific Auto Service has always treated me with respect, and I don't feel like they're trying to sell me unneeded or unwanted services.

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by - Verified Customer August 11, 2017

Thanks for all that you do!

by - Verified Customer August 10, 2017

Fernando did a great job and the woman at the front desk was friendly and welcoming.

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by - Verified Customer August 10, 2017

Excellent work

by - Verified Customer August 09, 2017

Nice people, big clean shop, good work.

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by - Verified Customer August 08, 2017

Great staff, would highly recommend to anyone!

by - Verified Customer August 06, 2017

This shop is clean, safe and has professionally trained staff. The service is incredible!

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by - Verified Customer July 30, 2017

Excellent service.

by - Verified Customer July 30, 2017

My car was towed to the shop after hours on a Friday night. Diagnosis was explained and swiftly and professionally handled. I had my car back Monday morning. I felt my car was a priority even though I did not have a pre scheduled appointment. Great experience! Thank you Will. Thank you Pacific Auto!

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by - Verified Customer July 26, 2017

Excellent Consumer Services and quality of work. We have purchased a new vehicle that we will bring to you for service when required.

by - Verified Customer July 25, 2017

I trust them to always only do what is needed, to always do it right, and to always communicate with me and back up their work. I have not worked with a more trustworthy auto repair company in many years if ever.

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by - Verified Customer July 25, 2017

Fernando was very friendly and helpful and got the problem resolved as soon as possible

by - Verified Customer July 23, 2017

Josh represented the shop very well

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by - Verified Customer July 18, 2017

Great customer service

by - Verified Customer July 12, 2017

My most favorite place to have my cars worked on; wouldn't dream of taking my cars anywhere else.

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by - Verified Customer July 10, 2017

great staff and quality work ever

by - Verified Customer July 09, 2017

I got lucky and was happy with the service I got.

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by - Verified Customer July 07, 2017

Fernando and Will are excellent. Truly a professional business.

by - Verified Customer July 06, 2017

Car completed ahead of schedule

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by - Verified Customer June 28, 2017

Excellent customer service and repairs, as always!

by - Verified Customer June 25, 2017

I've been using Pacific auto for seven years. They've never let me down or done any unnecessary work. The price is fair. There are employees and customer service are second to none.

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by - Verified Customer June 18, 2017

I can always expect a friendly staff and repairing as I needed.

by - Verified Customer June 14, 2017

Overall good

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by - Verified Customer June 14, 2017

Had A/C system inspected.

by - Verified Customer June 13, 2017

Always pleasant, honest and reliable

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by - Verified Customer June 09, 2017

Everything went great and just as planned. The team is very nice and explains the entire process throughout.

by - Verified Customer June 08, 2017

These guys are the best. Always fast and thorough.

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by - Verified Customer June 07, 2017

The communication is excellent. Good service is not easy to find. There is good value in what is provided.

by - Verified Customer June 06, 2017

Fast, accurate, and fair pricing work done.

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by - Verified Customer June 02, 2017

Olivier was friendly, courteous, and respectful. He listened to me when I described what I thought the problem was. The techs found it was something slightly different. They fixed it with no problem. The price was reasonable. If I ever have another car problem I'll come to you folks again.

by - Verified Customer June 02, 2017

I always love you guys and recommend you to everyone!

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by - Verified Customer May 31, 2017

Pacific Auto service is honest, clean, thorough with work to be done.

by - Verified Customer May 30, 2017

Great.

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by - Verified Customer May 29, 2017

I highly recommend this garage.

by - Verified Customer May 25, 2017

Referred by a friend. Professional and thorough.

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by - Verified Customer May 23, 2017

This was my first time at this shop and had a great experience. I will be back.

by - Verified Customer May 22, 2017

Good work, labor rate a little high.

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by - Verified Customer May 22, 2017

Everyone was so nice.

by - Verified Customer May 16, 2017

We never hesitate to take our vehicles to the shop. We have recommended them to others many times.

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by - Verified Customer May 11, 2017

Pleasant experience. Class A customer service. Quality work. Thanks Olivier, Fernando and Cleo.

by - Verified Customer May 11, 2017

They were very courteous and performed the repair I asked for in a timely manner. However, they also charged me $30 to change a blinker bulb without permission, and $5 to top off oil without permission, and didn't explain that the radiator hoses they were putting in were much lower quality than the OEM hoses. I was disappointed about them not asking before doing part of the work, and that they didn't seem to give a thought to the lower quality of hoses, nor did they explain it to me.

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by - Verified Customer May 04, 2017

Always a good experience at Pacific Auto Service.

by - Verified Customer April 24, 2017

Excellent work!

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by - Verified Customer April 24, 2017

These guys are the best.

by - Verified Customer April 21, 2017

I hadn't been there in a few years as I bought a new car but it is as though I never left....Fernando was very nice and helpful!!

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by - Verified Customer April 19, 2017

Good experience. Thanks!

by - Verified Customer April 19, 2017

Olivier and the gang came through once again. I know I can always count on Pacific Auto.

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by - Verified Customer April 17, 2017

The best word to describe the guys at Pacific is - HEROS

by - Verified Customer April 17, 2017

As a woman I know more about nail polish than cars, but the staff at Pacific Auto Service really take the time to explain to me what has been done and what needs to be done. I went to other shops before but I will never go to another one now that I found Pacific Auto Service!

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by - Verified Customer April 16, 2017

Professional, respectful customer service. Fair, honest prices and great work done on my Honda Fit. Thank you Olivier & Pacific Auto!

by - Verified Customer April 14, 2017

Really good first time experience. I will return.

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by - Verified Customer April 14, 2017

Great service as always. Very friendly and reliable.

by - Verified Customer April 13, 2017

Best Auto Service in Town

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by - Verified Customer April 12, 2017

This is my second time to the shop. Everyone I've worked with: Will, Fernando and Olivier, have been super nice and professional. What I like most is that they will always present and pursue the simplest route to make a repair or ensure everything is running smoothly, versus specifying work or diagnostics that aren't necessary. I really appreciate that and will be coming here from now on!

by - Verified Customer April 12, 2017

Keep up the good work.

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by - Verified Customer April 09, 2017

It was my first time going to this shop, and I will happily recommend it to any friends or family. They gave me a discount because they were unable to fix the highly complicated problem. Great customer service.

by - Verified Customer April 07, 2017

I had a great experience. Someone ordered the car part for me, so I didn't need to worry about accidentally getting the wrong one. The car part was installed very quickly, so I didn't have to wait very long, and the price for the installation was very reasonable.

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by - Verified Customer April 04, 2017

The Best!

by - Verified Customer April 03, 2017

Excellent kind and friendly service. Very helpful in explaining all details of the repair (s). I will be Highly recommending to all my friends!!!

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by - Verified Customer April 02, 2017

Very good experience.

by - Verified Customer March 31, 2017

Repairs done quickly.

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by - Verified Customer March 31, 2017

I had a right rear brake light replaced. I bought my 2004 Camry after my 1993 Camry which I brought to Pacific Auto. The 2004 has never been to the dealer, only Pacific Auto, and they keep it running great. I tell everyone I know who needs a great mechanic to come to Pacific Auto.

by - Verified Customer March 30, 2017

Fernando was pleasant to interact with from beginning to end. Very honest and made me feel comfortable despite a lack of knowledge of cars/mechanical work. Would definitely recommend to family and friends.

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by - Verified Customer March 29, 2017

Great group of guys and great work! Friendly from start to finish and trustworthy as well. Will most certainly be coming back!

by - Verified Customer March 28, 2017

Great service, very knowledgeable staff.

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by - Verified Customer March 27, 2017

Good.

by - Verified Customer March 27, 2017

Always professional, everything explained & friendly staff.

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by - Verified Customer March 26, 2017

Olivier and his team are excellent. It was a pleasure having the work done at Pacific Auto Service.

by - Verified Customer March 24, 2017

Really appreciate the responsiveness

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by - Verified Customer March 23, 2017

We called late in the afternoon and they got us in and out in one day with repairs completed perfectly. Highly recommended!

by - Verified Customer March 23, 2017

As always, the staff treated me as if I was their only customer. Great service, respect, fair pricing, never recommend something unnecessary.

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by - Verified Customer March 23, 2017

While your shop was unable to repair my car due to the specialized nature of problem, I appreciate your company taking the time to explain the real issue to me, to guide me in the right direction on how to handle the issue with the dealership, and direct me to a reasonably-priced tow truck company.

by - Verified Customer March 22, 2017

Amazing

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by - Verified Customer March 21, 2017

Workmanship was excellent

by - Verified Customer March 17, 2017

Great people.

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by - Verified Customer March 16, 2017

Excellent as always

by - Verified Customer March 15, 2017

Always a great experience.

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by - Verified Customer March 15, 2017

Excellent

by - Verified Customer March 15, 2017

Great

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by - Verified Customer March 13, 2017

I think it's great when a shop can find a problem just by hearing a noise, and which wasn't the reason why I took my truck in. Thank you.

by - Verified Customer March 13, 2017

Awesome, as always!

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by - Verified Customer March 10, 2017

Good job. Will come back.

by - Verified Customer March 09, 2017

Excellent! I chose you from your reviews on Yelp and was not disappointed.

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by - Verified Customer March 05, 2017

Excellent

by - Verified Customer March 02, 2017

Customer service is excellent; shop is clean, organized and comfortable. Service reps are professional and know their business. I waited an hour for an oil change, seems a bit long and price seems a bit high; but I will return knowing I am getting quality service.

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by - Verified Customer March 02, 2017

Good.

by - Verified Customer February 24, 2017

Good

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by - Verified Customer February 23, 2017

A very professional auto service place. Excellent service and fair pricing.

by - Verified Customer February 23, 2017

Excellent shop.

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by - Verified Customer February 21, 2017

I liked your systematic approach....checking the circuit...very methodical. Your paying for an Uber was a pleasant surprise and helped me decide to go with you. You seem to be keeping that gracious benefit under wraps. Consider advertising it.

by - Verified Customer February 19, 2017

Had a spark plug issue, was fixed promptly at a reasonable price.

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by - Verified Customer February 15, 2017

Repaired exactly what was needed.

by - Verified Customer February 14, 2017

Wonderful

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by - Verified Customer February 12, 2017

Great service from a professional staff.

by - Verified Customer February 10, 2017

Talked to Will about diagnosing my car, he and his shop did a good job!

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by - Verified Customer February 09, 2017

Excellent shop and great job done. They cared to keep my car over a period of 2 days, inspect every minute detail, they were understanding of my situation with warranty, and saved me a lot of dollars. I would definitely recommend them to all users.

by - Verified Customer February 07, 2017

The Autoclub recommended Pacific Auto Service to me about 6 years ago and I have not been disappointed with one service. I usually work with Olivier and he is the nicest guy ever. He always lets me know what services need to be done and if my budget won't allow, then those that can wait. As a 63 year old single woman, honesty and integrity rank the highest with me and Pacific Auto Service is at the top of my list.

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by - Verified Customer February 02, 2017

Love Pacific Auto, they have worked on cars for over 10 years and I am always satisfied with their service!

by - Verified Customer February 01, 2017

Thanks!

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by - Verified Customer February 01, 2017

Excellent, very courteous and professional.

by - Verified Customer February 01, 2017

Fast, courteous service.

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by - Verified Customer January 31, 2017

Excellent customer service! Very patient with my two payments. Outstanding respect, understanding and thorough communication between the shop and myself concerning my vehicle.

by - Verified Customer January 30, 2017

Wil be coming back.

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by - Verified Customer January 30, 2017

Excellent service and Olivier was very helpful.

by - Verified Customer January 24, 2017

Fernando always takes care of my car needs and makes sure to get me the best possible deal while maintaining quality work.

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by - Verified Customer January 20, 2017

Thanks

by - Verified Customer January 18, 2017

The staff was helpful and knowledgeable. They did a thorough diagnostic to pinpoint the issue I was having, and suggest the correct fix. They also recommended other things I could service, but did not pressure me to get anything unnecessarily.

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by - Verified Customer January 17, 2017

I would continue bringing my car in for service, you guys are great.

by - Verified Customer January 17, 2017

Excellent

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by - Verified Customer January 15, 2017

They were able to get my car to start by replacing my camshaft sensor, however a few days later my car is having more problems with the fuel system and I suspect it is the camshaft. The store told me to bring it in and they said if it was the sensor they would fix it for free but they checked the rest of my fuel line and system and they said their wasn't a problem there so it seems like either they missed something or the sensor is faulty. I will be taking the car in later today and hopefully they can fix it for free or a reduced cost

by - Verified Customer January 15, 2017

Great staff

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by - Verified Customer January 15, 2017

Service is always fast. Staff are all polite and respectful.

by - Verified Customer January 13, 2017

First impressions...not your typical auto shop. I'll go back to see if it's real.

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by - Verified Customer January 13, 2017

Great service, I feel like they really listen to the customers. Very happy!

by - Verified Customer January 12, 2017

The experience was great.

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by - Verified Customer January 12, 2017

Honest, straight-forward, and explained the problem so that you understood the problem and the repair.

by - Verified Customer January 11, 2017

I have been using Pacific Auto Service for several years, and have always been impressed by their service, courtesy, and honesty in presenting cost-effective options.

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by - Verified Customer January 10, 2017

Fantastic shop. Have been coming here for years, no regrets.

by - Verified Customer January 09, 2017

Very happy with service.

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by - Verified Customer January 09, 2017

My first time. Will be back in the future

by - Verified Customer January 09, 2017

Always a very professional and friendly staff. My car so far hasn't needed any major work, only the scheduled maintenance every 5K. When a staff member wasn't available to shuttle me to work, they arranged for Uber to take me.

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by - Verified Customer January 06, 2017

I trust no other auto shop than Pacific Auto Service.

by - Verified Customer January 05, 2017

Staff was friendly, got the job done in one day, super fast and convenient!

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by - Verified Customer January 05, 2017

Pleasurable experience from start to finish.

by - Verified Customer January 04, 2017

Excellent service as always!

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by - Verified Customer January 04, 2017

I appreciate the professionalism and will be returning.

by - Verified Customer January 04, 2017

Very very helpful and explains what parts have failed and why. Very clean shop with friendly personnel.

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by - Verified Customer January 04, 2017

Everything was great! The staff was really friendly and helpful with any questions I had. Thank you for a wonderful job!

by - Verified Customer January 03, 2017

Thanks so much for the great and timely work on my car!

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by - Verified Customer December 30, 2016

It was great! I will be coming back for more repairs.

by - Verified Customer December 28, 2016

Coming to this shop for almost 10 years - these guys have always been great in performing the promised job while offering competitive pricing!

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by - Verified Customer December 28, 2016

Referred a friend to pacific auto

by - Verified Customer December 28, 2016

Fair price. Repair seems good. No unnecessary repairs. Olivier and staff are straightforward, honest, and trustworthy.

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by - Verified Customer December 28, 2016

Problem with vehicle was fixed at a fair price without trying to sell other services.

by - Verified Customer December 26, 2016

These guys are the best! They've been keeping my 2001 VW Jetta running for years and have literally saved me from having to buy a new car!! They never do anything without telling me how much it's going to be, and go out of their way to get me the best deal on parts, and they have a beautiful facility so if you want to wait it's in a comfortable, roomy setting. Can't say enough about how great they are. I wish everyone ran their business like they do.

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by - Verified Customer December 22, 2016

Excellent staff - very friendly and courteous - excellent work

by - Verified Customer December 22, 2016

Great team, they take the time to answer all my questions and provide a plan for the repairs!

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by - Verified Customer December 21, 2016

Guys were fantastic, and I really appreciate their knowledge base and professionalism. Top notch!

by - Verified Customer December 20, 2016

I am grateful for Pacific Auto. It can be hard to find a shop you can trust. This is it.

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by - Verified Customer December 19, 2016

love it!

by - Verified Customer December 19, 2016

Excellent service, friendly staff. Quick and efficient.

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by - Verified Customer December 18, 2016

Great job on wheel alignment!

by - Verified Customer December 16, 2016

Excellent service

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by - Verified Customer December 12, 2016

I always take my car here now for repairs! They do an excellent job at a reasonable price! I really appreciate all the work they've done for my car!

by - Verified Customer December 11, 2016

Greatest repair shop ever! I have lived all over the states and these guys are the best. Thanks to Olivier and Will and their staff.

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by - Verified Customer December 08, 2016

Great!

by - Verified Customer December 07, 2016

The guys at the desk are great, called me to keep me updated of the work being done, and we're just great to talk to. It was my first time here and they made me feel like it was my 20th time.

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by - Verified Customer December 07, 2016

I has scheduled an appointment in the morning and the work was performed in a timely manner.

by - Verified Customer December 07, 2016

Thanks.

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by - Verified Customer December 07, 2016

Challenging problem taken care of quickly and inexpensively!

by - Verified Customer December 04, 2016

Great experience and very honest team!

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by - Verified Customer November 29, 2016

The shop owner seem fair and honest and did not pressure me into having any other work done. Very pleasant first impression.

by - Verified Customer November 22, 2016

This shop is quick and convenient.

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by - Verified Customer November 22, 2016

Love this shop!

by - Verified Customer November 22, 2016

Great experience, as always. And the hot tea is a nice extra :-)

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by - Verified Customer November 22, 2016

Thank you for taking care of my daughter.

by - Verified Customer November 21, 2016

The entire staff is so friendly and they make you feel welcome and explain all the repairs prior to fixing your vehicle.

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by - Verified Customer November 18, 2016

I brought my car in for an oil change and to have the windshield wiper fluid reservoir replaced. The repairs were performed in a timely manner and the staff were professional, consistent with my past experience at Pacific Auto.

by - Verified Customer November 17, 2016

Well done.

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by - Verified Customer November 15, 2016

Particularly on the basis of their work with my pretty old car, I recommend them very highly.

by - Verified Customer November 15, 2016

Great service and trustworthy!

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by - Verified Customer November 13, 2016

Olivier is awesome! Very straightforward. He gives off a very trustworthy vibe. I don't feel pressured and always feel like I am getting the best prices and best quality work done on my car. He explains everything very thoroughly and always calls before making repairs.

by - Verified Customer November 13, 2016

Pac Auto is quick and reasonably priced, but most importantly I trust them to deal with me honestly.

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by - Verified Customer November 10, 2016

I have been going to Pacific Auto Service for at least 15 years, and I am never disappointed in the quality of work. They are always upfront about the maintenance of my car, and they give me time frames as to when I should get certain services.

by - Verified Customer November 09, 2016

Pacific Auto is honest and does excellent work. I would tell all my family and friends to go to Pacific Auto. Special thanks to Oliver.

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by - Verified Customer November 08, 2016

Everyone there is professional and great to work with.

by - Verified Customer November 08, 2016

Always courteous and professional!

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by - Verified Customer November 06, 2016

They are honest.

by - Verified Customer November 06, 2016

Excellent customer service and communication throughout the service of my vehicle.

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by - Verified Customer November 03, 2016

This place is he best auto shop I have ever used. The guys here are very trust worthy and I know that they never try to rip me off. They also provide better customer service than anywhere else I have ever been. The work they do is great as well I never have a problem with anything they fix for me. On top of wall of that they always have a good price while it's not the absolute cheapest place I have had work done it is by far the best value in have ever received from a mechanic shop.

by - Verified Customer November 03, 2016

This place was recommended by co workers and they were absolutely right their professionalism is inspiring!

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by - Verified Customer November 03, 2016

I received stellar repair & customer service from the staff at Pacific Auto Service. I had a major repair performed on my vehicle & am very satisfied with the quality of the work. Customer service was great; they effectively communicated the trouble shooting/repair process & timeline. Thanks!

by - Verified Customer November 03, 2016

PACIFIC AUTO SERVICE IS AN EXCELLENT STORE WITH GREAT QUALITY SERVICE & TERRIFIC PRICES & KIND PEOPLE WORKING THERE - OLIVIER & FERNANDO ARE EXCELLENT!

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by - Verified Customer November 03, 2016

Very happy with my experience.

by - Verified Customer November 01, 2016

My favorite shop in San Diego, despite moving to Oceanside, it's still the only place I'll take my car for repairs.

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by - Verified Customer October 31, 2016

They are professional, trustworthy & provide excellent service!

by - Verified Customer October 31, 2016

The owner and staffs are very nice, knowledgeable and professional. They provide very good service and quality parts.

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by - Verified Customer September 12, 2016

The best!

by - Verified Customer September 10, 2016

Excellent service.

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by - Verified Customer September 10, 2016

Friendly staff, reasonable pricing. Overall a great shop!

by - Verified Customer September 09, 2016

Always on time and on point.

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by - Verified Customer September 08, 2016

As always my experience was fantastic. Everyone is friendly, professional and work is done in a timely fashion. I always feel I am in good hands with Pacific. I never feel like I am being taken advantage of. They also take the time to try to explain the service they are performing on my car. What a great crew they have there at Pacific. Handsome too! :)

by September 07, 2016

Everything was great.

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by - Verified Customer September 06, 2016

The folks are highly professional and honest. I wouldn't trust anyone else in San Diego with my vehicle.

by - Verified Customer September 06, 2016

Every time we have work done at the shop, the customer service and quality of work are top notch.

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by - Verified Customer September 03, 2016

Fernando was professional and business- like in his conduct but friendly. He said it will be ready the next day and it was. Reasonable charge.

by - Verified Customer September 02, 2016

I am satisfied with services performed here, oil change, tire rotation, and repair/replacement of broken/missing parts on my Subaru outback. I feel I get honest and fair services and repairs. I would recommend.

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by - Verified Customer September 01, 2016

Great service. Very professional, knowledgeable and friendly! Work was done in a very timely manner and they explained everything they were doing in detail.

by - Verified Customer August 30, 2016

Called in the day before for an oil change. Got in right away. Did a full check up very informative, very helpful.

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by - Verified Customer August 30, 2016

I just received a fleet vehicle and was ecstatic that Pacific Auto was on my company's approved list as I bring my personal vehicle for service here. Quick job with friendly service and a job well done as always. Thank you Fernando, Olivier, and crew!

by - Verified Customer August 29, 2016

Excellent service and friendly staff.

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by - Verified Customer August 29, 2016

Dodge Sprinter needed multiple repairs which were done quickly and well.

by - Verified Customer August 27, 2016

Excellent customer service and communication

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by - Verified Customer August 27, 2016

Pacific Auto has always been fair and honest with every repair completed.

by - Verified Customer August 09, 2016

Always friendly, honest, and efficient service

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by - Verified Customer August 08, 2016

Very professional. They explain the steps they are taking and keep you informed. Well done.

by - Verified Customer August 05, 2016

Yes, I always recommend friends and co-workers to Pacific Auto!

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by August 05, 2016

Excellent and personal service

by - Verified Customer August 04, 2016

Very precise inspection based on customer request or customer report about issues. This is something really good to have as most of the shop do not do that.
I would love to hear some proactive suggestions from mechanic as well. Sometimes that helps to plan for future repair.

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by - Verified Customer August 03, 2016

Pacific Auto has always been very quick, efficient, pleasant and competitively priced. I have been going to this shop for 20+ years and love them!

by - Verified Customer August 02, 2016

Work was done on time and was reasonable in price. Very pleased

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by - Verified Customer August 01, 2016

Always outstanding service

by - Verified Customer July 30, 2016

Every experience with this shop has been positive. Very impressive auto shop.

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by - Verified Customer July 29, 2016

Professional, friendly, timely, effective, reasonably priced.

by - Verified Customer July 29, 2016

The reason I came to the shop was address and there were other items identified that were addressed as well.

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by - Verified Customer July 29, 2016

Everything went smooth and the people up front were great. The job was done on time and everything went great!

by - Verified Customer July 26, 2016

Always great service!

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by - Verified Customer July 23, 2016

Pacific Auto has always been fair and honest with every repair completed.

by - Verified Customer July 22, 2016

Did a nice job - on time and close to quote

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by July 08, 2016

Great service

by - Verified Customer July 06, 2016

I came in for a pre-purchase evaluation. I was impressed with the detail of the inspection, which I believe saved me thousands of dollars on a mediocre car.

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by - Verified Customer July 06, 2016

Trustworthy & honest. They are dependable & always do a good job

by July 05, 2016

Excellent. Great Customer Service

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by - Verified Customer July 02, 2016

The best auto repair place in San Diego

by - Verified Customer July 01, 2016

Is it really possible to enjoy taking your car to be serviced at an auto shop? Yes, at Pacific Auto, and "from A to Z". To begin, there is no lag time in reaching Pacific Auto, and you reach someone who seems to know your specific car, or finds someone who does, quite quickly. Then, a Pacific Auto person - usually someone you know on first name basis- relays a detailed account of what repairs might be needed and provides full followup of options you have, never fazed by lots of questioning and lots of requests for clarification. No extra charge for the education! The repairs have always been quite quick, and shop hours are open long enough to pick up the car after work, without stressing. Furthermore, though they are a busy shop, Pacific Auto always seems to find a way to stretch themselves to suit any particular needs or circumstances you might have.

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by - Verified Customer July 01, 2016

Excellent service always

by - Verified Customer June 30, 2016

Good service

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by - Verified Customer June 30, 2016

Efficient service and accurate results

by - Verified Customer June 30, 2016

I always have a good experience since I started using it 3-4 years ago.

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by - Verified Customer June 27, 2016

Polite and personable staff, reasonably quick, and seemingly well equipped. Remembers their regulars and is courteous to new customers. Not the cheapest for an oil change, but polite, clean, and quick. Free coffee, too!

by - Verified Customer June 25, 2016

Courteous, quick, and reasonably priced.

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by - Verified Customer June 24, 2016

Received fast, courteous estimate. Work was performed within the time frame quoted.

by - Verified Customer June 22, 2016

Fast, quality service

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by June 22, 2016

Good, professional!

by - Verified Customer June 08, 2016

Honest, efficient service.

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by - Verified Customer June 08, 2016

Fernando, my service advisor, did a great job examining, addressing and correcting the problem with my "check engine light" problem. Took care of the problem in a very timely manner.. Very pleased.

by - Verified Customer June 07, 2016

Excellent service

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by - Verified Customer June 07, 2016

The repair was done quickly and the price was fair. Customer service was responsive and friendly.

by - Verified Customer June 01, 2016

Everything was better then expected. Great service!

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by - Verified Customer June 01, 2016

Good work for a good price.

by - Verified Customer May 28, 2016

They never sell me service I don't need. Always check or diagnose my car before recommending service I actually need. Price is fair. Will come again.

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by - Verified Customer May 26, 2016

These guys are great. Always informative, without talking down to you. I will continue to recommend Pacific Auto to my friends and colleagues.

by - Verified Customer May 21, 2016

Timely and cost-effective repair...once again. Thank you!

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by May 07, 2016

Excellent service.

by - Verified Customer May 07, 2016

Very consultative and work was done both quick and well.

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by May 06, 2016

Very good service.

by - Verified Customer May 06, 2016

The service was planned based on their prior evaluation. The shop personnel were courteous and thorough. The service was performed in under the time estimated. I have been going to this shop for over 20 years in its two locations and have always been satisfied. I trust them implicitly. work is completed promptly; actually a little bit ahead of time.

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by - Verified Customer May 05, 2016

Good work, pretty fast, seems like they did a nice job, and the price was acceptable.

by - Verified Customer May 05, 2016

Excellent service, thanks.

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by - Verified Customer May 04, 2016

Fast friendly service. They let me make appointments so I don't waste my day.

by - Verified Customer May 04, 2016

Olivier and team always provide us good customer service all the time...

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by - Verified Customer May 03, 2016

Excellent job, they saved me money.

by - Verified Customer May 02, 2016

I like the fact that I am notified of any issues/concerns that come up with my vehicle and have the option of getting it taken care of without any pressure.

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by - Verified Customer April 30, 2016

Good advice and prompt service.

by - Verified Customer April 29, 2016

I have been taking my cars here for 12 years. They are great!

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by - Verified Customer April 29, 2016

I was completely satisfied with the service I received.

by - Verified Customer April 28, 2016

Excellent and friendly customer service.

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by - Verified Customer April 27, 2016

As always, quick and courteous. I feel we get only what we need done and never too much like other places.

by - Verified Customer April 25, 2016

I have been going to Pacific Auto for around 15 years. They have always done excellent work and fair prices. Best of all, they are the most honest shop around. Only fix what needs to be fixed, never more. Great shop, highly recommend!!

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by - Verified Customer April 23, 2016

You guys are the best, hands down.

by - Verified Customer April 21, 2016

A+

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by - Verified Customer April 21, 2016

They are fast & efficient.

by - Verified Customer April 19, 2016

I just needed an oil change this time, but also had them look at what was causing an oil smell.

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by - Verified Customer April 19, 2016

Excellent service, solid price.

by - Verified Customer April 02, 2016

I've been going here for 15 years and they are exceptional.

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by - Verified Customer April 02, 2016

I am never disappointed with the service. They are trustworthy.

by - Verified Customer March 31, 2016

Everyone at Pacific Auto is super professional. They do not try to up sell you and know that good, honest and reliable service brings repeat business. I won't go anywhere else.

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by - Verified Customer March 31, 2016

Always outstanding service!

by - Verified Customer March 30, 2016

Always great service!!

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by - Verified Customer March 29, 2016

The staff was very friendly and helpful and explained the work they were doing and how long it would take.

by - Verified Customer March 29, 2016

They are extremely professional and no hidden fees.

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by - Verified Customer March 28, 2016

Reasonable price, reliable repairs, warranty on repairs.

by March 25, 2016

They are very helpful and informative.

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by - Verified Customer March 25, 2016

The staff was very friendly and helpful. William talked to me about everything in detail and was able to answer every question.

by - Verified Customer March 23, 2016

Great service. Friendly, competent, reliable and trustworthy.

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by - Verified Customer March 22, 2016

Very friendly and professional staff.

by February 27, 2016

Always received good service and I feel they are honest.

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by - Verified Customer February 27, 2016

Perfect service.

by - Verified Customer February 25, 2016

Very honest. Good prices. Fast great service.

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by - Verified Customer February 25, 2016

Friendly, fast and honest. They have always diagnosed and repair our vehicles the first time and their rates are fair.

by - Verified Customer February 24, 2016

Excellent service, helpful discussion.

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by - Verified Customer February 23, 2016

Pacific Auto always takes good care of my car. They are professional and honest.

by - Verified Customer February 23, 2016

They provide an excellent service - they care about the car and customer.

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by - Verified Customer February 23, 2016

Very satisfied.

by - Verified Customer February 23, 2016

The guys at Pacific Auto are always courteous, friendly and professional.

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by - Verified Customer February 23, 2016

Staff were helpful and everything expected in the service were completely as explained. Nice staff and fast service.

by - Verified Customer February 20, 2016

I trust them completely.

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by February 20, 2016

Service is great.

by - Verified Customer February 20, 2016

They are fast and reliable.

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by - Verified Customer February 19, 2016

I trust them.

by - Verified Customer February 19, 2016

Great service, my only problem is the shop is out of the way.

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by - Verified Customer February 18, 2016

Fast, good service, trustworthy, good customer service.

by - Verified Customer February 18, 2016

Been going there for over a decade. Honesty, trust, very fair with pricing. Communication A+. It is really great how the owners are so engaged and care about their customers. Very rare nowadays.

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by - Verified Customer February 17, 2016

Great work , Honest, Valuable Knowledge about issue.

by - Verified Customer February 15, 2016

Accurate estimates, highly trained technicians, one time repairs and quality workmanship.

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by - Verified Customer February 15, 2016

Their service is very honest.

by - Verified Customer February 15, 2016

I am unhappy with the repair done.

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by - Verified Customer February 13, 2016

They have provided excellent service on all of our vehicles.

by - Verified Customer February 12, 2016

We have been a long time client of Pacific Auto Service. It is really hard to find an honest and excellent customer service in auto repair industry. Our family has stayed with them for more than 15years now due to these qualities.

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by - Verified Customer September 22, 2011

They're really friendly. They were available to explain things to me because I'm not very car literate, so I felt good about that.

by - Verified Customer September 14, 2011

Everyone there was very nice and I felt comfortable with them working on my car. They explained everything that was wrong with it and what needed to be fixed. I didn't feel like they were just trying to take my money. I felt like they were honest and that they would take care of me.

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by September 10, 2011

It would be nice, if they had extra time, if they offered an extra service like vacuuming or washing the car for free.

by - Verified Customer September 07, 2011

The guys that I worked with are great and nice. They explain to me what they did and showed me what the problem was and the parts and everything. Yeah, it was great!

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by - Verified Customer September 02, 2011

They are extremely friendly and it was a very pleasant experience. Everything about it was very pleasant. I will be taking my car back!

by August 19, 2011

They are trustable - I felt that I could trust them. They wouldn't charge me extra.

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by - Verified Customer August 15, 2011

They did a great job.

by - Verified Customer August 11, 2011

They are just great people and they're very honest. They are very friendly. Great customer service!

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by - Verified Customer August 10, 2011

I have no complaints. They were very professional. They had a very nice waiting room. Everyone was just very professional and I appreciated it. Also, they had quoted me a price and the actual price was about $5 dollars over and he knocked off the $5. It wasn't much money, but it was nice to have that knocked off.

by August 08, 2011

I would recommend the quality of service from a technical point of view. It's a very friendly place to go to as well.

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by July 26, 2011

I recommended them to all my friends and I don't think I will ever change. It's my favorite place to go to.

by - Verified Customer July 26, 2011

I made a note on their Internet booking. If you make notes on there, they never receive them (they don't always get additional notes you leave on their site).

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
97

Pacific Auto Service, with its team of experienced service technicians, has kept vehicles running smoothly in the San Diego area since 1996. Their service advisers will take the time to listen to your concerns and make sure all of your needs are taken care of. The team of technicians is very experienced (averaging about 20 years) and keep abreast of all the latest technology by attending classes regularly. Pacific will do everything from oil changes to a complete engine overhaul, all with a 12-month/12,000 mile nationwide warranty. You'd be hard-pressed to find the same level of expertise that their auto mechanic specialists provide.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • NAPA

MESSAGE FROM THE SHOP

"Pacific Auto Service" is a friendly :-) family owned business with "AAA" and "BBB" certifications. Customers enjoy a 3 year or 36,000 mile Nationwide Warranty on Services through the "Napa Auto Care Center" network.
Over the years the shop developed a clientele of faithful "AAA" members but also "Yelper" and "BBB" customers. Local and national commercial fleets enjoy servicing their vehicles there as well.
Customers receive fair pricing and good ethics and many refer their friends and family.
Pacific Auto Service is located in an inviting facility at 7451 Trade Street, in the Miramar-Mira Mesa area.

MAKES WE SERVE

  • Acura
  • BMW
  • Buick
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Pacific Auto Service
The oil light comes on quite frequently to...
It is not normal but it is frequent that engine consumes a little oil, specially if you have high mileage. Unless you have an oil seepage somewhere. This could be inspected and may be corrected.
Please give us a call at Pacific Auto Service 858-457-1977
The CV (constant velocity) half shaft (or drive axle) is a mechanism that transmits power from the transaxle/differential directly to the wheels. It is comprised of both an inner and outer CV joint, CV boots, and clamps.
In an axle replacement all of these get replaced all at once.
You can call us at 858-457-1977 for quotation.
Regards, Pacific Auto Service
Typically this timing belt is due at 90K miles under normal or severe condition. It is probably still early. The timing belt cover may be open to check the condition of the belt.
Give us a call at Pacific Auto Service at 858-457-1977, we will be happy to help.
Happy Holidays!
I have a 2005 Kia Optima, car looses power...
It is difficult to say without looking at the car,
Best is probably to find a trustworthy shop and have them run a diagnostic to see what is happening with the car.
If you like you can call Pacific Auto Service at 858-457-1977 to arrange for an appointment.
Regards
And what maintenance is optional like poll...
Sure we will be happy to help.
Can you please send us the VIN number from the car so we can identify the engine type.
Also, is this car an automatic or manual transmission?
Please email us at pacificautoservice92121@gmail.com
Regards
I have a 2001 Mazda Miata and the passenge...
It could anyone of these or the window switch,
We will be happy to help at Pacific Auto Service, if you want to give us a call at 858-457-1977.
Regards.
drive or into reverse. The van has approx....
Fuel pressure, transmission or Idle valve. I am thinking the idle valve may get lazy.
We can definitely help and diagnose the problem.
You can call Pacific Auto Service at 858-457-1977
then i put it on neutral an i accelerated ...
Yes you could have a flow issue or a cooling fan that does not work.
You can call Pacific Auto Service at 858-457-1977 to schedule an appointement, we will be happy to help

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