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National Brake & Muffler

(770) 766-4631
81 Verified Reviews
raak@nbmshop.net

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

1412 Bowling Ln
Griffin, GA 30223 USA

AUTO REPAIR EXPERIENCE

  • Raakesh Patel, Owner
  • Established 2015
  • 2 ASE Certified Auto Technicians
  • 62 Years of Car Repair Experience

National Brake & Muffler Reviews

OVERALL RATING

81 Verified Reviews
5 stars
(65)
4 stars
(12)
3 stars
(1)
2 stars
(1)
1 star
(2)
by - Verified Customer October 31, 2017

Very good service. Will be using them on other auto repairs.

by - Verified Customer October 24, 2017

Great service as always. Wouldn t take my vehicles anywhere else.

by - Verified Customer October 23, 2017

Great experience.

by - Verified Customer October 22, 2017

Friendly, competent. literally went several miles for a part. I have already recommended NB&M to several neighbors.

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by - Verified Customer September 05, 2017

Great work
Price was high

by - Verified Customer August 30, 2017

Mr Patel was great.

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by - Verified Customer August 20, 2017

They have great customer service!!!

by - Verified Customer August 01, 2017

Great people. Very professional

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by - Verified Customer July 24, 2017

Always great service

by - Verified Customer July 23, 2017

Always a good experience.

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by - Verified Customer July 12, 2017

Great job, great service, I will be back!

by - Verified Customer June 27, 2017

Always nice the team there are good people and I wouldn't take my car anywhere else

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by - Verified Customer June 15, 2017

Have been using them for a number of years.

by - Verified Customer May 29, 2017

The attendant inspected my vehicle and provided a diagnosis within minutes. He then explained to me options for my repair and suggested a repair that was actually 1/3 of the price required for a full replacement of the exhaust system. The shop kept me updated of progress via text messages. Overall this was a very pleasant and smooth experience.

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by - Verified Customer May 25, 2017

Fast friendly service

by - Verified Customer May 25, 2017

Super honest!

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by - Verified Customer May 11, 2017

Tire installation took longer then expected, but the work was done well. I will use this shop for future work.

by - Verified Customer April 27, 2017

Great service. Great work. No complaints here.

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by - Verified Customer April 26, 2017

Pleasant experience.

by - Verified Customer April 12, 2017

Very friendly and professional! Will definitely be going back for any other vehicle problems/maintenance.

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by - Verified Customer April 10, 2017

Another fabulous job!

by - Verified Customer April 09, 2017

I have been a customer for years and they are always my first choice for service/repairs.

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by - Verified Customer March 30, 2017

Service was awesome as usually. I love those guys.

by - Verified Customer March 29, 2017

Awesome

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by - Verified Customer March 28, 2017

Great folks to work with. Fantastic service was provided.

by - Verified Customer March 26, 2017

The cost was what was quoted and repairs were completed ahead of the stated ready date.

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by - Verified Customer March 19, 2017

Great experience. Kept me informed during the repair and notified me when anything came up before the repair was made. very kind and courteous.

by - Verified Customer March 15, 2017

Great

Reply from National Brake & Muffler – by Griffinshop March 27, 2017

Thanks David, always here for you guys.

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by - Verified Customer March 13, 2017

Awesome job guys thanks real solid shop work.. u guys are blessed with a gift from God Lord Jesus to help provide for your families.. be grateful an be joyous at work .. .....

by - Verified Customer February 15, 2017

Quality work as expected

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by - Verified Customer February 01, 2017

I had parts that I bought and wanted them installed. Before installation they checked to make sure the parts were the right ones and after checking I found out that they were the wrong parts. I'm happy they took the time to check because this saved me money in labor. Job well done.

by - Verified Customer January 26, 2017

Very helpful and thoughtful. Needed transportation while the car was gone for repairs and was offered the store's truck.

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by - Verified Customer January 23, 2017

Very honest on wait time.

by - Verified Customer January 08, 2017

I have nothing but the utmost respect and like for the people at this facility. they are knowledgeable, personable, and professional. there had been points of contention, but were resolved professionally. This is my shop of preference and highly recommend them to anyone needing there services.

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by - Verified Customer January 04, 2017

It's always a pleasure doing business with the National Brake team.

by - Verified Customer December 18, 2016

Oil change & Service.

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by - Verified Customer December 14, 2016

The service and work performed has been without any complaints from me. Thanks.

by - Verified Customer December 13, 2016

Everyone was friendly and professional. I was given a fair estimate before any work was started. So far, I'm very satisfied.

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by - Verified Customer December 13, 2016

Very professional and courteous, love using those guys!

by - Verified Customer December 12, 2016

Great place nice people. Will definitely be back.

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by - Verified Customer November 21, 2016

Walt , Staff and techs are awesome! Give them a try and you won't be disappointed.

by - Verified Customer November 16, 2016

Thanks for your help very satisfied.

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by - Verified Customer November 16, 2016

Another good experience!

by - Verified Customer November 14, 2016

Work done well at a fair price.

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by - Verified Customer November 03, 2016

Had to send car to Mercedes for additional work.

by - Verified Customer November 02, 2016

Raak, Harvey and Terry take care of all my family's cars. They are accurate and fairly priced. Most highly recommended!!!

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by - Verified Customer November 02, 2016

Good communication about the work, trustworthy.

by - Verified Customer November 02, 2016

I brought my car in for an oil change and the oil change was performed in a timely manner, but oil was left on my rug and on the inside of the door. This is the second time that this incident has occurred and i was not happy.

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by - Verified Customer September 27, 2016

Very efficient and personable.

by - Verified Customer September 25, 2016

Very knowledgeable and good work.

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by - Verified Customer September 22, 2016

We've never had a bad experience with this shop. The entire crew is helpful and friendly and willing to work with your individual situation. We work weird hours and they've always made it easy to figure out a good solution for getting our vehicles serviced. Their prices aren't crazy and I've never felt like I was being sold a line of lies. And most importantly, they've never treated me different or talked down to me because I'm female. Great shop. Best I've ever been to and I can't say enough good things about them.

by - Verified Customer September 19, 2016

It's was great!

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by - Verified Customer September 14, 2016

Very good!

by - Verified Customer September 11, 2016

Excellent service!

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by September 05, 2016

The employees didn't seem too interested in identifying the problem and fixing it. I had to seek repairs elsewhere.

by August 31, 2016

Excellent service!

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by - Verified Customer June 30, 2015

They're just great. Very courteous. They don't rip you off. Good prices.

by - Verified Customer June 30, 2015

I know Raak and he is a good person. I haven't heard anything bad about them. He seems very conscientious.

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by - Verified Customer June 29, 2015

They do a great job, and are very polite.

by June 29, 2015

I have taken my car there about 10 times in the last month and it still isn't running right. I told them to check everything and it still isn't running right.

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by - Verified Customer June 29, 2015

I like the personal care and service.

by - Verified Customer June 29, 2015

THEY DO GOOD WORK AT A REASONABLE PRICE, I know the owner well.

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by - Verified Customer June 28, 2015

We've been going there since 1970. I definitely recommend them.

by - Verified Customer June 28, 2015

They're always nice the men down there that wait on me, and they always do a good job. Which is nice because you can't trust a lot of shops.

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by - Verified Customer June 28, 2015

They are great with the service techs and take great care of my vehicles.

by - Verified Customer June 28, 2015

They take care of me every time I come in. I get something worked on and then after I got a letter letting me know what to get done next. It wasn't pressuring at all. Next time I came in I did get it done.

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by - Verified Customer June 28, 2015

They treat me right.

by - Verified Customer June 28, 2015

I get good service there.

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by - Verified Customer June 26, 2015

They take care of me. Everything I need they always go out of their way to take great care of me.

by June 25, 2015

I always have good service there. They are very trustworthy and personable people.

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by - Verified Customer June 25, 2015

It's convenient. Some of the guys really knowledgeable and friendly. They are a local business.

by June 25, 2015

They do an OK job. They always do what they say they are going to do and are good about helping me.

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by - Verified Customer June 25, 2015

I've been using them for 10 years and I have taken other peoples' vehicles there and they are very dependable. I'm familiar with the techs and they only fix what needs to be fix. They don't try to sell you stuff you don't need.

by - Verified Customer June 25, 2015

I've used them for 4 years and they do a fine job.

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by - Verified Customer June 24, 2015

They are honest. They get the job done and a honest mechanic is hard to find. I have been going to them for 16 years.

by June 24, 2015

They have good service. The customer service is also good.

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by - Verified Customer June 23, 2015

I was really satisfied with the service. The quality of the service was also very good. The person to person service is good along with the mechanic is great.

by - Verified Customer June 21, 2015

The quality of the service was fine. I kind of felt that they looked out for the customer.

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by - Verified Customer June 21, 2015

I came in to get an oil change. Rather than to wait until it opened they did it before they opened. They did it at a good price. I will be going back.

2 verified customers did not leave comments but provided these ratings:
by Andy, Janet

RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
88

National Brake & Muffler has been proudly providing Griffin and the surrounding area with quality automotive repairs for many years. This RepairPal Certified shop features a team of very experienced, highly trained and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “polite”, “conscientious”, and “helpful”.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

We are a Complete Auto Repair Shop. We can handle all types of repairs and have a fully staffed shop with years of experience. Whether it is a Oil change or a engine overhaul we can handle your needs. We also have a heavy duty capable of lifting trucks that weigh up to 25,000lbs. We are a Jasper preferred installer, A Napa Autocare Center for both Automobiles and Trucks.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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