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Q: my a/c stays running and my heater will not work to get heat on 2003 Ford Explorer Sport Trac

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we have changed the thermostat and the switch and still the same problem when you turn the heat on it will not change over to the heater just runs the a/c . behind the glove box you can here the fan running but there is times that it will not blow anything into the truck as well no a/c or heat . the heater hoses are hot in and out
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