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MTI Service Center - Valparaiso

(219) 359-4422
83 Verified Reviews
marty@mtiservicecenter.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 1:00pm

ADDRESS

805 N 330 W
Valparaiso, IN 46383 USA

AUTO REPAIR EXPERIENCE

  • Marty Thacker, Owner
  • Established 2001
  • 2 Auto Repair Mechanics on Staff
  • 27 Years of Car Repair Experience

MTI Service Center - Valparaiso Reviews

OVERALL RATING

83 Verified Reviews
5 stars
(59)
4 stars
(19)
3 stars
(2)
2 stars
(0)
1 star
(3)
by - Verified Customer September 10, 2017

The best auto repair shop anywhere. Clean, bright and hon

by - Verified Customer August 30, 2017

Have always done great job

by - Verified Customer August 29, 2017

Will be back

by - Verified Customer August 22, 2017

It was good

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by - Verified Customer August 22, 2017

I was so pleased with MTI, you are great
nice, clean, prompt and not a bad price.

by - Verified Customer August 14, 2017

Good fast service with a great price.

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by - Verified Customer August 10, 2017

Was waited on quickly and professionally. Felt welcomed and I will use and recomend MTI again.

by - Verified Customer August 09, 2017

Happy with great customer service

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by - Verified Customer July 31, 2017

I felt the crew and management were very knowledgeable regarding all the repairs I needed.

by - Verified Customer July 28, 2017

Received the car on Monday after repairs drove home took car out on tuesday and it was wondering all over the road. Brought car back in on Wednesday it was re-aligned the car ran great. They brought the car right in and made corrections with no problem or issues.

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by - Verified Customer July 20, 2017

I liked that there was wifi available.

by - Verified Customer June 27, 2017

By far one of the best and most honest mechanic shops in Northwest Indiana. Been coming to them for 5 years. Top quality work.

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by - Verified Customer June 21, 2017

They're really good!

by - Verified Customer June 21, 2017

Fantastic people, super nice

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by - Verified Customer June 11, 2017

I've always had a good experience with MTI in the past and will continue to have them work on my vehicles.

by - Verified Customer May 31, 2017

I had my alignment done here and was very happy with the service and the price.

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by - Verified Customer May 23, 2017

Matt and Tom cared about me as a customer and explained what they found wrong and fixed it in the time promised. MTI is the only service center I will take my car to from now on. I would also like to say the center is clean and well cared for. Thanks from a very satisfied customer.

by - Verified Customer May 22, 2017

Air conditioner needed to be recharged - they were quick and very friendly

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by - Verified Customer April 28, 2017

Very much respect for them. Great service!

by - Verified Customer April 23, 2017

Very polite explanation of problems to where I understand the problem.

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by - Verified Customer April 21, 2017

The guys in the shop were nice and helpful and got my truck done pretty quickly.

by - Verified Customer April 20, 2017

They are very nice and explained everything they did to my car.

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by - Verified Customer April 18, 2017

Always get treated well at this shop.

by - Verified Customer April 17, 2017

It was done by end of day which was nice.

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by - Verified Customer April 11, 2017

Same as always: all staff was courteous, efficient, knowledgeable, and professional. I will continue to have my vehicles repaired at the center off Route 6 near South Haven.

by - Verified Customer March 31, 2017

Very fair and honest people. Never push you into,unneeded repairs.

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by - Verified Customer March 23, 2017

Friendly and informative.

by - Verified Customer March 15, 2017

Was very happy with the service.

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by - Verified Customer March 09, 2017

Matt was awesome, listened to my concerns and addressed them. Very happy with work and price. Would definitely recommend to anyone needing auto repairs.

by - Verified Customer March 08, 2017

Recently I had my catalytic converter fixed, new tires and front struts done. Matt worked with me to apply for a napa cc and made sure my warranty was good for my struts. When my catalytic converter was done and the other occasion w/ tires and struts, your mechanics were quick and professional. Your team at the Valpo store are awesome!

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by - Verified Customer March 07, 2017

Price was great!

by - Verified Customer February 20, 2017

So great! I was going to be a few mins late picking up my car and they stayed so that I could.

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by - Verified Customer February 14, 2017

Always very friendly and honest.

by - Verified Customer February 09, 2017

Absolutely terrible. I think they lied about what was wrong with my car - who knows why? Thankfully, took it to Firestone where they tell me I need a whole new transmission, even with the adjuster's opinion. I feel like I was robbed $200 from MTI. I have told multiple people to avoid coming here ever again.

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by - Verified Customer February 06, 2017

Always professional and quick service.

by - Verified Customer January 22, 2017

Good experience.

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by - Verified Customer January 19, 2017

I know that when I bring in my car for repairs, it will be fixed correctly. They do not make unneeded repairs. I trust them explicitly with my vehicles.

by - Verified Customer January 17, 2017

Timely service.

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by - Verified Customer January 04, 2017

I was greeted immediately and the man was very kind and helpful, he answered my questions. I was in and out within 45 minutes. I would definitely go back and send my friends and family.

by - Verified Customer December 19, 2016

Great service.

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by - Verified Customer December 13, 2016

Great customer service and no BS on the price....refreshing.

by - Verified Customer December 12, 2016

Had major work done to my vehicle, it was done with good time parameters, warranties, less dollars than competitors, and a ride to pick up vehicle.

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by - Verified Customer November 08, 2016

I was very satisfied with the service that was provided at my last visit. Matt at MTI is extremely helpful.

by - Verified Customer November 02, 2016

Had to take the truck back 4 times for the brake work and they stated they did an alignment when the bolts were frozen and no alignment was performed.

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by - Verified Customer October 27, 2016

Oil change.

by - Verified Customer October 24, 2016

Good service at a reasonable price.

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by - Verified Customer September 28, 2016

Heater core replacement.

by - Verified Customer September 27, 2016

Great customer service.

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by - Verified Customer September 22, 2016

Friendly.

by - Verified Customer September 15, 2016

Great personality at the counter where you give up your keys and pay.

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by - Verified Customer August 08, 2016

They did a good job done fast at a fair price.

by - Verified Customer August 08, 2016

Got what I came for. Good service.

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by - Verified Customer July 20, 2016

Great experience, the staff was knowledgeable and friendly and the prices are the best in town.

by - Verified Customer June 24, 2016

Super friendly and gave honest advice on fixing my car! Would definitely come back again!

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by - Verified Customer May 24, 2016

They did a great job.

by - Verified Customer July 22, 2014

It is the only place I will trust my vehicles with. Excellent service. Nice people and knowledgeable people that work there.

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by - Verified Customer July 22, 2014

I have used them once, I had quick service, I had a failing emissions test and sent it in for repairs.

by July 20, 2014

I have always gotten satisfactory work, and sometimes the service price comes out lower than the estimate.

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by July 09, 2014

I feel they did a good job, they were quick, very nice, quoted a price and did what they said, and I take my vehicle there all the time.

by July 08, 2014

We were satisfied with the service. It was timely and the price was right.

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by - Verified Customer July 07, 2014

They took care of the job at a reasonable price, the price was less than I expected.

by - Verified Customer July 07, 2014

Very timely courteous service.

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by - Verified Customer June 29, 2014

They do the work quickly and they don't charge too much for the service, and I will return in the future.

by - Verified Customer June 24, 2014

Quality service, on-time for appointments.

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by June 19, 2014

I was happy with the quick service. The cost for an oil change is lower than most places in the area. I didn't need an appointment.

by - Verified Customer June 17, 2014

They were professional, very courteous, worked in a timely fashion, and got the things fixed. They knew what they were doing.

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by - Verified Customer June 08, 2014

I have been going to them for 30 years now, every time I go there they do what is needed without any trouble.

by - Verified Customer June 01, 2014

They are not very friendly, originally I had rotors replaced. I had them take a look at them and all they did was grind them down, I don't think I will be going back there and their prices are too high.

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by - Verified Customer May 28, 2014

They are honest and very good people to work with.

by - Verified Customer May 04, 2014

Every time I have been there they stuck to the quote they gave, and I have never had to return for the same issue.

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by - Verified Customer May 01, 2014

Their service was phenomenal and they only do the work I want, for my situation I was stranded outside of town and they went above and beyond to help me out.

by - Verified Customer April 11, 2014

The service was fantastic. They were friendly and relatively fast.

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by - Verified Customer April 09, 2014

QUICK.

by - Verified Customer April 06, 2014

They have always done a good job.

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by - Verified Customer March 23, 2014

They took care of everything I needed and the price was satisfactory, the price wasn't too high nor was it dirt cheap.

by March 10, 2014

I had a problem with my gas and they give a reduced price to fix it and gave me a break on fixing it so I appreciate it. They handled it professionally and treat you like they want your business, their price is reasonable.

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by - Verified Customer March 07, 2014

They were friendly and quick. I was satisfied all around. They were reasonably priced.

by - Verified Customer March 06, 2014

They do a really good job but they are a little spendy.

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by February 28, 2014

It seemed like there was no ambition in the shop that day, the service was great but their attitude toward the work and customers could have been better.

by - Verified Customer February 14, 2014

I know the owners wife, I know they are very reputable, they stand behind their work and what they say. They also don't pressure you into services.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

MTI Service Center of Valparaiso was established in 2001 and has been serving the community ever since. This shops features a staff of experienced professionals who attend some of the best ongoing training available. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this location a great place for you and your vehicle. MTI is committed to earning your trust. This commitment was verified in our review of their most recent customers who described them as "friendly", "professional", "helpful"and "honest". They are capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. They back this work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, Saturday hours, early bird drop off, and a very clean comfortable waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by MTI Service Center - Valparaiso
Problem occurred when the right rear tire ...
Sometimes if you drive the ca r for 2 drive cycles it will relearn
If not you will need a scan tool to see if the computer is getting wheel speed data

Map
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